Prós: The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.
Prós: Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful.
Contras: Coffee could be better but that's all!
Prós: Equipe, decoração e comida excelentes! O café da manhã gratuito era excelente e o café era decente. Gostamos da banheira de imersão. Os sabonetes eram produzidos localmente, sem crueldade e tinham um cheiro maravilhoso.
Prós: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive.
The facility is beautiful.
Contras: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting.
There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.
Prós: Great staff, wonderful room!!! :0)
Prós: Excelente equipe, quarto maravilhoso !!! : 0)
O Sofitel Auckland Viaduct Harbour situa-se no coração de Auckland, uma experiência marítima única entre o vibrante Viaduct Harbour e o Wynyard Quarter. Inspirado pela paisagem da Nova Zelândia, com vistas panorâmicas do Waitemata Harbour, este hotel elegantemente concebido é um verdadeiro destino de referência. Todos os quartos e suites de luxo têm varandas privadas, janelas amplas e casas de banho espaçosas com chuveiros separados e banheiras de imersão.
Prós: The staff were incredibly friendly, professional and accommodating, the room was comfortable and well appointed and the facilities were fabulous, particularly the outdoor pool. We loved our stay here.
Prós: An older hotel but for Auckland better then some.
Contras: Needs a room refresh.
Prós: The staff was amazing. Specifically Lin at the front desk. She helped us immensely!
Prós: staff were friendly and willing to accommodate. Chocolates on the pillow and bottles of water were greatly appreciated!! Most comfortable bed i have ever slept in. BOOK this hotel!
Contras: Only draw back should of booked for longer!!! Will definitely be returning!
Prós: The concierge, the health club and pool, the palm court and breakfast.
Prós: The staff was friendly and helpful. The location was fairly convenient to food and the cbd. The shuttle to the Harbor area was nice.
Contras: It was NOT clean! The toilet hadn't been cleaned and there was a constant, foul odor in the room. Rooms need updating!
Prós: The Auckland Langham was far more than I had expected. Wish we could have stayed more.
Contras: Our room had a cooling problem. Management brought us a fan, but it was only moving around warm air. A set of simple instructions on how the rooms lighting and shower controls would have been nice.
Prós: Friendly staff and nice lobby. Homely rooms.
Contras: We booked a double room but got a room with 2 singles pushed together.
Street nose from our room on a Friday night was extremely loud. We were woken at least 4 times with yelling or loud cars from downstairs. This meant we had a terrible sleep and ruined our night.
Prós: Um hotel antigo mas para Auckland melhor que alguns
Contras: Precisa de um quarto de atualização.
Prós: A equipe foi incrível. Especificamente Lin na recepção. Ela nos ajudou imensamente!
Prós: O serviço de concierge, o health club e piscina, o Palm Court e pequeno-almoço.
Prós: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship.
The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service.
It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.
Prós: Room layout and view.. A variety of food choices. Efficient Internet.
Contras: Parking. I'm neutral on food options.
Contras: Expensive at breakfast they charge you for every cup of coffee. Each time it was used the toilet in our room had to be flushed at least twice.
Prós: Went to check in but we had to wait an hour cause their computers were down. They gave us a free drink at the bar so that was nice. Felt the room was dusty especially in the washroom. Staff was friendly.
Contras: Gym needs updating and pool was only 4.5 deep.
Prós: Great location, and the rooms were clean and comfortable. Easy walk to Queen street shops, restaurants, Sky tower, and Auckland harbor. Just used it as a base camp to visit things around the city. Easy bus from the airport (35 min), bus stop 2 blocks from hotel. No need to rent a car.
Contras: Had to leave
Prós: The hotel let me check in at 8 am, after having flown all night from San Francisco. This was fantastic and made my day!
Prós: The staff was excellent, as was location in Aukland
Contras: The hotel is in need of an overhaul. Mostly minor details, and it appears that they are in process.
Prós: Concierge was very helpful. The photographer for the hotel's pictures was a magician because he certainly did an expert job at brushing up and photo shopping the website pictures.
Contras: The hotel was VERY WORN and looks seedy. The carpets were dirty, furnishings well used, and walls scarred and in desperate need of painting. The mediocre breakfast buffet cost $31 per person and didn't include omlettes. I should have done my homework on this one.
Prós: The room are very nice and comfortable but the air condition did not work well which is the major deduction on the score
Contras: The air condition not on
Prós: Evening drinks, canapes in Club Lounge. Fast, included wifi.
Contras: No power outlets near beds or center night table.
Prós: Layout da sala e vista .. Uma variedade de opções de alimentos. Internet eficiente.
Contras: Estacionamento. Estou neutro sobre opções de comida.
Prós: A equipe foi excelente, assim como a localização em Auckland
Contras: O hotel precisa de uma reforma. Apenas pequenos detalhes, mas parece que eles estão no processo.
Prós: Bebidas e canapés à noite no Club Lounge. Wi-Fi rápido incluído.
Contras: Não há tomadas perto da cama ou da mesa de centro.
Prós: All of the staff were exceptional! It was a nice hotel in a great location, with good food, great help, and a well equipped gym very reasonably priced!
Contras: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.
Prós: Walking distance from cruise dock, concierge staff excellent, allowed early check in, assisted with all questions/concers
Contras: Close to busy street, heard a little street noise late night/early morning.
Concierge Staff was Excellent - always finding great ideas for things for us to do.
Contras: Breakfast and meals on the property were OK - but I expected something better.
Prós: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.
Contras: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.
Prós: Location! I just walked 50 feet from the international terminal and I was there. Nice too that the public bus stop is right there too.
Contras: Pricey! I believe that the pricd was more than any others near ghd airport. I was traveling solo and getting in late do opted for this Novotel.
Prós: We love this place as it is right at the airport and there aren't any other hotels that are right there.
There is drop off parking at the hotel but you will have to arrange long term parking through them or directly with the Auckland airport.
Contras: My only real gripe is that we didn't manage to get any deals that they offer as they seemed to finish early. We found a cheaper rate and the website of the hotel mentioned that they will offer a cheaper rate.
We phoned the hotel but they wouldn't do this. We ended up booking it through the ZenHotels website. We did have an issue with the payment of the room but using the ZenHotels Android app we made a call to them and it was sorted.
Prós: Decor, gym, breakfast, Proximity
Prós: Staff was very professional, friendly and helpful in answering our questions regarding nearby shopping, dining and airport information.
Rooms were modern in design, but still very comfortable.
Gorgeous view of the sunset over the harbor was unexpected for a hotel directly across the airport.
We never once heard sounds of air traffic despite being directly adjacent to the airport.
Contras: The television channels were limited.
Aterre no conforto de 4 estrelas do Novotel Auckland Airport, no exterior do terminal internacional. As janelas amplas insonorizadas dão luz natural, paz e sossego ao seu quarto. O peq.-almoço, almoço e jantar são servidos de acordo com os seus voos e a "parede viva" do bar proporciona um excelente local para descontrair enquanto espera pela partida no Novotel. Venha ao Novotel Auckland Airport e opte entre salas de reuniões ou conferências e espaços de eventos com capacidade para até 315 participantes.
Prós: We really enjoyed our stay. The staff are very friendly and accommodating, the location and facilities were great and the restaurant had a very good buffet and menu breakfast. We would definitely stay here again.
Prós: Late check out just for asking.
Very helpful concierge service.
Employee walking inside saw our taxi and grabbed our bag taking it to the front desk.
Excellent pool and exercise facilities on roof top.
Hector's restaurant in huge atrium very pleasant.
Two queen beds separated by sliding privacy divider.
Large bathroom with separate shower and tub, double sinks.
Contras: It was great.
Prós: Had plumbing issue initially which was handled very well. My wife and I were upgraded to a suite with a beautiful harbor view. The staff was exceptionally professional and courteous through it all.
Prós: Great facilities. Very handy to the airport with free shuttle
Prós: Clean ; comfortable bed; some staff friendly as well as efficient.
Contras: Shower over bath so dangerous and old fashioned; noisy aircon fan; restaurant waiter didn't know thr size of drinks or what a pint was and didn't ask how the meal was or anything; food in restaurant for dinner was way overpriced and the pork belly was grossly fatty and inedible.
Prós: This place is just a gem. It was spotless. ALL the staff were very friendly and helpful. Modern/updated. Great room. Free Bikes (didn't get to use). Free Airport Shuttle. Cozy little bar w/ Free Wifi. Great prices. It was the perfect place to end our stay in NZ.
Contras: I loved this place. It worked out perfectly for us, but it is not too close to the city so if you have luggage and if you want to spend the day in Auckland, you will have to figure out where to keep that luggage for the day (and then get back to it). Cab fare via Discount Cab was a flat $35 (a good deal esp. if you get stuck in traffic) and once we were there it was SO easy to relax.
Prós: Friendly staff
Confort in rooms, specially the bed and pillows
Complimentary wifi in public areas
Contras: Continental breakfast buffet 22 NZ dollars, too much for only cereal, cheese, bread and some fruits
The full breakfast was 27 NZ dollars and it was added, eggs, beans, pancakes, sausages, tomatoes
Food is expensive
Prós: Excelentes instalações. Muito útil para o aeroporto com serviço de transporte gratuito
Situado junto à água no Viaduct Harbour e adjacente à zona empresarial central de Auckland, a propriedade tem vistas para a marina e para a cidade. Os melhores bares e restaurantes, cafés, lojas, centros de transporte e várias atividades de lazer à sua porta. Um refúgio ideal para explorar tudo o que esta fantástica cidade tem para oferecer. Possui apartamentos e suites elegantes.
Prós: Loved the spa, pool and workout facilities. Also the free wifi is great and the lobby has a really great energy.
Prós: The health club, pool and breakfast were all terrific
Contras: A little bit far from harbor area restaurants but the park-like setting helped offset this.
Os três Cês (Calma, Conforto e Comodidade) nunca são demais e o Pullman Auckland Hotel oferece o máximo dos três. Este hotel de 5 estrelas certificado pela Qualmark está situado no coração da cidade, em frente ao histórico Albert Park. Com 340 quartos, suites e apartamentos independentes e 16 espaços para reuniões e conferências.
Contras: Not many food choices except hotel restaurants without taking cab, which was expensive.
Prós: Everything. The food was the best airport hotel food I've ever had. The venison was cooked superbly. The fish and chips were light and crispy without too much batter and not at all greasy. The chocolate melt dessert was out of this world! Just enough for 2 to share without a lot of guilt. The beds were very comfortable with feather or foam pillows to chose from. The jacuzzi tub was an added bonus!
Contras: The tables and chairs in the restaurant look cheap and uncomfortable, but they were actually very comfortable. There was road construction when we arrived but it was wrapped up and quiet by 5:30!
Prós: Our shuttle driver was very friendly and helpful. It was close to the airport and made transit easy.
Contras: It was a typical hotel near an airport. Not luxurious but works for a night before or after a flight in to Auckland.
Prós: It is a typical airport hotel. It provides good lodging upon arriving or before leaving the Auckland Airport. The location is great. We were satisfied with our stay as we needed a place close to the airport as we were preparing to leave.
Prós: Was great. Was upgraded and offered complimentary drinks.
Prós: friendly and helpful staff. clean room and quick, flexible check-in.
Prós: This hotel feels like it has seen better days. Check in was a breeze but they really do need a bigger car port or a system where if you leave your car it immediately goes to valet rather then holding up other clients behind you. We were on the second floor facing out to what could only be student housing. Room was good overall but there parts of the carpet that were sticking out from where it joined the bathroom, very shabby. In regards to location, the hotel was close to everything so location wise it was ideal. The breakfast buffet was on point though and worth the $25per, lots of choices.
Prós: Foi ótimo. Foi atualizado e bebidas de cortesia oferecido.
Prós: The beds were comfortable and ample parking.
Contras: Very noisy environment outdoors late at night. Poor response to the staff in answering the telephone in the lobby area and taking care of complaints. We we arrived to our room, it was not prepared. The entry door card keys only worked sometimes.
Prós: - water pressure in shower
- cleanliness and size of room
- great view
- great proximity to all
Prós: Great location. Staff very helpful.
Contras: Room small & needs updating.
Prós: The Attica bar
Contras: It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
Prós: - pressão de água no chuveiro
- produtos de higiene pessoal
- Limpeza e tamanho do quarto
- excelente vista
- Proximidade de todos os grandes
Prós: Excelente localização. Equipe muito prestativa.
Contras: Quarto pequeno e precisando de atualização.
Situado no coração da zona das docas de Auckland e rodeado por boutiques de design e pelos restaurantes premiados de Britomart, o Grand Mercure Auckland abraça todos estes elementos para contar a história da diversidade da cidade. As nossas histórias podem ser vividas a partir das comodidades através da arte do Pacífico e menus de refeições. Com 207 quartos de hóspedes, piso de conferências e espaço de bem-estar, o Grand Mercure convida todos os viajantes a explorar o mosaico étnico intimista de Auckland.