Localização, ambiente, sossego, envolvência, equipamento e pequeno almoço buffet variado e de qualidade. Inadmissível num hotel de 5 estrelas uma limpeza deficiente da sanita (bordo interior) e base da torneira do lavatório. Cortina da banheira fraca e desactualizada devendo ser substituida por vidro.
Lovely bed, and good and quiet air condition. Nice design. With a lovely flatscreen Tv, it was really bad that there were no international TV channels unless i paid 11 Euros for 12 hours. Tv was not used becaus of this. I really wanted to lie in bed and see TV.
We enjoyed our stay very much! Impeccable service, especially during breakfast, wonderful breakfast buffet with rolls, pastries, cold cuts, Müsli, Omelette station and local delicacies, rooms spotlessly clean (although on the small side), great rooftop sauna with view of the city. The only complaints we have is that we weren't helped with finding a rental car (it was a busy weekend) and that the gym equipment was minimal. Othwerwise great hotel within walking distance of all Lubeck landmarks and restaurants!
A ultra modern hotel situated in the city center. Clean, comfortable with a breakfastbuffet with everything you can desire.
Super place in Lûbeck. Fine parking. Quite place. We have orderet breakfast with glutenfree bread for my vife. For a 4 star hotel, it was poor with only one sort of bread - absolute not ok for this hotel.
Very good location, nice rooms
the hotel was very modern and well situated, although road works we're going on outside, road access to the hotel/parking wanst a problem. The check in staff were fine as were the bar staff.
good location, cenral to our interests.
Good contemporary design, comfortable rooms and public areas, good food, great service. Pillows - too hard. Everything else was fine!
Nice rooms and location
The room was quiet The room furnishings could use an update
The Hotel his not 4 stars. It's really old.
The staff is very friendly and helpful
The pillows and the featherbed. the breakfast room. the breakfast itself. the size of the room. the Sunday night supper in the dining room
I found the hotel staff EXCELLENT, I arrived late on a Sunday night the service we received from the Receptionist was probably the best I have ever experienced. . TRULY EXCELLENT SERVICE!
High standard of comfort and service. Good breakfast, if not quite as good as some years ago. We have been staying at this hotel for over 40 years and shall continue to do so.
the bed, pillow, featherbed, size of room, breakfast, breakfast room blue bathtub
breakfast was very nice and swimming pool + sauna were excellent only 5 minutes walk to town did not find the pillow very comfortable
Variety of breakfast food and quality Scalding hot water in bathroom which was reported as dangerous. Poor reception for TV
I thought the service would suffer due to the recent opening but I founf the staff incredibly helpful and polite. I had an awful migraine on the Saturday night and didn't have paracetamol. I went to reception and they gave me some and I felt better within a couple of hours to enjoy Copenhagen! The room was fantastic and the bed and bedding was amazingly comfotable... so much so I slept through my boyfriend's snoring for once! The only thing I would've wanted was the capacity to print out my flight boarding confirmation. We had to go, on the kind advice of the staff, to the internet cafe by the station. I thought that a couple of computer stations and printer would be easily placed in the lounge. The luggage lockers were a fantastic idea. Many thanks for a great stay and we will see you soon.
comfort cleanliness bathroom no tea/coffee making facilities in room - breakfast expensive - safe did not work
Fine hotel. Just around the corner from the train station. Breakfast is a little expensive (16 euros), but then you get a very large and varied buffet, including champagne (!). Rooms have a fairly good size (I stayed in a single room).
Perfect for purpose - good location, staff helpful and practical.
a) Location, beside the main railway station, was very convenient. b)Very good choice of food at breakfast. We requested single beds, to be told on arrival that the hotel does not have singles.(To be fair, the double bed was wide.)
Cleaness of the hotel and kindness of the staff. Everything is new and confortable. It is in a strategic position to visit Luebeck and it is well connected with public transport Breakfast too expensive in comparison with the price of the room!
Helpful, friendly and polite staff, mostly English speaking. Very convenient for bus/train stations and Hamburg AIrport shuttle bus. Some shopping in immediate area. Excellent restaurant. Space in the room was a little tight. The centre (old town) is a little walk away, but not too far for most. Entrance is via steps - I did not notice any disabled access.
Fast and efficient staff, new and nice room, good and central location near the railwaystation A small mini-bar in the room would have been nice
excellant location booked a double room, however found 2 single beds pushed together and 2 single duvets. When we asked at reception for a double duvet we were told that you did not get this in german hotels.
Easy to find next to the station a short walk to the old town. Excellent facilities and a friendly staff who could not have been more helpful and made our stay an enjoyable experience. No
A little inconvenient with too long distance from the hotel to the parkinglot
Excellent location in Old Town, great view from room. Good restaurant & helpful staff
Good location. Breakfast OK, no more. Staff friendly.
Proximity to most sights Small rooms, no lift to the 5th floor (where I stayed), breakfast spread is limited
An excellent hotel in an ideal location. Rooms clean and comfortable - breakfast very good. Reception staff very helpful with regard to what see and do in Lubeck. Highly recommended.
The hotels location was excellent. The staff were helpful, and the hotel was good value.
Great views over the canal and Holstentor. Good central location and friendly and efficient staff.
Ringhotel Jensen is located overlooking the river Trave/Holstentor and near shopping facilities. My room was normal continental style in size for a singleroom; fairly small but very clean and comfortable. My room was on the top floor overlooking the river. Fantastic location. The lady in the reception was very helpful when I arrived and upon enquiring immediately agrred to have bearkfast ready for me at 6 am, as I had to catch an early flight. The breakfast was indeed ready when I came down very early morning. I enjoyed staying in the hotel and withey put on the Christmas Market in December and/or one of the arrangements in relation to Thomas Mann. I will certainly come back to this hotel. I would like (unless I overlooked this fact) to have a reasonably sized guest lounge with TV etc.
Good restaurant The room was faced to a fence from the kitchen from the restuant. A terrible sound! Even the noise from f´the french in the bathroom was extremely high. The guy in the reception couldn't support us with an other room. This kind of room should be within booking.com
Nicely situated overlooking water and historical building.
Beautiful hotel. Very good breakfasts and excellently positioned. My second stay there and I hope to come again soon.
the stuff spoke english and the room and the hotel itself was so clean tidy.
Breakfast, locality, room comfort No lifts
Pleasant and helpful staff. The hotel was quiet and comfortable, and I appreciated its central location.
I arrived in Lubeck after the reception for the hotel had closed. As they knew I would be arriving late the staff left my room keys with a neighbouring hotel which really helped. The breakfast was excellent.
Excellent central location for exploring Lubeck and surrounding area. Very helpful staff who spoke good English.
Great Breakfast! Staff were helpful with my late check in. Room was a bit hot and too nosiy to open the window.
breakfest and service bed was horrible
Single rooms decent value and great location in a quiet street in the historic city centre. Staff pleasant and helpful, and buffet breakfast tasty. Lübeck is an attractive small city worth visiting. Room small. Shared bathroom immaculate, worth the compromise for the location and price. No bar in the hotel, although you could get drinks to take to your room.
absolutly lovely, the room was tiny but very cozy. Tea and coffee in the room, a very big window with a cute view on the roof of the city. amazing breakfast, room and shared bathroom very clean.
the personal was very kindly and smiling and they make a good services
Excellent location in the heart of the old town, close to all the sites. Very friendly staff, clean and quiet room. Beautiful location. Since parking and breakfast were included, the room was a good value Extremely tiny bathroom/shower. Tiny TV. No iron, no shampoo. Need to advertise that they do not take credit cards. It was comfortable in a basic way.
Central location but not noisy, room was good and very clean, staff friendly Breakfast, though ample, was not a buffet and was exactly the same every morning.
The room was very small
I was just looking for a place to sleep, and I got that. Purpose served. It is clean. The staff is friendly. It is very basic. Old rooms with a tiny shower / toilet in a corner. Tiny old TV set. The price is higher, or equal to, what I am used to pay for far better hotels in Germany. I am not really a fan of paying cash, and check-in is only possible from 15 to 18.