Bathroom was filthy. Hair all over ,on the floor. The sink was clogged, water ran slowly. Toilet had stool particles in it. Lots of rust and dirt. If this is 3-star I wouldnt want to see 1-star. Wouldnt go back. Staff is unkempt. Rm 332
This hotel was clean, smoke free, pet free, almost kid free. It was very quiet except for the traffic noise as it is on a highway. We chose to stay on the 3rd floor so the traffic noise was not so loud. I loved the stay. Large flat screen tv and Just very clean. Nice continental breakfast buffet also.
It was ok, wasn't my best experience. Didn't really like the rooms but it was good for the weekend since I didn't spend most of my time there.
When we arrive and saw our room we were amazed. \nThe room was so clean and the bed was fantastic. We slept like babies. We had such good people to work with at the desk. The breakfast was great and so convient. The pool was small but well kept and clean. Everyone was very helpful and friendly. The grounds were so clean and well kept. We were there to watch my son play softball but it was nice to go to such a nice room when we were finished. There were lots of good places to eat and there was a Target just down the street. Our room was much nicer than the boys had down the street and from the outside you would had never thought that. We loved our room and our stay in Tallahassee. Great place to stay says 2 blonds from Missouri.
* Mold growing on walls. * Dirty bathroom. * Roaches in the refrigerator. * Safe did not work. * Exterior hotel security doors were either disabled or did not work. Security doors left open. The terrible part is that all of the above were reported to the Front Desk. They never offered to rectify a problem or change our room. We will never stay here again!
Great room. Excellant facility
Room was damp with water dripping from ceiling due to condensation from air conditioning system. Carpeting, bed linens, all hard surfaces were damp/wet. Everything was clean, but wet with resultant odor to it when we arrived.
On this visit I had to go to the desk because there was no phone. I had to go back because there were no towels. There was no iron. The bathroom was not clean. I had to clean it again. The refrigerator in room was not clean. I gave up and did not go back to the desk.
nice clean rooms, good breakfast, maybe a bit pricy ,
Hotel is clean and appears well cared for. Average. Beds were hard as rocks and no one slept well. Glad it was only one night. Now about the free breakfast, a big draw for me. Eggs were unrecognisable. Sauage was overcooked, potatoes undercooked. Grits, sausage gravy ran like water. Two cold cereals, breads, canned fruit. Would have liked to see some dairy available [yogurt,cartons of milk]. They should stick to a continental breakfast with breads, danish and fresh fruit. Did I mention the coffee? Don't even go there.
The room & bathroom were very clean. Nice big fluffy towels.Great breakfast (eggs, sausage, cereal, waffles) downstairs in the small dining area! Flat screen TV! Great staff- very efficient and helpful.Felt very safe & secure-exterior doors required room card to open them. Inside corridors.
The Saltwater pool was fantastic Air conditioning wasn't working well and I finally had to ask for a fan to be able to sleep. They offered another room but it was late and I didn't feel like moving at that point. Also, the refrigerator door wouldn't stay closed so it never got cold, making it useless. Manager said he was aware of it already which made me wonder why they put us in a room they knew had problems. This hotel was no more than 30 percent occupied, plenty of empty rooms and we get a room that the manager KNEW wasn't fit to occupy. He was unfriendly. He was CONSTANTLY watching every time I came out of my room and made me feel unwelcome from the minute I arrived. I will NEVER stay at that location again even if was FREE! Facility is run down with broken windows broken fixtures peeling paint. My room didn't have a smoke detector just wires hanging out of the ceiling. It was a non smoking room. I think in most places a smoke detector is required by law. Room 281
Housekeeping needs to be better in the cleaning carpet are stain outside says newly renovated room that is a lie.
Three out of four of the front desk staff were very pleasant. Good cold AC. Smell of urine in the bathroom. Towel rack coming off the wall. Sparse mediocre breakfast. TV remote wouldn't turn the TV on. Uncomfortable pillows. Traffic noise. Night clerk at check in seemed to be bothered by our arrival.
Easy access to downtown Lots of restaurant choices and shopping nearby Room smelled nice & fresh Bed was super comfortable Loved having a choice of soft and firm pillows Sofa was nice for reading Breakfast was tasty with lots of choices Best coffee of any hotel chain Door to bathroom too big, crowded the toilet, opened onto full mirrors on closet door opposite the bathroom
Great breakfast selection. Convenient location. Has option of 2 bedrooms and a kitchen with a small living room. The room I had this time (I have stayed previously) was apparently trashed by the previous customer. The bathroom doorknob was broken and mended, bath towel bar broken, rug was stained all over, doors were stained (specially the 2nd bedroom one), ottoman was shredded.
The room was huge & fully equipped with a full size kitchen, although we were only there one night. Breakfast selection was good with average quality.
Friendly staff. Loved the social hour with food. So special!!! Would have liked the pool to be heated.
Location and price Noisy at 11pm at night. Could hear upstairs. People running around and knocking on doors.
Worse place we have ever stayed in. Stained carpet. Hair clippings in sink. Dirt everywhere.
I felt safe and looked clean. It was a good value for the price. The person at the desk told me she would switch my room to non smoking and implies she had been successful but I assume was not because the smoke smell was evident. Plenty of parking. Convenient to FSU I was booked in a smoking room because there was no nonsmoking rooms available. Even the lobby had a smoke scent
Very courteous staff, only spent the night as I was using it as a pit stop, right off the highway which was great and It has a Waffle House next to it, great! Had breakfast and kept on with my trip.
The hotel doesn't look like much from the outside, but the room was surprisingly nice and quite clean. I had no issues whatsoever, especially at the price I paid. The location off the highway and near a number of restaurants and coffee shops is quite good.
Cheap, late checkout. Slow service. 2 of 3 pillows were not clean. A lot of marks/scuffs on the walls. Breakfest offered, not so good. Pool area not very inviting.
I didn't stay Found a cockroach inside the freege
Bugs in comforter. Stains on comforter. Pubic hair all over bathroom. Totally gross!!!
The room was spacious and clean for the cost. I did not have any problems doing my stay and would recommend the hotel to others. No microwave in the room.
Nice clean room Door wouldn't close properly
Internet connection was horrible
The wifi signal was very weak.
Room was a little dirty
The facilities were dated. I expected something more from a Marriott Courtyard.
Nicely sized rooms, comfortable beds and pillows, friendly and efficient staff. Poor Wifi signal in rooms.
Good meeting room setup with current technology. Starbucks inside the hotel. Clean and comfortable rooms.
Clean and good service. Visiting FSU and was good location. Breakfast was included and good.
The desk staff was courteous and knew the area well. They helped us locate a coffee shop and a mechanic. Breakfast was included and had waffles. It was the best choice for a break along our Key West roadtrip. The bed was a bit firm.
Location is perfect, staff friendly and efficient, rooms are very nice and having a Shula's 347 at the hotel a real plus. Was very disappointed with thev $15 a night parking. So my stay was not the $149 advertised. Bait and switch?
We were in town for the weekend for a wedding. I thought the hotel was very nice. Clean. Modern. The staff was friendly. Overall I enjoyed the hotel and would recommend to a friend. Level 8 bar was very nice too. The balcony was spacious and had a nice view to sit, relax, and enjoy a drink.
Clean sheets This is a hotel that gets a lot of traffic. Its clean but the room smelled like spray deorant and the floors had carpet which was not great flooring for the cost of the hotel. Also forced valet parking. Other hotels priced less offer comparble amenties for less.
Great location Room was humid. The sheets and bed felt damp and the carpet did not feel clean.
Ate at Shula's restaurant, which was very good. Just high priced. Location is very convenient. Staff at hotel and restaurant very friendly and helpful. You could hear everything that went on in the hall. Rooms are noisy.The smoke alarm in the room across went off and they couldn't turn it off for awhile. Didn't know there was $15 charge for parking.
Friendly staff. They don't date the wine bottles when opened so they served old bitter white wine.
fast check-in/check-out; ample amounts of parking; hotel staff was extremely helpful and personable; rooms were very spacious with extremely comfortable beds and floor-length blackout curtains over the windows; altogether a great experience The roomkey scanner at the south entrance to the building was very unreliable and required multiple (5-10) attempts to unlock the door. This was very inconvenient as many times trips into the building were with full arms of luggage and/or other items.
The staff were friendly. i thought I had booked the same hotel I had been going to for 3 years. When I found out that it was the wrong one, they wouldn't let me switch. The beds were so hard we had to go to Walmart and spend 40 dollars on foam bedding so we could sleep at night.
The beds were comfortable, breakfast was delicious, and staff was very professional, friendly and accommodating
The hotel was nice but when I called ahead to ask if our room was ready they said our reservation was cancelled..I had prepaid and I had not cancelled. It took awhile for them to get it straight with Priceline. It caused me a lot of anxiety! That they tried to cancel my prepaid reservations.
Nice clean comfortable room, with good breakfast buffet for $8.99. A little far from FAMU & FSU.
location looked a little more tired than I expected for a Hilton. Did not eat breakfast at hotel as did not realize breakfast was not included.
location Pillows are terrible
Complimentary water and beverages in the lobby. Overall, clean and in a good location. The room was a bit dated, and the bathroom could have been cleaner. Dirt was visible. Tissue rolls placed inconveniently.
The room was clean and comfortable although a bit small.
The hotel staff was amazing from housekeeping, to the front desk and all who ran the breakfast buffet over the weekend All staff members went above and beyond their duty to make our stay that much nicer. Beds were confortable and the room was ice cold. I have Nothing bad to say about my 3 day,2 night stay at this hotel .
Breakfast was nice . Location was perfect . Comfortable and clean . Not all staff were professional .
No serious complaints. The bed seemed a little hard to me overall the room with comfortable. Cleaning staff were a bit loud we could hear them laughing and talking in the halls while we were still asleep. The front desk staff were very friendly
We couldn't check in until 6pm because the football team was there. We did not know until we arrived in town at noon. The general manager Sophia was very helpful as well as Trey on the night shift.
Spacious room Friendly staff Blood on sheets first night
Efficient use of space. Clean. Concise. Met all our needs nicely.
Convenient location, clean room, helpful staff
Cleanness, nice staff, comfort, convenient hours for breakfast The whole thing
Very clean. Toilet room separate from shower area so family can get ready faster to go out and about. Exactly the same as Springhill Suites we stayed at in Anchorage. So it's nice to know what your getting no matter where you go. Very roomy with separate sitting area. Has microwave, too. Free breakfast downstairs had such a variety of things. More than just coffee and danish. We will always look for Springhill Suites where ever we go. There was nothing I didn't like.