Hotéis em Zermatt

Prós: The property is perfect location, quality, food, and staff its just amazing.

Contras: Nothing

Prós: The service was superb. Phillip at the reception was specially helpful with everything from hiking path recommendations to restaurant bookings. What a pleasant change from the awful service at our ...

Contras: The restaurant and bar was too quite in the evening. They should have live music to liven it. We ended up having dinner at a Thai restaurant and then sat till quite late at the Zermatterhof on the ...

Prós: This hotel was fabulous in all areas. I highly recommend to everyone. The pool is amazing and the staff goes above and beyond to meet any request!

Prós: The staff was amongst the most amazing I have ever experienced.they offered to change out the tempurpedic mattresses if we didn't like them. The surprise welcome drinks, the pool is great, whiskey...

Contras: Would have been nice to have a desk and usb/universal plug adapters in the room. Matterhorn view is a bit obscured but would absolutely stay here over a hotel with a slightly better angle. ...

Prós: Basically it is a perfect hotel in zermatt.

Prós: One of the best hotels I've ever stayed at. It was on the high end of my budget but completely worth it. First of all, the hotel contacted me before my arrival to offer to arrange parking ...

Prós: Everything in general was excellent, from the incredible staff and management empathy and service quality, to the decoration and attention to details, to the quality of the breakfast... it was really ...

Contras: I would probably expect the temperature of the SPA's main pool to be a little bit higher (or perhaps its just me...). One thing we were disappointed was the size of the bathroom. We stayed in room...

Prós: The food was excellent. The staff were very welcoming,friendly and efficient. Rooms were kept spotlessly clean. We booked this hotel a few months ago on a whim, not knowing what to expect, and we ...

Contras: There was no fixed shower in our bathroom; there was a handheld one in the bath.I like to shower in the morning and again before dinner in the evening,and lack of a shower meant the use of a lot of ...

Prós: Perfect hotel. Highly personalized welcome and treatment by the personnel. Extremely comfortable and clean rooms.

Prós: From the moment you step in, the staff makes you feel immediately at home and taken care of. You step from your office into a world of relax straight away. Add to this the amazing facilities and the ...

Prós: Basicamente tudo perfeito!!!!

Contras: O box do banheiro não contém a água, dai o banheiro alaga um pouco.

Prós: Da atenção de todos e gentileza. Fomos recebidos muito bem, muita educação. Voltariamos mil vezes, vista incrível, café da manhã espetacular e área se wellness a melhor de todos.

Prós: I Was an ideal hotel for a holiday in the alps.

Contras: rooms were a bit small.

Prós: Quality of food both in grill and breakfast buffet

Contras: Lack of airconditioning

Contras: There's nothing to dislike!

Prós: Perfect place to stay in Zermatt. Excellent location, very friendly and helpful staff, excellent breakfast.

Prós: The total experience at this 5* Hotel was beyond exceptional - everything is perfect

Contras: The price per night is the highest I have ever paid and is therefore for me for truly exceptionally occasions only

Prós: The bar in the lobby in the evening is one of the best with good music, good cocktails and a relaxing atmosphere. The SPA is wonderful and perfect to conclude a day on the slopes. The choice in all ...

Contras: It is hard to complain on this hotel or ask something more! Perhaps it would be better a breakfast room with a nice view on mountains for a perfect start of the day.

Prós: We had our wedding reception here, and let me tell you, my wife and I have never been so impressed with how amazing this staff is. The people here took care of our every need no matter how incredible...

Contras: They have multiple style rooms and our taste for our wedding sweet was particular. The first room didn't match what we had in mind. But they were very willing to help us get the room we wanted ...

Prós: Every single thing But the staff were incredibly helpful.

Contras: Absolutely nothing

Prós: Excellent location,, facilities and outstanding service

Contras: Nothing

Prós: Convenience of the ski room and fantastic pool/spa.

Contras: Nothing, will book again next year

Prós: Amazing views. Good breakfast. Comfortable room. Large bathroom.

Contras: Expensive, but then it's Zermatt.

Prós: Great service and outstanding location. Staff is extremely friendly and would do their utmost to help. Breakfast was pretty good too.

Prós: Super friendly staff. Great breakfast. Excellent service. Good room. Excellent bed linens, duvets and pillows.

Contras: That the bed was two twin beds put together - and it kept going apart.

Prós: Location , professional staff, clean , amazing organization and they booked all the restaurants for us and gave us an itinerary

Prós: Staff friendly & building charming

Contras: Standard rooms are terribly dark. Room we had (309) was horrendous. On a dark small back court looking at walls & technical pipes. I had requested a week earlier a bright room. Complained on ...

Prós: Old family hotel

Contras: Nothing

Prós: The Staff was outstanding, always ready to help and very knowledgeable; If you want to be in town as opposed to up on the Mountain it is the best

Contras: Seems a little expensive

Prós: What a lovely place full of lovely surprises! The hospitality we saw and the generosity of the hotel beat out some five-star establishments! Everything exceeded our expectations - From the car that ...

Prós: Twin bed not comfortable for a couple. mattresses were ok

Contras: In a hotel suit you cant put a twin bed.

Prós: Cherry stones in the bed:) and very friendly and warm atmosphere.

Prós: Excelente localização e equipe muito simpática (muitos Portugueses). Café da manhã muito bom

Prós: Location and staff

Contras: No AC so needed the window open lots of street noise well after 2am. Bells started ringing 7am which did not allow for sleeping in since the church was across the street.

Contras: Overcast we couldn't see the Matterhorn

Prós: We were upgraded to a family suite. The rooms are well furnished with a kitchenette. The Balcony view was great . The location is also close to the Cable car Station .

Contras: It would have been great if the hotel had Room service or Restaurant for Dinner or lunch . We had to walk down to city centre for lunch and Dinner.

Prós: Nice way of serving breakfast. Very nice staff - helpful.

Contras: We booked 2 apartments of same price and the view from one was not so good at all while there was another one above that was vacant.

Prós: It is a 5 star facility. Rooms are simply amazing.... Excellent breakfast and very friendly staffs.

Prós: The overall bedroom is super comfortable,the living room. The breakfast is superb,the 1/2 done fried egg and extra crispy bacon.

Contras: Nothing that i dont like from this hotel

Prós: The bed extra comfy, rooms are amazing

Contras: Menu of breakfast

Prós: Everything was fabulous. The accommodations, the breakfast in our room and Sylvia in the quaint bar made us feel very much at home.

Prós: I have been to many hotels all over, I can state that firefly luxury suites was one of the best if not the best. Luxury is the key word here with the fireplace already organized for you to lid up ...

Contras: short stay

Prós: Whole heartedly recommending Firefly. No wounder that both the Swedish and Norweigan national skiteam chose this place when visiting Zermatt.

Prós: A very nice play to stay.

Contras: Piscina água fria. O resto ok.

Prós: Great view of Matterhorn from our room! Good breakfast. Good money for value.

Contras: Room size is a bit small

Prós: Very nice hotel situated 5 minutes walk from the main street. Beautiful views from the outside terrace of The Matterhorn. Nice spa and pool area. Would stay again.

Prós: Very satisfied with everything.

Contras: A bit far from the station but you gonna go farther! They kindly offer car service & special view is awaiting.

Prós: Lovely location and view of the Matterhorn from the terrace and front rooms. Very tasty breakfast with delicious croissants and nespresso coffee. Lovely touch with complementary afternoon tea. Cosy ...

Contras: The swimming pool area was clean and a nice pool but very hot.

Prós: Best location in thun and hospitality was great

Contras: Nothing

Prós: Great views of the Matterhorn. No cars allowed in the town, so a big warning to everyone. Staff were great and the restaurant we loved the head man in the restaurant was fantastic

Prós: This was one of the absolute best hotels I ever stayed at. The rooms were spacious, elegant and comfortable. The view of Matterhorn is unbeatable. The manager and staff went above and beyond to make ...

Contras: None.

Prós: Impeccable service. Outstanding amenities and perfect location. Highly recommended.

Contras: Great food, little overpriced.

Prós: Fantastic location and view. Good breakfast!

Contras: Shower was very small, lunch was ridiculously over priced with very small portions. Bedding and cushions were very uncomfortable for a 4 star hotel

Prós: Very helpful staff, clean room, excellent breakfast.

Prós: Zermatt is a car free area, so you'll have to park your car at Tasch and take a taxi or train. We were 2 so CHF30 for the taxi was better than CHF17 each for train. The taxi called ahead to inform...

Contras: That we did not stay longer. The gentlemen driving the taxi told us we have to stay at least 2 days and he was right. We will be back.

Prós: Fantastic stay! The staff was wonderful, room was beautiful and very comfortable. Generous sitting area and bathroom. Included breakfast had a lot of variety and was prepared well. Good location.

Contras: Nothing not to like about this hotel. It's a good find.

Prós: Friendly staff and great hotel

Prós: This small hotel is superb. You have a choice of the older wing with magnificent direct view of the Matterhorn or the newer very modern wing. Could not find a single fault. They even take you to the ...

Contras: Nothing

Prós: The food

Contras: That they couldn't provide transport to the station at time of departure and so I was promised a voucher but ended up having to pay for it

Prós: o hotel é impecavel em decoracao, manutencao e atencao dos funcionarios

Contras: nao gostei de ter ficado somente um dia

Prós: Very nice hotel, walking distance from almost anywhere (3 minute walk to the bus that takes you to the lifts), helpful staff, cozy rest and dinning areas, small but nice SPA, wonderful breakfast ...

Contras: It was a bit pricey but in line with the prices in Zermat that week.

Prós: This was my second stay at this hotel, and I will definitely come again. All personnel was very friendly and ready to help; We could upgrade our room for a design room at check in; The spa area is ...

Contras: I liked everything and I didn't find any disadvantages

Prós: Location and grneral style of the hotel.

Contras: The inside of the room was quite old but still in good shape but it needs a fresh up.

Prós: Great breakfasts. Friendly staff. The spa was fabulous

Prós: Vista para o Matterhorn. Hotel novo. Decoração bonita. Detalhes ótimos.

Prós: everything is amazing! nice staff, good facilities, stunning view from the room...I will absolutely come back again.

Prós: We loved the property and it was designed beautifully.we got a beautiful 2bed apt room. Highlight was the staff they were the best. The little handwritten welcome note gave such a personal touch ....

Contras: Nothing

Contras: No restaurant in the evening

Prós: The staff were wonderful and the pool/spa area were great! The quirky steampunk features were also fun!

Prós: Beautiful room and view and great staff.

Prós: The views through the all-glass walls were stupendous. Room and decor showed a unique flair. Breakfast was very nice. Staff gave us great attention and advice about how to make the best of our short ...

Contras: No coverings for bathroom window. European showers always seem odd to me, in that they leak onto the floor, and this was no exception. Pretty long walk from the train (but you can use the free hotel ...

Prós: The staff was excellent. Seen the same attitude only in Japan. Well done!

Contras: Little things like some blinds of a roof window did not work, or light bulbs should be checked a bit more regularly. Otherwise nothing to complain. Really.

Prós: Super friendly, knowledgeable & helful staff. High level of cleanliness.

Contras: Advertised in booking.com that hotel has laundry facility which is not true.

Prós: amazing view of Matterhorn from room ...swimming pool was great and hotel even offer us rental of swim wear without any charges...great location as just beside the cable car to Matterhorn and only ...

Prós: We stayed here for a couple nights on our honeymoon and loved it!! The staff was incredibly friendly and helpful, and welcomed us with a glass of wine on our arrival! They had also decorated our room ...

Contras: The door is the only thing that opens (no windows open), so it got a little warm unless you opened up your patio door.

Prós: Impossível não dar nota mil para este hotel! Foi um sonho desde o primeiro passo!!! As fotos não representam bem o sonho que é estar lá! Equipe atenciosa, cordial que nos faz sentir em casa! ...

Contras: Nada! Podiamos ter ficado mais! Rsrsrs...

Prós: A equipe do hotel foi extremamente atenciosa, organizou uma pequena decoração de aniversário no nosso quarto na chegada, dia que nosso filho fazia 15 anos. Além disso, fez diversas reservas de ...

Prós: The staff were very friendly and helpful, breakfast was very good with a great choice for all tastes

Prós: balcony view of Matterhorn and great spa indoor/outdoor pool

Prós: - staff is so excellent - spacious room and bathroom - nice view from room - facilities - sauna, swimming pool - near COOP (supermaket)

Contras: - less choice on breakfast - no fridge - no electric ketttle

Prós: Very modern, well equipped hotel with very friendly staff and a few minutes walk to everything.

Contras: Price. I think it is overpriced for the value you receive. But it may be a specialty of the town as other hotels were equally pricey.

Prós: The location, the beautiful Swiss style design and the friendliness of all staff, especially Sandra at Reception

Contras: Nothing

Prós: Lovely, welcoming feel at this hotel, great location, super fun pickup from train station in the flowery electric car. The hotel is refurbished and is nicer and more stylish than the website shows. ...

Prós: Fantastic service, great facilities including the pool and saunas, very kind and welcoming staff who thought of everything to make our stay easy and pleasant, super views on the mountains including ...

Contras: TVs in the rooms have HDMI blocked so we could not connect our Chromecast.

Prós: View of Matterhorn from room 403 WOW!!!

Contras: View and overall looks of hotel.

Prós: Very friendly family owned Hotel. Everything very clean. Very good breakfast with coffee break in the afternoon. Indoor- and outdoor pool, big wellness and nice fitness area. Wifi worked every time ...

Prós: The breakfast was amazing and the staff was so friendly and accommodating.

Contras: I would have liked the option to have breakfast in bed.

Prós: Hotel novo... tudo impecável... perto da cidade favorecendo deslocamento a pé. Piscina interior aquecida e saunas excelentes... recomendo vivamente...

Contras: Tudo muito bom

Prós: Localização, conforto e simpatia das funcionárias. A recepcionista da noite nos ajudou muito durante nossa chegada.

Contras: Piscina um pouco fria, para um resort spa, a piscina deveria ser aquecida de verdade.

Prós: Elegant, comfortable, convenient. Fabulous.

Contras: Can't think of anything we didn't like.

Prós: Nothing.

Contras: Great hotel in the middle of Zermatt. Clean and comfortable rooms.

Prós: Hotel staff supremely helpful and pleasant. Rooms spotlessly clean. Excellent breakfast.Super location. Couldn't be better. The best hotel we stayed in during our trip.

Contras: nothing, it was all good.

Prós: Could see the Matterhorn from our room! Nice balcony! The hotel is a 10-minute walk from the main SBB and Gornergrat train stations, a 15-minute walk from the gondola lift to Furi and the rest of ...

Contras: Absolutely nothing to complain about - it was wonderful!

Prós: Everything! Great Balcony and wonderful Matterhorn view. Lovely, helpful staff. Test

Prós: Modern room and big size bathroom

Prós: Out of all the ten or so hotels we've stayed at during our journey around Switzerland, this was by far the best!! The staff is amazing, accommodating, and we were upgraded to the best room in the ...

Contras: Not a single thing!

Prós: A vista do Matterhorn de nossa sacada com sol raiando foi inigualável !

Prós: The size of the room was absolutely fantastic. There are only two large rooms and they are enormous.

Contras: The hand held shower at waist height.

Prós: Big comfortable rooms. Wonderful views of the Matterhorn.

Contras: A little noisy.

Prós: Delicious breakfast, comfortable room and good location but the outside view is not good as ecxpected

Prós: Hospitalidade, localização , comodidade, enfim tudo.

Prós: Good location. Friendly staff.

Contras: Not really. You cannot have a good view of matterhorn from the second floor.

Prós: Everything was a plus.

Prós: The location is excellent being located right infront of the station. We could just pull our luggage. Room was very pleasant (inside as well as view outside). The bed, linen etc very clean. Toilet&#47...

Contras: Can't think of anything

Prós: Great hotel. Well kept with nice rooms. And the views are great from the balconies. Location is fantastic right down the street from the train station. Highly recommend.

Prós: Short walk to train station and downtown

Contras: A lot of construction going on around the hotel

Prós: Location n staff

Contras: The bed

Prós: A great place to stay friendly staff and very helpful. Great breakfast

Contras: Nothing

Prós: Instalações confortáveis, equipe simpática, ótima localização, bom atendimento e boa comida!

Prós: lovely hotel. very near the train station.

Prós: The hotel is beautiful, clean and very classy. Love the overall design and the breakfast area too.

Contras: They did not replenish the food during breakfast after a big group of tourists.

Prós: Easy access fromantic the train station, but the rooms are comfortable and quiet. Our friends enjoyed the pool and sauna.

Prós: Simplesmente um local perfeito, linda cista, quarto enorme (apartamento completo)

Contras: Nada

Prós: Great location and beautiful rooms. Very courteous staff

Prós: location and overall property

Prós: Hotel was chic and modern. They prepared the convenient interconnecting rooms for us well. The spa was very nice. Very conveniently located.

Contras: No aircon but it was very hot. If we opened the window, it would've been too noisy. Pillow and bed were too soft.

Prós: There is no air conditioning and in summer with the windows open it is impossible to sleep because of the bars around the hotel, the bells ringing and the worksite which is next door.

Contras: There is no where to sit in the hotel, except either in a bar or your room, no public spaces. Plus it's exceptionally dark inside.

Prós: Tudo mais que perfeito. Hotel top!

Prós: All was good but room size

Prós: Modern hotel tucked away discretely in an old part of Zermatt, within walking distance to everything incl. Gornergrat railway and excellent restaurants. Friendly, helpful staff.

Contras: Not enough practical induction to the room. Not enough tourist information in the room. Wedged between three noisy building sites, although the windows kept all noise out, so this wasn't as bad as...

Prós: The breakfast was good in small corner of the hotel but great preparation. The staffs were friendly. Hotel is so easy to find.

Contras: The smell of the horse skin of the carpet.

Prós: Room was fantastic . so luxurious.

Prós: We loved it!! Definitely would go back again. Hotel is beautiful, breakfast is delicious and with good quality products. It made our stay in Zermatt romantic and unforgettable.

Prós: Modern , room size satisfactory

Contras: No mini fridge,- can't keep perishables like milk, no kettle (the Nespresso machine is not a replacement for a kettle)

Prós: Gostamos da atenção recebida de todos os funcionários, do conforto e requinte do Hotel como um todo.

Contras: Não gostamos do estilo do banheiro integrado ao quarto devido ao frio, pois a banheira e chuveiro são abertos, apesar de bonito.

Prós: Everything was perfect; the people, food, location, attention to our needs. The personal involvement of the family was special. We highly recommend this property.

Contras: Nothing at all

Prós: I had breakfasts and dinners in the hotel. They were fantastic.

Contras: I had a single bed with bath room which had a door to a deck. There was no cross ventilation in the room and it was quite warm on several days when I was there. The next door room also had a deck ...

Prós: A perfect place to stay in Zermatt. Top service, excellent food and good facilities. Could not have a better place to stay. Shall You go to Zermatt, choose Julien Tradition !! You will not regret.

Prós: Nice view of Matterhorn from our room's balcony on 3rd floor

Prós: We were moved from our1st room, and this room wasn't as good even for the same cost. A lot smaller, but the view was spectacular from the balcony of The Matterhorn.

Contras: Room was noticeably smaller, I hit my head on the TV which was attached to ceiling/wall, couldn't see it covered in curtains...bit hit to the head! Loved being in Zermatt again, very special ...

Prós: Atendimento excelente. Recepcionistas super atenciosas e tivemos transfer gratuito de ida e volta da estação de trem para o hotel. O restaurante inferior do hotel era maravilhoso. Tivemos um jantar ...

Contras: Como tudo em Zermatt o preço é um pouco caro para o padrão europeu, mas vale muito a pena.

Prós: I can't say enough for this property! Our room had a balcony with a view of the Matterhorn, where we spent our evenings drinking wine before going to dinner at the hotel's restaurant Tradition...

Prós: Stunning view from balcony of The Matterhorn.

Contras: Bed very hard.

Prós: A view of the Matterhorn directly from our balcony. Stunning!!!!!

Prós: Nearly everything

Contras: Stay too short!

Prós: Very clean, cosy room, helpful staff, free minibar, nice indoor pool, and shuttle anytime to the train syation. Superb.

Prós: Café da manhã, localização e segurança.

Contras: Quarto caro e pequeno. Area de spa precisa se modernizar. Em vez de 2 saunas úmidas, deveriam fazer uma infra-vermelha. Na area de descanso das saunas, tem uma fonte que faz um barulho incomodo e que ...

Prós: Wonderful hotel

Contras: Zermatt car free policy . It is not explained when making a reservation, so you have to leave your car at Tasch ( nearby village ) to profit the parking companies that only advertise the price of ...

Prós: Everything was perfect: magnificent junior suite (that would qualify as a suite), excellent breakfast, great spa with many assets, perfect location and very friendly staff.

Prós: Everything good, staffs are very friendly

Contras: Nothing

Prós: Hotel location is great and the complimentary ride to/from the station is welcome and easy, though it's not much of a walk either. I had a bar-meal in the evening and chat with very friendly ...

Prós: Ali the barman was excellent

Prós: Everything was very good. People in the hotel were very nice, and always tried to anticipate needs. The restaurant dinner (5 courses) was good, but only the first two courses were excellent. This is ...

Contras: It is not the hotel's fault; but the only thing which is missing is the Matterhorn sight. But this is really more than compensated by all the positive features of the hotel.

Prós: Superb staff, accommodation & facilities!!!

Prós: The Hotel interiors / aesthetic sense are very artistically done. The staff are very hospitable. Fabian, Tanelia, Boris, all at front desk and Evans at Restaurent are all so very professional with...

Contras: Just a feedback - In our 4 bedroom Junior Suite we did have a coffee machine but in our other room there was none. May be a electric kettle and a tea bag accessories could be provided to help them ...

Prós: Everything worked well. The view from the bedroom was great. Very comfortable stay.

Contras: All good.

Prós: The hotel is conveniently located and breakfast was great - various menus and delicious. The room is also clean and spacious. there is a sauna and swimming pool. it is pity that we didn't bring ...

Contras: it is quite expensive. and in sauna, should be naked without separating females and males, so i think few people might use. at that time, nobody was using the sauna. it would be better to accept for ...

Prós: Gostei da equipa residente Pequeno almoço muito bom

Contras: As casas de banho e o restaurante.

Prós: Da vista do quarto e do seu conforto. Motorista do hotel que faz o transfer a estação muito atencioso. Minha esposa esqueceu o celular no quarto quase na hora do trem e ele prontamente se empenhou ...

Prós: The room was very comfort.The team is doing everything to let you feel good.

Contras: Nothing

Prós: Excellent service. Nice hotel with view of Matterhorn. Loved the restaurant, especially the service there. My son did not like the entrecôte, after we ordered, they made a dish, not even on the menu, ...

Contras: Pool closes at 20. It could be later.

Prós: Close to train station

Contras: We asked bottle of water and tap water filled in a glass bottle was brought charged for $7 chf. Absurd!!

Prós: I like everything about my stay: the room is very comfortable and clean, staff is very nice, great spa, large swimming pool, good breakfast, very convenient location

Contras: Would be nice to have some vegetables for breakfast

Prós: Wonderful breakfast spread, very helpful and accommodating staff, great facilities & location, lovely & plentiful room toiletries, very nice rooms, and we loved our balcony with the beautiful ...

Prós: Wow!! An amazing experience. Stayed there for 3 nights and unfortunately on the day of checkout my 7 year daughter fell ill. The receptionist went out of the way and managed a doctor's appointment...

Prós: Almost everything was perfect. We enjoyed our stay and would like to come back next time.

Contras: If there are some more fresh vegetables salat in the breakfast, we will feel more satisfied.

Prós: The entire staff made this one of the best experiences ever. We were traveling with our son (2) and the staff actually anticipated what we would need. Great pool for kids. Amazing hot chocolate spa...

Contras: Nothing - the staff really exceeded my expectations.

Prós: Everything is awesome. The owner the staff the view the breakfast, I loved everything.

Prós: The receptionist took the trouble to call if the Glacier Express would be able to run on that day. He knew it did't the day before. Very kind, very helpful people.

Contras: I resent the fact that we had not scheduled to stay longer.

Prós: Em geral foi tudo excelente.

Contras: Recepção à noite,não há.

Prós: Ficou na suíte alpina e a vista era simplesmente sensacional. Além disso, cama, roupa de cama e travesseiros maravilhosos. Banheira aconchegante, o hotel fornece sais de banho e vela para uso no local...

Contras: A piscina foi fechada durante nossa estadia sem nenhum aviso.

Prós: this property is superb to relax and is a perfect getaway. It probably has the best location in zermatt. Hospitality is unmatched. Superb staff, decent breakfast, good spa area. The property and ...

Contras: Wifi could be better

Prós: Excellent five star Swiss Hotel, not cheap but first class, go for it!

Prós: Everything was great

Contras: Construction going on and my son got hurt from the metals in the balcony.

Prós: The hotel staff was amazingly attentive and helpful. The spa was excellent, quiet and very clean. Breakfast choices were very international and the dining area was lovely. We had a balcony with a ...

Contras: The bells from the church next door are distracting. The hotel itself is fabulous don't miss it.

Prós: view of matterhorn, friendly staff

Prós: location

Contras: old no atmosphere no energy expensive

Prós: Everything!

Contras: Rooms are a bit too warm

Prós: Everything was exceptionnal I highly recommend this hotel!

Contras: Maybe dont book the massage they are not super well done for that price

Prós: We loved the place! My kids were super happy. The hotel is beautiful and full of history

Contras: N/a

Prós: Fantastic location in Zermatt. Beautiful hotel. Welcoming staff. Great view of Matterhorn. Wonderful complimentary breakfast - food and restaurant itself (this is a major perk of staying here). ...

Contras: Bed wasn't very comfortable and bathroom was quite small.

Prós: O café da manhã é bom, . O atendimento excelente, o ambiente excelente . A localização do hotel também muito boa , no centro da vila , perto de tudo.

Prós: Localização excelente. Café da manhã muito bom. Instalações limpas e confortáveis. Recomendo.

Prós: We have change to Hotel Alpenhof, Matterstrasse 43, 3920 Zermatt, 瑞士. Nice Breakfast , nice staffs, proved tea time. Good location, provide pick up services form train station. Nice room.

Prós: Mimosa's offered along with delightful choices for breakfast. Complimentary beverages in the mini-fridge. Air conditioning on a hot afternoon. First class linens.

Prós: Absolutamente tudo foi maravilhoso na minha estadia. O quarto era espetacular, com varanda e vista para o Matterhorn !!!! O que mais eu poderia querer ? Teto solar no quarto e banheiro. Todas as ...

Contras: Queria ter ficado mais tempo.....

Prós: Very friendly staff. Great location. Good half board

Contras: Smell of curry due to a festival they were doing. Rooms a bit tired but was closing for renovation

Prós: We actually got upgraded to the other hotel called 'Hotel Alpenhof', which is belonged to the same owner, because of our honeymoon. So I wrote all my evaluation based on our two-night ...

Contras: Bed is uncomfortable for me. The mattress can be upgraded.

Prós: The service at Hotel Daniela was extraordinary. We were picked up from the train station within minutes of our arrival, and then upgraded to an amazing family room with a loft and view of the ...

Prós: The Julen family members are all involved in the running of their properties and are warm, gracious hosts. I have stayed at the Hotel Julen and Hotel Daniela and enjoyed both experiences. Terrific ...

Prós: Staff is very nice and welcoming. Excellent choices for breakfast

Contras: The hotel is 10min walking distance from the ski lift

Contras: Mattresses are super uncomfortable and the bathrooms are dated and have terrible lighting.

Prós: Segunda estada no hotel, repito o que já havia dito: 'Bom hotel. Próximo ao centro ( 5 minutos andando) e dos pontos principais de interesse, Vc pode fazer tudo caminhando. Na cidade só circulam...

Contras: Nada a reclamar.

Prós: Bom hotel. Próximo ao centro ( 5 minutos andando) e dos pontos principais de interesse, Vc pode fazer tudo caminhando. Na cidade só circulam carros elétricos pequenos e hotel oferece transfer da ...

Contras: Gostei de tudo.

Prós: Staff were excellent.

Contras: They didn't have an ironing...

Prós: The amenities were delightful. This is a perfect location to enjoy all Zermatt has to offer.

Contras: There is nothing we did not like

Prós: Great location! It is a short walk from the main station but relatively quieter as it is away from the main action of the evenings. The lady checked us in was very helpful and friendly. My dad likes ...

Contras: It would be nice and convenient to have an electric kettle in the room.

Prós: Staff was excellent as well as the location.

Contras: Bedding needed an update, rooms seemed a bit worn since we were there last.

Prós: Friendly, attentive staff. Very clean room. Quiet, good location. Next to bridge where we could take good pictures of the Matterhorn.

Contras: Basic rooms face cemetery. If can afford, I recommend to book the rooms facing the matterhorn.

Prós: The Matterhorn vìew was the best. The location is the center of zermatt. All of the room is decorated with the Alpine style.

Prós: Beautiful dining room

Contras: 'City facing' rooms are actually facing the cemetery.

Prós: Kind people, good sauna, great location with Matterhorn view

Prós: This is a wonderful family run hotel in Zermatt. Breakfast is fabulous with a beautiful array of ever changing small plates as well as all the standards. In the evening there is a happy hour and ...

Prós: O quarto no último andar era muito confortável e amplo. Banheiro muito bom. Limpeza excelente. Café da manhã bom para os padrões europeus. A equipe muito atenciosa com vários portugueses! A ...

Contras: O café da manhã poderia ter mais frutas.

Prós: The hotel seems to cater to people who want the whole package: not just skiing but a spa and other ammenities as well. We just wanted a comfortable room very close to the mountain and in general, we received it. We never tried the spa. The staff is very helpful and accomodated all of our requests.

Contras: The lobby and rooms are very hot and we were unable to determine how to lower the heat. It's the Alps and it's a ski resort town, so we suspect the heat is desired by many, but we found it uncomfortable under a heavy comforter at night. Also, the mattresses were not particularly nice.

Prós: Da vista. Do atendimento e do café da manhã

Contras: Não tem ar condicionado