The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.
Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful. Coffee could be better but that's all!
Very good location in the CBD. Hotel is way over-priced for what it is. You can book a better hotel with much better facilities for 1/2 the price.
Price, location. No free Internet access.
Terrific staff service. I note "fair" above on cleanliness only becaue the carpet is showing a lot of dirt/stains - otherwise the room was very clean.
everything suited our needs. We were at a conference and were only there to sleep and shower. It was pretty quiet for a central Auckland area. no
The staff is patient & helpful. The bed was uncomfortable:(
Kitchen facilities, but would not call it a hotel. Rubbish and cigarette butts on the stair case/ fire exit
Location The shower - I would rather use the coin slot type shower or pay $2.00 extra to have a continous flowing of water! One Reception staff causes long delay at check in time.
The location and staff were very good, and make me want to come back, Julia at Reception was very friendly, as were the others, and the young Canadian man at the internet was very helpful and a good laugh. The entertainment at globe was great too! price was a bit much, but other then that was great
I liked the fact that I was leaving early the next day I thought it was over priced, I could not control the air vent blasting cold air into my room. there were'nt enough blankets on the bed. The bathroom was unclean so I went without a shower and felt unsafe when I went to my room as there was no lighting in the corridor my room was located on. It seemed dark and felt dangerous with drunk people wandering around randomly.
Great location. Not impressed with the quality of the room and the facilities.
good location in the heart of the city If more staff in reception would be great in rush hours
Maintained & cleaned very well. Excellent central location to events, trains, buses & shops. Great value.
Close to all the attractions of Auckland and friendly staff. Lots of shady characters hanging out in front of building, party noise all night long, and smelly.