Hotéis em Winston-Salem

A equipe limpa foi boa Banheira banheiro não escoa água correctamente

Eles deviam passar mais tempo limpando o quarto e a casa de banho.

Ouvi pessoas no corredor. As famílias tinham crianças e eles ficavam brincando e chorando. O elevador também era muito lento. Tive que usar as escadas. Tapetes sujos.

A localização era ótima. A equipe foi nice. Os quartos eram sujos especialmente o banheiro. Os quartos precisam de ser actualizados.

Great location, fun vibe & activities, grand rooms, and almost all the staff members were extremely friendly and courteous. I really was in shocked with how dirty this hotel is. When you walk in you expect nothing but an amazing experience. I first noticed the level of uncleanliness when we checked into our room. Walking into the room you were amazed by how grand and beautiful it was designed and put together. We walked over to the desk and night stands and there was layer of dust all over it. The baseboards were the same way. I thought maybe this room had not been used in a while. Then we went down to the lobby where there is a puzzle on the coffee table with the couches. It was full of crumbs and dirt. If the hotel had been slightly busy this would make sense but it wasn't nor did it appear to be fresh crumbs and grease marks. The next morning we had breakfast and the restaurant in the lobby. The hostess was very friendly, our waitress wasn't at first but she came around. There appears to be huge coffee spatters all over the wall on the left hand side of the restaurant. It's extremely noticeable and behind the booths that look directly at the kitchen again layers of dust. So sad to see an amazing hotel look this dirty. Just makes you wonder what else may be going on

Cheirava a urina, reservado 2 camas queen size e eles tinham apenas camas de casal O mau cheiro no quarto

Precisa ser atualizado. Nada funcionou. Não que limpo e tudo estava em precisa de uma atualização. Pior Embassy Suites eu já fiquei.

Had to be moved twice because the heat did not work in the first two rooms we were assigned to.

Bed was comfortable, room was clean, other than smoke smell. The smell of smoke was awful- all my clothes stunk. Worst "breakfast" I've ever seen- cereal and danishes, not even worth coming down for. Hotel was going through construction renovations, hopefully to remove the smoke smell bc it was overwhelming.

The lobby, hallway and elevator had visible debris and were never cleaned during our 3-day stay. There was an obscenity scratched into one of the elevator walls and the lobby staff was not visible at the desk -- the overall feeling was one of neglect and lack of service for guests.