Prós: The location is perfect, and so close to the falls. Breakfast was cooked by Jenny and was amazing!!! She gave great recommendations for what to do and where to eat. We loved it here and highly recommend this B&B.
Prós: I was just looking for a one night stay close to the falls but if I would have known how wonderful Hillcrest was I would have stayed longer. Hillcrest is so inviting, both the staff and the house its self. It's off the main road but it's so close to everything. We will definitely visit again and stay longer! The hospitality was great!
Prós: A localização é perfeita e muito perto das cataratas. Café-da-manhã feito pela Jenny foi incrível!!! Ela deu ótimas recomendações sobre o que fazer e onde comer. Nós amamos e recomendamos muito este B&B.
Prós: Frequent guest at The Giacomo.
Their attention to detail is impressive.
Staff attentive, courteous, professional.
Mature building that oozes character and warmth and class.
While we were there: sunset wine & snacks; late evening home made cookies; hot, home cooked breakfast - all included.
Prós: Good location. Beautiful hotel. Would be nice if they had a indoor Pool though.
Os hóspedes irão certamente desfrutar de umas férias inesquecíveis neste totalmente mobiliado, T4 / 4 casa de banho. Os quartos têm camas queen-size, com casa de banho privada, perfeitamente confortáveis para dormir 8 pessoas. Situado perto de Niagara Falls, os hóspedes podem desfrutar de uma tarde check-out da cidade, Niagara Falls, lojas locais e cafés. Gostaríamos muito de partilhar a nossa casa e nossa fabulosa cidade com você e e seus amigos e familiares!
Prós: My husband and I enjoyed a very nice overnight stay at the beautiful Red Coach Inn. The dinner and breakfast were both excellent. The chilled champagne, cheese and crackers were a very nice surprise. The room was clean and neat. The staff was friendly but could of been a little more helpful with directing us to the area sightseeing attractions or the visitor information center just around the corner. The location was just perfect.
Prós: Five minutes from the falls...very clean, bright and nicely decorated. Looks brand new!
Contras: The breakfast service ended at 9:00am, which is too early for people on vacation!
Prós: The breakfast buffet was good. The rooms were clean and nicely sized. Bathrooms were nice and clean. Overall a very nice hotel.
Contras: I asked for a feather free room but ended up with 2 pillows that were feather. It is a good thing that I checked before sleeping so I didn't wake up to an asthma attack.
Prós: We spent the night here for the July 4th weekend with my family.Hotel was very clean. Delicious free buffet breakfast. Though the price was on the high side, we definitely enjoyed our stay.Plus we enjoyed d July 4th Fireworks through our hotel room window
Prós: Great service very clean helpful people
Contras: Employees smoking at the guest entrance employees should leave the closer parking spots for guests
Prós: New!!!! Very nice and clean compared to other surrounding hotels
Prós: Ease of getting in and out of hotel. Very clean. Was quiet the time of the year we went (October 2016). Appreciated the free internet. Breakfast was good with a good variety of options.
Contras: No, not that I can think of.
Prós: I liked the fact that you had to use the room key cards to go up on the elevator. In my eye that was the company's way of making sure their guest were safe. The hotel overall was very nice & cozy!
Contras: Yes, the only thing my boyfriend disliked about our stay here was that housekeeping didn't change our sheets. We were there for 3 days & never received clean fresh sheets. When we allowed them to clean up the room they had only cleared any trash.
Prós: New and nice but expensive and breakfast crowded but tasty
Prós: The owners are pleasant & very helpful. The TV service was limited but the room was very clean & the beds are quite comfortable with extra pillows. Also a great view of the fire works can be seen from several locations at once for the 4th of July. Just minutes from the Falls & Canada. The best place to eat is Nelson's diner which is a couple doors over from the motel.
Prós: The host is really nice and friendly and she explained me all the niagara attractions very well. She also helped me with how to go and see these places. The room was recently renovated. Its a quite and clean motel on the riverside. I really enjoyed the view.
Prós: Booked through KAYAK five minutes before arriving. Great price and excellent location. Walking distance to the casino. Friendly staff and very clean and appealing from lobby to room.
Contras: Not very good water pressure
Prós: Stayed for one night to see the falls. Perfect stopover point: clean, cheap, breakfast included , walking distance to the falls. Highly recommend.
Prós: Staff was friendly, rooms are nice and clean.
Contras: The wifi is terrible. Apparently they have network issue since the front desk computers were giving them trouble.
Prós: The building looked very modern and was adequately clean. The location is walking distance from the falls.
Contras: The walls were paper thin - we were able to hear our neighbor's TV through the wall, their baby crying in the wee hours of the morning, and another neighbor having sex. My fiance sneezed, and our neighbor said "bless you" (she's not a loud sneezer).
Breakfast was disorganized and chaotic. Nothing was placed in a logical order, there were so few seats and tables that people were sitting at the public computers in the lobby. The food was mediocre (pancakes, eggs, sausages, pastries, coffee), and we were given styrofoam plates and cups, and plastic utensils.
Prós: nice location near the falls.. walking distance... love it
was comfortable , I like the microwave and fridge...
Contras: only one thing I didn't liked is I asked housekeeping for one extra towel and she left in the bathroom two hand towels for four adults.... no bath towels... I guess she misunderstood me..
Prós: Clean & modern facilities. Polite staff. Only a 5-10 min walk from the falls.
Contras: Dining area for breakfast was very small for the number of guests.
Prós: Within walking distance of everything. Friendly staff & newer facility.
Contras: Had to have someone come and turn on the master unit to turn on the air conditioning and open the safe. They had problems with the key cards not working so I had to get it redone after being there for a day. Not a fan of the breakfast. Had a lot better at simular hotels.
Prós: Very nice, new and clean and convenient to the Niagara Falls attractions. The front desk was a great source of information for things to do in the area.
Contras: `The breakfast needs some help. Understaffed and not enough seats.
Prós: Beautiful new hotel near Niagara Falls, clean and well equipped. Very nice manager who tried his best to make up for an obnoxious front desk. Real neat rooms, very helpful room service staff.
Contras: i would fire the entire front desk. They were rude and obnoxious most of the time. They gave us a lousy attitude when we called up to get our 3 rooms together. We had some power issues in the room and the service staff was very kind and considerate. They got the technician to come in and fix it.. The night shift front desk was condescending and rude and cast a very bad impression on my friends who were visiting from abroad. The horrible experience continued on the day of the check out and we were ordered to leave sharp by 11am. I finally got the manager involved who was kind and understanding.. He apologized for the inconvenience caused to us and accommodated our wishes. He admitted that for the staff at front desk, it was a work in progress...! Enough said!!
Prós: The staff was very personable and pleasant. Great size room for 3 Adults. All in all our room was well kept up and kept clean. Great hot breakfasts. Quick check in and out. Very accommodating we needed a cot unexpectedly and it arrived by the time we did when bringing in our suitcases on arrival.
Contras: The hallways and specifically by the elevators were not very clean. Water in the elevators and right out side of the elevators making it slippery, this was from others coming in from the pool area.
Prós: Reservado através de caiaque cinco minutos antes de chegar. Ótimo preço e excelente localização. A uma curta distância do casino. Os funcionários são simpáticos e muito limpo e atraente do lobby até o quarto.
Contras: Não muito boa pressão da água
Prós: Instalações limpas e modernas. Funcionários educados. A apenas 5-10 minutos a pé das cataratas.
Contras: A área do café da manhã era muito pequena para a quantidade de hóspedes.
Contras: Cigarette smoke smell as soon as I enter the hotel lobby.King size room was pretty good!
Prós: Overall a really hotel hotel with lots to do and all the modern conveniences. Loved the room and the atmosphere, we will definitely be back.
Contras: A/C in room didn't work that well, we were a little hot sleeping.
Prós: Rooms were very nice, very close to the falls. Lobby bar had an awesome bartender who knew the area.
Contras: Smoking everywhere, this kept us in our room and out of the hotel. Which was fine but would have liked to enjoy the hotel a little more.
Prós: Great location and facility.
Contras: Valet told us to park our own car even though we were guests. Tried to get call customer service 3 times for assistance and no one answered the phone.
Prós: Loved the fact that we could run down as a family and grab a quick breakfast from Tim Horton's. Very convenient. Location was great and the hotel was very accommodating by placing our rooms on the same floor for all of the families along with us (baseball tournament).
Contras: Not a fan of the smoke, but they do a good job of venting it.
Prós: All of the staff were very friendly and accommodating! The facilities were clean and the hotel had a lot to offer.
Prós: I was pleasantly surprised with my recent stay at the Seneca Niagara Resort. I knew coming this was a Casino environment. I was surprised to find it was with out alot of the casino clichés. The hotel was very clean and comfortable there were numerous on location dining options, as well as 24 hour options for the inevitable late night snack. The staff was friendly, helpful and very knowledgeable of the facilities and the local area. My room was clean, comfortable and very spacious. The decor did not feel dated but instead kept with the theme of the resort it self. A great stay from start to finish.
Contras: I can honestly say there was nothing I didn't like.
Prós: The room and staff were very nice
Contras: The parking situation and the terrible smell of indoor smoking
Contras: Cheiro de cigarro logo que entrei no lobby do hotel. quarto com cama king size era muito bom!
Contras: Bed was uncomfortable, as were the pillows.
Prós: Very lovely room, and an amazing value for the price. Staff was friendly, place was cute.
Contras: Continental breakfast was pretty sub-par, but you have a fridge and microwave in your room, so it doesn't matter very much.
Prós: Great Location and layout. The motel is family owned and they ensure personal touch to the services they provide. The owners are jovial and ready to helo and guide the tenants.
Would definitly stay with them during my next visit
Contras: A cama era desconfortável, como foram os travesseiros.
Prós: Location (close the Niagara Falls, NY; accessible via highway)
Clean with recent remodel (looks good)
Family friendly (ask for non-smoking area)
Flexible check-in time (arrived 2am)
Contras: Walls are thin; could hear people walking in the hallway while trying to sleep
Prós: Location of the hotel is excellent. Only 3-4 miles from Niagara Falls. The room was spacious and had all the amenities expected.
The check in was really smooth and there was 24 hrs free coffee / tea in the lobby
Contras: The AC was broken which we realized bit late and then the hotel staff refused to change our room. They offered us to check out at 1 am in the night and take our refund for the room.
There was a dank smell in the room which comes from stagnant water and that was really uncomfortable. We even opened the windows and then also the smell persisted.
I wouldn't recommend this hotel to anyone because for the amount of money spent ($140) you could get a much better hotel closer to the falls. Or better yet get one across the border in Canada
Prós: Room was very comfortable. Breakfast wasn't extensive, but what was offered was delicious.
Contras: Walls were paper thin, it sounded like people in the hall talking were standing in the middle of your room.
Prós: Clean place, big room, comfortable beds, close to highways and falls, free breakfast.
Contras: Dinning room area needs more chairs and tables.
Prós: Simpáticos, quarto limpo, banheiro limpo, bom estacionamento,
Prós: The price was great for the amenities offered.
Prós: The staff was very friendly
Contras: Too start we got locked out of our room and the guy had to come and change the door lock and moved us to another room which had a very small tub, the lights didn't work, and the tv didn't work. I ended up fixing the lights by myself by fiddling inside the outlet (which I shouldn't have had to do.) The breakfast was more like getting trampled on for the last muffin or little splash of what was left of the milk for the cereal. The heated indoor pool was not very heated nor was it anything like the pictures, very small, more than 3 kids in the pool and it was unbearable. Housekeeping cleaned our room, by that I mean they went through my wife's things and made the bed. It recommended a balcony room on the advertisement....They're are no balconies..not even porches other than over the pool full of screaming kids. I was NOT very impressed with this visit at all, honestly gave me a erie feeling about going back to a best western again.
Contras: -strange smell in the hall
-room to small
-poor breakfast, especially too much plastic
Prós: Close enough to the falls with places for dining and grocery stores (+Wegmans) near by. They have an indoor pool which the family loved.
Contras: Rooms were a little small. ( 2 Double beds)
Prós: Staff upgraded my room for free.
Prós: Quartos limpos e confortáveis.
Bom buffet de pequeno-almoço.
Nice piscina coberta.
Prós: O preço foi ótimo para as comodidades oferecidas.
Prós: I used to work at a hotel so i know how hard it is working the front desk but everyone working was great ... crystal especially made our stay great ... just wish something could be done about idiot people being loud and annoying when people are trying to sleep ! Cleaning staff was also great and friendly !
Contras: Paper thin walls and rude guests but thats just part of life right?
Prós: EXCELLENT HOTEL, CLEAN ROOMS, FRIENDLY STAFF, FREE PARKING AND WIFI, NICE VIEW, THE NEAREST HOTEL TO THE NIAGARA FALLS VIEW, WE WILL GO BACK FOR SURE.
Prós: Their staff was amazing and helpful. I forgot the name of a particular front desk receptionist who was extremely helpful and pleasant. When I arrived there late and she given me patiently details of all nearby Restaurents. Since it was too late to order and I was so tired to go out, she offered me to share her meal. Such thing happened first time in my travel. Though I refused politely but that gesture was amazing. Other receptionists also so kind and helpful to explain the things
Contras: Apart from the staff, rest all are awful. They are very far from niagra falls and there is another holiday inn exactly side of niagra. But when you book you do not know which one you are booking. I did book thinking that I am going to stay closer to niagra. Room was ordinary. Breakfast was not good
Prós: It's very close to the falls and shopping malls. Convenient location
Contras: The breakfast place was small and crowded. Not much choice in the breakfast. I didn't like that the sink was in the room and not inside the bathroom.
Prós: We liked that it had a pool to lounge by
Contras: The staff were not friendly. When we arrived to check in, we got snapped at because we were a little early to check in. We only decided to arrive early because we wondered if it was ok to park there so we can jump on the trolley to see Niagara Falls. It was our first time being there. The apartments were trashy. The pool had cups lying around. Spiders outside the rooms. Lucky we didn't see any in the rooms. And there was not really anything around to walk to, to grab a bite.
Prós: Good value for money but one easily notices the stench of the landfill located nearly right across the street.
Prós: Nearness to the Falls and plenty of places to eat in the area.
Prós: Very nice
Prós: The staff was friendly, the room was clean, the quality was great for the money. I would recommend it to all my friends to use this business.
Contras: The towels were not fully clean, a scent of smoke (cigarets) even though the rooms are none smoking. Towels didn't smell or seems fresh.