Hotéis em Tamuning

Prós: Accessibility of the hotel

Prós: location of hotel which was near to food and shopping

Prós: Hotel is on the beach and well located in the tourist section of town. Good shopping nearby. Beautiful facility.

Contras: Shuttle driver to the airport was gruff and discourteous.

Prós: Location ok

Contras: Airconditioning terrible! No water kettle in d room

Prós: I like the view from our room and good location.

Contras: No breakfast included in the accommodation

Prós: I really enjoyed how they put us in a luxury suite and really were able to take care of us after our long journey to the island

Contras: I didn't like the limited options on the roomservie menu due to being jet lagged we were up in the evening and hungry and restaurants were closing and we could not find any food.

Prós: Location was perfect.

Contras: We were unable to play Xbox due to very weak internet. We were looking forward to playing on our downtime (late night/early morning) but internet was too slow. Very frustrating, especially for ...

Prós: The location and ambience of the hotel was excellent. The breathtaking view in the Oceanfront room and the comfortable beds were also a huge plus. The staff were friendly and helpful as well!

Contras: I did not like the closing time for the pool. 8pm is too early at least 9 or 10pm would be perfect. A few more water slides would be nice too as the pool became mundane quicker than I had hoped. Other...

Prós: Hotel served late checkout without charge.

Contras: Nothing

Prós: Awesome location, awesome staff, really great hotel.

Contras: My ONLY complaint is the free wifi was kind of slow.

Contras: The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.

Prós: ó atendimento muito bom,o quarto limpo e com uma vista para praia

Contras: o café da manhã poderia estar incluso na diária

Prós: Clean & neat & good service

Contras: late cleaning and old hair dryer

Prós: All

Contras: Nothing

Prós: Super nice!!

Contras: Not at all

Prós: Staff was very helpful and nice

Prós: Near to Tumon / Kind employees

Contras: Hard to find by a car / Terrible breakfast / Hot water / Drain slowly

Prós: Warm staff smile , good SOI restaurant , good swimming pool for kids, good live band music in lobby bar.

Contras: Stakhouse food was so bad (servise is fine), cocktail in lobby bar was not in a good level. Our bed sheet is unclean and every morning housekeeping staff knock the door at 9 am even I press no ...

Prós: The facility was great. Every staff was kind and willing to help.

Contras: The pool was soooo windy. There must be a problem when they built this building.

Prós: Newest property in the area with a great location. Connected to the Outrigger and Plaza shopping center, across from the Duty Free Galleria. Nicely appointed rooms. Soi Thai restaurant was pretty...

Contras: Nickel and Dime. This property is all about maximizing revenue. Early check-in --> $$$. Beachside cabana --> $$$. Long wait for breakfast, even though there were many empty tables (waiting to ...

Prós: The location; the excellent beach; the water slide; the friendly staff :)

Contras: Breakfast buffet is good but there is still room for improvement

Prós: espaço da acomodação

Contras: cafe da manha

Prós: close to the airport and what worked was new - pity not much did work

Contras: sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS

Prós: Great location

Contras: It is unbelievable nor unacceptable for paying rent for the sun unbrella and sun chair! It destoried my holiday mood at all. Far distance from the hotel to beach where the stairs is inconvenient for ...

Prós: Amazing ocean View, location, nice pool, kind crews and price

Contras: Noise of old electrics in the room like fridge, room dryer and a/c, and parking places were a bit too dark

Prós: Great location near the shopping and restaurants

Contras: Hotel staff need more respect, education, courtesy to guest and staff

Prós: WatervDispencer is amazing

Prós: Nice location and friendly staff. There is a 24hour snack and drinks shop at the lobby. Infinity pool has great views and are perfect for pictures.

Contras: Pool is not large so may get little crowded during peak seasons. Also electric plugs are not enough in the room.

Prós: Excellent view from room Nice and helpful staff Clean bathrooms and beds

Prós: location best

Prós: Good location to Tumon beach & Shopping area. Nice looking Infinity swimming pool where free towels, sunbeds and pizza/french fries are provided. Free Wi-Fi, cool/hot water purifier in ...

Contras: Pick-up or Drop-off between Airport and Hotel was not free ($30 for oneside, $60 for roundtrip). Since most parking lots are not connected to the Hotel you have to walk a minute to.

Prós: Accessible to public transport

Contras: Not welk maintained

Prós: It's good for the waterland, we can stay all day here

Prós: Water park is awesome

Prós: Nice aqua park, swimming pool and beach

Contras: Delays during check in, because room was not prepared in time.

Prós: Great breakfast buffet. If you don't make the time for breakfast your included voucher can be used for lunch buffet instead. Great staff very polite and will get you what you need. Waterpark, ...

Contras: Pillows were kind of flat.

Prós: Breakfast, view and waterpark was great.

Contras: Bed was hard. Carpet are stained. A little too pricey.

Prós: Great spot to relax.

Contras: I love everything.

Prós: Good hotel, clean and offer all what was proposed. Excellent room, but with limited option to eat inside hotel. The tone for break fast are limited for 3 hours, and menu starts be boring after 3 days...

Contras: The price for food inside are very very expensive.. It is better take a taxi and go out to eat. Also the option are limited when you are traveling with kids. No options if the weather is cloudy our ...

Prós: Water park

Contras: Transportarion

Prós: 1.The Waterpark is very good,my children enjoyed the time. 2.Breakfast is fine.

Contras: 1.Check-in wasted me lot of time,I finish all documents before 14:30 but I only can enter in the room after 15:00,it's OK I accept,but during the waiting time they delayed me many times and ...

Contras: The bay by OBR is not a realy sea. We did not like it. Tumon bay was much better.

Prós: room service b'fast really nice, with Starbucks coffee, room upgraded, very nice view, can see the beautiful sunset :) location is not in city center, but really quite for resting

Contras: room cleaning can be more efficient

Prós: The bed was not comfortable at all. Also, the room was booked for our wedding night and they put us up in a room with 2 beds instead of the 1 king bed that was requested. The establishment was very ...

Contras: They could have been a little bit more accommodating. After our stay, we went to another hotel that was more than happy to make kind accommodations and whatnot to help celebrate and make our wedding ...

Prós: Nice view for sunset and ocean view! Quite easy to Guam Premier Outlets.

Contras: There is an cockroach in the room. The location is a little far away from the city.

Prós: Room size was bigger than expected. Not that much old considering age of hotel.

Contras: .

Prós: Saving grace: pool/s very nice outdoor activities good. Airconditioning excellent in rooms.

Contras: Hotel OLD in need of refurbishment common areas are clean however beds sag, towels need to be renewed / replaced. Hotel understaffed hence service is slow. Food mediocre at La Cascata Buffet but ...

Prós: The pools were nice, the hotel also has a taxi service outside the lobby where you can book tours. Shuttle buses pass bu constantly picking up guests to bring them to all major sites and malls at an ...

Contras: The staff were nice BUT very slow, it feel like they don't receive proper training. One of the bathroom sinks was clogged and the ceiling in the bathroom was falling, there was a literal hole ...

Prós: The Dinner Show at the BBQ was fantastic.

Contras: I did not get my PHRken Clifton discount on the room or the Dinner Shoe.

Prós: we've stayed at Ocean Front Corner Suite with Club Lounge Access so everything is about it: - presents for visitors (we've got a bottle of sparkling wine) - lots of additional benefits (...

Contras: restrooms near family pools definitely need renovation shower worked poorly (weak waterflow, hard to set desired temperature)

Prós: Those working staffs are nice and the hotel is clean, view was good but could be better without a tennis court, recommend to select Ocean Front View

Contras: The location was a bit far from the main shopping area and Tumon beach. Rental car is essential.

Prós: Help to solve the problem, just to front-line staff inquiry.

Contras: However, not clean is clean. Contaminated bathing suit, walking in the capital for the seat, and also left to the cleaning up with something contaminated.

Prós: Beach is excellent and staff are awesome.

Contras: bit far from shopping centre but if you rent a car, that's not a problem.

Prós: We loved the courteous staff and the restaurant meal options. The food was a delicious variety on each daily buffet. We also loved the beach right outside the hotel along with the pools. We stayed out...

Contras: We didn't like the odor of the room when we arrived. It smelled like old wood. I am not sure if the smell ever dissipated or we just grew accustomed to it.

Prós: The buffet was amazing.

Contras: Nothing.

Prós: The beach was nice.

Contras: I received an email saying my request to check in between 2pm to 3pm was approved, but while checking in I was told I wasn't supposed to check in until 4pm. I had to wait for my room. The ice ...

Prós: Connecting room was so good for my family

Contras: Meal was soso

Prós: The best private beach in Guam

Prós: Location and View.

Contras: Wall is thin， can hear people keep chatting and laughing from next room. It's quite annoying when you're trying to sleep after midnight.

Prós: the sea view of the room is stunning bed is comfy

Prós: Close to the beach

Contras: Bit old

Prós: The bed and pillows very comfortable.

Contras: Limited choices in buffet. Limited sauce for roast beef. Iced tea tastes different. Complimentary water is rationed and did not provide for complimentary water every day that you have paid and ...

Prós: overally good

Contras: poor and expensive breakfast breakfast not included

Prós: Exellent

Contras: Nothing

Prós: almost everything that I like to say!

Contras: under the construction!

Prós: the room in general was great

Contras: n/a

Prós: Best hotel so far in Guam with reasonable price. The staffs there are extremely helpful and friendly. There is a coupon for the pool side bar for free drinks but me and my friend forget to use it, ...

Contras: The room was not clean out completely before we entered as we found some pebbles and sands, probably left by previous guest. Nevertheless, staff immediately came to clean it out after I called the ...

Prós: Nice staff

Contras: It was all good

Prós: Transportation was easy. The free drinks and use of the cabanas.

Contras: The cabanas need to be updated. They look weather and wore out. The services for drinks was poor. The no one can out and offered drinks or snacks to the guest. The massages tans spa that were ...

Prós: Faculty is absolutely stunning. Comfortable rooms. Very accommodating over all. Pool was gorgeous. Cleanliness was also absolute.

Contras: Parking was a hassle

Prós: Staff upgraded us from a double room to a family suite at the same price. The rooms were spacious and clean.

Contras: Pool could use a water slide and other fun items added. Stortage of floatation devices for kids, but they are free.

Prós: The staff might have been the most helpful or cheerful staff I have ever dealt with. Simply wonderful to deal with.

Contras: Meals were a bit pricey but there were enough resterants all within 5 minutes that it didnt matter

Prós: room size, bed size, bathroom tub size, hotel atmosphere, staff was well trained,

Contras: _no FREE shuttle from & to airport. _elevator was little confusing

Prós: friendly staffs, not really far from the airport but you need to take a cap.

Contras: it was full. so I counldn't able to check in early that was my fault tho.. just fyi

Prós: Bed was comfortable. Front desk agent was very helpful.

Contras: Shower room was old, toilet didn't flush well and a/c was loud and not working that well.

Prós: The location of the Hotel was perfect.

Contras: No Towels.

Contras: We entered our room and it was very hot. We couldn't get the air to work, so we called down to the desk. She said she would send maintenance. After waiting about 15 minutes, I went down to the ...

Prós: Good design to alllow people to park in a dry place that also cooled the building center.

Prós: located near the international airport

Prós: Very helpful and courteous staff. Taxi service arrived within 10 minutes when needed.

Contras: Restaurant had very limited hours. Closed when leaving at 8 am and closed prior to my return by 6 pm

Contras: Bathroom floor gets wet when taking a shower as there is no shower curtan!

Prós: Spacious and clean rooms

Prós: House keeping was very helpful and attentive. Maintenance guy by the name Joseph Sigrah was awesome. Parking was convenient. Proximity to other businesses was convenient.

Contras: The beds need upgrading. My bed was so awful that I woke up with a neck pain every morning. There was no hot water for three days, first day of check-in until the third day. I called front desk the ...

Prós: Good for overnight transit, not much to see or do in the area

Contras: Front desk could not have been more accomodating to any small request

Prós: The hotel staff was very helpful. The front desk was very knowledgeable and offered sound advice.

Prós: Good amenities in the area.i was also able to get something to eat even if it was late.

Contras: the bed was uncomfortable and hard.

Prós: Location

Contras: Housekeeping supervisors insisted on checking the room daily. When we put on our do not disturb sign they sent a nasty note indicating if we did not respond by 1900 hours they would physically ...

Prós: The convenience of food court and shopping centers.

Prós: The location is very good for all travelers. Also it was good for the large parking lot

Contras: Old facilities makes the fungus ordor to grab my nose and sound from the next room also annoying.

Prós: Good accommodation with great location.

Prós: Bed was very comfortable. Extremely conveniently location for shopping eating amd going to the beach.

Contras: The floor of the room seemed like it was not cleaned for 2 days. Our feet was very dirty.The water pressure was very low that it was difficult to shower.

Prós: the area

Contras: the bed

Prós: The location is unbeatable for shopping, downtown Tumon attractions, restaurants, and just a short walk to the beach. We loved that it's connected to JP superstore. The room was clean, modern ...

Contras: We weren't really interested in the pool, as it closes too early (7pm), and there's so many better things to do during the day. Also, the hotel's own Rootz grill is too expensive, but it&#...

Prós: location

Contras: view

Prós: It was a good location and it had shops in the hotel making it easy to purchase food and drinks for the room. The staff always had a taxi on hand so it was never longer than a 2 minute wait to get a ...

Contras: I had an overnight flight on the Friday landing Saturday morning early so I booked the room for the Friday night so I could check in straight away. I emailed the hotel in advance with my flights ...

Prós: I like the location

Contras: The stupidity of the employees, the horrible rock hard beds, the lil old security guard running around trying to be a hero, the fact that the TV was the size of a lap top and you couldn't hook up any input because of a blocker they had on it, the fact that you would call the front desk for help with something and they would just say "I sorry", " I don't know "!

Prós: The airport shuttle is extremely convenient and good value. The staff are friendly and considerate, and since the rooms have been recently refurbished it is probably the best value for money on Guam.

Prós: The location was excellent, and the facilities were very nice. I appreciated the airport shuttle service. The staff also kept my baggage for the afternoon, so I could explore the area before returning...

Contras: I really don't have any complaints about the hotel. It was a great value for my one-night stay in Guam.

Prós: Staff was friendly for the most part. Called ahead of time because I was going to check in late, and they reassured me that everything would be fine. I was given a lot more than I knew, with cooking ...

Contras: Checking in took a bit of time though, with the front desk on the phone before they could help me. For the most part, the room was clean, except for one of the cupboard doors appearing to be almost ...

Prós: Not far away from the shopping centers, but be prepared to walk uphill a bit. The staffs were friendly, some of them are very helpful and some so so. Generally speaking the room is clean and big ...

Contras: The facilities inside the hotel were very old and not very clean.. rusty hair dryer and dusty coffee machine. Air con too old and not working properly, the room is a bit stuffy and hot.

Prós: Location, clean

Prós: Remodeled room with a nice bathroom aND fixtures.

Contras: Thin walls, pretty much no A/C, springy bed.

Prós: The beds were OK and pillows were fluffy soft to the neck and the head.

Contras: The room with the kitchenette should at least have some paper towel, cloth to wash/clean the table and counter and dish detergent. Hence I had to go to town to buy these things so that we can wash...

Prós: The room was a good size and very clean.

Contras: The Internet connection was spotty, and our bill was miscalculated so we had to go back to the front desk when they figured out the correct amount. The staff could have been warmer.

Prós: There is a convenience store right downstairs and a cafe/restaurant on site in the lobby

Contras: Only one bathroom had the tub, the other one is just the shower.

Prós: We booked a two bedroom apartment shared by 5 people. The price is a great deal. The room is very spacious and clean.

Contras: The bed is too soft, and we had shoulder and neck sore everyday when we got up.

Prós: We liked the location, an excellent restaurant is so close (California Kitchen), nice area, big hotel. The staff were very friendly and helped us

Contras: A little bit old, need refurbished The elevator didn't work properly The gym is old and very poor The swimming pool is old too

Prós: View of the ocean was the best, Swimming pool was nice.

Contras: Only 1 working elevator long wait sometimes!

Prós: It was close to our event.

Contras: The entire hotel has a smell. The beach view was awful you have to look at a horrible vacant lot.

Prós: Everything was good enjoyed our stay. Comfortable and aswell service.

Contras: Parking was a hassel. Trying to look for a place to park wasnt easy.

Contras: wifi is not so good

Prós: AC is very good, location is good. Adapter for 220V Euro-USA for free. Cleaning room withoute any doubt.

Contras: Only one f...g elevator for the whole hotel is working! 4days were not hot water. One cockroach was killed in the bathroom.

Prós: Relatively cheap Quick check in

Contras: Very dark and old rooms Lifts were slow and malfunction. there's a day only one lift worked for the whole hotel, and we waited 10 minutes for the lift but there's still no room for us and ...

Prós: Close to beach and center of town; Easy parking; Nice staff; Taxis available outside the hotel lobby; Car Hire located in lobby;

Contras: Design very outdated; Out of three elevators, only one seemed to work most of the time; Sockets awkwardly placed, had to leave devices on the floor and bed sockets were used for the lamp and clock and...

Prós: short walk to beach and on Tumon Bay , restaurants within walking distance but will need shuttle for most of stores , attractions , great potential to be elegant again if fixed up there are worse ...

Contras: value for money is relative to Guam but would be com parable to $80 hotel most of non tourist us ; pool and surrounding area NOT clean - would not get in pool , microwave is special request and $5 ...

Prós: Da localizacao e da proximidade com a praia

Contras: Do atendimento na recepção assim que chegamos e da limpeza...precisei sair dois dias antes do previsto,pois meu pai estava hospitalizado em seus últimos momentos de vida...Questionei reembolso e me ...

Prós: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.

Contras: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in. I found it unreasonable.....

Prós: The staff was extremely great.

Contras: The hotel is horrible as far as conditions mildew stains all over the bath tub, beds are extremely hard very and out dated.

Prós: the room size is big, so I have a family of 3, including my baby that slept with us at the same bed and we were able to deal with bags, feeding and bathing without any problems. Also, the illumination system allowed us to leave the room with low lights.

Contras: Cleaning could be better, consider I'm much more picky about it after the baby and the reception didn't have clear information on the carry-on wifi system. We ended up buying a pre-paid chip at the mall, which was actually really convenient.

Prós: Staff are friendly and nice. I had trouble with air condioning once again. The staff were helpfula and apologized. I just changed rooms. But out of all the hotels from hilton, hyatt, leo palace etc...

Prós: Room was available when we checked in.

Contras: Hotel could use updating

Prós: Good pillows and they kindly waived the early checkin fee after I applied for rewards program.

Contras: The room smelled so bad and the carpet was filthy. Honestly it smelled so bad I had a hard time sleeping.

Contras: Needs better parking areas and a comfortable designated smoking area. Having it right in front of the entrance is awkward.

Prós: Quick respond to my need. Staff are friendly and helpful.

Contras: When I came back, I see the price when down from ----I wished it was the other way around. Lol

Prós: the staff is nice. Any questions and issues are solved at the first time. allow me to check in earlier but only charge me additional $15 considering my red eye flight…

Contras: not more choice for restaurant

Prós: Location is near shopping area. Accessible restaurants and stores.

Contras: The staff at the reception named Alicia. I don't like her at all. She is not fit to be in the receiving area for hotel guests. The tone of her voice is very aggressive which I did not expect. I ...

Prós: Employees greeted everytime. Thats definitely a plus. Room was good

Prós: Supervisor Alicia was extremely helpful and accommodating! Her help made the stay much more enjoyable.

Contras: The facility is very run down and the rooms could use some TLC

Prós: The staff were very helpful.

Prós: extremely courteous staff and very helpful manager...the manager took the time out of his very busy schedule to help me with points of interests throughout the area e.g. places to visit and directions...

Contras: the online booking info could be more helpful especially on how to arrange hotel shuttle pick up from the airport(our cell phones were useless and we assumed the hotel performed regular airport pick ...

Prós: I like how cozy it was even though it was an older Hotel. We usually put just for the weekend and Bayview is always an option but this time we actually decided on staying there for the weekend and for...

Contras: Not really one to complain but if it happens twice I'll definitely put my experience online

Prós: Just next to the downtown Guam (Tumon)... rooms are big and facing to the bay!

Prós: It was super cold and comfy.

Contras: The icebox wasn't cold enough, beds were a bit springy.

Prós: large spacious room. Friendly staff.

Prós: Bed was comfy and clean

Contras: Carpet needs to be cleaned or shampooed. Even better, change carpet.

Contras: It said free wifi and my kids did not once get any. Was given a password it was incorrect. Maintenance came the day we were gonna check out. For family day get away it sucked. I could of paid the same...

Prós: friendly staff .easy to access the shopping shuttles . ease of airport pickup and affordable rate by the hotel

Prós: accessibility

Contras: breakfast

Prós: The rooms were clean and very nice would recommend it to friends and family looking to stay at a hotel on Guam.

Prós: Early check it, thank you so much! And the staff is always friendly and helpful. I keep coming back everytime I visit Guam.

Prós: Cama confortável.

Contras: A limpeza do quarto não era das melhores. Cheiro de mofo.

Prós: The people were great! You are treated well and the culture shows great respect of the guests. The hotel is clean and staff were very helpful.

Contras: The hotel is old and the fixtures were a well used. the little gym was not in good order so many machines weren't usable.

Prós: The location of the hotel is its primary attraction. It is directly connected to the beach. The beach itself is wonderful, it is shallow and therefore safe for children. The pool was also ...

Contras: The room was not extremely clean and the bed felt a bit humid. We set the AC at full blast for one day, and the humidity problem was largely solved. I recommend that the hotel pays closer ...

Prós: The AC was extremely cold but was nice.

Contras: Toilet keeps plugging up , unable to adjust ac a little warmer, towels were old and some torn and a bit small. Telephones weren't working the whole time we were there.

Prós: Beach view room with spectacular balcony view, facing westward for arguably one of the best sunsets you are ever going to see. Literally beachfront property. Friendly staff. Nice pool/hot tub ...

Contras: No coffee maker/hot water boiler/instant coffee in the room. No pro-rated option available for late checkout. 1 hr late checkout was free, but anything past that required you to pay the ...

Prós: The facilities were maintained considering the age of the hotel. 'The Grill at Santa Fe' served delicious food at a reasonable cost. Waitstaff and Chef were very hospitable. Our food came ...

Contras: The pool water wasn't too clean. Wish the hot tub was turned on. Wasn't aware if it was something that could be requested. Could use more pillows. Otherwise, the staff, facilities, and ...

Prós: They had a little convenient store.

Contras: They didn't clean the pool

Prós: It was close to the Navy base.

Contras: The room was smelly. Old furniture, and the TV was out of the 80's. the Staff was nice. But the hotel wasn't pet friendly. And the room I stayed in was right across the hall from the house ...

Prós: The facilities are old but clean. I wish they would upgrade their linen and fix the phone in the rooms which have not been working even when I was there in April (2 months ago). The staff was really ...

Contras: The balcony outside the room had paint peeling off and water had collected in it. It was a pity I couldn't step out to the balcony.

Prós: The staff were very friendly especially Benny The hotel shuttle was convenient

Contras: The WiFi was terrible

Prós: Service, Location, Friendly staff

Prós: Easy enough to park. Room on the 5th floor had a nice view. Shower was hot in the evening when I arrived, and also the next morning when I arose. It's nice to find a good, hot shower when I ...

Contras: The phone system wasn't working, so no wake up call. It was a wake up knock. There are also no clocks in the rooms--old school people like me need an alarm clock for a 5:30 am wake up.

Prós: The lacation and Oceanfront view was nice.

Contras: Everything else..... Room was dirty, no microwave hairblower or coffee machine. All furniture was old and broken.Matress was old dirty and broken. Bedsheets were torn. Bathroom was Old and dirty. Roomservice was bad. No operational service phone. Old TV with bad picture quality. Hotel had a bad smell of bugspray. Walls in hotel were dirty and faded. Amendeties were all out of service. Gym was closed. Pool water was dirty. I can go on and on.............. Overall horrible.

Prós: Staff was great overall hote is like a motel. Tv is still like a boc tv. Its 2016. Needs upgrade of hotel very poor looking but expensive ao thats rip off price with the condition of hotel.

Contras: Room and hote i did not like. It was like a motel and bery very old condition looking rooms.

Prós: NONE

Contras: very dirty

Prós: Nice beds, and large, cool, bedrooms

Contras: Older facility that could use a but more cleaning.

Contras: The wifi wasn't great every time your phone or tablets will go on sleep mode you have to redo the whole process and it wasn't even great at that. The tv channels are very limited not a lot of ...

Prós: It was great.

Contras: Breakfast service.

Prós: Staff were amazing...I've been to Guam several times and the people in general are just amazing...so friendly! The room cleanliness was 5 star...the room was a little old but the cleanliness ...

Contras: I was in Guam 2 weeks so the 2 most important things to me were the gym and wifi, as I was working and I couldn't been without wifi for more than 90 minutes. The hotel wifi is beyond annoying. It ...

Prós: The triple room and restroom are spacious for a family to stay. The housekeeping cleaned our room daily and replenished our toiletries, coffee and tea. The staff are very friendly and attentive to ...

Contras: It would be great if free mineral water are also provided daily instead of only during the first day as this is usually done with other hotels

Prós: It just close to k-mart and afew restaurants

Contras: Everything was run down and broken.The room was very dirty. They didnt even clean real well after the next guest. The hot and cold signs for the showers were on backwards. The fitness gym equipment ...

Prós: I enjoyed staying at the ROyal Orchid!! Business travel yet able to satisfy the kids as they enjoyed the pool after work. It was quiet and the view was great!!

Contras: You get what you pay for... it was good!!

Prós: Room upgrade

Contras: But they charged us extra don't know why

Prós: Flexible management. Comfortable and clean. Loved the bathroom.

Contras: The pool is outdated.

Prós: Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.

Contras: Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.

Prós: I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.

Contras: First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.

Prós: Saved money for this basic place :)

Prós: Location via taxi to the airport

Contras: Unhelpful staff Outdated rooms Uncomfortable twin beds No computer/printer access Noise Furniture

Prós: O dinheiro guardado para este lugar básico:)