Good location. Generally pleasant and helpful staff. quick response from room service. Excellent potato and mushroom soup in the restaurant!!. Except for the bathroom safety issue, the room was good and when no opener was available for the minibar, one was quickly supplied along with the room service. We had a great view of Etna from our room that afternoon--an unexpected plus after spending ten days in other parts of Sicily. Downgraded you on "facilities" primarily on the safety issue. Like all European hotels, no one seems to make it easy for older people to get in and out of the shower/tub safely. Besides the wall bar, there are hold bars that fasten to the edge of a tub which are helpful in getting out. I have seen some here in the US, don't think I saw any in European hotels. Also square toilet seat was a surprise--we even took a photo because we had never seen such before--but I don't find that it is very comfortable to sit on!
Nice big room I did not like the fact that all companies kayak booking hotel com amoma publish one price and when you agree the price changes and ther is all ways a folse information that at the end you pay more from the publish price or you have to pay extras which are supposed to be included so please stop bloofing the customers
Room was a nice size and it was clean. Steph was unfriendly and unhelpful. Also, shuttle bus was full when we needed it. We needed to get to the airport at 5 o'clock in the morning. That's why we stayed at the hotel! Had to take a taxi for $20 instead.
Room spacious and clean. Close to airport. Shuttle pickup slow. Seem to run the shuttle hourly. So close to the airport it could be as needed or, at least, twice per hour.
Room was large and clean but next to some staff room at the very end of the hall downstairs so could hear loud talking. The location is good for travelers having to fly in and out of Catania airport. The hotel has a shuttle for 5 Euros. At a minimum coffee or tea should be provided for guests no matter even if they paid less than another guest. The hotel is not near restaurants and cafes so you would have to leave the hotel to go to a cafe.
Friendly and helpful staff.
The location is excellent and the staff were so helpful and obliging. The cleanliness both of the room and the common areas was extremely good - better than in a number of 5 star hotels around Europe i stayed in.
the bed as to hard
The staff were very helpfull Nothing
We were in honeymoon and receptionist upgrade us to a suit.Staff is very helpfull and friendliness. Location is center and walk distance to many places. Smell of the room, Ac is not working proparly. Internet is expensive.
I liked most the comfort of the room especialy the use of the air conditon,and the tideness of the beds.and next time i will be visiting Catania again I will book overethere.
location in center of catania
Staff was very friendly and helpful. The buffet breakfast, featuring both hot and cold items, breads, cornetti, cakes, champagne, and juices was not only delicious but the best that we have had in Italy. The room was clean, modern with comfortable beds. The location was ideal - right on the main shopping street of Catania and only 5-10 minute walk to the Duomo. The hotel is also very near the main open market selling fresh vegetables, fruit, bread, meat, and clothes. We stayed at the hotel in February. The temperature of the room was preset to 26 degrees Celsius. It was a little bit on the warm side. Although we tried to change the thermostat, it always reverted back to 26 degrees. This is only a minor complaint however as everything else about the hotel is perfect.
The location of the hotel was good, it is on the main street and near restaurants. The bus to the Airport is just outside the door and cost only 1euro, so dont bother with a taxi. The staff could have been more helpful. we went upstairs to the roof bar on our first night and were charged €8 each for a drink, there was a buffet set out, but none of the staff bothered to tell us that if we paid one euro extra we could have had the buffet included. The reception staff didnt seem to know much about the Mt Etna tours, they werent able to book one for us, yet when we rang the tour operator from our room, we were able to get it straight away. The lobby of the hotel was always very quiet, very few people around, a strange feeling.
Staff is excellent. Price is very good. I will come back again.
Da gentileza dos seus funcionários,do restaurante que é de facto muito bom além de oferecer um bom ambiente num pátio acolhedor. Reduzir ou eliminar o ruido dos ventiladores do A.C. no último piso.
Conforto do quarto. Atendimento poderia ser mais amigável.
Os funcionários da recepção foram extraordinários. Mt amáveis, solicitos e inteligentes na seleção do que mais nos convinha. O hotel está mt bem situado para quem quer conhecer a cidade e os arredores. Os quartos são óptimos, o pequeno-almoço excelente e o pessoal 5 estrelas.
Ótimas instalações, com muito boa manutenção e bons serviços.
Spacious room, clean and nice bathroom. Nice staff (Alfredo) ! Modern and nice pool, great breakfast, lots of choice. The hotel is about 5 min. from the city centre. There is a hotel shuttle, but the shuttle doesn't drive frequently. Drinks and food are pretty expensive in the hotel, glas of soda eur 4,-.
The pool was in excellent settings and very ease to enter if one is elderly. The food and service also excellent when we dined in the evening and the atmosphere was lovely. The hotel itself is a little shabby and too drab for a mediterranean seaside resort, it could do with a nice light uplift. Apart from that we enjoyed our two day stay. A little more care on the cleanliness in general
The hotel is in general nice, namely the garden and the swiming pool. It's located near the beach, although it's on the other side of the road (no direct connection); The hotel is in front of a noisy road; the employees are nice in general but need a little bit more of organisation; we found the bedroom small for one couple and one child
Near to the airport, nice green garden oasis in the town. This hotel is too far from 5 stars.
Double room was spacious, clean and comfortable. Buffet breakfast was excellent with plenty of variety including hot food and fresh fruit.The hotel staff were very helpful. The hotel has a superb swimming pool and offers access passes to the adjoining beach. It also operates a complimentary airport and city centre shuttle. Free WIFI is available in all the rooms. The hotel restaurant meals were excellent and reasonably priced. Parking provided on the site. Have no complaints about this hotel.
cleanliness and the pool
Rooms were very clean and good size Lower your food and beverage prices. We stayed at this hotel due to the location of the closeness to the airport. Also taxi that was hired from your hotel was an outrageous price for a five minute drive to the airport. Hotel should provide a shuttle to the airport as it is so close.
Pool. Still no fitness center. I stayed for a week and breakfast was the same every morning. Overpriced menu.
* REstruant made some good food (pasta at least). * Close to airport if yo on you way home (But is is not reaally possible to work to airport even it is only 2 km away). * Rooms to small! * Resturant service limited (only from 20 o clock in the evning, hence ,ot good for famillies with small childeren). Limited selection for room service! PRICY prices!
The location close to the airport and the nice room
Localização excelente. Bom pequeno almoço.
Funcionários atenciosos, prestativos e simpáticos. Quartos confortáveis, limpos, bonitos e bem arrumados. Recomendo!
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gostei muito do pequeno almoço na varanda, dos empregados do hotel e dos lindos quartos acho que o hotel não tem que alugar para festas ou casamento salas que fiquem no mesmo piso dos quartos.
A localização e centralidade bem como o conforto do hotel
A localização é boa...perto do Duomo e alguns restaurantes bons em tôrno dêle...a vista é muito bonita se conseguir um quarto que tenha a visão lateral do mar. o atendimento do pessoal da recepção deixa a desejar...alguns falam só o italiano e acho que alem do ingles deveriam falar tambem espanhol.
The staff is so kind, the building wonderfuly renoved! I had an upgraded room!
Nice design, new furnitures. The breakfast was extremely disappointing, the served us three tiny (3 cm diameter) bread slices and some crackers. Far from being enugh considering that it is a 4 star hotel. Air conditionning was inexistant in the public areas outside the hall.
clean, very close to the city center.. girl at the reception did not speak English at all.. very strange futuristic design, felt myself like in a mental hospital.. poor breakfast..
The hotel looks very new, nice lobby and remodeled rooms and bathrooms. The room was very small, the location was great, as long as you walk left when you get out of the hotel (if you go right you'll find lots of hookers, waiting, sitting on plastic chairs, i'm not joking). Great restaurants within 1 block, friendly staff.
This hotel is a good surprise. According to international standards, it is a real *** hotel. According to Sicilian standards it is much more than the usual *** hotel. The personnel provides very good advices: for visiting the country, for visiting the city, for restaurants... The localization is perfect to go to center town. It is also perfect to circulate in and around Catania (taking into account the local driving way). Rooms are very large. Parking is in the street. It is recommended to ask the personnel to survey the car, but also to help to pay the parking during the day (they are very gentle also for that). It could have been a very good place for families... except that the hotel is located in the border of a desperate area where pitch are operating. A very "glàuco" part of the city (no trouble coming from it for adults).
NIce hotel renewed 2010, nice staff, 5min walk to centrum, amazing value for money rate
Unfortunately, because it was the end of our long travel from the US, we slept though our stay
area not great but hotel was lovely car parking space
Friendlyness of the staff, excellent view from the breakfast room, nice bar
friendly staff in particular the waiter from Mauritius and the bar tender. rather a long way out of town. The map did not make this completely clear, to me at least!
When I booked the hotel it says: last room, book now. When I got there, there was nobody except 2 swedish persons.The hotel is nice, but if there are no guests, it's no fun. Design hotel, maar ook klassiek antiek gedeelte, erg mooi. internet to expansive, the price is 0.75 ct per hour but you have to pay for 24 hours. small swimmingpool. beachshuttle is ok, nice beach. nothing to do in the neighborhood but busstop to centre is outside the hotel.
quiet at night, pleasant to be away from center of city internet is expensive !
Quiet location, far from city center, convenient if you have a car. Professional staff, we could choose a room on the modern part of the hotel. Beautiful social area in a classic style. Very good breakfast. Paid car parking.
O serviço é de primeira. Os atendentes são ótimos e foram muito agradáveis e parecem amigos de muito tempo. Não gostei da localização. A rua à noite me pareceu muito escura e abandonada. Seria bom que o hotel trabalhasse junto à prefeitura para tornar a rua do hotel mais clara e com aparecencia de mais segura.
O quarto amplo bem decorado com comforto,e atendimento com gentis funcionarios a internet é boa O box para o banho destoa das instalações é apertado e é desagradavel o banho por toda hora se esbarra no controle da agua e acaba desligando a ducha
Do estilo Liberty (muito coerente): hall da entrada e quarto lindos!!! Da simpatia dos funcionários.
I appreciated a lot the beautifull room: large, with fine fornitures and, overall, a ceiling with original decoration. The staff (Simona and her collegues) was very efficient and polite. If I'll come back to Catania I'll choose Manganelli Palace again
location and character of rooms
We really liked Manganelli Palace. The central location was perfect to walk around Catania and to take the bus to Aci Castello. The breakfast was delicious and plentiful. Our room was big with a decoratively painted ceiling. The bathroom was modern and very clean. But what it really made this place outstanding was the staff: Simona, Dario and Danilo. Kind and extremely pleasant, they helped us fully with our travel nightmares (BA and Alitalia), thank you all! We highly recommend this hotel to everyone in search of affordable luxury and individual courtesy.
Welcoming delightful staff and wonderful painted ceilings Cracked mirror in bedroom
Staff very helpful and friendly. Quite central. They should try to increase in parking facility. If you don't have where to park, then it is impossible to find a parking space in the streets. For a Hotel, with very few parking spaces, located on the 2nd Floor, a small lift, the Hotel is rather expensive. Prices are like a 4 star Hotel in other Italian Cities.
Small hotel with very nice atmosphere. The rooms are beautifully decorated especially the sealings which are hand painted. Friendly staff. Difficult to find parking space
Great accomodation, centrally located with a great breakfast. The staff were lovely and very very helpful always. Would recommend and will stay again.
Parking within hotel grounds, friendly staff The area of Catania - I would not return to Catania
The staff was very helpful and our room was very nice I was disappointed that there was no jacuzzi in the suite as promised. That was the only reason we paid extra and there is not one. But overall the staff and the room were very nice.
Very helpful staff available 24 hours. Very quiet given position of our room overlooking a main road. Very safe and secure. Many hotels in same price bracket probably wouldn't compete. Controlling the air conditioning overnight
Most staff spoke very good English and were very helpful I would have liked to be able to book tours through the hotel like in other countries, e.g. NZ, Australia
the veiw from our room over the pool was excellent,the hotel was very clean and very well maintained they were not aware we had already paid and charged us again at checkout and insisted we hadent paid already,after 20 minutes they produced the paperwork confirming we had paid however no apology
Sea views, ambience, al fresco eating, balcony
Location is good. Just outside the centre of busy Catania. But with enough restaurants nearby. It's a good place to explore the east coast. The deck at the sea is perfect because there's no real beach nearby. There's a sandbeach south of Catania but that's full of lidos. Room had balcony and seaview and restaurant is good, even the breakfast. Service is nice and helpful. But not everybody speaks English. Be aware that a lot of the roads are not highways and that it will take some time to get there.
Amazingly helpful hotel staff, and beautiful swimming pool, even though we didn't use it Lack of air conditioning. It was hot at night, so we had to open the windows, and annoying insects flew in. We each received multiple insect bites over the 2 nights.
fantastic pool and private sea swimming area! and the offstreet secure parking is an added bonus. dining area bit dull and could be livened up slightly. also for lunch we were not allowed to sit outside?
How the hotel staff were so helpful, food was excellent, They could do with displaying more information about excursions.
The hotel is very close to the city, across the road from the sea, breakfast and the cleaniness of the rooms were good.Reception staff spoke good english and were very helpful This hotel is not in a tourist area and is more suitable for a city break or a base to tour from.
Parking our car in the hotel parking was easy. Sea view was wonderful. Breakfast is fine. Everyone speaks english and is helpful. Perimeter and fence doors should be opened by the reception crew because pavements are very narrow and walking in the street is extremely dangerous. Parking area should be supervised by someone from the staff because our car was damaged while parked.
Nice little family B$B run by two friendly and helpful guys. Really nice place for the price--flat screen, air conditioning, everything brand new. Breakfast was great--in a surprisingly ornate room covered in frescoes. Centrally located. Highly recommended. I stayed in one of the attic rooms, which had a giant head-bumping beam at about 5'9". Wi-Fi was pretty iffy, although they did their best to get it working.