Hilton Barra Rio de Janeiro

Hotel nicely decorated. Rooms comfortable and nicely decorated as well. Up to 5 stars hotel standards in terms of size and amenities.

Dear Hilton staff, you need to be realistic and not to try to cut costs on simple things that are available usually in all hotels not only 5 stars. Free bottle of waters are not available in the room. What a joke! How much does it cost for Hilton and you keep your customers happy. Also, no mantle of bath available in the room; No sleepers and kettle to make up free tea. Nespresso machine is available but you have to pay for coffee. Dear Management at Hilton, be aware all top end 5 stars hotels (and you're supposed to be part of it) provide free nespresso coffee in the rooms refilled once a day. Towels need to be urgently changed: in nrmal circumstances when they star being torn, they need to be replaced and not offered to customers. Toothbrush not available. For 2 people in the room, we had one shampoo/conditioner/ shower gel. Location is far from everything, need a car therefore we booked a private driver for the day. Beach is around 6kms far but free shuttle available. The hotel is right next to a shopping mall and the area overall is not bad. Would not advise though to walk at night as everywhere in Brazil. Hilton still needs improvements. Had similar comments few years back in Paris. Here you go for basic stuff missing in the rooms. what a shame! You're not selling much the brand.