Este hotel é tudo sobre a localização. A uma curta distância de todas as atracções do lado dos EUA Niagara Falls. O nosso quarto era datado. Cama era passado é prime.
Quarto, localização, valor e especialmente a equipe. Muito simpática e eficaz recepção. Não há queixas de modo que nunca.
Os quartos eram limpos, a equipe foi incrível, amigável e útil. Excelente vista do rio e do horizomte canadense. Ótimo proximidade a tudo. Sério, não teve nada que não gostamos
The hotel staff were fantastic There is nothing bad to say about it
Frequent guest at The Giacomo. Their attention to detail is impressive. Staff attentive, courteous, professional. Mature building that oozes character and warmth and class. While we were there: sunset wine & snacks; late evening home made cookies; hot, home cooked breakfast - all included. Highly recommend.
Good location. Beautiful hotel. Would be nice if they had a indoor Pool though.
Everything..the staff went out of their way to make us comfortable, valet parking, beautiful rooms, luxurious beds and bathrooms, hands on chef for breakfast(he serves you individually at your table), bed turndown in evening with fresh cookies and chilled bottled water, near Senaca casino
The Staff ( best I have ever experienced anywhere), design, free delicious breakfast, fabulous bedding, fresh warm cookies delivered to room at night and location. Can't wait to go back!!!
The staff service was excellent and the comfort and cleanliness was superb. The breakfast buffet was delicious, overall a positive experience. I would recommend this hotel and return myself when visiting Buffalo NY. No complaints.
Staff was very friendly and helpful, room clean and big enough, breakfast - good, locaton is perfect - strictly near Niagara Falls
The staff couldn't have been better and were very helpful and accurate when we had questions. The towncar service was really helpful and prompt. The hotel is a gem and is as good or better than those on the Canadian side with similar ratings but the town of Niagara Falls, NY is not as nice as the Canadian side and feels a bit depressed.
The managers were very friendly. The room was very comfotable,it is a very beautiful hotel. Loved that they park your car for you,and breakfast was great.The chef was very nice.
The cookies that the butler brought to our room at 8:30..very kind staff! The room service did not clean up the rooms in between nights..so till the end of stay I felt a little cluttered with the dishes and bath towels.
Staff was amazing. The rooms were amazing and extremly clean. I would recommend this hotel to anyone.
My husband and I enjoyed a very nice overnight stay at the beautiful Red Coach Inn. The dinner and breakfast were both excellent. The chilled champagne, cheese and crackers were a very nice surprise. The room was clean and neat. The staff was friendly but could of been a little more helpful with directing us to the area sightseeing attractions or the visitor information center just around the corner. The location was just perfect.
Foi excelente! Todos foi extremamente amigável e o hotel era muito limpo. O café da manhã foi ótimo. O nosso quarto era do tamanho perfeito para nós dois.
Funcionários amigáveis na recepção O banheiro era bom Cama confortável Quarto 319 com mofo/bolor wifi inutilizável Sem bacon no café da manhã Vista horrível e muito longe Deprimente