Conforto Melhor qualidade na comida do Room Service
Pequeno-almoco e do chefe de sala Os empregados no geral nao tinham formacao para trabalhar num hotel de 4 estrelas. O Consierge nunca estava no seu local e a ajuda turistica foi reduzida e pobre.
Conforto quarto Apesar de ter a designação City Centre fica longe do centro mas tem metro perto.
O hotel é novo com tudo automatizado, mas por ser prioriotariamente para executivos, não oferece serviços.A localização é boa pois tem um ponto de metrô próximo, que facilita bastante o acesso à cidade.
Hotel normal não
Bom pequeno almoço com diversidade e abundância. Quarto espaçoso e simpático.
localização e fácil acesso O pequeno almoço com filas intermináveis em sala pouco ampla
As camas de casal do Hotel são confortáveis.
conforto e limpeza. O hotel, embora não esteja no centro, possui estação do metrô bem próxima, o que facilita a locomoção do hóspede
The bed and the sofa bed were very confortable. The hotel is right in front of the metro station, two stops from the central station. Internet is expensive, but there is a free terminal in the lobby.
Pequenos almoços excelentes. Quartos confortáveis e modernos. Localização soberba a 10 minutos a pé do rathaus e do centro histórico. Metro à porta. Relação qualidade/preço imbatível. Um ou outro funcionário da recepção pouco simpático e pouco esclarecedor relativamente a questões que lhe colocámos.
Dimensão do quarto e da cama king size. Pequeno almoço com muita variedade e qualidade. Decoração moderna e com muito bom gosto. Pessoal muito atencioso e simpatico.
sossego, limpeza e pequeno almoço buffet bem confeccionado e variado casa de banho demasiado apertada (inexplicável banheira e duche em espaço tão reduzido), bancada pouco funcional e escoamento deficiente quer na banheira quer no lavatório e não reposição de champô, sabonete, etc.
conforto apenas um pequeno reparo: não é um hotel central
I don't think there's many hotels as Nippon in Hamburg. Boutique hotel at it's best and free internet was a treat aswell...
Rooms design. there was condicioner only in 2 rooms from 4 what I ordered.
very friendly staff, nice location, many restaurants in the neighborhood, beds very firm, true japanese feeling! traffic noise was well kept out by closing the windows, but that made the temperature less comfortable.
Hotel had nice and friendly staff, great breakfast and good location The beds are awfull, bathroom is minimal
Centrally located although far enough away from the hussle and bussle for it to be relaxing. Really friendly, polite and informative staff. Hotel was immaculate. N/A
Although the hotel is located in a beautiful neighborhood, it is slightly remote from the center. As a result, I would not recommend hotel for business travelers or first time visitors.
novetly of japanese style rooms, friendly staff hard futon matress
IT was easy to get to the city, very pleasant to be near the lake. Hamburg is a great city. The lift was difficult and sometimes not availabl;E.
Large room, nicely furnished, lovely view. Modern bathroom. Very good breakfast. No soap for the shower.
Great breakfast, calm atmosphere, safe area of town and situated right on the lake in a popular area of town with amazing views of the city.
Location was beautiful and the room was very well appointed.
There was no parking!!! We searched for a parking place two hours!!! The breakfest wasn`t too much of anything...
The beauty and elegance of this hotel and the perfect service, surrounded by a luxurious nature. no
Location Too high of a price for such a hotel. I did not even have any windows in any room excepth the bathroom to see the day light!
A bit disapointed with the fact that two single beds put together makes a queen size bed!! Falling throught the middel of the beds and paying 160 Euro instead of 120 for a lux room? Probably wont do that again, nor hotel nor lux room if that is what is to be expected!! Get hold of some queen size beds!!
It is an oldish building but all of the things that matter are in excellent condition. The elevator is a great curiosity. The rooms are comfortable and spacious. The lake view especially! Just down the street from the Kempinsky, which is worth a visit, but I like this place better and half the price.
The sauna and steembath.
Clean, comfotable rooms. Nice price for a parking lot near the hotel. No fitness or swimming pool for this price is a lack. Extra fee for internet connection.
Very nice hotel with great breakfast. Close to the airport. Comfortable rooms. Good value for money.
Friendly staff Very extensive breakfast buffet, but would have preferred less food for a better rate.
The restaurant/room service, very good food No hot tub or pool
We always use Best Western, Gold Card Holder, we know that we can rely on Best Western to provide good food, comfortable accommodation and good service.
Everything. Near to airport and easy to get to the city centre
the breakfast The hotel did not inform about " renovation " that is to bad
O hotel é muito moderno e confortável. Fica mesmo em frente à entrada do aeroporto, pelo que é muito prático para quem tem de apanhar o avião. Os quartos são grandes, bem decorados e completamente insonorizados, pelo que não se ouvem os carros nem os aviões.
Excelente localização para quem tem um avião para apanhar !!! Quartos muito espaçosos e optimo serviço. A sala de fitness é básica e pouco equipada.
the design of the open showers and seperate toilett is very silly and reminds me of old french designs. no comfort and no privacy. may be good for coupls only. definitly not for families
Excellent new facility, clean, hygenic and comfortable, highly reccommended. Lets hope they maintain thehigh standard and not let it deteriorate with time.
A poor staff reaction on one occasion, but otherwise good experience
Location is just super! The hotel located very close to metro station and it's a direct line from central station to airport. Design of rooms is fantastic, as well as a breakfast! And as usual staff was very helpful. The only one thing I didn't like is an absence of a wardrobe at the room.
The modernness of the hotel and the location in front of a train station. Convenient to go the city center. No TV for two days and the WIFI only works at the lobby. Terrible signal in the rooms. They need more staff in the breakfast room, although the food variety is very good.
Extremely efficient and friendly staff. Nothing too much trouble.
I chose this hotel because it claimed it had an airport shuttle. First, the airport said they didn't have a shuttle so I had to take a taxi there. Then, the shuttle is really a set price with a taxi. I was disappointed and would not necessarily recommend the hotel for someone who wants something close to the airport.
Great personal care and good trained personell; Great room and bath. few parking spaces
Little bit noise, from the windows, because it is situated at the main street.
It was totally a positive experience. Thank you so much! I wish I could knew the name of the tall, darker man in the restaurant to give him a persona "Thank You from our little Ryan".
The staff were extremely helpful and it made it a very pleasant stay.
Very handy for airport, hotel comfortable and friendly, restaurant quite good
Good location, staff was very helpful
It's location, it was near to my meeting by the airport. Food in the restaurant was excellent. Yes, when I went for dinner the waiter tried to put me in the empty "Garden Room" instead of the main restaurant- it was the same menu so I do not understand why anyone would want to eat in an empty restaurant instead of with other people. The decor in the main restaurant was much nicer too!
It was convinient and close to my final destination. The location was what made me book this hotel.
Very nice and service minded personnel.
Large, clean and comfortable rooms, warm ambiance and hospitality.
Clean hotel, close to restaurants and near Hamburg Airport.
I came to hamburg to see World Championship in Basketball which took place in Hamburg Sport Halle no, nothing
Staff were extremely friendly and welcoming.
Quiet, large room with windows and excellent heating
Good breakfast. Nice colours and pictures both in the room and in the rest of the hotel. The bed was unccomfortable. Early in the morning it was really loud, as the breakfast delivery-truck arrived. The room didn't feel really clean, there was still garbish in the rubish bin. the bathroom was fresh, but had very little space both for towels and for shampo and so on.
Wery clean and nice hotel. Absolutely most interesting breakfast! A little bit far from centrum
Don't stay in this hotel if you want to sleep well in the night,because the bed's here is so hard that you will get pain in your back one week after!
good breakfast buffet included in price, clean functional room, quite location, staff friendly
Big rooms, big smiles, big breakfast !!
The design of the hotel, the spacious rooms, the quality of the breakfast, the proximity to public transport and the city, the free availability of Internet.
close to metro,free parking outside the hotel,super breakfast,quite,clean and modern hotel,helpfull staff. bed,no good pellows,no wardrobe.
Hotel very modern and clean. Staff were all friendly. bed was comfortable. The pillows were thin foam filled square cushions - very uncomfortable. The wifi was so slow it was hardly worth having and was woken at 5am by someone filling a skip with bottles with no regard for residents. My room was next to a small supermarket and they began unloading lorries at 5-30am. No aircon so had to have windows open.
I really can recommend the Hotel very near to Underground station and near to shopping center and very friendly Staff .I also looked at the disabilities vacilites and the very good.And a very good Breakfast. No
Internet connection free, Newspapers choice, good position in a quiet zone, 200 mt from the road that get directly to the centre. Our room was for handicap persons. This meant that bath was quite unconfortable (no shield for water in the shower = water all over). We were at the ground floor with a very nasty smell coming from the grating directly out of the window (impossible to keep it open).
Spacious rooms and a very beautiful area
The modern standards after renovation / creation let it flirt with a fourth star, hence price / value ratio is absolutely positice for guests. No Reception / room service after 22h
It was some loud music during the night. Staff have very pure English.
Breakfast Not included, heavily priced.
Hotel rooms were a good size, very clean and comfortable, and in an easy to reach area
I'd like a breakfast included in the price
nice clean room- large too.
The hotel was nothing like the description so cancelled the rest of my stay.
Relação qualidade / preço, localização perto do aeroporto, pequeno almoço, atendimento, acesso aos transportes públicos. Parque de estacionamento reduzido para o tamnho do hotel.
O hotel necessita de "shuttle bus", pois e longe para andar a pe e muito perto para ir de taxi, os motoristas de taxi nao querem levar as pessoas.
It's a simple kind of hotel with minimum services. However, all basic requirements are covered. The metro is close to the hotel and takes you downtown in 10 minutes. The city's biggest park is very close too.
Breakfast, staff The acces to tv (no connection to english channels)
The room was clean and the staff were very helpful, particularly on Reception. There were no additional pillows in the room (although the one provided was adequate). The lighting in the hallways (green, blue etc) were quite odd and kitschy, in my opinion.
I liked that there was free parking and that it was situated close Stadtpark. The rooms were fine and ordinary. Staff was friendly. There was construction going on right outside the window, but this was minor.
A nice hotel with clean and quiet rooms. It is a bit far from downtown, however if you have any business or activities in Hamburg Nord it is very conveniently located. Free parking behind the hotel and the breakfast buffet are absolutely +++. Construction going on opposite of the hotel, but if you have a room at the backside of the hotel, this should not bother you at all.
A really nice hotel, esp. at the price it is offered for. NIce staff, good breakfast and a very nice room with little extra's
No hassle, clean and easy. Staff were responsive to all my requests. Wireless internet did not work in my room. Had to go to reception to use it which was an inconvenience.
The hotel is in a good neighbourhood. The city centre is easily accessible by metro. The room walls are paper thin, there is absolutely no any sound insulation. One should expect to hear everything what is going in the neighbouring rooms and toilets.