Um hotel que merece as 4 estrelas que ostenta! Lindo, muito confortável, dentro dos muros de Lucca e um pessoal extremamente simpático. Adorei! Ah, o café da manhã é uma delícia.
A hospitalidade, a qualidade do serviço, o conforto do quarto, a qualidade e excelente serviço do pequeno-almoço e a boa localização.
O Hotel tem uma excelente localização para ir à pé ao centro da cidade e também para se chegar de carro e tem estacionamento. O café da manhã é muito bom e no piso térreo, aonde fica a recepção, tem um lanchinho gratuito que permance aí 24 horas. Ter ferro elétrico com tábua de passar roupa no quarto ou este serviço prestado pelo hotel ao hóspede.
Funcionários atenciosos, quarto confortável, localização excelente. O quarto estava um pouco quente.
Belo café da manhã, cama ampla, lobby do hotel aconchegante e acolhedor. Durante o banho de ducha, escapa muita água para o chão do banheiro, dificultando a utilização do local.
Fabullous location, friendly staff, excellent room.
Local muito agradavel. As bicicletas são um diferencial bem interessante, pois o passeio é muito romantico .
O Hotel ofereceu diversos serviços gratuitos como internet, bicicletas, lanche. Os funcionarios sao atenciosos e educados.
pessoal muito prestativo,bicicletas para passeios.
Excellent location in the old city.
Everything--it was lovely and impeccably clean--The staff service was superb. My son thought the included breakfast could have been more ample and varied.
Excellent situation, friendly staff, very clean and well run hotel.Our suite had all modern technology but still in style with the age of the hotel We liked everything about the hotel and would recommend it
Central location; room very nicely furnished and lovely amenities, room very quiet Front desk personnel
Location Very bad breakfast
Very comfortable, nice and helpful staff, good restaurant, clean, good location
The building facilities No international TV.No CNN available
Qualiy of breakfeast is low and not up to international standards. (once no meat or cheese, only dolci; butter was missing; eggs only supplementory) For transfer to opera one had only the expensive (170 €) solution instead of the usual (50€)
Great service, updated accomodations in a historic atmosphere
location and quiet no bath tub
É um hotel pequeno e simples, muito bem localizado dentro do centro histórico. Bem administrado, com pessoas simpáticas. Os quartos são confortáveis, porém bem espartanos. O café da manhã é muito bom para os padrões italianos.
A localização no centro histórico e junto da rua mais "charmosa" da cidade antiga;a decoração; a facilidade de estacionamento; a qualidade do pequeno almoço e a simpatia do pessoal.
Os proprietarios sao muito atenciosos e simpaticos. O quarto e confortavel. O cafe da manha e variado e muito bom. Tivemos uma estadia maravilhosa.
Adoramos nossa estada na cidade de Lucca,além da localização perfeita, o hotel é um charme, com decoração primorosa, dos detalhes dos quartos confortaveis e espaçosos à louça do café da manhã, tudo muito bem cuidado. Funcionários gentis e foram muito atenciosos, mesmo chegando tarde ainda nos conseguiram uma reserva no restaurante próximo ao hotel.
No atendimento do pessoal e no charme do hotel. Excelente
Quarto e banheiro muito confortáveis, espaçosos. Internet gratuita, garagem em frente ao hotel. Fácil acesso por carro apesar de ser na cidade histórica.
Localização maravilhosa. Pessoal alegre. Limpo e encantador fresco amplo pequeno-almoço!
Não há um ponto em especial para destacar. Todo o atendimento foi excelente e a simpatia do Vincenzo é notável.
A localização, o atendimento de seus funcionários e o serviço de limpeza do quarto. Não possui elevador (deve ser informado, se foi, não percebi).
Um hotel superior ao demonstrado pelas fotos, com bom atendimento e excelente localização. Seria minha opção em um retorono à Lucca.
A decoração interna desse hotel é fantástica, linda, surpreendente. O Vincenzo é de uma simpatia no atendimento impar.
O melhor hotel da viagem. Confortavel, bonito, aconchegante e bem cuidado.
É um hotel muito aconchegante com um serviço muito simpático e acolhedor. Adoramos
O Hotel é muito bem localizado, sua conservação é excelente e o serviço de recepção também. O quarto, além de bonito tem um excelente ar condicionado e o banheiro com banheira de hidromassagem além de outros equipamentos de banho excelentes. Foi melhor do que eu esperava. Não. É tudo excelente!
The staff is very engaging and helpful. The location is beautiful, across the street from the birthplace of Puccini and central to the medieval walled city of Lucca. Didn't stay long enough. Give yourself a few days to see Lucca and a couple more to see Pisa which is only 20 minutes away by bus.
The hotel had welcoming, friendly staff at reception. The room was clean, comfortable and all that was required for a short stay. The shower room was smallish but well appointed although the shower did show some of the eccentricities common throughout Italy. We did not have the hotel breakfast but had our coffee and croissants at one of the excellent cafes in the square round the corner. The restaurants in the vicinity were good for both lunch and dinner, catering for all budgets. Highly recommeng getting the audio guide from tourist info and taking a walk of the town and its walls.
Wonderfully located and good bargain. Small room, one window opening onto a brick wall a few feet away.
The staff was very nice and helpful. The locatiion can't be beat. Bathroom was dangerously small and had no counter space. Paid for internet access but the signal was not srtrong enough to access the web. Staff graciously refunded the internet fee. I would suggest tyhat at these rates wifi should be provided at no charge, assumint the hotel acquires a wireless router with sufficient power.
Right from the moment we arrived at the hotel, the greeting was welcoming and everything was done to make us feel relaxed about our stay. This approach continued throughout our stay, no matter who was manning the front desk. The size of the bathrooms was initially a bit confronting and there didn't seem to be a lift, but we 'acclimatised' to the bathroom and the hotel staff very helpfully carried our heavy suitcases for us.
Our hosts were incredibly friendly and helpful and the room was so charming, clean and comfortable. Wonderful location, our host made us a fantastic dinner reservation - all-around an AWESOME experience!! Having an air-conditioned main room and/or kitchen area would be the one improvement.
lovely old building transformed into hotel, good size rooms, very traditional, a real sense of italy!
Very convenient location within city walls and close to station Slightly smoky smell in entrance
The hotel is an elegantly restructured ancient palazzo very near the walls of Lucca and therefore easy to reach with very good parking just a few yards away. Our room had a very good view of other ancient buildings where Luccans actually live. The size was quite adequate. the furnishings in very good taste, and the bathroom was new, large, and had a great shower and stall.
An excellent location within the city walls and close to all the amenities The rooms are basic, furniture is old and worn, the ground floor front room was very noisy and had a bad smell.
The Hotel is located inside the City Walls and very close to the Duomo. A great location for visiting Lucca.
We enjoyed our stay very much. The staff was friendly and helpful and the breakfast was more than adequate.
Location, hotel staff friendly and helpful, value for money
The excellent location; the friendly and helpful staff ; the ease of access and exit with your own key; the kitchen facilities laid on for snacks; the lovely breakfast served by Mary at the large oval table that encourages guests to chat and exchange holiday experiences. We don't all like the same things, but the slightly Bohemian quality of the Al Tuscany really suited us and Claudio does his very best to make you feel welcome.
Central in the town The owner had let out or room to a group of workres!! We had to make to with a cheaper room which he had to displace another family from who he had put in there!! However he did give us tickets to a concert and a bottle of wine to say sorry!
We stayed in the suite, large bedroom with old furniture, a sitting area and bathroom. Located in the centre of this wonderful old city, close to all the sites. Marina a really helpful lady advising on good and reasonably priced restaurants and providing a great breakfast. Claudio the owner was a perfect gentleman and most helpful in all respects.
We chose to stay at the Al Tuscany for the second time in 2 years and would not hesitate to stay again. It was such good value for money right in the heart of Lucca. We felt like we had the taste of staying in a typical Italian home.( very authentic). Claudio once again went out of his way to make our stay memorable. We can't thank him enough. x
The room completely lived up to the expectations we had after seeing the pictures on line. Lovely furniture, cozy corners, nice lighting. The bathroom was spotless and the shower was fantastic. The staff went out of their way to make us feel welcome (a cool glass of juice even before we checked in, what more could one wish for after a hot and sweaty journey...). They also had excellent suggestions on how to spend the day in Lucca and which restaurants to visit. Breakfast was good, with nice little touches like boiled eggs, and the coffee great. Good free WIFI connection.
Lucca is a wonderful destination and the Al Tuscany an ideally central location. The staff were friendly, helpful and welcoming. We would look forward to visiting again.
Part of the family