Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Localização central e de fácil acesso (a pé) a várias atracções; vistas a partir da frente do hotel; fácil acesso; simpatia e prestabilidade dos funcionários; boa relação preço-qualidade. Mais variedade no pequeno-almoço; serviço de mesa no bar.
Nada. Mau de mais para ser verdade, pedi um quarto com vista para o rio, disseram-me que teria que pagar 50 libras por pessoa (100 libras por casal),após negociação ficou em 25 libras por casal , mais tarde quando regressei deram-me outro quarto (traseiras9 e nas contas finais debitaram-me o quarto com vista oara o rio, que não paguei o seu valor era de 94 libras, acabei por pagar 60 libras, sem palavras.
Localização no centro da cidade Mobiliario poderia ser melhor
gostei do facto de se encontrar no centro e na margem do lago Não apreciei o facto de ter ficado num quarto das traseiras sem vista nenhuma, e do soalho dos corredores ser velho e ranger... o colchão era desconfortavel, era velho precisa de ser substituido, a porta do quarto tinha dificuldade em fechar.
Good location, views, car parking Breakfast should not be an 'add-on' Room should not be up a narrow stair with access to the building by going out of the hotel! Dated hotel in need of major refurbishment!!
The staff were lovely. Especially Alex...he is a mgr.. in training and bent over backwards to please. He was everywhere doing a variety of things...very impressive! Our room was newly refurbished but a tad small with no view. However, very clean and tidy
Good all round - location,Staff,Comfort, etc. but:- -:Somewhat overpriced
the location was perfect for our needs. The staff in general were very attentive and friendly. Quality of the breakfast was great although service appeared disorganised and slow
1. Staff, on the whole, tried thier best and were polite and friendly. 2. The daily room cleaning and replenishment of towels, coffee etc was excellent. 3. Car parking facilities were very good. 4. Views from the rooms at the front of the hotel were very pleasant. 1. Some room furnishings were in a poor state of repair (suitcase stand with leg broken & worn clothes-hanger holders in wardrobe - clothes kept falling.) 2. No view from windows other than in rooms at front of hotel. 3. Occasional door slamming and some noise late at night and very early in morning (but this is the fault of some guests and not the staff.)
Our room had a great view of the river, lots of light, and a view of the castle/museum. The bed was comfortable and large. For some reason a room had not been assigned for us, although reception was able to see our reservation in their system. When she assigned a room, she upgraded us to a river view to make up for the inconvenience. The bathroom was a bit dark, and the modern, half glass screen inadequate for the design. Had I not been very careful, I would have drenched the floor by a normal shower.
right in the centre of the town with a great position on the river. staff all very friendly. room a bit dated
River view was nice. Rooms were spacious Lighting was poor, had to open drapes to get any light in the room. They charged for wi-fi. Service in the attached restaurant (Nicky Tams) was poor.
It is in a nice area & very handy handy for sightseeing & going shopping we booked online months ago and paid £20.00 more then our friends with us who just booked a few weeks before our stay, & we didnt specify any special room. We have been staying in your hotel for breaks for several years & have always had a good deal before
The room was really big, excellent en-suite facilities and breakfast was excellent Cleaning standards were not good, dust lying on most surfaces
we were put up in a room away up a windy stairs felt a bit like a little guest house the bit we were put in its a seperate building to the hotel and had to come out to get back in
O quarto do hotel é bem espaçoso e limpo. O banheiro, de igual forma, tem bom espaço físico e é limpo. O hotel fica um pouco afastado do centro, mas é possível ir a pé, levando-se em torno de 15 minutos. O quarto fica muito distante da recepção, sendo necessário abrir e fechar várias portas para chegar lá. O café da manhã, apesar da boa variedade de itens, não estava bom. A comida era extremamente pesada. O que era frito estava banhando em óleo.
conforto, limpeza e o atendimento dos funcioarios, em especial a philipa
A localização, os jardins a tranquilidade o serviço e as acomodações O café da manhã poderia ser melhor
Trata-se de um hotel bem tranquilo, aconchegante com cara de hotel fazenda, cerca de 15 minutos do centro da cidade caminhando. O unico problema é que não há nada próximo dele.
Adorei o quarto, muito bonito e confortável; o facto de serem poucos quartos, o jardim no telhado (para onde os quartos estavam cirados), o pequeno almoço...
Estacionamento e tamanho dos quartos O Hotel é antigo e um pouco longe do centro histórico
localização o dispensador de gel de duche estava vazio. O quarto era pequeno.
Da localização e do conforto do quarto.
Localização e design do interior. Piso frio usado no apartamente.
Da localização e da disponibilidade dos funcionários, muito educados.
Limpeza do quarto e casa de banho. Conforto geral. Falta de estacionamento, paredes dos quartos muito finas, serviços de TV avançados pagos.
Esse tambem foi o caso de a reserva ter sido feira com antecedencia e fiquei no pior quarto do hotel numero 16 ultimo do corredor no terceiro andar.Acho que a Booking deveria pesquisar pois quem reservou direto com o hotel ficou em quartos melhores.
Excelente localização, vários bares e restaurantes próximos, bom café da manhã e atendentes bem atenciosos. Não possui ar condicionado nos quartos.
Localização excelente.boas instalações mas com necessidade de renovação pelo menos nos quartos. serviço de restaurante fraco. O sistema wifi não funciona constante.
Do conforto e da localização. Não.
localização do hotel
The staff was extremely attentive. Floors were very creaky and loud in the room.
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely Rooms a bit too hot
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff none
the welcome and the staff's interest in our comfort our room was close to the heating boiler which resulted in a noise from the fan
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good Directions to hotel were misleading
Top class hotel
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast No obvious hotel reception so staff were sometimes hard to locate
The rooms are excellent, and the staff are very helpful, the whole experience was superb
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us. Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
Simpatia. Exelente pequeno almoço.Limpeza. Perto do aeroporto. Quartos pequenos. WC fora do quarto mas só para nós.
O quarto era muito espaçoso, tinha uma sala de estar privativa. A piscina e jacuzzi também é muito agradável.
The attitude of the staff; helpful,friendly,genuine. Quality of the food. The breakfast was superb.
The standard of service was excellent, the staff were genuinely helpful and interested in us during our stay.
the room and facilities in the room were 1st class the highland breakfast in the morning was pretty average
Everything was better than expected except the Head Waiter. Had to complain about the "Head Waiter", and I use that term loosely to describe him.
Hotel location, staff professionalism and politeness. NA
Very fine hotel with style.
We were working at a fair in the evening & during the next day so it wasn't a holiday! However during leisure time we relaxed immediately. The cuisine was fantastic & the staff friendly helpful & courteous It wasn't longer!
Very peaceful location. Comfortable bed. Lovely dining room with tasty food. Staff friendly and pleasant. Bedroom was cold on arrival but did heat up quickly. Bathroom large and very cold - heating in bathroom inadequate. Did expect a few more luxuries in room for a 4* hotel e.g. robes and slippers.
comfy bed, courtesy water, whisky & chocs bathroom cold, nowhere to use phone charger, charged extra to use credit card, felt we had been put in attic room as not paying full rate and hotel was quiet
The staff were very friendly and very helpful. The hotel was very clean and very tidy Nothing
Location easy access to the town centre. parking availability. Service good and staff friendly
it's a bit far from city centre. But if you like quiet atmosphere in very near city centre, here is your answer.
very good view from room104 parking facility was rather poorly organised- a good smooth area with marked out slots would help.
My only complaint is that the room was rather cold and it wasn't evident how the radiators worked.
It was a lovely Hotel, very central and the room we stayed in had a lovely view of the Loch. The staff were also very friendly
Warm, comfortable room - food very good Room was too close to kitchen/ restaurant area - noise from staff clearing up late at night - would check location of bedroom for future visit
The Hotel was ideally located for a city break to Inverness and overall was very comfortable. The basin in my room was not clean when I arrived and the toilet bowl was also less then prestine.
Situated on lovely location on Riverside and very close to the shopping centre, castle etc.
The food was very good both breakfast and the evening meals The room wasn't cleaned each morning.
Nice views, car park I felt that because I booked online, and I paid less for the room, I felt that I received a sub standard room - no bath, noisy ground floor back room. Food was expensive!
Overall a fantastic experience! Homeowners were very friendly and kept their house very clean. I have stayed in many B&B's over the years and Avalon is at the top of my list. Location is just under a mile into town so we walked in. We would stay again