Hotéis em Auckland

Location was good,Standard was good,service great,food excellent,Enjoyed our stay. Broken bench in sauna

The staff was very friendly and helpful. They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money

good rooms bit austere lobby

Loved the little cocktail bar off the hotel lobby Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.

very genuinely friendly but unintrusive service. The room was well appointed clean and comfortable and it was much quieter than other central city hotels i have stayed at. I thought the pool and spa area was very nice. I did not get the complimentary newspaper i requested at check in and the paper i received free at another event venue was cleared away by housekeeping before i had even read it. also hotel phone answering was rather slow

Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.

The concierge on arrival made us feel very welcome. Excellent service in Knights restaurant Our room did not smell very nice

The staff were friendly and helpful.

Huge bed

The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.

the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city

Room service,cleaners all make for a very relaxing holiday.

The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding. On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.

The staff were always very pleasant and helpful The parking system could be a problem

The staff were very helpful and our suite was roomy and confortable. Breakfast was good and the service excellent.