Hotéis em Pechersk, Kiev

Excelente localização - no centro de tudo, em Maidan A equipe não era muito simpática!

Localização Mobiliário do quarto muito velho Wifi Muito ruim Sem café ou chá no quarto Sem chaleira no quarto Tapetes, persianas, roupa de cama, toalhas velhos (alguns literalmente com buracos) Café da manhã com salada do dia anterior (as folhas da alface tinham manchas marrons)

Staff did not seem to smile, it costs nothing to smile

Location is good, and breakfast is okay. Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).

Location Treatment of my guest by the night security guard.

Quiet Suit is large Price Location No porter or bell boy No room service Soviet style hotel No coffe/tee unless the great girls in reception Don't make for you !

Nothing I did not have access to the internet. Breakfest was awful. In general it was awful

the hotel staff are so friendly and helpful and the location is fantastic the hotel still under preparation and the driller was knocking our heads every days we can't sleep well :(

The refurbished Deluxe Rooms were done well. The bar facilities were also good except that some staff members still need training on customer service and communication in English. I disliked the idea that I had to pay for an extra half a day because I arrived a few hours before the book in time of 14h00. The standard double and twin rooms are in a terrible state. They don't qualify to be in a 4-star hotel ! That is what I had booked and I subsequently had to upgrade to a Deluxe room which was nice and comfortable but at a huge cost. I also did not like the harassment of my Ukranian girlfriend although I had booked a room for two people. The security personnel demanded her passport so she could have access to my room. For God's sake, she had the right to be with me and I had already checked in.