Localização Mobiliário do quarto muito velho Wifi Muito ruim Sem café ou chá no quarto Sem chaleira no quarto Tapetes, persianas, roupa de cama, toalhas velhos (alguns literalmente com buracos) Café da manhã com salada do dia anterior (as folhas da alface tinham manchas marrons)
Excelente localização - no centro de tudo, em Maidan A equipe não era muito simpática!
Very high price
breakfast and lunch, apples on the floors.
The facilities were very luxurious. Personnel spoke English. Hotel is managed very well. Room very spacious, fitness center impressive. Offered a price with or without breakfast and fitness as well. That's a great option. The restaurant (Japanese) was very good.
The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average. Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice
the roos are not 5 star level.
Only location Basic hotel, the value paid is much more than what it worth's ...
Location,staff,building. The place is a bit overpriced and the rooms are like a 4 star hotel.
Facilities, food, and staff are excellent. Uncensored adult film previews on TV, and strip club in the hotel, make it a bit inappropriate for a family vacation.
high class hotel, very clean and good service N/A
Clean nice staff 24 hour bar nice room amenities Room was old Soviet style furniture typical of this
We stayed only 1 day ,unfortunatly , but we confirm that really 5 star hotel, perfect breakfast, proffecional staff
I thought the staff was exceptional. The bar is flexible and willing to stay open a little later than the hours as long as you are generous. Clean rooms and you feel very safe here. First class treatment all the way.
Staff did not seem to smile, it costs nothing to smile
The staff was very friendly and helpful Rooms were a little bit tired but clean and working well
Good breakfast We have ordered and have paid for double room, but the hotel has placed us (2 persons) in the single room with small bed, only one blanket and one towel and without Hairdryer . The hotel RUS before room survey preliminary took from us money for a double room. But has lodged us together in a single room the small area with an one-and-a-half bed (only 135 centimeter in width). In room all bath accessories and other has been prepared only on 1 person: 1 one small blanket, 1 complete set of towels, 1 shampoo, 1 glass and etc. Room was small, demands face lifting. A bathroom was very small. From windows strongly blows. In windows the old jarred on wooden frames, latches work badly. The conditioner was, it and escaped from a cold since the battery almost didn't heat.
Relaxed atmosphere and secure rooms. Staff seems well trained.Being close to the centre is convenient for exploring the city. size a bit too small for a businessroom (I upgraded from superior to business)
Hotel was convient, clean and very professional nothing
Formidable professionalism of staff - including currency exchange. Secure feeling. No.
Location is good, and breakfast is okay. Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).
good place to stay during a business trip, location
Convenient to downtown venues N/A
Location, staff taxi fares
Almost everything, could be a little bit more TV channels (Discovery and so on..)
The staff which working at hotel reception are very friendly. The service at second floor night bar a restaurant is very poor.They give menu card ,when you choose and order it takes very longtime to bring it on your table or they forget it and dont bring.So try to not order food in night bar in any case it is very difficult to it.
O hotel está localizado no centro e tem uma equipe e comodidades excelente. Os quartos são muito confortáveis com camas excelentes. O café da manhã no 15º andar era de primeira e a vista foi um bônus. Com certeza gostaria de voltar e recomendo.. Nada que não tenha gostado.
Preço baixo. Ar-condicionado bom Pressão forte do chuveiro Em frente ao Victory Park Quarto atualizado, com geladeira e cofre Restaurantes e mercado descendo a rua Buffett sem graça. Sempre a mesma coisa Não falavam muito inglês A equipe da recepção parecia incomodada quando você solicitava alguma coisa Não tinha garrafas de água no quarto
Equipe simpática e acolhedora (a maioria falava inglês). Serviço de quarto bom e receptivo (bom café da manhã entregue no quarto). Muito bem localizado, muito perto da estação de metrô, com vários restaurantes e lojas nas proximidades. O shopping Ocean Plaza fica a uma curta caminhada. Quarto bom e limpo com uma cama confortável. ----
The location is on a main road not far from the Dnieper River and the Paton bridge, two major land marks in Kiev that help foreign business travellers find the the hotel. The service was excellent. The restaurant is reliably high quality. The rooms are excellent in size, cleanliness and amenities. The park adjoining the hotel is a perfect place for a walk. The price is not cheap but the hotel is worth the slightly higher price.