Hotéis em Veracruz

Prós: The hotel is near of the 'la parroquia' restaurant and the price is acording to the confort..

Contras: I was looking for a car rent but the hotel don't have any agency..

Prós: A ateção dos funcionários, o conforto das instalações e a localização.

Prós: O que mais gostei foi da equipe do hotel - um show de simpatia, cuidados e atenção. O quarto simples, porém extremamente confortável e adequadamente equipado. Buffet de café da manhã muito bom!

Contras: Não consegui abrir a porta da varanda do quarto para poder apreciar a vista.

Prós: Outstanding service from whole staff, specially, bellboy team.great assistance

Prós: Excellent customer service. Will definitely return.

Prós: The location was perfect! everything is within walking distance, the service was exceptional and the facilities are very clean

Contras: The restaurant 'Condimentos' was ok, the dinner we ate lack flavor and it was expensive

Prós: Breakfast is sensational! Bed, super comfy!

Contras: AC could have worked better. No furniture on the patios to sit out on and relax. Needs a little updating.

Prós: Location was great and our view was outstanding. Convenience of the restaurants and all day buffet was also very nice.

Prós: Close to markets, restaurants, museums, cultural sites, and waterfront. Great views from every side of hotel. Quick check in and friendly staff. Hotel store with many items. Easy parking. Good room, very clean and comfortable. Recently renovated building--very nicely done. Great breakfast bar and a la carte. Attentive staff in hotel and restaurant. Great value.

Contras: The room we got had cloudy glass so couldn't see well

Prós: The location is perfect, right on the boardwalk, near restaurants, shops and entertainment, and it seems to be one of the more updated hotel. The staff was always very attentive, courteous, and polite...

Prós: Overall....the comfort of the facility

Contras: Room Service the worst

Prós: Comfortable bed and pillows, excellent staff, restaurant and bar, cleanliness.

Contras: Not enough hooks in bathroom for towels/clothes. Pools needed a little more cleaning. It would be nice if the beach across the street was cleaner.

Prós: The welcome cookie is delicious

Contras: There were no pool beds at the pool

Prós: Bed was super comfortable. Rooms are really nice, neat, and clean. The restaurant, lobby and bar´s facilities and decoration are really cool. Food is really good. And the staff was super friendly and ...

Contras: The pool area and it´s furniture can be improved as they look a little old. Also, it would be awesome if there could be more vegetation in that area, to have a better experience. But it is good enough...

Prós: Despite having a rather poor view of the port there was nothing great about this hotel despite its name as it has nothing to pay do with the American hotel chain Hilton.As I have stayed with Hilton in...

Contras: All the negatives written!!!

Prós: Staff are very friendly and the rooms are clean. The beds are great also.

Contras: The only thing I didn't like was room service. The food was horrible.

Prós: Liked the location, the Gulf it's just across the street

Contras: Hmmm, no comments

Prós: Location, Facilities and room

Contras: Very late to clean the room and temporary elevator broke down

Prós: Good service, comfortable, great location!

Contras: It would have been nice if they have loungers by the pool and a small fridge in the room

Prós: Nice sized rooms, quality furnishings, good quality amenities, excellent housekeeping and the VillaRica restaurant and service were a pleasure. A short walk to the port side of the malecon.

Prós: Well furnished room with lovely view over the swimming pool

Prós: The prime location, right on the Zocalo, or principal square cannot be beat-mexico's night life, family that is, right on your doorstep from mariachis to peddlers. The inside parking is a must if ...

Prós: The staff very helpful and friendly especially the Bellboy Antonio who could speak good English and Dora the cleaning lady. Fridge in room a bonus and very large room and hot showers. Double glazed ...

Contras: The bed was harder than we are used to.

Prós: Did not eat there

Prós: This is a very nice and comfortable hotel. When you walk out the front door you are immediately in the town square. I plan to return to this property.

Prós: Location

Contras: No Ice machine

Prós: The room was a good size. The bed was very comfortable. The location of the hotel is great.

Contras: The hotel needs a bit of an upgrade. The room was tired, the airconditioning very noisy, the bathroom pokey. Over all it needs a renovation. The foyer is grand, but once you get past that ...

Prós: location adjacent to the zocolo and all the activities there

Prós: Friendly staff, beautiful lobby

Contras: hot water in the shower was a little dicey. Tepid at best

Prós: Cama, chuveiro e quarto muito bons. Equipe amigável, check in rápido. Vista da janela do meu quarto maravilhosa bem de frente pro centro histórico de Vercruz. Custo beneficio muito bom.

Contras: A localização tem prós e contras. Apesar de ficar no centro histórico, que é muito bonito, a noite é muito feio, perigoso e mal frequentado. O hotel obviamente fica num prédio antigo e tem um pouco de...

Prós: very clean and the restaurant and night club were excellent

Contras: television needs to be up-dated and the programs need to be shown on a separate paer

Prós: A shopping mall in front, close to the beach, all rooms with balcony. Excellent food at the restaurant.

Contras: The air conditioning control, no remote, only on the wall at the door.

Prós: Installations were good and clean. Good security and easy to find. It wasn't noisy and it was at good distance from the sea.

Prós: Unplanned afternoon in Puerto. De Veracruz at the Hotel Castelo. Muchas more elegant than many here. Not on the beach but neat many restaurants and shopping centers for nice walks out of the 100 ...

Contras: The hidden tropical pool

Prós: Good location, excellent cleaning service, great buffet breakfast

Contras: Our rooms had an underlying fusty smell constantly. Not very strong, but noticeable when you enter the room after an absence of not being there.

Prós: Grande variedade de escolha no pequeno almoço de fim de semana, inclusive com sabores típicos mexicanos.

Prós: The staff was exceptionally friendly.

Contras: Sometimes trouble getting hot water.

Prós: The location

Contras: Expensive

Prós: Room Service was very good and great price. Room was very roomy. Shopping and entertainment all within walking distance or short cab ride

Contras: Breakfast not included in the rate, but it was still a good experience.

Contras: you can hear all the noises from other rooms during the night

Prós: Location Service

Contras: The prices, are to high

Prós: The location and view

Contras: The bathroom had an intense sewer smell that developed at night

Prós: Good location. Close to the center of the city, and nice ocean view.

Contras: Nothing special.

Prós: Very good location, near the port Large room with good view Decent restaurant

Contras: No carpets on the floor Poor English speaking staff

Prós: Staff are always very friendly and helpfull. I stay at this Hotel every month and have never had any problems at all.

Prós: Location

Contras: Below par quality of room furnishings for a 4 star Hotel. Very noisy old AC split unit in the room. Pictures of 'superior' room on Booking.com need updating, as the superior rooms at the ...

Prós: The staff was incredible especially the doormen.

Contras: I wish you had a better list of less expensive hotels. We found many less expensive, very nice and clean in same area.

Prós: Where is located is perfect

Prós: Comfortable room with air conditioner.

Contras: Nothing

Prós: Rooms were clean. Breakfast is abundant.

Contras: The hotel is absolutely not a 4*, rather 2,5. The pics of the rooms are absolutely misleading, may be suites are like that, but standard rooms are very basic. There is no refrigerator or ice machine. ...

Prós: Attentive staff. Breakfast was alright. The room was wonderfully clean day after day. Well situated. Safe location. Good value.

Contras: Bed was uncomfortably firm - even though we always sleep on a rather firm mattress. We asked for another room and were told all their rooms have the same mattresses.

Prós: Very affordable, nicely decorated, very clean, wonderful staff.

Contras: No ice machine, room safe didn't work

Prós: This hotel was in a quieter neighborhood, not in the "hotel zone". It was nice to be in a residential area, but still close to everything. The location was very central to get to downtown, the beach, boca, and other areas we wanted to visit. The hotel was very clean, and the staff was very friendly and helpful. One note, most of them do not speak English, but they were very patient with us trying to communicate. The rooms were nice with tile floors and firm beds. There were a couple things we wished we had (fridge, nicer pool), but for the price, this can't be beat! It was a lovely hotel and we enjoyed our stayed.

Contras: The rooms did not have a fridge, or even an ice bucket. The wall safe did not work. The pool is small and at the front of the property, right by the road. So you hear and see lots of road noise.

Prós: Clean, location is good.

Contras: The bed was extremely uncomfortable. I could feel the springs at the surface of the mattress. The breakfast was not very good and anyone having sexual relations could be heard on the entire floor.

Prós: Clean rooms, nice decor, friendly staff, location and value.

Contras: Rooms do not have a refrigerator and there are no ice machines available with the exception of the restaurant.

Prós: The staff was great

Prós: Staff very patient and amenable. Bed (oh dear)- Need a small floor run beside bed. TOWELS--ARE GREAT...wifi works....I walked only within four or five blocks...but it is a safe, but un attractive ...

Contras: Hot water (a little) at night. None at 8 in morning. I didn't mind. I live on my sailboat and any shower is a luxury.

Prós: Right near the beach and good seafood restaurant Cockteleria.

Contras: The mattress I had was quite uncomfortable.

Prós: Great location, very close to the beach. All the beds have a fan which is incredibly nice regarding the hot humid climate. Also, each bed has an outlet and light. Inexpensive hostel!

Contras: The beds seemed a little uncleanly. The floor of the dorm badley needed to be swept.

Prós: They were very accommodating in driving me to the airport for an early morning flight. I was only there for one night before catching a flight so I didn't have a chance to fully enjoy all the ...

Contras: The mattresses could be replaced, or already have a sheet on them as they look so ugly.

Prós: Good location, easy walk from the centro, quiet and easy to sleep. I had a private room with my own bath. Plenty of hot water and good AC. The free breakfast was simple but tasty. The staff was ...

Contras: The bed (mattress) was on the floor and extremely soft with no support. The shower dripped constantly which was quite annoying. The cable connection for the TV was loose and reception came and went.

Prós: This is the ONLY place to stay in Veracruz. The value for money is fantastic. Nothing else compares. Despite the low price, this is a good place to stay. The shower is clean and the hostel has a ...

Prós: The hostel has just been remodeled the hostel and the way the dorm beds are arranged gives people a lot of privacy. The owners Vicky and Raúl are very helpful with all types of information you could ...

Prós: Overall, the hostel was a great value, a fun experience to meet people, and free food and coffee in the morning gets your started off right.

Contras: The bed springs were noticeable and was not able to get hot water in my morning shower.

Prós: the girl on the reception most helpful and friendly.. will go back if i have the chance

Contras: the toilet in the room

Prós: Nice pool, friendly staff. Good variety for breakfast.

Prós: Service was excellent

Contras: Piggons all over the hotel

Prós: Iove the customer service and excellent room service !

Contras: The weather was bad so we could only use the outdoor pool for couple hours

Contras: Staff refused to charge anything to our room for unknown reason.

Prós: Room, balcony, pool, SPA

Contras: Breakfast should be included in price

Prós: Very nice view towards the pool and the beach.

Prós: The staff in the restaurant were AWESOME!!! They were above and beyond accomadating to our large group of 21 when we celebrabrated my daughter's 5th birthday there and every time we went in. The ...

Contras: A few things made it so we will not recommend this hotel as well as we will not return. 1. Coffee in room was not free. If you are to use coffee they charge. For cost of room this should be free and ...

Prós: Excellent service and amenities.

Contras: The hotel is old. It is well kept but you can still feel it is old.

Prós: Privacy, perfectly clean, beautiful rooms.

Prós: the staff was super friendly, the location was great and very safe. Close to the beach, public transportation, the aquarium and restaurants

Contras: bed was a bit small

Prós: Great wi-fi coverage. Worked half a block outside the hotel in either direction. A/C and overhead fan worked well.

Prós: Good wi-fi signal. Not many TV channels

Prós: Nice staff, good wifi. Room was ok and always hot water in the shower. Maid also washed my clothes for 50 pesos.

Contras: Breakfast was adjusted for anorectic people. I would not choose to pay for breakfast here, eat it somewhere else.

Prós: Location was great close to the malacon.

Contras: The bed wasn't too good, pretty uncomfortable, seemed old and worn out.

Prós: The hotel staff is always willing and ready to assist the client. In addition, the hotel is located near the ocean, yet close enough to the center of Veracruz and near Boca Del Rio.

Prós: Beds where comfy room clean

Contras: All was good will recomend

Prós: people where very friendly and courteous my room was cleaned every day and the restaurant was very good as well as the cost of food.

Prós: Excellent value. Rated three star but closer to four star property.

Contras: The swimming pool wasn't open before 9am

Prós: A localização é excelente muito perto da praça central.

Contras: A cidade é muito interessante e merece dois ou três dias de estadia.

Prós: Very good price right after the Carnaval parades

Contras: The air conditioner was very noisy

Prós: O restaurante do hotel é muito bom e com preços acessíveis

Contras: O café da manhã não está incluído na diária.

Prós: I liked the convenience of the location of the hotel right downtown and somewhat the staff were very helpful

Contras: Once again like in another Mexican hotel the check in process was bad. Had to show with my cellphone a confirmation e-mail that I had reserved the hotel and made me wait a while while they figured out...

Prós: Excellent location close to the Malecón. Friendly staff.

Prós: comfortable beds, good AC, nice clean pool, good quality restaurant with attentive staff, reasonable prices. Great location, close walk to everything we wanted to see.

Contras: exercise room still needs some attention. Needs AC, tv, small towels to wipe down equipment after use, hot tub that works.

Prós: Equipe prestativa ,educada, atenciosa / Boa localização e fácil de se locomover/ habitação confortável / Internet com pc grátis e livre acesso / limpeza diária / 2 garrafas d'...

Contras: Já asseguraram o pagamento no ato do check-in com o cartão de crédito, creio que é regra geral dos hotéis do México.

Prós: This place is a time machine. It feels like we traveled back in the 50s, but in a good way! Neat furniture! Very basic. Don't expect luxury, but it was a great value for the money.

Contras: Don't get discouraged by the less than enthusiastic reception staff. They've been around a while! Bellhops are nice, though! Don't forget to return the remote control when you check out!

Contras: No hair dryer or coffee maker In room

Prós: Nicest women staff and cook-- had coffee at 6 and milk!!! Pool clean and quiet .excellent hotel airport shuttle. I recommend Urbainn.

Prós: Courteous service, clean room, access to the pool. I liked that they have a shuttle bus to the airport and it's very close to it. Great overall. Will stay here next time we are in Veracruz.

Contras: One of the things that grabbed my attention when I was looking for a hotel in the area was that this one offered Continental breakfast. I didn't like that it starts at 7:00 am, too late for me, I...

Prós: the staff was very kind and helpful always smiling and ready to help all that makes you fell great.

Prós: The room was clean and comfy and the free breakfast was very good. Great value hotel for overnight stay.

Prós: Very clean. organized so our whole group were in our rooms pronto. Shuttle on time.

Contras: Noise on road.

Prós: Really closed to the airport.

Contras: I think I have room 210 but the a/c was kind of noisy, like motorcicle.

Prós: I liked the fresh fruit, sweet rolls, coffee, juice for breakfast. Didnt try the other things. The ride to the airport included. Good driver. Modern look of hotel inside and out was cool. Pool looked ...

Contras: Took me a minute or so to figure out how the key card had a wall slot in the room to use for activating the air condition. Some staff tried hard to communicate others were not as helpful, too busy or...

Prós: Convenient to the airport, very nice staff and comfortable breakfast was very good would definitely stay here again

Prós: It was nice and new, clean and staff was very friendly. Great value. I would definitely stay there again.

Contras: They advertise a shuttle but it was not available while I was there. I was told it wasn't working those days but I didn't even see it so I thought maybe they were not being 100% honest about it. And it's a very busy location so bring ear plugs.

Prós: Ótimo para quem quem quer se hospedar próximo ao aeroporto.

Contras: -

Prós: Good central location.We asked for a quiet room ,unfortunately these did not have a balcony but was very quiet with a city view.The bellboy Nestor, spoke good English and was very helpful and friendly...

Contras: Would have liked a fridge in the room but there was one behind reception where they offered to keep my medications.

Prós: Close to zocalo

Contras: Very noisy We had a low floor facing the street. Not recommended

Prós: Excellent location and value for money. It's a short taxi ride from the bus station that costs around $30P. All the major sites are walkable from the hotel if you'd like to spend time site ...

Contras: The rooms are spacious, clean and comfy, but are a little dated. The bathroom is also spacious, but is fairly basic (although the water pressure is good).

Prós: Best rate/quality in the area

Prós: Helpful staff

Contras: A room overlooking main square very noisy.

Prós: The location

Contras: In relation with other hotels nearby , I would choose Diligencias hotel , since the difference of price is not so big, and the quality of the rooms and services are far better in Diligencias Hotel.

Prós: The staff and location are great

Contras: The rooms are extremely noisy. Between the hotel functions and the street, sleep was short

Contras: The person who clean our room # 508 was very rude, nasty and she's not a very good customer service trained Very disappointed in that area, the rest was excellent.

Prós: The bed was very comfortable and having the light switches near the bed was a great feature. The shower had great water pressure and having tthe complete option of having the room cleaned and even ...

Contras: There could have been more light over the bed and the little area with the picture was a little weird.

Prós: Good location

Contras: As soon as I mentioned I have a reservation through Booking.com the face of the receptionist changed. He put us in the worst room, with view to the restaurant ref. Compressors. What a joke

Prós: Sanbonrns restaurant in Hotel

Contras: Weak WiFi

Prós: The location

Contras: The restaurant services we get a fly in are orange juices we ask to get another one but they tock the same glass and get the fly out and bring the same glass with the remain of juices.

Prós: excellent location, especially the view room just in front of Villa del Mar. !! we can just walk through the street to play on beach

Prós: Vista do quarto.

Contras: Internet lenta demais até para um simples e-mail.

Prós: Breakfast was very good

Contras: Bed was a little firm

Prós: Café excelente a cama muito boa também Muito bem localizado

Prós: Nice clean cool comfortable rooms. Pool was nice and food was great. Wifi was ok

Contras: Reserved room wasn't ready upon arrival and no compensation by staff and wasn't pleasant with attitude nor organization

Prós: They celan at 4:00 o'clock, that is to late. The shower was full of water when you use it (tapada) You call and they do it. Towels are beige or to old they cant be white.

Contras: I like??? Notting

Prós: Location next to a mall and close to the airport. Excellent value

Contras: One morning there was a loud noise of dragging chairs around that woke me up.

Prós: Da cama, de alguns funcionários

Contras: De alguns funcionários, do transfer do e para o aeroporto, que só existe em algumas condições. Da limpeza do quarto. Eramos duas pessoas em dois quatos. Um estava beeeem sujo. Ar condicionado que não ...

Prós: Staff was very friendly and helpful.

Contras: Price per night could be better

Prós: Next to grocery store

Contras: Everything else

Prós: Hotel nice and cleane staf always nice and profecional

Contras: Booking . Com lose my reservation but the staf was nice and I get my room

Prós: There is a mall next to the hotel, so convenient.

Contras: A/C didn't work very well

Prós: Is all ok

Contras: Not air condition in the lobby terrible

Prós: All atte tirón Of The people

Contras: Attenton ton Of The restaurant and bad quality Of The Naelson and por ATENCION if The people

Prós: Good Location

Prós: good location - next to the ADO station, nice, modern and spacious rooms, very frinedly and helpful staff

Contras: safe did not work restaurant service

Prós: Very beautiful place to stay

Contras: Everything was perfect

Prós: It was great that drinking water was available on the same floor as the hotel room, and that the room had many possibilities to store belongings.

Contras: It was less good that the AC was on the same level as the bed.

Prós: Atendimento dos funcionários do hotel, conforto e localização.

Contras: Falta de frigobar no quarto.

Prós: Honest and professional

Contras: they canceled my reservation even though I told them that my flight was coming in late 21:00-22:00. Luckily, they had a room. Probably my original room reservation. Great location next to the bus ...

Prós: Great location, affordable, friendly staff: great experience

Contras: The finition on the wall and in general could be improved

Prós: Trendy hotel. Some staff is very helpful.

Contras: worst wifi ever. Staff won't lift a finger to help about this. Some staff need proper customer service training. Noisy all the time. Pool is really a splash kids pool.

Contras: - Hotel is under renovation. - Rooms with views of the Gulf are rooms for 3 people or more and/or rooms that are considered 'Suites' ('Superior' rooms are not considered &quot...

Prós: pool on roof

Prós: The location close to the Zocalo and the Malecon.

Contras: The stardard room had a window to a light well. But in a hotel 'Mar y Tierra' I wanted to have a room with sea view and I was shown three different rooms in the old building. I decided to ...

Prós: Location is really good you can walk to the popular atractions the staff is friendly.

Contras: The food in the hotel's restaurant is not good

Prós: Great location if you get a room in the upper floors with view of the harbor and the ocean. Great sea breeze if you don't mind the humidity. Great walking on the pier along the harbor.

Contras: On the first night of my arrival there was no electricity in the entire hotel but the staff tried their best to reassure and help as best as they could in a difficult situation. The rest of my stay ...

Prós: Everything

Prós: I was tired and they wanted me to wait to get the A/C fixed. Really bad service. After complaining I got what I have paid.

Contras: The attention of the staff is very poor. They wanted me to pay more. They didn't give me the room I paid for. They don't know about the internet prices. I wouldn't recommend this place at ...

Prós: Localização boa!

Contras: Ar condicionado não funcionava, nao servem toalhas na piscina. Quando pedi para trazerem toalhas paea os meus filhos o atendente informou que nao seria possível e pedi para ele pedir ao gerente que ...

Prós: LOCATION, NEAR DOWNTOWN, BUT YET NOT IN THE MIDDLE OF IT, VERY QUIET AREA BUT EASY TO WALK TO INTERESTING AREA OF DOWNTOWN. quiet in general, buffe breakfast is varied on a day to day basis

Contras: hard time getting the invoice as we needed, in others hotels they are flexible in case you need to put a name of a foreign company in case you need the invoice for reinmbursement . breakfast buffet ...

Prós: Great place

Contras: it is a beachfront property, but my room had a view to a dilapidated wall and the windows of other guests who got the same. The most depressive view ever. Do not stay if they offer the cheapest rooms...

Prós: Gostei da localização.

Contras: Havia música ao vivo até a 1h da manhã, muito barulho no quarto, o chuveiro saia água pra tudo que era lado, menos aonde deveria ir...O wifi não funciona nos quatro mais nas pontas do hotel.

Prós: Clean rooms. Restaurant downstairs next to the ado bus station

Contras: When I came in I smelled bad from traveling and the behind the counter made noises and let me know I stunk so that was rude not friendly lacking customer service