Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Our room had a great view of the river, lots of light, and a view of the castle/museum. The bed was comfortable and large. For some reason a room had not been assigned for us, although reception was able to see our reservation in their system. When she assigned a room, she upgraded us to a river view to make up for the inconvenience. The bathroom was a bit dark, and the modern, half glass screen inadequate for the design. Had I not been very careful, I would have drenched the floor by a normal shower.
right in the centre of the town with a great position on the river. staff all very friendly. room a bit dated
Good location, views, car parking Breakfast should not be an 'add-on' Room should not be up a narrow stair with access to the building by going out of the hotel! Dated hotel in need of major refurbishment!!
we were put up in a room away up a windy stairs felt a bit like a little guest house the bit we were put in its a seperate building to the hotel and had to come out to get back in
Good all round - location,Staff,Comfort, etc. but:- -:Somewhat overpriced
It is in a nice area & very handy handy for sightseeing & going shopping we booked online months ago and paid £20.00 more then our friends with us who just booked a few weeks before our stay, & we didnt specify any special room. We have been staying in your hotel for breaks for several years & have always had a good deal before
1. Staff, on the whole, tried thier best and were polite and friendly. 2. The daily room cleaning and replenishment of towels, coffee etc was excellent. 3. Car parking facilities were very good. 4. Views from the rooms at the front of the hotel were very pleasant. 1. Some room furnishings were in a poor state of repair (suitcase stand with leg broken & worn clothes-hanger holders in wardrobe - clothes kept falling.) 2. No view from windows other than in rooms at front of hotel. 3. Occasional door slamming and some noise late at night and very early in morning (but this is the fault of some guests and not the staff.)
The staff were lovely. Especially Alex...he is a mgr.. in training and bent over backwards to please. He was everywhere doing a variety of things...very impressive! Our room was newly refurbished but a tad small with no view. However, very clean and tidy
The room was really big, excellent en-suite facilities and breakfast was excellent Cleaning standards were not good, dust lying on most surfaces
the location was perfect for our needs. The staff in general were very attentive and friendly. Quality of the breakfast was great although service appeared disorganised and slow
River view was nice. Rooms were spacious Lighting was poor, had to open drapes to get any light in the room. They charged for wi-fi. Service in the attached restaurant (Nicky Tams) was poor.
gostei do facto de se encontrar no centro e na margem do lago Não apreciei o facto de ter ficado num quarto das traseiras sem vista nenhuma, e do soalho dos corredores ser velho e ranger... o colchão era desconfortavel, era velho precisa de ser substituido, a porta do quarto tinha dificuldade em fechar.
Localização central e de fácil acesso (a pé) a várias atracções; vistas a partir da frente do hotel; fácil acesso; simpatia e prestabilidade dos funcionários; boa relação preço-qualidade. Mais variedade no pequeno-almoço; serviço de mesa no bar.
Localização no centro da cidade Mobiliario poderia ser melhor
Nada. Mau de mais para ser verdade, pedi um quarto com vista para o rio, disseram-me que teria que pagar 50 libras por pessoa (100 libras por casal),após negociação ficou em 25 libras por casal , mais tarde quando regressei deram-me outro quarto (traseiras9 e nas contas finais debitaram-me o quarto com vista oara o rio, que não paguei o seu valor era de 94 libras, acabei por pagar 60 libras, sem palavras.
O quarto do hotel é bem espaçoso e limpo. O banheiro, de igual forma, tem bom espaço físico e é limpo. O hotel fica um pouco afastado do centro, mas é possível ir a pé, levando-se em torno de 15 minutos. O quarto fica muito distante da recepção, sendo necessário abrir e fechar várias portas para chegar lá. O café da manhã, apesar da boa variedade de itens, não estava bom. A comida era extremamente pesada. O que era frito estava banhando em óleo.
Adorei o quarto, muito bonito e confortável; o facto de serem poucos quartos, o jardim no telhado (para onde os quartos estavam cirados), o pequeno almoço...
conforto, limpeza e o atendimento dos funcioarios, em especial a philipa
A localização, os jardins a tranquilidade o serviço e as acomodações O café da manhã poderia ser melhor
Trata-se de um hotel bem tranquilo, aconchegante com cara de hotel fazenda, cerca de 15 minutos do centro da cidade caminhando. O unico problema é que não há nada próximo dele.
Estacionamento e tamanho dos quartos O Hotel é antigo e um pouco longe do centro histórico
Excelente localização, vários bares e restaurantes próximos, bom café da manhã e atendentes bem atenciosos. Não possui ar condicionado nos quartos.
Esse tambem foi o caso de a reserva ter sido feira com antecedencia e fiquei no pior quarto do hotel numero 16 ultimo do corredor no terceiro andar.Acho que a Booking deveria pesquisar pois quem reservou direto com o hotel ficou em quartos melhores.
Da localização e do conforto do quarto.
Da localização e da disponibilidade dos funcionários, muito educados.
localização o dispensador de gel de duche estava vazio. O quarto era pequeno.
Limpeza do quarto e casa de banho. Conforto geral. Falta de estacionamento, paredes dos quartos muito finas, serviços de TV avançados pagos.
Localização e design do interior. Piso frio usado no apartamente.
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good Directions to hotel were misleading
Top class hotel
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff none
the welcome and the staff's interest in our comfort our room was close to the heating boiler which resulted in a noise from the fan
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us. Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast No obvious hotel reception so staff were sometimes hard to locate
The staff was extremely attentive. Floors were very creaky and loud in the room.
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely Rooms a bit too hot
The rooms are excellent, and the staff are very helpful, the whole experience was superb
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
We were working at a fair in the evening & during the next day so it wasn't a holiday! However during leisure time we relaxed immediately. The cuisine was fantastic & the staff friendly helpful & courteous It wasn't longer!
the room and facilities in the room were 1st class the highland breakfast in the morning was pretty average
Hotel location, staff professionalism and politeness. NA
The staff were very friendly and very helpful. The hotel was very clean and very tidy Nothing
comfy bed, courtesy water, whisky & chocs bathroom cold, nowhere to use phone charger, charged extra to use credit card, felt we had been put in attic room as not paying full rate and hotel was quiet
Everything was better than expected except the Head Waiter. Had to complain about the "Head Waiter", and I use that term loosely to describe him.
The attitude of the staff; helpful,friendly,genuine. Quality of the food. The breakfast was superb.
Very fine hotel with style.
The standard of service was excellent, the staff were genuinely helpful and interested in us during our stay.
Very peaceful location. Comfortable bed. Lovely dining room with tasty food. Staff friendly and pleasant. Bedroom was cold on arrival but did heat up quickly. Bathroom large and very cold - heating in bathroom inadequate. Did expect a few more luxuries in room for a 4* hotel e.g. robes and slippers.
Overall a fantastic experience! Homeowners were very friendly and kept their house very clean. I have stayed in many B&B's over the years and Avalon is at the top of my list. Location is just under a mile into town so we walked in. We would stay again
O quarto era muito espaçoso, tinha uma sala de estar privativa. A piscina e jacuzzi também é muito agradável.
Simpatia. Exelente pequeno almoço.Limpeza. Perto do aeroporto. Quartos pequenos. WC fora do quarto mas só para nós.
Outstanding - wish we had stayed longer None
was treated as an individual and all my needs were met. a little confusion to the room type I had booked but we sorted it out.
Lovely hotel, in beautiful surroundings. Evening meal very disappointing, Food served not hot. Starters we chose poor and unappetising. Main course served on slate slab, may be trendy but hot plate would have been prefered. However hotel recogised our complaints and wine/coffee complimentary
the excellent service the location,food,staff
Staff were excellent and very attentive. Food in the restaurant was superb.
This is a true little gem. The rooms are lovelly in keeping with a grand country house. The staff are friendly and the food is fantastic. No complaints at all, but it is located half way from Inverness towards Loch Ness. Suggest you would need a car to stay here and enjoy it.
Lovely location, beautiful house and the staff were very helpful and friendly. Not really a bad point but the bathroom did not match up to the rest of the accomodation. The blind did not work very well. Once it was pulled down, it would not go up.We thought people may be able to see in as the glass was clear and it was next to a pathway to garden. It was hard to get in and out of shower without wetting all the floor and as we are in the plumbing and heating trade we noticed lots of things that others wouldnt.
Helpful, friendly staff. Beautiful grounds and surrounding countryside
A beautiful hotel and very comfortable and peacful. Furnishings excellent and bed very comfortable. Staff could not do enough to help you! Close to Inverness yet in the country with lovely views.
The facilities and gardens were lovely. The helpfulness and friendliness of the staff were first rate. The menu and service was excellent. We wish we had booked an longer stay, both to explore the Inverness area and enjoy this fine facility.