Localização central e de fácil acesso (a pé) a várias atracções; vistas a partir da frente do hotel; fácil acesso; simpatia e prestabilidade dos funcionários; boa relação preço-qualidade. Mais variedade no pequeno-almoço; serviço de mesa no bar.
Localização no centro da cidade Mobiliario poderia ser melhor
gostei do facto de se encontrar no centro e na margem do lago Não apreciei o facto de ter ficado num quarto das traseiras sem vista nenhuma, e do soalho dos corredores ser velho e ranger... o colchão era desconfortavel, era velho precisa de ser substituido, a porta do quarto tinha dificuldade em fechar.
Nada. Mau de mais para ser verdade, pedi um quarto com vista para o rio, disseram-me que teria que pagar 50 libras por pessoa (100 libras por casal),após negociação ficou em 25 libras por casal , mais tarde quando regressei deram-me outro quarto (traseiras9 e nas contas finais debitaram-me o quarto com vista oara o rio, que não paguei o seu valor era de 94 libras, acabei por pagar 60 libras, sem palavras.
Good all round - location,Staff,Comfort, etc. but:- -:Somewhat overpriced
the location was perfect for our needs. The staff in general were very attentive and friendly. Quality of the breakfast was great although service appeared disorganised and slow
River view was nice. Rooms were spacious Lighting was poor, had to open drapes to get any light in the room. They charged for wi-fi. Service in the attached restaurant (Nicky Tams) was poor.
Our room had a great view of the river, lots of light, and a view of the castle/museum. The bed was comfortable and large. For some reason a room had not been assigned for us, although reception was able to see our reservation in their system. When she assigned a room, she upgraded us to a river view to make up for the inconvenience. The bathroom was a bit dark, and the modern, half glass screen inadequate for the design. Had I not been very careful, I would have drenched the floor by a normal shower.
The room was really big, excellent en-suite facilities and breakfast was excellent Cleaning standards were not good, dust lying on most surfaces
It is in a nice area & very handy handy for sightseeing & going shopping we booked online months ago and paid £20.00 more then our friends with us who just booked a few weeks before our stay, & we didnt specify any special room. We have been staying in your hotel for breaks for several years & have always had a good deal before
1. Staff, on the whole, tried thier best and were polite and friendly. 2. The daily room cleaning and replenishment of towels, coffee etc was excellent. 3. Car parking facilities were very good. 4. Views from the rooms at the front of the hotel were very pleasant. 1. Some room furnishings were in a poor state of repair (suitcase stand with leg broken & worn clothes-hanger holders in wardrobe - clothes kept falling.) 2. No view from windows other than in rooms at front of hotel. 3. Occasional door slamming and some noise late at night and very early in morning (but this is the fault of some guests and not the staff.)
we were put up in a room away up a windy stairs felt a bit like a little guest house the bit we were put in its a seperate building to the hotel and had to come out to get back in
right in the centre of the town with a great position on the river. staff all very friendly. room a bit dated
The staff were lovely. Especially Alex...he is a mgr.. in training and bent over backwards to please. He was everywhere doing a variety of things...very impressive! Our room was newly refurbished but a tad small with no view. However, very clean and tidy
Good location, views, car parking Breakfast should not be an 'add-on' Room should not be up a narrow stair with access to the building by going out of the hotel! Dated hotel in need of major refurbishment!!
Excelente localização, vários bares e restaurantes próximos, bom café da manhã e atendentes bem atenciosos. Não possui ar condicionado nos quartos.
Esse tambem foi o caso de a reserva ter sido feira com antecedencia e fiquei no pior quarto do hotel numero 16 ultimo do corredor no terceiro andar.Acho que a Booking deveria pesquisar pois quem reservou direto com o hotel ficou em quartos melhores.
The staff was extremely attentive. Floors were very creaky and loud in the room.
The rooms are excellent, and the staff are very helpful, the whole experience was superb
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely Rooms a bit too hot
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us. Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
Top class hotel
the welcome and the staff's interest in our comfort our room was close to the heating boiler which resulted in a noise from the fan
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good Directions to hotel were misleading
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast No obvious hotel reception so staff were sometimes hard to locate
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff none
Situated on lovely location on Riverside and very close to the shopping centre, castle etc.
It was a lovely Hotel, very central and the room we stayed in had a lovely view of the Loch. The staff were also very friendly
My only complaint is that the room was rather cold and it wasn't evident how the radiators worked.
it's a bit far from city centre. But if you like quiet atmosphere in very near city centre, here is your answer.
very good view from room104 parking facility was rather poorly organised- a good smooth area with marked out slots would help.
Nice views, car park I felt that because I booked online, and I paid less for the room, I felt that I received a sub standard room - no bath, noisy ground floor back room. Food was expensive!
The Hotel was ideally located for a city break to Inverness and overall was very comfortable. The basin in my room was not clean when I arrived and the toilet bowl was also less then prestine.
Warm, comfortable room - food very good Room was too close to kitchen/ restaurant area - noise from staff clearing up late at night - would check location of bedroom for future visit
The food was very good both breakfast and the evening meals The room wasn't cleaned each morning.
Location easy access to the town centre. parking availability. Service good and staff friendly
Do hotel se tem acesso fácil, andando a pé, para o rio Ness. Das calçadas às margens desse rio se tem uma visão noturna maravilhosa da cidade, das pontes e do castelo. Também é possível achar bons locais para se comer nas margens do rio. No google map, o hotel está em local diferente.
Boa localização, boa estrutura Os hotéis não possuem tomada para secador no banheiro. Sendo assim temos que secar o cabelo no quarto e como todos tem forração com carpet, não acho higiênico.
localização única. bem no centro da cidade e perto da bus station e train station. Aprimorar melhor as informações sobre turismo na região por parte dos funcionários.
Localização muito boa
conforto, serviçoe e localizaçao
The location is perfect, it is right off of River Ness. The views are spectacular and it is walking distance to restaurants and shopping. The staff goes out of their way to be helpful and make your stay enjoyable. The only thing that was an issue was the shower pressure was very light in our room.
The owners were great... It's located right on the Ness River on the walkway just across a small bridge from town center. We went to Gellions and listened to local music and had a great time. Parked on the street for free.