|Rota principal||Paris-Orly to Tunis Carthage|
|Aeroportos em que opera||46|
|Aeroporto principal||Tunis Carthage|
Contras: Plane is late
No food or drinks at all only water
Plane all full
is was very bad flight and services
Prós: I like the schedule of flights it will be the same time as you wrote it and the stuff it will bitter then these
Contras: When you book for any people let them know about the delay of flights and about the foods it very poor
Contras: The flight delayed for more than an hour and have. They combined two flights and 2 destinations together. It went chaotic . People were confused about their seats. Many seats were assigned to 2 peoples... Yelling and loud on plane. Many missed their connection. Passengers were not happy at all
Contras: The flight was delayed for 5 hours and the plane was older then me, it was so crappy. The food was the worst, everything is cold and tasteless, worst airplane ever. In conclusion it was the worst flight i ever token.
Prós: The loading from the back of the plane was brilliant! The timeliness of the flight was nice! Staff was friendly and polite. They were very efficient & effective!
Contras: The food options were given as couscous or veggies but their was no specification as to containing met or what kind. Any entertainment whatsoever would be better for longer flights. The seats could be in beter repair and cleaner.
Prós: They left on time!!!!! Rare occurs VW but very happy!
Staff was great
Contras: We missed our connection, and then when we tried to re-book our flight for the next available one, the employees at the counter were super rude and unprofessional. When we went to pay for the new flights, the credit card machine wasn't working, and we had to pay in cash. We didn't have that cash, and we had to go withdraw it from an ATM which charged us huge fees. We were very unhappy with how Veuling handled this.
Contras: Flight was delayed 2.5 hours.
Prós: The Tunisian Airlines employee told me that there was a problem with this ticket and that me had to buy a new ticket.
Now how do I recover my money?
Prós: Literally nothing
Contras: The food is cold
Contras: Uma hora de espera dentro do avião. O embarque foi efectuado cedo de mais. Pareciam que estavam com fogo no c@
Contras: 1h30 delay...
Prós: The worst company to do business with.
I will never fly with them ever after left us stranded in london
Contras: Be professional and caring for their passengers
Prós: J’ai raté mon vol
Contras: Certes les billets sont achetés en ligne mais il faudrait une assistance lorsque les clients sont en difficulté
Prós: Nothing, only the facts that i arrived!!!
Contras: Don't ever work with Tunisair, there were 12 hours delays without a proper explanation or even sharing q single detail!!!
Prós: Clean plane, good captain. Quiet.
Contras: Did not update flight status on board, flight was 2.5 hours late.
Prós: The flight was average.
Contras: The mechanism to receive baggage at check-in broke during check-in. I waited 50 minutes in line for them to fix it. This was not acceptable as there were many other check-in counters not in use that the Tunisair staff could have moved to at the time.
Prós: The departure and arrival on time .
Contras: One piece of luggage was missing and the others were delivered after more than an hour !!
Prós: Punctuality was very appreciated.
Not in it for the profit, just for fun
Prós: No shortcuts on food On time
Contras: Long Delays (1hr) to receive luggage Gross, unusable bathrooms Lack of water runs
Prós: Full meal on a flight that was less than 2 hours.
Contras: Take-off was 30 minutes late.
The station manager a lady, was not polite with the passengers
Contras: 6 hours late and the station manger a lady was not polite with the passengers. She was working against the reputation of tunisair.
A delay of 2hours with late arrival
Contras: The delay of two Hours . A very pour VIP Lounge for which I paid US$30 with no drinks other than water and other soft drinks too rich in sugar to be good for healt !! Poor cold snak : local too salty cheese, very common white bread instead of local tasty one, poor choice of unsliced fruits , cold croissant and numerous noisy staff watching an egyptian football game on the only open TV screen.
Prós: The timly departure
Contras: Only one bathroom was available
Prós: Good meal for a short flight.
Contras: Everyone had to wait 1.5 hours after landing to receive luggage. Everyone was complaining to the Tunis Air baggage team at the airport, but they didn't do anything about it - just sat there doing nothing about it.
Prós: We didn’t crash.
Contras: Dirty, slow, bad food, bad service, late.
Prós: The Hospitality of flight attendant
Contras: Poor toilet facility
Contras: Flight was about 2 hours late arriving
Seats were original and well worn .
Most of the crew was stern ..only one was friendly.
Food was okay but bread and mini quiche were very dry
Prós: The fact that it’s a direct flight.
Contras: The poor treatment of business passegers : 1/ same boarding than economy class passengers 2/ absence of spécial tag for luggage 3/ delay in luggage delivery
Prós: The flight attendant got me milk for my coffee
Contras: Lined up as instructed by rows. An hour later we finally boarded (no announcement at all as to why) and they took lowest row numbers first. Complete mess, longest and most disorganized boarding ever.
No check in online
Contras: Check in was unable online.
Contras: Check in was unable online, they put me on 23rd seat near toilet.
Prós: Crew on the flight were nice and efficient
Contras: Flight was delayed ‘20 min’ aka 1h30. They had us board and get off because the plane ‘wasnt ready’. I’m skeptical that they accidentally boarded the wrong passengers bc right after, a different group boarded on the same plane, destined for a different continent. The crewmember in the airport in charge of communicating with us would walk away for 20+ min when passengers asked questions. I do not recommend this airline.
Bad as usual with Tunis air
Prós: The boarding was smooth
Contras: One hour delay. Food very poor, it took staff a long time before taking back our plates, they were not strict enough with passengers that were walking around while flight on turbulence ...
Prós: Nice staff
Contras: Not on time, bad food and no entertainment
Prós: Flight attendants and captain did an ok/good job.
Contras: There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine...
Good trip overall if not for the delays
Prós: Smooth flight, good service on board
Contras: Departure delayed by 1 hour and 40 minutes
Prós: Check in experience
Check in at tunisia customs
Contras: Unable to Change meal into vegetarian
Contras: Unable to Change meal into vegetarian
Prós: From check-in until landing all was very good. I was suprised that food was offered on this 1houe flight.
Contras: Don't have anything to write herw
Contras: We had to wait for more than 8 hours at the airport, no communication and 0 comfort. It’s definitely the last time I’m taking tunisair
Tunis Air should shut down
Prós: The flight is still delayed.. mess with everything.. we haven’t moved from cairo yet.. what a shame this is happening!!! When will this mess end????
Contras: I need to be compensated NOW?? Who will pay for my first nighy in Paris?? Who will compensate all the mess happened?? Who will compensate the waste of my first day of my honeymoon!!! The worst experience thru out my life.. 22 hrs in the airport and still counting!! When, where, how, who will make up for all this?
Good in general
Prós: We departed fairly on time 2 meals provided
Contras: One Flight attendant was rude with passengers Not too much movies choice for a 9h flight
Very poor service
Prós: The food and choice of entertainment was ok.
Contras: It was so hot in the plane, I was sweating and had to go several times to the back of the plane to get a bottle of water. Unfriendly personnel no notion of good service
Prós: The crew members came by after the meal with water
Contras: 2 hour delay with no forewarning or any kind.
Late, as usual
Contras: The flight was late, again, although this time by only an hour and 20 minutes. Food was all meat-based so not suitable for vegetarians. A family's young toddler threw up on the flight and the crew merely passed him some napkins but didn't even help clean or disinfect, so the entire flight smelled like vomit. As usual, another terrible experience with TunisAir.
Long delays without explanation and rude staff
Prós: The crew on board was welcoming and nice.
Contras: The plane was eventually delayed by two hours (incrementally, of course) with staff on the ground not only making zero effort to provide an explanation, but, additionally, when asked, they were incredibly rude. One young lady in particular rolled her eyes and indicated that we should look at the screen when we asked what time we should leave - eventually she was so rude to customers with children who were complaining about the delays that she got up and walked away from her post at the gate. Her colleagues later suggested that if people wanted to complain they should walk to a destination within Tunis airport that ultimately had no representatives - let alone facilities - through which we could lodge our complaints about the lack of communication with passengers who are paying for such shoddy service.
More than 2 hours delay
Tunis airline company need more improvement
Prós: Our flight was at 17;00 and when we check in our luggage’s it’s shows a delay on the screen till 18:55 which we understood but they change it again to 17:30 without any announcement or information and we used to miss our flight, fortunately my kid shows on the screen the changing and we could board
Prós: We arrived
Contras: Initial delay from 7:30am to noon. Then, to arrive at airport and see the plane was delayed even longer, until 2pm. Older aircraft, stained seats, and on the return we bounced round quite a bit.
Prós: الكرسي واسع
Contras: الطيارة مو نظيفة، و ما في نظام ترفيهي
Contras: 3 hours delay from Rome to Tunis
Prós: Onboard service and quality/comfort of flight itself.
Contras: Delay of more than an hour from Tunis.
Good value for money
Prós: This is a budget airline that serves actual food a friendly crew and to our surprise enough leg room (I am 6'2).
Contras: Our flight back was delayed but it was due to heavy air traffic over France.