A very enjoyable stay, the family loved it. Super breakfast buffet, friendly staff. Aircons not working well
The room was specious and had sea views. nothing
The room was clean and the staff was very friendly The lift needs some upgrading
The cleaners were very friendly all the renovations because my clothes were damaged bt the paint, so our stay was unpleasent
Staff were very helpful. Taxi driver associated with the hotel was excellent This room was classified as 'Disabled'. We were on the 8th floor. Neither of the 2 lifts were working when we returned at night so we had to climb 8 floors. Luckily at age 59, I can still climb 8 floors but many would not be able to do this. I would not return to the hotel for this reason.
Room cleanliness, room set up, good staff - very helpful Not bad, but the fact that you are stil renovating (dust) Eating area (would prefere buffet)
We loved the informall but extremely helpfull service from staff who were the best we have come across in a long time A credit to the hotel. Nothing
The layout of the room , it was very spacious. Bathroom was a bit cramped .
The staff were exceptionally friendly and helpfull Nothing about the Hotel - just a few arrogant guests at breakfast
Excellent value for money and outstanding cleanliness all over. Hotel parking was a dissapointment without cover.
a centralidade do hotel simpatia dos funcionarios em resolver problemas
O valor que paguei pelo quarto tendo feito a reserva pela internet foi mais do dobro do preço de tabela praticado por este hotel. A relação qualidade/preço foi por isso péssima.
From arrival to departure, we were made to feel that we were guests and not just people to fill rooms. We would stay there again when next we visit Durban.
The Royal Grill is magnificent. The staff are extremely friendly. The bar is quaint.
Well-spoted Internet was terrible in the 9th floor where I stayed. I found a cockroach under my bedroom.
Although its in the city, you don't get to hear to city noise and the views from the hotel are very nice the furtniture in the room is going.
Proximity to the marina. The suite was quite acceptable. Breakfast good. No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!
Helpful and freindly Wind noise from badly fitting windows. Could not get breakfast as too full.
Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km). the staff at the reception was not interrested in the customer
They have a gym with a nice view at the top floor. The back and neck massage was the best I've ever got. The hotel is gallant but old, in a busy street. On their website they advertise a glorious hotel with 5 restaurants and more, just one was open, buffet style, good food but our wine glasses came wet and dirty.
friendliness of the staff no
the position and facilities were fantastic as well as the breakfasts service a little slow at times
Service & Friendliness of Staff plus the location was superb
The location "on the beach" is superb. Breakfast on the verandah overlooking the waves - what a great way to start the day !!! The room was extremely comfortable and the balcony an additional plus. On the negative side the cost of meals was very high (the curry buffet at R190 p.p. did not give as good a value for money as other nearby eateries) See above.
Beautifully redecorated, the public areas are lovely and accomodating. A lot of the old bits have been retained and it has the lovely old world feel. Very pleasant. Not really anything not to like
The service was great and the people was friendly. Relaxing atmosphere.
We like very much staying there.
owner was very friendly ocean view very limited you see more trees and people back yard not like as advertised beautiful indian ocean view. i dont rate this g/house as 4 star
Very warm enviroment and good hospitality from the owners
Dave & Pam were wonderful hosts and the service was frist class, we will be staying there again No complaints, all good
Service.I was paid special attention to.the place is beautiful and clean NO
Good price,value for money,'free' extras like wi-fi etc
You really feel like you are in Africa staying here, they have decorated the place superbly with lots of cultural artefacts. The owners are very warm and welcoming with excellent knowledge of the area and great recommendations of what to see and do. Great value for money! Would definitely stay here again and highly recommend it.
perfect place for being in Durban, beautiful guest house and more than this 7 stars for hospitality. all is designed to make you feel at home and owners are lovely, friendly and all the time useful
I travel globally on busines usually staying in hotels however on this occasion I decided to try a B&B, I cannot recommend the Africa Regent highly enough, a warm welcome,nothing was too much trouble, a superb B&B close to the city centre in a safe area. Transport to and from the airport was arranged by the owners and ensured my stay was free from hassle. They even offered to wash my clothes when my travel plans changed and I needed to extend my stay. I will certainly be using this establishment in the future. Dave Spence
The personal attention and friendlyness of Pam and Dave. They really carred for their guests. (Regrettable I did not read any guest reviews)
Que estava perto do estádio no qual o Brasil jogou e ao lado da praia. O check-in só é feito às 14:00 e não tem nenhuma flexibilidade. Já o check-out é impreterivelmente feito às 10:00. O hotel é bem antigo, sem nada de luxo. Muito caro para o que oferece.
Apenas da localizaão Hotel precisando de reforma, poucos funcionários, não estavam preparados para a demanda da Copa do Mundo.
o conforto dos quartos As casas de banho ao nivel da banheira
estivi no hotel pouco tempo uma noite apenas mas gostei da recepção, a corteseia dos trabalhadores e o pequeno almoço servido no dia 25/12. Nao gostei dos quartos, sao muito pequenos
The comfort away from home and tranquility of the environment. The view of both the city and the beach.
Nothing. The rooms are dated. The services are expensive and the location is absolutely terrible.
Please write at least 15 words
Convenience to wedding venue at Exhibition centre
Superb service, fit for a 'king'. Location is ideal and central, secure.
Hotel rates where excellent given its grading. The location of the hotel was very convenient as it is close to the beach front, yet not exposed to heavy traffic associated with the latter. Parking space not user-friendly for bigger sedan cars
Very friendly staff....nice atmosphere Not really anything
It was value for money and comfortable.
Calm and reassuring in a busy city. Good value with online booking (as a retired academic I would not normally afford a Hilton)
Relatively good service at the Hilton, front desk was just amazing, with check in and making sure all is in order. A place to stay with a family for leisure as well as business as I've always been here only for meetings and meals before. The location, reception area, pool, gym facilities and restaurants were good, the service were pleasant and the staff friendly. Rooms needs a bit of attention to detail and carpets. Breakfast was a combination of luxury and variety.
Convenience for what I required. The lack of facilities and service for a hotel of this international category.
There was a problem with the booking. They did not have the correct information and there was a long delay at reception.
It was a pleasant stay, with neat clean facilities.I would stay there again none
It was walking distance to the beach and shops, transportation within in easy reach and entertainment venues - the food was excellent and the hotel is as neat as a pin Everything was perfect
The shower leaks badly onto bathroom floor, lock on door to balcony does not work, bar fridge in room was locked
the staff at protea hotel were excellent they made my stay to be wow I was not notified about the renovations of the hotel so I could not go to swimming pool because of renovations
The breakfast was outstanding. They could have upgraded the facility long time ago. Rooms are quite antique and not modern.
The staff was very helpful and extremely courteous. Every request was answered very quickly and all expectations were either met or exceeded. Nothing comes to mind.
staff were polite and helpful
The hotel is conveniently located. The quality of hotel in general and service is very good.
Staff were always friendly and helpful
It is clean smart and the stay was very nice i will book again,thanks.
Warm welcome from the staff and their service delivery
Friendly, happy, efficient staff - eager to be of assistance. Cleanliness was superb, wide selection of breakfast choices, individually prepared for each guest ( Not pre-cooked and kept in a warming oven )
Close to Durban Central and to the beaches - but in a very calm district. Fan and A/C in room, nice garden and pool and a very friendly Hotel staff. I saw complaints on this website ... I had a warm welcome, a clean room, fresh towels, A/C, a nice breakfast - a super stay; I only can recommend this Guest House!
Friendly Staff Parking Arrangements, Breakfast Times.
As I said above we enjoyed our stay at the Flinthouse Hotel and found the staff friendly and very helpfull Reginald Pauwels to many mosquitos...and no product to get rid of them
Not enough parking, Ugly finishing, Linen is Tired, Bathroom old and worn out. Stains on curtains. Bad smell throughout the guesthouse.
My stay was pleasant, the parking is a bit cramped but acceptable.
It was quite and nice, whixh is what I prefer. The self service and catering were good I was nearly given a romm that I did not book because of overbooking. Thats terrible and need attention
Service from staff & overall serene environment - good view of the new Moses Mabhida stadium. Parking constraints and having to wake up to move my vehicle in order let other guests through.
It was clean cheap and right by the beach. Stunning views great location.
The hotel stuff are very professional and down to earth i liked everything about the hotel, and would love to recommend it to other people for future and world cup purpose
Economical - well located
My room is 507, that are plenty of pigeons flying into my room! And it is over-priced!
walking distance from the beach and can see the sea from your hotel window. could do shopping on the side walk from the street vendors. go for rides in the rijah. the hotel staff was not assisting. the place needs a facelift. the food was shabby. the lift was like a death trap waiting to happen.
The hotel is value for money and that is the only reason I chose it. The hotel is old, the mats are smelly, the door to my room looks like it has seen better days. The lock mechanisms are old and outdated.
It was very near the beach and the staff were friendly and helpfulto us. The room was not comfortable, no aircon, windows poorly fitting and rattled in the wind. pigeons nesting in the attic above us, making a lot of noise. All in all a "seedy" hotel in a great location.
The staff was very friendly, rooms small but clean and comfortable. The stay was very pleasant, and I would definitely stay there again. Just think perhaps they should have a phone service to each room. I was there alone with my 13 year old daughter and there was a problem with our room being booked to someone else and security entered the room at 23h30 which was a little nerve racking. Staff was very apologetic but with a phone service it would have been handled better:)
Very good price and very kind staff.
View to ocean is very good, the room clean and the breakfest is enough. Absolutely no internet in this hotel and no places where you can get it in the evening. At the ground floor there is a bar with shalaves.
I did not like anything about the hotel from the reception to my room. I checked out the very next morning as soon as I could.
Location Had no hot water
Excellent meals, at competitive prices. B&B breakfasts outstanding - huge choice. Friendly staff. Had trouble with telephone and TV, especially failure to get an outside telephone line
I really appreciated the warmth and friendliness of the staff and their willingness to help at all times.
It close to the beach and the atmosphere is relaxed The lifts were quite a problem, but I understand they are being fixed.
close proximity to all the eminities that durban town has to offer eg beach, ushaka, rugby stadium etc very noisy in the morning due to the luxury busses standing outside idiling
Just the food There were cockroaches in my room
The food was excellent! Staff were VERY friendly and most helpful
Finally got a room that was comfortable. The hotel was my worst night mare, firstly I was given a small smelly room with dirty carpets at the end of a dark corridor. After trying to cancell my reservation I was given a room that I dad booked for, a superior room,after a long day the following day I came back at night into an unmade room and untidy. The cleaners did not clean my room and I had to move to another room.
The hotel atmospere was acceptable. The parking bay was in another building