Pessoal e pequeno almoço
Conforto, pequeno almoço, atrendimento, acesso à Net nada a assinalar
A localização bem no centro da cidade. O pequeno almoço com bastante variedade. No dia frio em que chegámos à cidade foi muito bom termos o quarto com a temperatura bem confortável.
a localização queriam cobrar-me paytv sem a ter utilizado, deveria existir maior rigor
O hotel estava muito bem localizado, e foi-me atribuido um quarto executivo que estava excelente, com muito conforto e bem decorado. O café da manhã deveria ter inclusão de frutas frescas laminadas.
Um bom Hotel para viagens de passeio ou para conferências, o quarto é confortável e tem facilidades mínimas para uma curta estadia, como internet e café com bar. O ambiente é confortável e tem uma academia a disposição para quem quer relaxar. O sistema de uso de telefone é muito caro comparado a outros locais que visitei, não sei se ele se deve ao Hotel ou sistema telefônico do Pais.
A localização do hotel é muito boa, a simpatia das pessoas da recepção do hotel e de outras que trabalham por la eram muito boas tambem.
da amabilidade da Senhora Gina, que me acolheu e da relação qualidade preço na Bélgica
Gostei do atendimento por parte do staff, simpáticos e atenciosos. Todo o hotel cheirava a tabaco devido à pub que tem no rés do chão onde é permitido fumar.
Ter chave da porta da rua, e perfeita autonomia A recepção do hotel não estar no meio de um bar de fumadores!
Localização do hotel
Breakfast of a high standard. Staff efficient. Cafe closed on Sunday
Cleanliness Price. The 95 euros for double room is quiet expensive.
The location across from the rail station was very convenient; the breakfast was ample and tasty; the hotel restaurant and bar was attractive & comfortable.
Location was very convenient, very close to the train station. Breakfast was nice. The room was dark and not nice to stay in. But OK if you just need a place to sleep.
The location, near to the station which was convenient for the purpose of our stay. The breakfast was okay Yes, the staff was not helpful.They hardly spoke. The room had no airco and was pretty hot. The hotel is a little outdated (some areas are classicly nice though). The bar/restaurant personell was not providing service. Long wait times.
The staff was extremely helpful and the location is excellent. We had to use a fan as there was no cross venilation in our room.
The main room was nice, if basic; staff were helpful when I reported problems. The location was very convenient, close to the station and the bus station and only a short walk to the city centre. There were no towels in my room, I had to go down and ask for them and it was some time before they appeared. The light in the corridor wasn't working, so I had to grope my way to find my room in the dark. There was a split in the bathroom floor, so it bounced while I was standing to clean my teeth. The reception seemed very short staffed, so every time I went down to ask a question I had to wait a long time, either because of a queue in front of me or because the only person there was on the phone. There was a lot of noise from the terrace below, there seemed to be parties in at least two cafes and the music was very loud until almost midnight, making it hard to sleep for business travellers.
The hotel is close to the railway station, and includes free wifi. Reception staff were helpful. The room was adequate but certainly needed redecorating. One light in the room didn't work and one socket was blackened and looked like there had been a small explosion - I steered clear of using it! The shower tray nearly overflowed it took so long to drain. It was quite hot in the room on the third floor, but when I opened the windows to let in air there was a lot of traffic noise both late at night and early in the morning. Breakfast was adequate but nothing exceptional and only one member of staff occasionally appeared to refill orange juice and milk.
Location, price Poor shower (leaked), noise from outside
conveniently located opposite the station the shower was connected to the bath tap but there was no shower curtain or wall fitting so it had to be hand held. Not goot.
Wired internet is comfortable, and small refrigerator is available, bus stop is nearby, and staff is helpful. A blanket was not so good, and people in 4th floor must use stair.
We loved your staff and your services. Your staff were friendly, knowledgable, and willing to help us get around the city. Your hosted breakfast was wonderful as well, and it added to the value of our room. We will recomend Hotel New Damshire to all of our friends when they visit Leuven. The only problems we had were the intense smell of smoke in our non-smoking room and the sound of construction in the morning. We realize that there is not much you can do about the latter, and we were very satisfied with our stay.
Friendly & helpful staff. Several items in the room were missing or broken. Requested they be fixed but not taken care of because it was the weekend.
Helpful staff who are friendly and very honest.
Excellent breakfast - friendly & helpful staff. Excellent location for town centre. Room heating controls confusing and without explanation.
the hotel staff, the fact that is very near to Oude Markt and Begijnhof The street is a bit noisy
The bed was good and the staff was very helpful. I liked the breakfasts.
Value for money, pleassant staff
The location of the hotel meant that the centre of Leuven was within 10 minutes. Parking of the hire car was easy, as I could park almost in front of the main hotel entrance in a metered parking space (free overnight as long as the car is moved by 9am) The light switches in the room were strangely configured so that I could not turn off the bedside lights without going to the main switch by the door.
Very friendly receptionist helping at the desk after late arrival. Room was poor of furniture and athmosphere/ old sixties.
Gostei muito da cordialidade dos funcionarios do hotel! Sim. O mesmo anunciava internet wireless por tdo o hotel sendo que na verdade a rede nao estava a alcancar o quarto que eu me hospedava, precisando entao ir ao inicio do corredor (meu quarto se localizava no final...) para poder acessar e resolver os meus assuntos pessoais pela net! Fora isto, tudo ok!
Very cosy and stylish at the same time. I love historical settings Could widen dinner menue
Please write at least 15 words
The staff were friendly and helpful. Also, most spoke very good English.
The very helpful reception staff who would do anything that you needed in a timely and professional manner. The breakfast was excellent. The room was slightly smaller than I expected, and not as clean as it should have been. Also, the rooms could do with some upgrading, e.g. mobile phones would interfere with the clock radio.
The gardens were nice and itwas very quiet and peaceful.Breakfast room had a wonderful "old world " feeling. Very close to Begginshof for walking and exploring on foot. for a 4 star hotel the room was a little small but not a problem!
The breakfast was great. If that's a four star hotel they must be very small stars. The room was expensive and looked like it hadn't changed since the early 80s. The bathroom was older and not clean.
My stay was excellent. The hotel was clean, the food excellent, and the staff eager to serve.
nice outside vieuw in breakfast room additional pay for sauna while i was in suite room, sometimes a litlle years 80 dated.
The quiet and well maintained grounds No, by far the best hotel we have stayed in in Belgium
friendly staff no swimming pool, paid sauna
I liked the amzing shower and modern design of the B&B. The breakfasts were good and the staff was hospitable.
Nice house with brandnew renewed rooms and a super hightech shower. Friendly people, good situated to reach downtown. We loved it.
Access to internet,hotel staff quite helpful. To expencive in relation to the quality. Far to the center, what could be challenging on weekend because of the bus-timetable
Excellent renovation of suburban house to a very high design standard. Good rapport ' qualite/prix' for a B &B. Current parking limited ( some enlargement apparently planned)
Newly renovated, well designed small B&B with very friendly and helpful staff no complaints
As we arrived from the Uk by car, it was very close to the Motorway and there is a bus into the towncentre a few yards from the B&B. The management were very friendly and helpful and we felt like staying in somebodys house. The place was spotless and comfortable. Parking facilities need to be bettered, but that is already promised.
We found very kind the B&B staff and the place is amazing.
Small, cosy, quiet hotel with friendly and helpful staff. Nice clean room and facilities.
clean and modern room no reception on arrival at 19h !
Nice, kind and helpful staff, everything is very clean and tidy. Bus stop is just in front of the BB. no other accomodations close to KUL Heverlee campus & imec (3 min.walk)
espaço proporcionado por um estudio, com mesa grande de tranbalho e excelente iluminação + localização + preço melhor conhecimento dos serviços alternativos proporcionados (que conheci existirem pelo questionário posteriormente recebido do próprio hotel: vg. hotel e limpesa semanal); contactos para o exterior por telefone (entende-se o recurso a uma cabine exterior comum mas que funcione)
Localização Precisa de muito mais limpeza
Clean. Helpful staff. Quiet neighborhood. Vending machine. Leuven Station to City Flats Leuven(where we had to check-in) is more than 1.5km. And it's very hard to find the hotel. Staff was very kind and helpful though.
location of the hotel
The apartment was very spacious, clean and comforable Having to pick up the key more than 1km away is very inconvenient
These are flats that are intended for longer stays, so they are quite large, and have their own kitchen. You have to get the key from somewhere else! This is mentioned in an email that is send after booking, but not on the booking pages themselves. Although it is not that far away (a 10 minute walk) it is a pain, especially with luggage. It also means there is no-one available on the site itself in case of problems.
The Hotel is centrally located, but it was dirty, the bathroom was especially very dirty.
Large, clean and well equipped room. Close to central Leuven. Quiet location
It was nice having an individual apartment, within walking distance (15 minutes) of the train station. It made for easy access to Brussels. I did not like the fact that you had to travel to a different location in order to retrieve the keys for the apartment.
The flat was very roomy and a great bargain for the price. I'm sure we weren't the only people to find the hotel only to learn that we needed to go to another part of the city for check-in and keys. I suggest putting this information at the top of the email, not at the bottom as one does not expect to read something this important at the bottom of an email, so it is very easy to overlook.
nothing special, it is not hotel but company which rents flats. The flat I got was ok, with TV, shower, fridge, sofa, kitchenette. It maybe good for a couple or family who plans to stay long and rather cook then go out for food.
A proper reception service would be a big help! I arrived late, sent a message beforehand. I got a reply how to get in but I left by then so I could not read it. Which was actually different from what was described on the website.
Staff was very friendly Restaurant was a bit too small. Some days there was not a table available for having breakfast...
Feeling at home ( 5th year we stayed at the IBIS ). Staff very friendly and helpful ( especially Joost ).
Helpful and friendly staff. Efficient reception and rooms clean and well maintained
Nice clean bathroom. small room and needs insulation (one can hear everything going on in other rooms and in the corridor) - otherwise good. Please note that the "Fair" comments above are not complaints, as I did not expect the Ibis to be a 5 star hotel.
Friendly staff. Very nice room.
very close and conveniently to the centre; all you need when staying for a short in the big city
cleanliness of hotel and central location noise transmitted from other rooms
Location Expensive, pokey car park with very tight access
small room, bit congested. No fridge in the room. Breakfast should have been complimentary. Friendly, helpful staff. Budget accommodation for a single person.
very nice and welcomig staff. small rooms, but yet very well furnished there,s was an akward smell that sometimes came out of the toilet?
Good breakfast, friendly service My room was not non-smoking and had a slight musty smoke aroma.
Right in the middle of town. Basic but clean with pleasant staff and the breakfast is sufficient to curb hunger pangs. Rooms are above a cocktail bar, which was not a problem. But be warned this is a university town and we got caught in" freshers" week so the external noise was obtrusive. But if you want a nightlife location this hotel is well situated.
The location is very central and the staff were extremely friendly and helpful. There are no no-smoking rooms.
Although the accomadation was above a cocktail bar, there was not too much disturbance from noise as it was a bustling, busy establishment with plenty of character. It was very pleasant to go downstairs to enjoy a drink before retiring
central position, large room with TV, large bathroom with enough facilities, large windows that openet into two different streets. Good breakfast in any amount. There is a pub in the first level of the building, which is dusty in the evenings and sometimes noisy. Breakfast was served only from 7.30. Fustiness in the room.
The breakfast was good. The room/floors are old and should be renovated. Floors were very 'squicky' and you can hear any slight movement. I didnt have a good night sleep becos of noise/movements.
Easy to find, and a nice area No
good location to noicy
near station and centre cracking floor on corridor
Only one room was reserved instead of the two that were confirmed
I had an early train and it took me 5 minutes to get from my room on the sixth floor to the track. you really can't beat that. the closest laundromat was about an 8 minute walk away, did not have soap for sale and of course is not on the web. the staff was very helpful in giving directions but i would not consider this an ideal hotel for someone who is planning to do laundry.
Perfect location, near train station and access to downtown All was so small bathroom shower bed, the first person who extended the welcome was clearly uncomfortable speaking in French and made every effort possible to make it clear. There was not AC so we had to tolerate a hot room during the day. The disposition of the beds made impossible to walk around the room.
Very nice bathroom :)
The service was excellent and the room I had was very nice. The menue was very limited and expensive
NIce quite smallhotel, nice people
comfortable room excellent breakfast
Nice and clean hotel. Staff very nice. Good beakfast. The bells were ringing all the night ! (It was said it is unusual). Avoid the rooms under the roof.
Very modern and clean Hotel, friendly people, excellent restaurant, large room. Unfortunate the is a church nearby, you can hear the clock every half hour.