This is the second time I stayed at this hotel and both times I found the staff very helpful, the rooms comfortable and very clean. One of the receptionists did not speak English well but she was able to accomplish the task task that I wanted done anyway.
Lots of character! Nice breakfast buffet. My first room stank of cigarette smoke despite being a nonsmoking hotel. At first they said they couldn't move me but fortunately found an extra room.
Very friendly staff, nice location in the old center, small hotel. TV was not working well, room a little bit small.
Staff was helpful Twice I had to complaint that there was no hot water for showering. Room was extremely small
I was upgraded! The room was small but beautifully decorated with lovely lighting The hotel is lovely but the prices are too high
The location in the hystoric center of Kiev Rooms are small as well as the bathroom which has no relation to the price. Room was noisy because of its location close to the restaurant and conferance room above.
Friendly staff, size of hotel and general design, breakfast buffet Accessibility because of poor state of road outside, insistence to pay for room in advance, which I refused to do.
The staff, the location and the breakfast. Small room.