O buffet de pequeno-almoço foi fantástico.
Boas-vindas do concierge O vaso sanitário não estava limpo
Quartos agradáveis e espaçosos. Muito limpo e arrumado. A janela precisa ser limpa. O barulho dos outros quartos se perpetua facilmente. Seria bom ter uma luz noturna no quarto. Sem portas USB. O drive de entrada não estava muito bem marcado.
A cama era muito confortável e o quarto era limpo. O Wifi não estava incluído no quarto. Tinha que pagar USD 15 para utilizar o estacionamento público ou USD 20 pelo manobrista. A água do chuveiro nunca ficava quente.
The Dolphins in the waterfront The Landings, not your fault and our room was very damp. It felt like they just shampooed the carpet.
completely run-down, renovations going on, but not what we expected
Great location Hotel is very run down
It was dirty. There was a crack in the ceiling with apparent water damage. The hotels in the area were sold out and guests left with no other options. Disappointing. Shouldn't even be allowed to have guests. Seems like their renovation has been going on for years.
Location When we got there the room had a moldy smell and it had a humidifier on like if the room had been flooded and recently dried. We complained and they acknowledged the smell and gave us another room ruby away, but my question is WHY put someone in that room in the first place? With plenty available rooms. That left a bitter taste in my mouth.
The view and location
location air conditioning units loud and old. carpets and bathrooms sub standard.
We did not like that online photos showed renovated rooms while they put us in a non-renovated room.
Good location with hotel shuttle to Veterans Memorial Stadium for $6. once renovations are completed, could be a very nice hotel. Shower did not drain very quickly. I was standing ankle deep in water while taking a 10 min. shower. My view was of the roof and air conditioning units. Have to pay $10 to self park or $12 for valet parking per night.
The lobby is large and inviting. The rooms are a good size except for the bathroom. The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.
Will NEVER stay there again.
Location is awesome. Staff is great. Bar and restaurant were pretty good and convienient. Air conditioner worked but was extremely loud I would chug every 5 to 10 seconds and pull you out of sleep. Soon as at turned off you could get about 30 mins of sleep before it cut back on. One of the biggest weekends in Jacksonville for tailgating or people needing ice you would have thought they would have had more than one operational. I was on the 4th floor and had to go exploring and after checking 5 other broken ice machines I found one that worked. I didn't like the fact that I had to pay to self park. Why would you charge someone to park at your hotel that already paid to stay there? If your gonna charge $20 for parking probably should be all valet.
A equipe do café-da-manhã continental era muito rude.
Lobby e café da manhã Os quartos não estavam limpos e eram pequenos demais
Eu recomendo fortemente este hotel. Café da manhã incluído, funcionários muito simpáticos, excelentes comodidades, muito confortável e excelente localização. Não tenho queixas. Fiquei muito feliz mesmo.
O hotel é limpo e a área é agradável. Não muito longe das lojas do St John's Town Center. Para o preço, é bastante decente. Eu escolhi este hotel em vez de um hotel melhor porque o Best Western incluía café da manhã. Se você estiver REALMENTE com um baixo orçamento e não quiser pagar pelo café da manhã em outro local, então tudo bem, mas eu achei a comida inferior à média. Foi ok para uma manhã quando estávamos com pressa, mas tomamos o café da manhã em outro local nas outras 2 manhãs. A cama também era um pouco dura...
Transporte conveniente para o aeroporto, funcionários muito simpáticos. O quarto parecia completamente novo e foi impecável. Provavelmente o melhor hotel econômico em que já me hospedei, não consigo acreditar em quanto o preço era baixo. Eu não consigo pensar em um só aspecto negativo a dizer sobre a minha estadia. Recomendo fortemente este lugar.
Funcionários simpáticos. Quartos limpos. A 2 minutos do aeroporto. Sem queixas
Cama confortável. HBO. Tranquila.
Estilo do hotel muito agradável e bem localizado. Lugar tranquilo com bom estacionamento. Confortável
O quarto á razoável, porém, mesmo sendo de não fumantes, apresentava um pequeno cheiro de cigarros, mas estava limpo. Os carpetes dos corredores não estavam limpos.
Pode até valer o preço (paguei 45 dólares), mas não há luxo algum. É basicão, pra passar uma noite e seguir viagem. Café da manhã termina cedo (09:00h)
Limpeza do quarto
The night staff was great but in the daytime very poor night had to bring us towels every night Stayed 3 days & never cleaned our room and we asked twice
well they didn't have any rooms ready whenever it's time for check in
Swank look to this hotel. Good location. Spacious parking lot. Professional staff. Comfy pillows. Nice bedding. Cool bathroom doors and sink. Secure elevators. Recycling! Would stay there again. The air conditioner would run for hours at a time and not keep the temperature we set. They must have an indoor pool and it must've been below our room because we heard the screams from it all the time. They do not want you to use their electricity because the outlets were few and far between and hard to reach. No refrigerator or microwave.
very close to Wolfson's childrens hospital which was the reason for our stay. My wife is allergic to room spray and we called ahead to ensure the cleaning staff did not use it. When we checked in, the room was sprayed and it was very strong. There was no operating window so we could not even air out the room. We had to check out 10 minutes after we got there. The staff said maybe we could try another hotel. I drove the 4 hours home instead.
Very basic hotel. Very clean, very friendly and kind staff. The room was very clean, the cleaning service was great. The only fallback was the toilet at night would not flush right, and the refrigerator was not getting cool.
The facility was beautiful --grandson loved the billiards and work out room.Too bad we could not use the pool...very cold The restaurant--Garden was terrible---every thing was bad
Great, friendly, welcoming staff! Offered water and candy upon arrival, too. Lots of people staying here. Location marked down a bit due to being off I-95 passing thru. But lots of restaurants around. Everything higher than I expected. Parking circled building so at night my wife didn't feel safe going behind building. There were lights there but very few people.
Clean rooms and excellent staff Outside of building can benefit from some new paint or pressure washing. Outside doesn't show how nice and clean it is inside.
Location, customer service, free breakfast, cleanliness
Staff was outstanding, very friendly! wish they had queens instead of fulls!
Convenient, nice room, clean Walls were paper thin. Could hear man next door on the phone.. Not very many stations on the tv.
The location was good. There were plenty of places to eat. The staff was great. They chose to have the carpets and apolstry cleaned during our weekend stay. This made navigating the room afterward very difficult. We came back from on Saturday and the floors were soaked. By check out the following day they were still not dry.
Perfect location very comfortable very clean very professional everything was off the charger the best very comfortable shower was off the chain Only one thing I can say the air conditioner was hard to adjust that's it I had to call for the front desk to help adjust the air conditioner other than that super place
The staff helpful attitude and fantastic room made this trip so much better. That i could only stay one day. I will definitely be back.
The Our staying was nice Nothing's
Ladies at from desk was very very nice.room was very clean.no noise sleep very well. I will stay there every time i am in Jacksonville. Thanks for service. No
The weekday breakfast buffet included meats, cheese, croissants. That was really nice to have a greater selection of proteins on the buffet. The front desk staff needs a little more training on the hours of the amenities and which rooms have feather free, etc. Overall, very accommodating staff, , who always went the extra mile when a mistake happened. Great hotel ambassador!
They had an issue with their water and moved me to another hotel with out issue. That really impressed me.
Off the beaten path so the parking lot was not overly crowded. Water in the shower got hot quick and had good pressure. Wifi wasnt too bad. Not the quickest but it was stable. For the price it's ok. Hotel is renovating. Construction noise throughout the day. Hotel is non-smoking yet smells of weed. A/C in room was not powerful enough to get the room down to desired temperature. No mini-fridge in room. Not sure if it is like this in every room, but the couch was disgusting. So there was no sitting except on the bed. Pillows suck, my arm is more comfortable. Hotel staff are SLOW!!! Went to front desk to ask for toilet paper. Over an hour later house keeping shows up with the toilet paper as we're leaving the room to check out. Yeah, needed it over an hour ago, thanks red lion. Heater felt as if it was blasting in the corridors. No on demand entertainment so forget about watching any movies. The tissue box was empty when we checked in and still empty when we checked out. And the most irritating part... 3 different times I had to go down to the front desk to have the key cards reprogrammed.
Me gusta lo cerca que está del aeropuerto No me gusta que estaba en construcción y no estaba notificado solo servía un ascensor el polvo en la habitación era demasiado tuve problemas para que la recepcionista entendiera que había prepagado mi estadía
Clean, updated facilities. Staff members at check-in were too busy talking with each other to provide proper customer attention.
I love how this place covers everything for you in an affordable way. It's location isn't great - through no fault of its own - but they make up for it with in house food, shuttles and more. I would definitely recommend it! Can't forget the staff either, they've been super friendly and kind. When we got off our cruise several hours early they let us check in early and ensured we were comfortable. The food here is also really good, so overall a wonderful stay. There's no sidewalks in the area really, so if you travel by shuttle and/or don't have a reliable mode of transportation you may have trouble getting around on foot. Thankfully the Hyatt has you covered with shuttles!
The room was updated and very clean. I really appreciated the room design with the extra sitting area. The breakfast was beautiful prepared and the cooking staff was sweet and funny.. I was a very late arrival and the front desk lady greeted me and made me feel welcomed and safe That it was booked and I couldn't continued my stay
My boyfriend and I stayed Sunday night (9/4). The staff was awesome. The room was even better. But the bed. The bed was the best yet. The room we had is kind of separated by a half wall. The couch was comfortable enough for both of us to lounge and watch TV, something we never do in hotels. It was a really nice evening. We both slept like the dead all night which was great and breakfast was awesome. I've never been to Jacksonville but I'd go back for the stay alone.
I did not like the use of throw away dishes. First it is bad for the environment and second it is not nice to eat from it.
All the staff were very friendly, welcoming, attentive and accommodating. I love the warm cookies at the front desk, along with hot chocolate. Breakfasts were great, one of the best I've had. Very convenient. Room was clean and comfortable bedding, with a microwave and fridge. Great location, easy to find, within walking distance to my conference, and centrally located, close to the Landing. Definitely would stay here again. I would recommend this hotel.