Hotel staff were excellent, very helpful, nothing was too much trouble. Excellent value for money.
Hotel staff is good!!! the family room is too small.
Very handy for railway station city centre only one small thing ,I felt the sausages at breakfast were not fully cooked
Very pleasant and helpful staff. The reception area and dining area were very cold. I also felt that the music in those areas was a bit loud and dominating.The double bed was smaller than anticipated.
Convenience for the railway station. Friendly staff.
Everything was clean and brand new as it was opening night. Very friendly welcoming irish chap working on reception made good impression upon arrival. The staff did not seem to have had much training prior to opening particularly in the bar so did not know how to prepare drinks ie. I was served a cold hot chocolate! A member of staff was rebuked by a manageress (I think) in a very unpleasant tone in front of customers, I personally do not like staff being treated that way, take it to the office please!
friendlyness of staff.location.cleanliness n/a
all of the above (2) the smell
the comfortable clean modern and quiet rooms No
modern and clean noisy at night with lots of hen/stage parties
O melhor deste hotel: a localização (20 minutos da estação de comboios) e o pequeno-almoço (com opção por diferentes menus). O staff foi muito prestável ao garantir que, tal como solicitei, teria internet no quarto. A cama era bastante desconfortável (provavelmente colchão antigo) e era esperado ter telefone no quarto, o que não aconteceu.
a localizacao do hotel
O hotel está bem localizado, em frente ao Pier e proximo ao terminal dos onibus que veem de Londres. O café da manhã é bom. O primeiro quarto que nos destinaram localizava-se no sub-solo, era muito pequeno (não cabiam a cama e as malas) e, pior que tudo, não tinha nehuma abertura, janelas ou algo semelhante, para o exterior. O banheiro muito apertado. No dia seguinte, após protestarmos, nos disponibilizaram um quarto maior, com uma pequena varanda de frente para o Pier porem, o banheiro apresentava entupimento na pia e vazamento na banheira.
The position in Brighton, we stay quite often as my son lives in Brighton and it is the first time I noticed your hotel. I found the hotel room unwelcoming and the bathroom was so small you couldn't turn arround in it. My daughter and I had trouble trying to get ready at the same time. The colours were a bit "in your face" I know I am older than perhaps most of your guests, but even my son and daughter thought it was not very restful.We also had to move rooms as the television did not work. The rooms were over the bottle bins and they were being filled most of the evening and emptied at about 6am on Monday morning which I realise someone has to stay in those rooms but if everything else had been OK it wouldn't have been a problem. It was a nice hotel but for me a little bit too modern. Also the reception desk was far too small to do anything on.
Lovely modern, funky style rooms, very friendly. Very difficult to find!
friendly staff, great cocktail bar, very contemporary rooms although pink is not my colour (better half chose this!!) was excellent and the Location was perfect for christmas shopping and restaurants. The room service food selection was very poor, we really wanted a pizza, sandwich etc but could only get a cheese and bread board.
Excellent service, handy location Both bedside lamps did not work, cannot open window (catch broken), very stuffy at night (no fresh air)
Funky design, genuinely friendly check in, largish room, super shower, comfortable bed, nicely designed reception area, excellent location. The see through door to the loo and no mirror over the sink even though there were mirrors either side of the sink, it just felt strange.
Food amazing, staff great, room fantastic. Excellent atmostphere - a long the lines of Hotel Babylon! highly recommended No plug for hairdryer by mirror which was the only thing i could find wrong!
Loved the decor. Great location. Will definitely stay at My in Brighton again. Had to change room as several of the lights did not work in the first one. Staff vey friendly and co-operative re the room change
We loved the style and freshness of the bedrooms and the bathrooms were the best that we have encountered. Our room had huge bay window with a view over the busy street which was great for "people watching". Myhotel is located in town, approx 5 minutes from The Lanes, 10 minutes from the sea and surrounded by bars, pubs and restaurants. The hotel also has a couple of bars that are just perfect for the start and end of the evening. Just a bright new place to stay in Brighton away from the sea front hotels that are rather tired and staid in comparison. The one disappointment was the breakfast. It's not a bad breakfast; it just suffers in comparison with many of the offerings, locally. Also, we witnessed regular confusion with the restaurant staff about whether, or not, breakfast was included in the rate. The solution is to avoid the breakfast and go to "Bills" around the corner or one of the many other breakfast places within in few steps of the front door.
Refreshingly unusual hotel, helpful staff with a "can do" approach, quirky room/bathroom, delicious buffet breakfast. Inadequate storage space for clothes; they have to be hung over the only mirror and there are virtually no shelves; and drying hair is challenging without a socket with a nearby mirror! Also the semi- transparent loo door might be a problem for some guests. A case of style over function perhaps?
Design, quietness, easy check in and out, great location Bed very small for two people. Chipped basin, shower had to be held to point in right direction
O local e os quartos que nos deram, embora o banheiro de um deles tivesse problemas de manutenção. O quarto está necessitando de manutenção antes que fique de uma forma visual e funcional inaceitável. No momento, fora o banheiro, ainda é confortável e agradável
semi - vista fechar os quartos sem condiçois de ser habituados
A tranquilidade e lcalização acessivel quer ao comercio como a zona de lazer. As condiçoes das casas de banho do quarto do hotel, pequena , mal estruturada e sem nivel.
Limpeza da cama Restaurar o hotel
Extremely friendly and helpful staff, lovely room, spotlessly clean, great breakfast (they even had veggie sausages - as a vegetarian for 27 years I've found most '5-star' hotels do not). So now, whenever I have to go to Brighton, this is where I will stay!
Fantastic stay - really enjoyed the hotel.
On our arrival, one of the owners jumped in the car to take us to an available parking space which was a great help. We were shown to our room which was bright and clean with a contemporary style. As we were out quite early both mornings and therefore missed breakfast we were given freshly made bacon sandwiches to take with us which was a nice addition. We felt the price was a bit expensive and the shower could have been a power shower.....especially after a day of kite surfing!!
Cleanliness and friendly staff
Genuine warm welcome...everywhere was sparkling with cleanliness...and loved by the owners. Lovely breakfast options and terrific service. Secure entry system.Extremely comfortable...
Good location, pretty view of the seafront if you have a sea view The room was very small, not at all value for money. Seems they would try and charge you for anything.
None Cold shower when asked to sort was told it was 'warm enough' service was disgusting, asked to speak to manager but was not available
The sea views were excellent! Low standards!
The location was the best thing about this hotel. It is in need of a complete overhaul. The whole place is cramped, our room was crammed with fake tudor furnishing which were cheap and falling apart. If you get make-up on the towels, they want to charge you between £10-£20 per towel, the whole bale would not cost that much new. Sea view was spoilt as the condensation build up in the morning between the window and double glazing ruins the view.
fair value for the price
The bed was very comfortable. Room tiny. The bed took almost all the room. Room not made up on seciond day. Secondary double glazing so deteriorated by age it looked like a seaa mist had set in! Light in the bathroom not working. Everything worn and dated.
I liked everything about the hotel. Staff, the bar, the rooms, etc. I had a family style room, it had two small twin beds that kept separating.
Great location close to the train station. Clean and functional with good service.
Very very good staff, attentive and very helpful Charged for using a credit card to pay my bill so I will never use or allow my staff to use a De Vere Hotel ever again, bed uncomfortable
everything was brilliant especially the breakfast there was so much choice.service throughout hotel was great and rooms and hotel very clean.it is a very grand hotel hence the name.plus great location opposite the beachfront with 5 minute walk to the pier.
The only problem was a bathroom sink that didn't drain and a long line for the reservation desk. Other than these issues it was lovely.
location & service Price especially parking costs
It was right next door to Paul Weller concert Small bedroom
Feedback is just ok As i said before, it was a bit tatty
the helpfulness of all the staff was absoultely brilliant the price of room service and the mini bar was extortionate
facilities, getting a sea view as a free upgrade, staff friendly.
The service was excellant, especially when trying to resolve issues. The location was great. The room was far too hot and to cool it down had to use air con unit which was located behind the curtains, absolutely no use when sleeping.The Tv was fauty and had interference. the shower curtain needed replacing as it was not adequate with the power of th shower and splurged water all over the floor, making it slippery and dangerous. There was a function on the saturday evening which we could hear the music to 3 floors up, although the staff offered us another room at 1 in the morning, the bed was tiny; so not suitable at all. Late check out was denied enough though we were too tired to face the long drive home and no discount as an apology for inconvienences. Very disappointing for a hotel of this standard so thus would not recommend.
Very friendly welcome, lovely well presented and clean hotel. Excellent location, near the pier and pavillion, walking distance to shopping areas. None
Warm welcome glass of wine tea making facilities parking major problem
Excellent Manager. Delicious breakfast. None.
The staff were very friendly and helpful. My partner is very particular about cleanliness in hotels but even she was impressed. 10 out of 10. No outdoor smoking area except standing on the street outside the front of the hotel
Central and not to noisy. Good breakfast. Owner at your service. Cleanness of the room and bathroom not good. Hairs, papers, etc
david the manager was so accomodating. and welcoming.
Neat, clean and quiet. Well-supplied with extras like free drinks and bath robes. Really far from conference venues
The Manager could not do enough for us, relaxing and a great first weekend away togther, yummy food and snacks and we were in a great location the fact we couldnt stay longer
Gorgeous room. Lovely staff. Close to the city centre and beach front. I absolutely recommend Kempfield House!
NIce Decor, friendly staff and good breakfast, ideal short break
A vista para o mar e um preço relativamente barato, uma vez que normalmente os quartos de hotel com vista para o mar normalmente são caros.
attendimento pois, foram muito atenciosos comigo ser mais claro no que diz respeito a refeicoes cafe da manha..
The location was excellent, and the checkin was smooth and professional. No parking
Staff very friendly and helpful. Room very good. Excellent hotel for a young couple
The staff were exceedingly friendly and helpful. Hotel in great location and the room was very clean and comfy. None
Great spot, excellent and comfortable accomodationand friendly helpful staff.
the room was magnificient, lovely bed,great view and easy to get into town. parking was a little troublesome.
Nice decor and lovely breakfast Things were broken; no guest information in first room (had to be moved to second room after two mornings of no hot water in shower). The online booking timed out the first time and I had to do it again. The worst thing was the lack of hot water and that really overshadowed everything else. We were given a discount, but one morning of cold showers should be enough.
The big mirror on the wall by my bed, well the missus liked it............
Fridge was loud at night. Windows need to block out more sound. Need a proper door between the room and the toilet (not great for a new couple). Remote control got the tv so you can actually use the dvd.
Very contemporary and modern. Great breakfast. A fabulous base from which to experience Brighton
nice stylish rooms
Clean,location,Friendly,good breakfast. Room smaller than expected,Do not like wet rooms as a bathroom.
The hotel was very clean, with excellent breakfasts. The room was a little small, but well appointed. Staff were very helpful, and advised on places to go, parking, etc.
The care of the staff in ensuring that our stay was comfortable. Nothing.
the quietest hotel we've ever stayed in.amazing! our "cosy" room was super, but the "wet room was too narrow.a size 16 or larger or anyone with "shoulders"would find early morning ablutions taxing!!t
I enjoyed the experience, the staff were very friendly and helpful. the location was excellent for relaxing. The view !! otherwise everything was really good.
Staff were nothing more then very welcoming, they went out of their way to make us happy, and are friendly. The room was so comfy I didn't want to leave. Food was a little expensive for what it was.
hotel was very clean with large rooms. food and bar were booth very nice.
Good size room. Fast, efficient elevators.Excellent location. Nice views. Easy check in/out. Didn't get newspaper which was included in room rate. Could have had more refreshments, such as a bottle of water. Lack of toiletries - shower cap, eg.
Excellent sea front location. Good buffet breakfast. Friendly and helpful staff especially on reception.
Location, walking distance to a lot, right on the water. Cheap in comparison to other options in the immediate area. Really run down. Not somewhere to take someone or have a relaxing vacation. More a go to sleep place, which its fine for.
very expensive for what is was. felt like staying in a budget hotel as towels and pillows were stingy, no toiletries, outdated furniture and lodgings. only good thing was the location and reception staff.
An adequate hotel, he £20 a night to park a car was a surprise. The rooms are satisfactory although the shower height was a joke. I felt i paid top dollar for adequate service. a shower at chest height... really??
in room 515, the water supply to the bath has a very low thoughput due to chalk what leads to very very long time to fill the bath. The silicon gaskets are not very clean
The warm welcome by Reception and the comfort in the room. We were near a lift that woke my husband in the night, but we booked late and so didn't have a choice.
Spacious room & good storage facilities Food overall was very average & in one case dinner so bad that no charge was cancelled
Excellent room service and attention to detail in the room. Very good bathroom facilities. Excellent position on the front and near to restaurants. Quiet and comfortable with a good ambiance. Check out was very slow and staff were more keen to do paperwork and made me wait!
Lovely bar ambience. great bathroom but very basic room, even for 'superior'. Akin to a Travel Lodge! Inefficient reception, poorly configured for the hoards waiting!
Hotel staffs were very friendly. Decor of the chambre was superb. Nothing I can think of .
The hotel was just perfect. Beautiful bedroom, caters for pets and top staff. Not a complaint but if you don't need a dog bed or bowl let them know or you will be charged £10. The staff removed it from our bill so there is no issue.
Good size rooms. Professional staff. Comfortable. The food was average. Fish and risotto overcooked - poor presentation.
Helpful and obliging staff. Well presented room, Lovely public areas with comfortable seating. A delightfully converted old building. Excellent location. Very buzzy atmosphere; but quiet corners to relax and chat Parking is a problem. Concessioinary rate in NCP car park which is located 1/2 mile away. (always a problem in Brighton)
Nice boutique hotel in the centre of Brighton, near t