Hotéis em East Riverside, Austin

How quickly I was changed rooms after we let them know we did not want a smoking room because the smell was too strong. Even though we were moved quickly, the water was extremely hot could not shower, brush teeth, wash hands etc. Had to shower in the tub with a cup in order to keep water from burning.

Staff was nice Room was old. shower felt dirty. Towels were gross. Nothing good to eat in the area.

Our room wasn't huge or decked out with super new furnishings, but it was clean. Location was fairly close to places we wanted to go--most drives were only 10 minutes or so. Staff was polite. Our toilet was running when we came in, and the carpet by the AC unit was damp. The AC unit blew directly at the bed--both my partner and I were constantly too hot or too cold at night from having it blow on us. Our room faced the back parking lot and we got a lot of noise from outside and the lot next door. Also, the room keys are electronic and get discharged really easily when they get too close to your wallet or cell phone. Every day we had to replace at least one of them, even though we tried to keep these items far from each other. When you go to staff to have the card replaced, they don't even check ID, they'll just give you a card for the room you say. This didn't make us feel that we or our belongings were terribly safe.

Nothing The place was dirty and filthy. The worst Quinta I have ever been in.

The location. That's it. Very poor security. The first evening there, someone sat on the hood of my rental car resulting in a huge dent in the hood. It was loud, almost no security at all, the parking was terrible and it's apparent they have break ins in the parking lot. Maid service was practically non-existent, I declined my second day there as the room was very clean, the maid never came back for the next 3 days. The rooms were beat, stained, and in need of renovation. For $118 a night (I realize that's cheap by Austin standards) however, they could have at least made a modicum of effort in cleaning the grounds and rooms, which they didn't. All in all, I wouldn't stay there again.