Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Apenas da localizaão Hotel precisando de reforma, poucos funcionários, não estavam preparados para a demanda da Copa do Mundo.
Que estava perto do estádio no qual o Brasil jogou e ao lado da praia. O check-in só é feito às 14:00 e não tem nenhuma flexibilidade. Já o check-out é impreterivelmente feito às 10:00. O hotel é bem antigo, sem nada de luxo. Muito caro para o que oferece.
The cleaners were very friendly all the renovations because my clothes were damaged bt the paint, so our stay was unpleasent
A very enjoyable stay, the family loved it. Super breakfast buffet, friendly staff. Aircons not working well
The staff were exceptionally friendly and helpfull Nothing about the Hotel - just a few arrogant guests at breakfast
The room was clean and the staff was very friendly The lift needs some upgrading
Excellent value for money and outstanding cleanliness all over. Hotel parking was a dissapointment without cover.
Staff were very helpful. Taxi driver associated with the hotel was excellent This room was classified as 'Disabled'. We were on the 8th floor. Neither of the 2 lifts were working when we returned at night so we had to climb 8 floors. Luckily at age 59, I can still climb 8 floors but many would not be able to do this. I would not return to the hotel for this reason.
Room cleanliness, room set up, good staff - very helpful Not bad, but the fact that you are stil renovating (dust) Eating area (would prefere buffet)
The room was specious and had sea views. nothing
We loved the informall but extremely helpfull service from staff who were the best we have come across in a long time A credit to the hotel. Nothing
The layout of the room , it was very spacious. Bathroom was a bit cramped .
Service & Friendliness of Staff plus the location was superb
The service was great and the people was friendly. Relaxing atmosphere.
The location "on the beach" is superb. Breakfast on the verandah overlooking the waves - what a great way to start the day !!! The room was extremely comfortable and the balcony an additional plus. On the negative side the cost of meals was very high (the curry buffet at R190 p.p. did not give as good a value for money as other nearby eateries) See above.
the position and facilities were fantastic as well as the breakfasts service a little slow at times
Beautifully redecorated, the public areas are lovely and accomodating. A lot of the old bits have been retained and it has the lovely old world feel. Very pleasant. Not really anything not to like
Gary, Tosca and Daphne were incredibly welcoming and nothing was too much trouble for them. They were extremely helpful and provided invaluable advice on places to go and how to stay safe etc...
Very comfortable and very friendly and attentive management. A pleasure to stay there.
The friendly staff and Tosca's breakfasts are "Simply The Best" in town
Our mornings were glittered by breakfast on the deck with a sea view of ships docking in. Best servive from the staff and be sure to see us very soon. Thanks for making my weekend breakaway excellent..Regards Amos, Karabo and Gomolemo
Beautiful view and garden. Staff was very friendly and helpfull, and made you feel at home. Made suggestions with regard to outings, eating places and taxi services. Did not have a bath.
The gardens were fabulous, the rooms very comfortable and Tosca and Gary were wonderful hosts. They helped us organise car hire and provided us with useful info about places to eat, getting taxis etc. Really enjoyed sitting on the terrace watching the electrical storm! A great place and very handy location for Kingsmead Cricket ground.
Its over rated. Should have been classified as 3 star and not 5 star.
Everything was outstanding from the moment we checked in to the moment we left
It was in a quiet area, beautiful. Lots of information in the room about stuff to do in Durban. The owners were lovely and informative. The staff was attentive. The breakfast was quite good and there was plenty of it (not stingy). No. I liked it a lot.
The interior or the hotel is beautifully done, following the original Victorian stye of the converted houses. The restaurant (and particularly the breakfast) was excellent and with a small baby we appreciated the in-room dining. The staff were very friendly. The room was a little noisy.
Quality of accommodation, location, friendliness and efficiency of staff, breakfast in particular and food in general were all excellent Nothing that we did not like but it would have been nice to have a swimming pool and area to relax outside. We knew that these facilities were not available and made our decision on booking with this knowledge. We certainly don't regret our decision as the positives far outweigh this single negative
Hotel was very comfortable and staff friendly.
Location, clean spacious rooms, service
Location is very good The hotel has an awful smell and the room was even worse. The internet charge is very high. Staff are more miss than hit.
staff were very pleasant. Room was beautiful and comfortable Sound could have been a problem - there is a beautiful but noisy spiral staircase just outside.
The Resturaunt was great, the menu was diverse and interesting and best of all delicious. The Pancetta and Cannelli Bean soup was very delicious as was everything else!
Staff were very friendly and professional. Our rooms was verry comfortable and elegantly furnished. My husband I and really enjoyed the dinner and breakfast we had at the hotel. The food was of great quality and beutifully presented. The room was not very well prepared. We noticed that there was no coffeee or tea available in the room, we could not find a double adapter anywhere in the room and the TV remote was also missing. To the hotel's credit, however, these propblems were rectified within minutes of notifuing the recption desk thereof. We were also diappointed that our room only had a shower and no bath, this is perhaps something one should confirm prior to booking a room.
The room was made up well. The restaurant staff attitude were bad. The floor sounds when person walks.
It has a home feel.Comfortable and spacious.Security staff courteous and efficient.Front office staff efficient. It was rather irritating having to request face towels.Hot breakfast service rather slow. Should consider sound proofing rooms near busy roads(Florida and Argyle).
Secure facilities, nice food, friendly people
Please write at least 15 words Far too expensive for what was provided.
The Staff was very nice, the location was good and the room was clean. The room smelled stranged, too much airfreshener?! The french fries were horrible, probably the worst I have ever eaten, the spare ribs were ok.
Convenient location, generous sized room, decent quality breakfast, quiet environment Nothing obvious