Hotéis em Kiev

Staff did not seem to smile, it costs nothing to smile

Formidable professionalism of staff - including currency exchange. Secure feeling. No.

Relaxed atmosphere and secure rooms. Staff seems well trained.Being close to the centre is convenient for exploring the city. size a bit too small for a businessroom (I upgraded from superior to business)

Location is good, and breakfast is okay. Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).

Good breakfast We have ordered and have paid for double room, but the hotel has placed us (2 persons) in the single room with small bed, only one blanket and one towel and without Hairdryer . The hotel RUS before room survey preliminary took from us money for a double room. But has lodged us together in a single room the small area with an one-and-a-half bed (only 135 centimeter in width). In room all bath accessories and other has been prepared only on 1 person: 1 one small blanket, 1 complete set of towels, 1 shampoo, 1 glass and etc. Room was small, demands face lifting. A bathroom was very small. From windows strongly blows. In windows the old jarred on wooden frames, latches work badly. The conditioner was, it and escaped from a cold since the battery almost didn't heat.