Avaliações de viajantes
Avaliação geral
6,6
Bom
Baseado em 1 668 avaliações
Embarque
7,0
Comfort
6,5
Tripulação
7,4
Entretenimento
5,6
Comida
5,8
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Encontra voos baratos na Volaris
Ida e volta
Económica
Informações sobre Volaris
| Código IATA | Y4 |
|---|---|
| Rotas | 408 |
| Rota principal | Tijuana Rodriguez to Guadalajara Miguel Hidal |
| Aeroportos em que opera | 68 |
| Aeroporto principal | Cidade do México Benito Juárez |
Avaliações recentes
Classificação
103
103
121
120
113
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10,0
Prós: easy boarding, great crew(though very tired), seats were finally comfortable, not like sitting on wood
Contras: best flight ever with volaris!!!!
avaliação de
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2,5
Contras: There were plenty of available seats to social distance however upon asking to be relocated they would only do an aisle seat for money. What happened to caring for others SAFETY?! I sent a Twitter message (with photos) and no reply. Shitty service and lack of concern for human health.
avaliação de
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7,0
Contras: 4 h delay
avaliação de
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3,3
Prós: Flight attendants were friendly But people at checking in are really mean. Nasty people you should get another people with better trainings, etc. They were asking personal questions and abusing just because of their power. Not good at all, one on the worst experience
Contras: Personal at checking in. They have the worst attitude ever
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2,0
Prós: Not much
Contras: Faster boarding More comfortable seats!! Crew was doing a turn around and we’re exhausted-not good customer service-crew too tired!!!
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9,0
Prós: amazing crew
Contras: more padding in seats
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4,0
Prós: On time fight
Contras: Service airline should serve a least water to the passengers with charging them for it
avaliação de
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10,0
Prós: Como la gente me trató
Contras: Nada
avaliação de
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4,5
Prós: Crew were nice
Contras: They charge for absolutely everything and flights are not even that cheap. Seats ate very uncomfortable.
avaliação de
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7,5
Prós: I got safe and sound
Contras: Luggage policy $60 per checked luggage is extremely high, other than that at the México airport this airline do not pro use an international booth, so, make this a 90 minute lune with zero help from airline crew to even guide travelers, bad experience there, luggage damaged when came..... zero response from the airline. So in a nutshell is a very high priced airline with bad service
avaliação de
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8,0
Prós: Above average amount of leg room. Plane was very clean.
Contras: Seats could have a bit more padding. Sitting becomes uncomfortable quickly.
avaliação de
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2,0
Prós: Terrible! Terrible signage, terrible treatment, terrible organization!
Contras: Everything!
avaliação de
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2,0
Prós: Nothing
Contras: Delayed flight, next time send the alert in time for people to stay put instead of waiting at the airport. And why keep your stupid vip seats empty and crowd people in the back in the middle of a pandemic. I hate volaris and I'll selling all my shares with them. Go vivaaerobus
avaliação de
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4,0
Contras: Comfort of seats and when checking in being checked in with your party not scattered around.
avaliação de
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8,0
Prós: Crew was amazing. Felt safe from check 8n to arrival
Contras: Second flight that was not on time. Seat was a bit uncomfortable.
avaliação de
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6,5
Prós: Crew always nice
Contras: Boarding process was very slow-not normal for Volaris
avaliação de
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2,8
Contras: Volaris has no social distancing in flight
avaliação de
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3,0
Prós: Super rude, starting from the check-in counter to security inspection to boarding the plane- every attendant we asked a question to or asked for assistance had no clue what to do or respond.
Contras: Get better-qualified personnel.
avaliação de
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6,0
Contras: Boarding too many unnecesary questions
avaliação de
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3,0
Prós: N/A
Contras: Customer service.
avaliação de
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8,0
Contras: Complimentary drinks & snacks
avaliação de
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3,6
Contras: The social distancing was completely random. I had two girls sitting next to me meanwhile there were entire rows of seats completely open. Totally unnecessary!
avaliação de
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5,5
Prós: Delayed
Contras: On time
avaliação de
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9,0
Prós: Amazing crew
Contras: More comfortable seats
avaliação de
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4,0
Contras: Follow the rules "Social Distance" The flight was completely full. People sitting 3 in a row. We felt very unconfortable
avaliação de
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10,0
Prós: I like everything about it
Contras: Note
avaliação de
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0,0
Prós: I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service
avaliação de
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8,5
Prós: Caring and through personnel in the face of a virus.
Contras: WATER
avaliação de
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6,5
Contras: Hand sanitizer and temp check at gate. I watched a crew member pick her nose.
avaliação de
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7,3
Contras: It was a little too warm
avaliação de
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6,0
Prós: Is hard to think what did I like. Nothing
Contras: Poor customer service. They charge for every thing. You cannot change your trip without charges. They do not answer when you call them. The fly attendant are rode.
avaliação de
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2,0
Contras: That they would have let my parents actually fly.
avaliação de
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10,0
Prós: Good price, cheerful people, direct flight.
Contras: Not charging extra for everything-- bag, carry on, seat selection, etc.
avaliação de
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3,0
Contras: First time flying Volaris, both flights were delayed. The seats were very uncomfortable and overall bad experience.
avaliação de
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6,0
Contras: Have electric outlets, seats too tight, have beverage service
avaliação de
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2,0
Prós: Nothing Horrible trip, horrible service
Contras: Flight was delayed by 5hrs Hard to get clear information about the delay and when we were actually going to leave. Horrible wifi in Mexico Airport. They had all passengers board the plane and then decided to refuel, so everyone sat in the airplane for 1 hour at the gate before leaving. We didn’t even get a drink of water on the plane. We were sitting in the last row in the back of the plane and when the attendant got to us it was time to land so she just skipped our row. I highly dis recommend Volaris.
avaliação de
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5,6
Prós: The seats were comfortable
Contras: Better training with the crew
avaliação de
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8,0
Prós: Crew was nice
Contras: Lots of turbulence
avaliação de
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2,0
Contras: The airport reps were not at all helpful and my flight was changed to noon vs. The one I purchased.
avaliação de
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5,0
Prós: Service staff were very nice. I felt bad for them. See below.
Contras: Flying in an airplane that has the fuel to make it to the destination. We had to make an emergency stop during take off. The pilot said an American pilot in another plane caused him to make the emergency stop. Then he said we had to refuel!!!
avaliação de
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2,0
Prós: No
Contras: Service
avaliação de
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8,5
Contras: Very little leg room
avaliação de
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10,0
Prós: Need remplace the seats and need more space
avaliação de
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4,3
Prós: Quick boarding and ease with carry-on
Contras: We didn't get the safety announcement in full. The friendliness of the staff -
avaliação de
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9,0
Prós: Quick boarding
Contras: More comfortable seats
avaliação de
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4,0
Prós: Airline reps were always available
Contras: They flew me from Veracruz to Guadalajara 3 hours later than scheduled. Instead of making an effort for several passangers to catch the flight from Guadalajara to Fresno (also ran by Volaris) they would not let us board the Fresno flight; even though the gate was still open and the last passengers were boarding. Instead, Volaris sent me to Los Angeles (they gave me the option of flying to Fresno, but 5 days later. I don't live in Guadalajara and that was not my final destination). In Los Angeles, I had to take a cab from the LAX to the Bus Station, take the bus to Fresno (spend all night on the bus) and take a cab to the Fresno airport to pick up my automobile. Thank you Volaris . . . great job!
avaliação de
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4,0
Prós: The flight was mostly empty
Contras: The flight attendant Paola was super rude. None of them had a pen even though they know every single passenger has to complete a customs form. Also, the gentleman at the counter was rude and said several expletives when I was boarding bc he had to do a little extra work to print out a boarding pass for my infant.
avaliação de
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5,3
Prós: On schedule A+, even ahead of schedule a few minutes.
Contras: Very little legroom, not reclinable seats, no carry-on included, no snacks included for the 3+ hour flight. They should include more for the price.
avaliação de
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2,3
Prós: Nothing
Contras: Everything
avaliação de
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5,0
Contras: There were four gate changes. My husband was in a wheelchair and we were running back-and-forth trying to keep up with the changes. They don’t even give you water on the flight. If there is no food OK. But there should be water. The whole thing reminded me of traveling on a second class bus. Won’t do it again
avaliação de
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10,0
Prós: The crew were fantastic and the seats were comfortable.
Contras: Leg space was a bit tight for a tall person so if you can get an exit row do it.
avaliação de
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2,0
Contras: Everything needs to change! Worst airline worst service rude people. Horrific experience wish I got my money back.
avaliação de
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2,0
Contras: It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again
avaliação de
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5,6
Prós: Las aeromozas muy secas y déspotas. Los asientos duros a pesar q viaje en salida de emergencia
Contras: La distancia entre asientos es RIDICULAMENTE justa, y no se diga cuando el pasajero delante se reclina, no sean pichicatos con el espacio....
avaliação de
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10,0
Prós: Todo esta bien
avaliação de
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2,0
Contras: no cold air on the flight, it was so hot on the plane, it was delayed
avaliação de
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4,5
Contras: Boarding timeliness and process was bad.
avaliação de
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8,5
Contras: You should provide food as you used to. Prices for food are very expensive on the plane, but plane tickets are still the same. They aren't cheaper at all.
avaliação de
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3,6
Contras: Connecting flight was a nightmare. Airline did not accepted electronic boarding pass. They made me make a 1 hr. line to get a paper one. Couple of passengers and I almost lost flight. Volariis counter staff did not provided nor informed a paper boarding pass was needed to fly internationally when I told them I was traveling to Dallas.
avaliação de
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8,0
Prós: Schedule
Contras: Treat form Volaris personal at Cancun terminal
avaliação de
Estado do voo
Mapa de rotas da Volaris
Principais aeroportos em que a Volaris opera
- Aeroporto de Cidade do México Benito Juárez (MEX)
- Aeroporto de Guadalajara Miguel Hidal (GDL)
- Aeroporto de Tijuana Rodriguez (TIJ)
- Aeroporto de Cancún (CUN)
- Aeroporto de Monterrei Aeroporto Internacional Mariano Escobedo (MTY)
- Aeroporto de Culiacán Fedl De Bachigualato (CUL)
- Aeroporto de León Guanajuato Internacional (BJX)
- Aeroporto de Los Angeles (LAX)
- Aeroporto de San José del Cabo Los Cabos (SJD)
- Aeroporto de Morelia (MLM)
- Aeroporto de Mexicali (MXL)
- Aeroporto de Hermosillo Gen Pesqueira Garcia (HMO)
- Aeroporto de Mérida Rejon (MID)
- Aeroporto de Chihuahua Fierro Villalobos (CUU)
- Aeroporto de Puerto Vallarta Ordaz (PVR)
Informações de contacto da Volaris
- Y4 Código IATA
- + 1 855 8652747 Liga
- volaris.com.mx Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.