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Consistant Bathroom door needs planning in order to close easily
Had a pool and hot tub, friendly staff, price, worked with our late check in, quiet. It looked as those someone slept on the sheets before us, and the hot tub was a darker yellow color probly because of improper chemical treatment is my guess still made me uncomfortable tho. Pillows were awful, the bed was comfortable tho. No fridge for our left over food.
Coni the manager was an excellent host for the conference that we attended; despite power outages, etc free ice machine close to my room. I would like to return to the Radisson Billings and stay in the Executive Suite; as intended, comped. the teenagers/young adults who managed the front desk lack professional training and the one who booked my room placed me in the wrong room. due to the technical issues with the electricity: I was never able to get the room that I paid for on hotels.com I spent $124 a night for the Executive Suite Atrium - double queen for THREE nights and NEVER was able to sleep in the room I paid for. After an eight hour day in a conference, I wanted to relax; but, instead I was on talking with hotels.com who would "call the Radisson" to try and resolve my issue. I spent three days in the far most room possible from the atrium. the door would jam every time one of us would use our keys. the room was dirty. there were suspicious looking teenagers and wanderers in the halls at all times of day. the room wasnt even worth $100 a night. The fixtures, carpeting and walls in the hallways were dirty, waving, or stained. there are light bulbs out. dead trees at every area in the parking lot. There are a lot of shananigans going on, in the back of the hotel with the some of the workers and/or people affiliated with workers (who shouldnt even be there). My back and neck still hurt from 4 people being crammed in the smallest/worst room in the place.
I thought it was a non smoking room. It smelled like it was a smoking room. The ac was loud.
The main lobby was beautiful. I got a room with a king size bed. It came with 1 pillow for the whole bed. The toilet paper in the bathroom was pretty much empty. Their wasn't enough to use once. Also getting into the room was a pain due to the bathroom door was open to the point of opening the main door it was hitting the bathroom door immediately. The bed was super uncomfortable. Not worth $100.00 a night. Plus the fire alarm went off when it didn't need to.
Included breakfast at Stella's is awesome.
No breakfast. Long wait on hold to reserve room. Finally hung up and used kayak. Then received no hotel points.
Beds were clean and comfortable. Shower and Bathroom were amazing. Price was decent. Had a billing error but it was promptly fixed. Location and Parking is strange. Restaurants are limited until you drive a mile down the road. Everything seems to close early.
They have great shampoo, conditioner, and lotion! I was expecting a lot nicer place. The parking situation is terrible.
Location Rudeness of Front Desk Staff Debris and stains on room carpet Uncomfortable beds
Like? It was way over priced, as a small modest budget hotel room....down town next to the "rough part of town"....with our ground floor window right on the busy street level, immediately on the sidewalk.... Noisy. Room 107. Oh well. Live and learn. Above....
Great location near many restaurants. Door to room was stuck.
A larger room than usual (#250); a nice surprise. Parking is always competitive and feels somewhat unsafe late at night due to odd under-building spaces and dark corners. Downtown Billings not the safest place for this kind of lot. Finding your room and nearest stairs is also problematical due to add-on feeling to the buildings.
the bed is very comfortable
Nice rooms. Pool area was nice. Stellas restaurant is definitely a plus. We were charged twice!! And weren't given a aaa discount or military discount.
the room was very clean and the grounds were well maintained. pretty flowers on the grounds and on the railings in window boxes. great breakfast was included at a nearby restaurant the restaurant for which we received breakfast credit was very busy during the morning hours. on the second morning, which was a sunday, it wasn't worth the long wait for breakfast, so we opted to go elsewhere and pay for our meal. the property is very dog friendly. there is a small area with artificial turf for the dogs to void; this was pretty gross.
very clean and located in center of town easy location parking is a little tight
No geral, um bom lugar para ficar. Minha esposa teve problemas com o conforto da cama, eu não. Café da manhã completo com muito carboidrato e pouca proteína.
O bar de pequeno-almoço precisa de uma remodelada. Precisa de mais opções e ser reabastecido. Eles estavam sem itens às 9 h e não estavam reabastecendo.
The restaurant had great food and an excellent view. I got a wonderful night's rest before my big job interview- it was great!
Very comfortable and affordable. Loved being right down town. Parking is horrible, especially if you drive a pickup
The cleanliness and comfort of the room. ... I tried to get a better price due to wedding. The clerk was not helpful at all....
The bed was comfy and we couldn't hear a lot of noise from the neighbors. This hotel is very conveniently located and is one of only a handful that are less than 10 minutes from the airport. The staff went out of their way to make sure a few breakfast items were available for us because we had a 545 am flight to catch the next morning so we were leaving by 4 am. The room was a nice size and had plenty of space for our pack and play to be set up for the baby. The people in the room directly above us sounded like they had elephants for children with all the stomping that was going on basically throughout the night. I don't fault the hotel for people who can't walk without stomping, but there might have been a way to insulate a bit better between the floors to minimize the amount of noise coming through. There was also a bad smell in one spot in the hallway. I'm very sensitive to smells though, so this might have been just me noticing it.
Not a 3 star hotel in my opinion
Comfortable bed. Was pretty quiet, but noise resonated through the walks pretty easy. Could hear someone coughing a few rooms away in the middle of the night
New renovations, great staff
Bed was very comfortable. It would be nice if they had airport service.
The rooms had all the amenities that you would expect from a hotel and it was very clean. Breakfast was also great.
Perfect location for being nearby the hospital and the airport. Enjoyed the refrigerator and microwave. Cleaning and breakfast staff was friendly but not professional looking.
The experience was good enough that I've already booked another stay later in the year.
location is great, room sufficiently comfortable and clean television and channels subpar, limited shower amenities, older facility (though well maintained, not fully upgraded)... bedsheets seem like they could've been in better condition
The room was fine at all the motels. T there was not a thing about the motels we did not like.
Cleanliness, well maintained. A little hard to find
This guest did not leave comments about this hotel.
The lady at the front desk was very nice when we had to cut our stay short. She allowed us to check out 23 hours early and did not charge for the second night that we had booked. The water slide was not operational. Priceline refused to consider our circumstances and would not consider a refund when we had to cut our stay short.
Very nice atmosphere. Really good breakfast. Slide in the pool for the kids The only thing I did not like was the beds - too hard!! MY back was killing me the next morning. I will not stay again unless I have to - there is a hotel in Billings just as nice and the beds are awesome.
All the staff were very welcoming and the room was very clean. Breakfast was delicious and hot! Any questions the staff knew the answer! Overall great stay for an awesome price!
Staff was very friendly and helpful. Our keys did not work when we went to our room so the manager walked up with us to make sure we were able to get in after they reset the keys. Very clean and modern and the beds were very comfortable! The breakfast the next morning was very nice with a good selection including a waffle maker, which was a HUGE hit with my 2 year old! We will definitely be staying there again next time we pass through.
Staff very friendly and helpful. We stay at Fairfield Inns often because we know what to expect. The Billings Fairfield is not a typical Fairfield, the room was very small and did not have a refrigerator. Very minor complaints but at $120/night it is also higher than any most Fairfield inns.
Clean, nicely decorated, and they have a good range of channels. The staff were friendly and helpful. Very poor insulation between floors, so I could hear every step in the room above mine. Fortunately they didn't stay up late. I would stay here again, but would request a top floor room or one with no one above me.
The beds were pretty comfy, I must say. Most hotel's aren't so that's a plus. They have a pool and exercise room which was nice and if I had more time I'd have taken advantage of that. Breakfast was nice and the hotel was clean. Check in and check out was quick and easy. I swear Fairfield hotels give anyone who books online the worst room in the place. Right next to the noisy elevator. Regardless of the amenities I probably won't stay at a Fairfield again for that reason. I had to drug myself to get some sleep. This is the second Fairfield property where this has happened. The hallways were dingy but the rest of the property was nice. The guy at the desk was nosey and talked so fast I had to guess at what he was saying because even after I asked him to repeat himself I still didn't catch what he said. Next time I'll skip the Fairfield.
Room was very clean. Staff was great and friendly. We will stay there again .
I don't understand how you can have a kitchenette and not provide silverware ,plates or glasses
Wonderfully NEW building. Plenty of room to get around. Good location. Kitchen utensils not provided but they are available for purchase. Staff charged for one of the rooms even tho we paid thru a third party. Cheaper to book direct thru My Place.
Limpeza. Funcionários simpáticos. Necessidade de pagar para o café-da-manhã.
Eu reservei um quarto para deficientes físicos e foi ótimo. Muito espaço e conforto. O que eu precisava era uma cadeira de chuveiro e o quarto tinha um banco construído no chuveiro. Havia também muitas barras para entrar e sair com segurança da banheira e ao lado do vaso sanitário.