Single rooms decent value and great location in a quiet street in the historic city centre. Staff pleasant and helpful, and buffet breakfast tasty. Lübeck is an attractive small city worth visiting. Room small. Shared bathroom immaculate, worth the compromise for the location and price. No bar in the hotel, although you could get drinks to take to your room.
breakfest and service bed was horrible
I arrived in Lubeck after the reception for the hotel had closed. As they knew I would be arriving late the staff left my room keys with a neighbouring hotel which really helped. The breakfast was excellent.
absolutly lovely, the room was tiny but very cozy. Tea and coffee in the room, a very big window with a cute view on the roof of the city. amazing breakfast, room and shared bathroom very clean.
the stuff spoke english and the room and the hotel itself was so clean tidy.
Beautiful hotel. Very good breakfasts and excellently positioned. My second stay there and I hope to come again soon.
Pleasant and helpful staff. The hotel was quiet and comfortable, and I appreciated its central location.
Breakfast, locality, room comfort No lifts
Great Breakfast! Staff were helpful with my late check in. Room was a bit hot and too nosiy to open the window.
Excellent central location for exploring Lubeck and surrounding area. Very helpful staff who spoke good English.
Super place in Lûbeck. Fine parking. Quite place. We have orderet breakfast with glutenfree bread for my vife. For a 4 star hotel, it was poor with only one sort of bread - absolute not ok for this hotel.
good location, cenral to our interests.
Lovely bed, and good and quiet air condition. Nice design. With a lovely flatscreen Tv, it was really bad that there were no international TV channels unless i paid 11 Euros for 12 hours. Tv was not used becaus of this. I really wanted to lie in bed and see TV.
Very good location, nice rooms
the hotel was very modern and well situated, although road works we're going on outside, road access to the hotel/parking wanst a problem. The check in staff were fine as were the bar staff.
Good contemporary design, comfortable rooms and public areas, good food, great service. Pillows - too hard. Everything else was fine!
A ultra modern hotel situated in the city center. Clean, comfortable with a breakfastbuffet with everything you can desire.
The room was quiet The room furnishings could use an update
Variety of breakfast food and quality Scalding hot water in bathroom which was reported as dangerous. Poor reception for TV
High standard of comfort and service. Good breakfast, if not quite as good as some years ago. We have been staying at this hotel for over 40 years and shall continue to do so.
The Hotel his not 4 stars. It's really old.
I found the hotel staff EXCELLENT, I arrived late on a Sunday night the service we received from the Receptionist was probably the best I have ever experienced. . TRULY EXCELLENT SERVICE!
the bed, pillow, featherbed, size of room, breakfast, breakfast room blue bathtub
breakfast was very nice and swimming pool + sauna were excellent only 5 minutes walk to town did not find the pillow very comfortable
Nice rooms and location
The staff is very friendly and helpful
The pillows and the featherbed. the breakfast room. the breakfast itself. the size of the room. the Sunday night supper in the dining room
Localização, ambiente, sossego, envolvência, equipamento e pequeno almoço buffet variado e de qualidade. Inadmissível num hotel de 5 estrelas uma limpeza deficiente da sanita (bordo interior) e base da torneira do lavatório. Cortina da banheira fraca e desactualizada devendo ser substituida por vidro.
Fast and efficient staff, new and nice room, good and central location near the railwaystation A small mini-bar in the room would have been nice
I thought the service would suffer due to the recent opening but I founf the staff incredibly helpful and polite. I had an awful migraine on the Saturday night and didn't have paracetamol. I went to reception and they gave me some and I felt better within a couple of hours to enjoy Copenhagen! The room was fantastic and the bed and bedding was amazingly comfotable... so much so I slept through my boyfriend's snoring for once! The only thing I would've wanted was the capacity to print out my flight boarding confirmation. We had to go, on the kind advice of the staff, to the internet cafe by the station. I thought that a couple of computer stations and printer would be easily placed in the lounge. The luggage lockers were a fantastic idea. Many thanks for a great stay and we will see you soon.
Helpful, friendly and polite staff, mostly English speaking. Very convenient for bus/train stations and Hamburg AIrport shuttle bus. Some shopping in immediate area. Excellent restaurant. Space in the room was a little tight. The centre (old town) is a little walk away, but not too far for most. Entrance is via steps - I did not notice any disabled access.
Easy to find next to the station a short walk to the old town. Excellent facilities and a friendly staff who could not have been more helpful and made our stay an enjoyable experience. No
a) Location, beside the main railway station, was very convenient. b)Very good choice of food at breakfast. We requested single beds, to be told on arrival that the hotel does not have singles.(To be fair, the double bed was wide.)
Cleaness of the hotel and kindness of the staff. Everything is new and confortable. It is in a strategic position to visit Luebeck and it is well connected with public transport Breakfast too expensive in comparison with the price of the room!
comfort cleanliness bathroom no tea/coffee making facilities in room - breakfast expensive - safe did not work
Fine hotel. Just around the corner from the train station. Breakfast is a little expensive (16 euros), but then you get a very large and varied buffet, including champagne (!). Rooms have a fairly good size (I stayed in a single room).
Perfect for purpose - good location, staff helpful and practical.
excellant location booked a double room, however found 2 single beds pushed together and 2 single duvets. When we asked at reception for a double duvet we were told that you did not get this in german hotels.
everyting was ok in this hotel. It is nearby old town and different pizza pubs. quiet place, good breakfast. just two things: the bed was not quite for young couple, as it has two separate parts with hem between them. For us it is quite important. The tape in bathroom was quite annoying. It had ligt sensor swich wich turned in-off-in-off all the time while you use it, so that you save a plenty of water but for washing an extra effort and know how is needed :))
The convenience for walking into town and on the bus route from the airport. We had rooms facing the busy main street. Every night it was very noisy due to the traffic and the behaviour of raucous people.
hotel is in downtown no free wifi
The staff were kind and helpful and the hotel was in a good location - very central to the beautiful city of Lubeck. The decor, particulary the carpet was awful, a pattern of what looked like splashes of different brightly coloured spilt paints (very garish!). The room stank of cigarette smoke as it was located directly above the outdoor smoking area - this became unbearable by the next morning.
the location in lubeck and the wonderful breakfast. the room was clean.
that it was close to everything as i don't walk very well
the location was excellent
Great central location. Helpful staff. Housekeeping forgot to re-stock our room with towels but did so immediately when we notified the staff. That there is no hotel parking.
Great location and friendly staff. Noisy traffic all night.
ok not noisy staff helpful
Da cidade em si, dos castelos e da comida alemã
Atendimento excepcional. Neste quesito, um dos melhores hoteis que ja estive na Europa. Excelentes funcionários da recepção.
O banheiro Café da manha nao incluso na diária
Everything about our stay at the Waldhotel Twiehaus was perfect. The family Leckner were most accomodating and nothing was too much trouble. The hotel was beautifully decorated for Christmas and really welcoming. Although a 15 minute bus ride from the city we had no trouble getting in and out. In fact the location in amongst the woods/village was better than staying in the centre of town. We ate at the Twiehaus Restaurant (adjacent) on Saturday night and enjoyed local dishes in a nice setting. I recommend this hotel without hesitation
Our hostess was extremely kind and generous and friendly. It's a simple family-owned hotel but lovingly furnished. We had a very nice breakfast and there were some great woods nearby for our morning jog. Great shower water pressure too. We prefer a large bed to two singles but no big deal. The matress sheets were a bit rough on the skin.
Friendly people/natural environment/silence/excellent matrass/good rolls for breakfast Rather flat pillow. The soap/shampoo was rather harsh on the skin. The taste of the fruit juice could be a bit more natural.
bathroom bin not empty when we arrived. Soap dispensers empty.
Easy to find, nice staaf, comfortable rooms
Great hotel, friendly but professional at the same time. Spacious, clean rooms and good facilities.
Nice but we only atsya 1 night
The staff were very helpful.. We arrived early on Thursday morning 0930 and they allowed us to book straight into our room. Hotel based 3km from Lubeck Centre. We like walking and it took us 25 mins in the rain. Bus links very good. Good restaurant outside the hotel "The Pyramid" which we can recommend. As we were not able to make drinks in the room it would be good if there was an area to have a drink of tea/coffee etc
Good location, peaceful but still not far away from Autobahn, nice and confortable rooms, good breakfast No
Location and comfort. No
very good breakfast. Under previous name much better than now! I ordered "wake-up call" for 7:30 but was woke up at 7:00. The guy from reception was suprised that I asked him to call me once more at 7:30. Room was cleaned partially. Bed and bathroom - yes. But a cup after tea - not. Empty bottles left on the desk. Mini bar not refilled.
The nice waitress in the restaurant.
Good sized room and decent choice for breakfast.
Location was good, food was good. Beds were worn out and very uncomforable. Parking was also poor.
Comfy clean rooms, friendly helpful staff, cosy restaurant with good food
The staff and the restaurant. The consept with 2 rooms and 1 kitchen.
Walking distance from city center.
The hotel was convenient (on the bus route into town). The rooms, dining room and all public areas were spotlessly clean and the staff extremely pleasant and helpful.
Everything worked smoothly. Nice staff, good prices, good service. I would appreciate more english speaking channels on the TV. Using the Wifi was a bit of a hassle (with getting the cards and everything).
The staff were very friendly, and the food in the restaurant was excellent. I would have appreciated if there had been any washing cloths at the bathroom.
The behaviour of staff at the hotel was perfect The beds are not so comfortable as they should be for a 3* hotel
The hotel lived up to our exspectation No
close to the motorway
Taking in account the price I paid, it was simply perfect
Good value(29.50 euro single room) accomodation within walking distance of station and city Interior of hotel quite noisy at night owing to lack of sound baffling, carpets etc.Breakfast not served till 8 am on Sunday.
Nice hotel in a perfect position. Train station a few minutes walking. Very gentle staff!
I like my room is clean, breakfast very good. Location is very good. Near all attraction They do not have telefon in the room and if you feel bad or something happend you do not know what to do
people staff, clean, good location
I visited the hotel from 1.07.10 to 3.07.10. It was 32 degrees outside, but when you come into hotel it's cool and pleasant. Breakfast is fine, enough and tasty. Fresh orange juice in the morning!! It's clean and equally close to the old town and levee. Personnel is nice. When checking out, they agreed to keep an eye on the baggage, which we left, as we had our flight in the evening. The room is fine but small. The hotel is opened util 20-00 and we came later, about 23-00. The strange guy, whose telephone was written at the door (and we called him) came in 10 minutes and was not satisfied that we were waiting for him. However we have agreed previously to check-in later. So, if you come later it is better to stress it from the beginning and even more if you do not have a phone with you to call. It seemed to us it was rather damp in the hotel, however as it was summer, it was not so bad. The room is small but clean and cozy. So if you come to walk at the city, it's fine to spend one or two nights in this hotel.
Value for money. I stayed at the hotel in a single room with own bathroom. Good breakfast Hotel did no accept any credit cards even though this was mentioned as acceptable on booking.com web site.
Location is very good for city trip, The breakfast Single rooms are not so big.
Nothing specific I had no soap in my room. They should try to learn more english.
hotel is not renovated for long time, the rooms is like smoked.