Localização, ambiente, sossego, envolvência, equipamento e pequeno almoço buffet variado e de qualidade. Inadmissível num hotel de 5 estrelas uma limpeza deficiente da sanita (bordo interior) e base da torneira do lavatório. Cortina da banheira fraca e desactualizada devendo ser substituida por vidro.
good location, cenral to our interests.
We enjoyed our stay very much! Impeccable service, especially during breakfast, wonderful breakfast buffet with rolls, pastries, cold cuts, Müsli, Omelette station and local delicacies, rooms spotlessly clean (although on the small side), great rooftop sauna with view of the city. The only complaints we have is that we weren't helped with finding a rental car (it was a busy weekend) and that the gym equipment was minimal. Othwerwise great hotel within walking distance of all Lubeck landmarks and restaurants!
Lovely bed, and good and quiet air condition. Nice design. With a lovely flatscreen Tv, it was really bad that there were no international TV channels unless i paid 11 Euros for 12 hours. Tv was not used becaus of this. I really wanted to lie in bed and see TV.
Very good location, nice rooms
A ultra modern hotel situated in the city center. Clean, comfortable with a breakfastbuffet with everything you can desire.
the hotel was very modern and well situated, although road works we're going on outside, road access to the hotel/parking wanst a problem. The check in staff were fine as were the bar staff.
Good contemporary design, comfortable rooms and public areas, good food, great service. Pillows - too hard. Everything else was fine!
Super place in Lûbeck. Fine parking. Quite place. We have orderet breakfast with glutenfree bread for my vife. For a 4 star hotel, it was poor with only one sort of bread - absolute not ok for this hotel.
excellant location booked a double room, however found 2 single beds pushed together and 2 single duvets. When we asked at reception for a double duvet we were told that you did not get this in german hotels.
Cleaness of the hotel and kindness of the staff. Everything is new and confortable. It is in a strategic position to visit Luebeck and it is well connected with public transport Breakfast too expensive in comparison with the price of the room!
Fine hotel. Just around the corner from the train station. Breakfast is a little expensive (16 euros), but then you get a very large and varied buffet, including champagne (!). Rooms have a fairly good size (I stayed in a single room).
I thought the service would suffer due to the recent opening but I founf the staff incredibly helpful and polite. I had an awful migraine on the Saturday night and didn't have paracetamol. I went to reception and they gave me some and I felt better within a couple of hours to enjoy Copenhagen! The room was fantastic and the bed and bedding was amazingly comfotable... so much so I slept through my boyfriend's snoring for once! The only thing I would've wanted was the capacity to print out my flight boarding confirmation. We had to go, on the kind advice of the staff, to the internet cafe by the station. I thought that a couple of computer stations and printer would be easily placed in the lounge. The luggage lockers were a fantastic idea. Many thanks for a great stay and we will see you soon.
Perfect for purpose - good location, staff helpful and practical.
a) Location, beside the main railway station, was very convenient. b)Very good choice of food at breakfast. We requested single beds, to be told on arrival that the hotel does not have singles.(To be fair, the double bed was wide.)
Easy to find next to the station a short walk to the old town. Excellent facilities and a friendly staff who could not have been more helpful and made our stay an enjoyable experience. No
Helpful, friendly and polite staff, mostly English speaking. Very convenient for bus/train stations and Hamburg AIrport shuttle bus. Some shopping in immediate area. Excellent restaurant. Space in the room was a little tight. The centre (old town) is a little walk away, but not too far for most. Entrance is via steps - I did not notice any disabled access.
comfort cleanliness bathroom no tea/coffee making facilities in room - breakfast expensive - safe did not work
Fast and efficient staff, new and nice room, good and central location near the railwaystation A small mini-bar in the room would have been nice
The hotels location was excellent. The staff were helpful, and the hotel was good value.
Excellent location in Old Town, great view from room. Good restaurant & helpful staff
Nicely situated overlooking water and historical building.
A little inconvenient with too long distance from the hotel to the parkinglot
Good restaurant The room was faced to a fence from the kitchen from the restuant. A terrible sound! Even the noise from f´the french in the bathroom was extremely high. The guy in the reception couldn't support us with an other room. This kind of room should be within booking.com
Good location. Breakfast OK, no more. Staff friendly.
Great views over the canal and Holstentor. Good central location and friendly and efficient staff.
Ringhotel Jensen is located overlooking the river Trave/Holstentor and near shopping facilities. My room was normal continental style in size for a singleroom; fairly small but very clean and comfortable. My room was on the top floor overlooking the river. Fantastic location. The lady in the reception was very helpful when I arrived and upon enquiring immediately agrred to have bearkfast ready for me at 6 am, as I had to catch an early flight. The breakfast was indeed ready when I came down very early morning. I enjoyed staying in the hotel and withey put on the Christmas Market in December and/or one of the arrangements in relation to Thomas Mann. I will certainly come back to this hotel. I would like (unless I overlooked this fact) to have a reasonably sized guest lounge with TV etc.
Proximity to most sights Small rooms, no lift to the 5th floor (where I stayed), breakfast spread is limited
An excellent hotel in an ideal location. Rooms clean and comfortable - breakfast very good. Reception staff very helpful with regard to what see and do in Lubeck. Highly recommended.
Cheap and fail price
Convenient location (the central historical part of a city, an ancient building, 5 minutes walking to a town hall). The comprehensible size of rooms, presence of a freezer, a teapot. Good balance of the price and quality. A standard room was provided instead of the booked “lux” room meanwhile the price wasn’t recalculated. Floor in the room was insufficiently cleaned and during 3 days of living the number was not cleaned, even a dust from baskets was not carried out. The disposal ware was provided (two cardboard plates, 2 plastic folks, a knife and teaspoons) and it was not changed even ones during our stay. Wi-Fi access to the Internet was organized through one router on 1st floor therefore on 3rd floor the signal was very weak.
Nothing. Never have we stayed in a less appealing, accommodating place. These are not Apartments! There is no kitchen facilities at all not even a kettle or a cup. The bathroom is basic with a shower that is either freezing cold or scolding hot, and nowhere to hang a towel. It is a very basic room with broken television. The managements main concern is their restaurant on the ground floor and any issues posed to them about the rooms provokes an arrogant response "If you wanted a 5* hotel you should have stayed in one."
Our stay at the Appartementhaus Obertrave was a very pleasant one, the staff were helpful and friendly and the rooms were clean and quite spacious.We travelled to Lubeck for the German markets and the fact that Lubeck is a very beautiful place.The location of the Obertrave was exellant along the river and a short walk into the town and also a short walk from the train and bus station for travel to other cities.We travelled to Hamburg on the train and travermunde by local bus, both places are well worth a visit.We had a meal in the restaurant at the Obertrave and the food was exellant and value for money.All in all I would recommend this hotel because of its location,cleanliness and access to all other facilities.
Very central and pleasant position along the riverside, nice old building, large and bright room, friendly staff. Some problems with rolling curtains and lights in apartment 1. Fair price.
A localizacao - entre a estacao de comboios e o terminal rodoviario; no entanto, sem ruido exterior significativo.
Hotel simples, mas bom custo beneficio. Bem localizado, proximo as atraçoes turisticas e a estaçao central. Bom preço.
Great location and friendly staff. Noisy traffic all night.
The convenience for walking into town and on the bus route from the airport. We had rooms facing the busy main street. Every night it was very noisy due to the traffic and the behaviour of raucous people.
The staff were kind and helpful and the hotel was in a good location - very central to the beautiful city of Lubeck. The decor, particulary the carpet was awful, a pattern of what looked like splashes of different brightly coloured spilt paints (very garish!). The room stank of cigarette smoke as it was located directly above the outdoor smoking area - this became unbearable by the next morning.
ok not noisy staff helpful
everyting was ok in this hotel. It is nearby old town and different pizza pubs. quiet place, good breakfast. just two things: the bed was not quite for young couple, as it has two separate parts with hem between them. For us it is quite important. The tape in bathroom was quite annoying. It had ligt sensor swich wich turned in-off-in-off all the time while you use it, so that you save a plenty of water but for washing an extra effort and know how is needed :))
the location in lubeck and the wonderful breakfast. the room was clean.
the location was excellent
that it was close to everything as i don't walk very well
hotel is in downtown no free wifi
Great central location. Helpful staff. Housekeeping forgot to re-stock our room with towels but did so immediately when we notified the staff. That there is no hotel parking.
Ideally located and close to buses and trains. Nearby restaurants very good. NO
The location is close near by the central station. The breakfast is very wonderful. Many ladies work as personnel and man can find the feminine kindness in the room, specially in the toilette. There are no lift and man will find diffculcy in treating with heavy baggages.
The location is very good, just a short walk from railway station. The breakfast is very good. The staff is very helpful and friendly. No.
The senior staff spoke English well, although I am not sure the rest spoke anything at all. But all of them seemed friendly. The room was not so big (as expected) but the bathroom was well above my expectations, really modern and in good shape. The location was also convinient, since it was close to both the city and the bus/train-station. The TV set was nice to have during the time in the room. The soap was good but I am not sure about the size of the schampoo (brought my own so did not try it).
closeness to main station very nice new rooms wonderful bathroom
Good service. Kind staff.
Clean rooms, excellent value for money. Good location, close to centre & Railway/bus station. For the price nothing to complain about. Ok, pillows were very soft.
the staff and the service
this hotel is good located (at a short distance from central railway terminal and bus station) as for going Luebek-downtown as for visiting Hamburg. any elevator
I liked the lovely and nice waitress and yellow candles at the breakfast:)