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location & service Price especially parking costs
Very very good staff, attentive and very helpful Charged for using a credit card to pay my bill so I will never use or allow my staff to use a De Vere Hotel ever again, bed uncomfortable
The service was excellant, especially when trying to resolve issues. The location was great. The room was far too hot and to cool it down had to use air con unit which was located behind the curtains, absolutely no use when sleeping.The Tv was fauty and had interference. the shower curtain needed replacing as it was not adequate with the power of th shower and splurged water all over the floor, making it slippery and dangerous. There was a function on the saturday evening which we could hear the music to 3 floors up, although the staff offered us another room at 1 in the morning, the bed was tiny; so not suitable at all. Late check out was denied enough though we were too tired to face the long drive home and no discount as an apology for inconvienences. Very disappointing for a hotel of this standard so thus would not recommend.
The only problem was a bathroom sink that didn't drain and a long line for the reservation desk. Other than these issues it was lovely.
facilities, getting a sea view as a free upgrade, staff friendly.
everything was brilliant especially the breakfast there was so much choice.service throughout hotel was great and rooms and hotel very clean.it is a very grand hotel hence the name.plus great location opposite the beachfront with 5 minute walk to the pier.
the helpfulness of all the staff was absoultely brilliant the price of room service and the mini bar was extortionate
It was right next door to Paul Weller concert Small bedroom
Feedback is just ok As i said before, it was a bit tatty
O hotel está bem localizado, em frente ao Pier e proximo ao terminal dos onibus que veem de Londres. O café da manhã é bom. O primeiro quarto que nos destinaram localizava-se no sub-solo, era muito pequeno (não cabiam a cama e as malas) e, pior que tudo, não tinha nehuma abertura, janelas ou algo semelhante, para o exterior. O banheiro muito apertado. No dia seguinte, após protestarmos, nos disponibilizaram um quarto maior, com uma pequena varanda de frente para o Pier porem, o banheiro apresentava entupimento na pia e vazamento na banheira.
a localizacao do hotel
O melhor deste hotel: a localização (20 minutos da estação de comboios) e o pequeno-almoço (com opção por diferentes menus). O staff foi muito prestável ao garantir que, tal como solicitei, teria internet no quarto. A cama era bastante desconfortável (provavelmente colchão antigo) e era esperado ter telefone no quarto, o que não aconteceu.
We loved the style and freshness of the bedrooms and the bathrooms were the best that we have encountered. Our room had huge bay window with a view over the busy street which was great for "people watching". Myhotel is located in town, approx 5 minutes from The Lanes, 10 minutes from the sea and surrounded by bars, pubs and restaurants. The hotel also has a couple of bars that are just perfect for the start and end of the evening. Just a bright new place to stay in Brighton away from the sea front hotels that are rather tired and staid in comparison. The one disappointment was the breakfast. It's not a bad breakfast; it just suffers in comparison with many of the offerings, locally. Also, we witnessed regular confusion with the restaurant staff about whether, or not, breakfast was included in the rate. The solution is to avoid the breakfast and go to "Bills" around the corner or one of the many other breakfast places within in few steps of the front door.
Excellent service, handy location Both bedside lamps did not work, cannot open window (catch broken), very stuffy at night (no fresh air)
Food amazing, staff great, room fantastic. Excellent atmostphere - a long the lines of Hotel Babylon! highly recommended No plug for hairdryer by mirror which was the only thing i could find wrong!
Loved the decor. Great location. Will definitely stay at My in Brighton again. Had to change room as several of the lights did not work in the first one. Staff vey friendly and co-operative re the room change
Funky design, genuinely friendly check in, largish room, super shower, comfortable bed, nicely designed reception area, excellent location. The see through door to the loo and no mirror over the sink even though there were mirrors either side of the sink, it just felt strange.
Design, quietness, easy check in and out, great location Bed very small for two people. Chipped basin, shower had to be held to point in right direction
Refreshingly unusual hotel, helpful staff with a "can do" approach, quirky room/bathroom, delicious buffet breakfast. Inadequate storage space for clothes; they have to be hung over the only mirror and there are virtually no shelves; and drying hair is challenging without a socket with a nearby mirror! Also the semi- transparent loo door might be a problem for some guests. A case of style over function perhaps?
The position in Brighton, we stay quite often as my son lives in Brighton and it is the first time I noticed your hotel. I found the hotel room unwelcoming and the bathroom was so small you couldn't turn arround in it. My daughter and I had trouble trying to get ready at the same time. The colours were a bit "in your face" I know I am older than perhaps most of your guests, but even my son and daughter thought it was not very restful.We also had to move rooms as the television did not work. The rooms were over the bottle bins and they were being filled most of the evening and emptied at about 6am on Monday morning which I realise someone has to stay in those rooms but if everything else had been OK it wouldn't have been a problem. It was a nice hotel but for me a little bit too modern. Also the reception desk was far too small to do anything on.
friendly staff, great cocktail bar, very contemporary rooms although pink is not my colour (better half chose this!!) was excellent and the Location was perfect for christmas shopping and restaurants. The room service food selection was very poor, we really wanted a pizza, sandwich etc but could only get a cheese and bread board.
Lovely modern, funky style rooms, very friendly. Very difficult to find!
The hotel was very clean, with excellent breakfasts. The room was a little small, but well appointed. Staff were very helpful, and advised on places to go, parking, etc.
The care of the staff in ensuring that our stay was comfortable. Nothing.
Clean,location,Friendly,good breakfast. Room smaller than expected,Do not like wet rooms as a bathroom.
the quietest hotel we've ever stayed in.amazing! our "cosy" room was super, but the "wet room was too narrow.a size 16 or larger or anyone with "shoulders"would find early morning ablutions taxing!!t
I liked everything about the hotel. Staff, the bar, the rooms, etc. I had a family style room, it had two small twin beds that kept separating.
Great location close to the train station. Clean and functional with good service.
Very handy for railway station city centre only one small thing ,I felt the sausages at breakfast were not fully cooked
friendlyness of staff.location.cleanliness n/a
all of the above (2) the smell
Hotel staff is good!!! the family room is too small.
Hotel staff were excellent, very helpful, nothing was too much trouble. Excellent value for money.
Convenience for the railway station. Friendly staff.
modern and clean noisy at night with lots of hen/stage parties
Very pleasant and helpful staff. The reception area and dining area were very cold. I also felt that the music in those areas was a bit loud and dominating.The double bed was smaller than anticipated.
the comfortable clean modern and quiet rooms No
Everything was clean and brand new as it was opening night. Very friendly welcoming irish chap working on reception made good impression upon arrival. The staff did not seem to have had much training prior to opening particularly in the bar so did not know how to prepare drinks ie. I was served a cold hot chocolate! A member of staff was rebuked by a manageress (I think) in a very unpleasant tone in front of customers, I personally do not like staff being treated that way, take it to the office please!
Helpful and obliging staff. Well presented room, Lovely public areas with comfortable seating. A delightfully converted old building. Excellent location. Very buzzy atmosphere; but quiet corners to relax and chat Parking is a problem. Concessioinary rate in NCP car park which is located 1/2 mile away. (always a problem in Brighton)
Nice boutique hotel in the centre of Brighton, near the Lanes and seafront. Please see above
Good size rooms. Professional staff. Comfortable. The food was average. Fish and risotto overcooked - poor presentation.
Lovely bar ambience. great bathroom but very basic room, even for 'superior'. Akin to a Travel Lodge! Inefficient reception, poorly configured for the hoards waiting!
Excellent room service and attention to detail in the room. Very good bathroom facilities. Excellent position on the front and near to restaurants. Quiet and comfortable with a good ambiance. Check out was very slow and staff were more keen to do paperwork and made me wait!
the comfort and the quality of the rooms and the friendliness of the staff.
Hotel staffs were very friendly. Decor of the chambre was superb. Nothing I can think of .
The atmosphere is very welcoming. The staff friendly and helpful. Our bed was really comfy. Our room was not ready by the stated time but we were happy to sit in the bar and we were offered a free drink. Loved it!
The hotel was just perfect. Beautiful bedroom, caters for pets and top staff. Not a complaint but if you don't need a dog bed or bowl let them know or you will be charged £10. The staff removed it from our bill so there is no issue.
The room was clean and comfortable. The commission for using this website is outrageous. I discovered I was paying the same price as a luxury double and only got a tiny, cramped city double. The room was absolutely tiny and the only room service available was sandwiches and toasties. The other rooms looked really very nice in the photos so I wouldn't want to disuade people from staying. Just don't book it through this website and don't get a compact double room.
Glorious hotel, great location, freindly staff and great breakfast As a couple we were in the family room which was a shame as a boutique hotel, the decor in the family room, especially the bathroom were just not "boutique" enough £180 per night was too much to charge for this room even on a bank holiday!
The staff could not have been friendlier or more helpful.The room was lovely.Excellent breakfast.Would definitely return.
Fantastic themed bedroom
Please write at least 15 words it was different, comfortable and had everything we needed!
Good decor of the rooms and the very freindly and helpful attitude of the staff made this a very enjoyable hotel to stay in. The shower cubicle had evidence of a small amount of mould in the tile grouting.
Friendly helpful staff, excellent restaurant recommendations and provided maps and local info
Great staff. Quick and easy check in/out. Nice rooms, but starting to look a bit worn. Noise from other guests - thin doors.
very clean hotel to a high standard, staff friendly and helpful
to hot no aircon very poor for the money the corridors like a oven. also we waited over two hours for our room
The hotel decor The room was quite small and sparse for the cost. Could also have done with a bit of a clean/ freshening up
great location,modern,clean. relaxing bar and restaraunt areas.helpful staff,free car parking.
Location was great. Very smart, spacious hotel. The only negative point was that the bed sheets had slight marks on them.
Whilst there the leg fell off the bed
location,shops restaurants,the hotel was very clean and modern,staff very good,breakfast was lovely the room was abit small .with no proper wardrobe space
Very large room and bed with a good view of sea. Balcony a bit small and no seating. Room sparsely furnished. Parking too far from hotel and staff did not give proper directions when asked to find the car parking. Drop off not available when we arrived. Did not know it was being refurbished when booking.
Location, sea view and room size Work being carried out in the lobby, without adequate Health and Safety notices. (Step ladder and materials)
Good location, excellent helpful staff and good breakfast I was asked to pay for the room in full on arrival which has never happened before when booking through booking.com.
we went to look at some of the local attractions and went shopping. We thought it a lovely idea to have a sea view with balcony, but it was very difficult getting any sleep due to the restaurants and club below us.