Avaliações de viajantes
Avaliação geral
6,5
Bom
Baseado em 160 avaliações
Global
6,8
A embarcar
6,9
Conforto
6,5
Tripulação
7,5
Entretenimento
5,1
Comida
5,7
Informações sobre TUI fly
| Código IATA | X3 |
|---|---|
| Rotas | 385 |
| Rota principal | Palma de Maiorca Palma de Mallorca-Son Sant Joan to Hannover |
| Aeroportos em que opera | 45 |
| Aeroporto principal | Dusseldorf Duesseldorf Intl |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,6
Prós: Crew
Contras: Check In and boardung
avaliação de
-
2,0
7 hours delay
Prós: Without previos announcement
avaliação de
-
9,3
Prós: Hassle free boarding. Considerate crew.
Contras: The seats were uncomfortable.
avaliação de
-
8,4
Contras: If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!
avaliação de
-
5,0
Prós: The crew was very helpful
Contras: It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip
avaliação de
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5,0
Got to our destination on time; process could have been more pleasant
Prós: good price; flight and baggage arrived on time
Contras: Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight.
avaliação de
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7,0
Contras: The entretaiment
avaliação de
-
6,0
ooh yeah
Prós: I liked it all
Contras: The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights
avaliação de
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5,6
Prós: The entertainment
Contras: They delay the flight and boarding was very disorganized
avaliação de
-
3,5
never ever again!
Prós: quite new plain
Contras: Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
avaliação de
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2,6
LOST BAG ON SKI TRIP
Prós: Not much.
Contras: Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
avaliação de
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6,6
Nice crew but terrible logistics
Prós: The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle.
Contras: They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
avaliação de
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2,0
Lost the luggage
Prós: Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
avaliação de
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6,6
Flight delayed more than 12 hours
Prós: Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!
Contras: Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
avaliação de
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4,3
Uncomfortable
Prós: My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
avaliação de
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2,3
120 ero
Prós: When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
avaliação de
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2,0
Contras: Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
avaliação de
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3,6
Contras: No service at all.
avaliação de
-
10,0
Prós: Service is great def gonna use them more !!!!
avaliação de
-
4,6
Hidden fees
Prós: Quick, smooth flight
Contras: I ended up paying 60 eu either way for my bag
avaliação de
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6,0
Contras: No food, no entertainment
avaliação de
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6,4
A good airline with a confused Identity
Prós: AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte.
Contras: What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business.
avaliação de
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2,0
Like taking a bus to hell with thieve on board
Prós: Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!
avaliação de
-
6,0
Contras: The landing. The pilot left a dent on the runway.
avaliação de
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9,3
I would definitely fly AirBerlin again!
Prós: The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding.
Contras: The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport.
avaliação de
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8,3
Comfortable flight
Prós: Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple.
Contras: Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing.
avaliação de
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6,6
Bare bones
Prós: Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean.
Contras: No beverage service. Having to leave terminal A and go through security again at C.
avaliação de
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6,6
Change terminal headache
Prós: Flight arrived on time despite late departure. Friendly and professional staff.
Contras: Having to depart terminal A and go through security again at terminal C
avaliação de
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8,0
Read the fine print
Prós: AB is a new efficient carrier that delivers what it promises
Contras: The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake.
avaliação de
-
8,0
was fine
Prós: Good short flight, with free drinks/snack
Contras: It was all fine
avaliação de
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4,6
Baggage lost
Contras: Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard.
avaliação de
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4,0
Watch out for checked bag fees
Prós: Quick flight with good service
Contras: We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow.
avaliação de
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8,0
Short easy flight
Prós: Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries.
Contras: No entertainment but flight was so short it didn't matter
avaliação de
-
9,3
Contras: Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did.
avaliação de
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2,0
I was kicked off of the flight and no one took re
Contras: I have never seen such a failure of leadership and I will go public with this story. I am a Jewish American who lost most of my family in world war 2. This is an experience that has shaped my whole exsistance and I was almost arrested for saying the word "nazi" under my breath. The police came and when I mentioned my history And I was told that I need to forget the past and that saying the word "nazi" is illegal in Germany. I was not allowed on the flight (and any others for the rest of the day) and no one would give me their name. The supervisor who never came down to talk to me told his workers not give me his name. My husband and I were forced to buy new tickets with Luftanza. I am going public with this story and it's cruel irony. There will be consequences. Shame on air berlin.
avaliação de
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7,6
Good for a quick hop
Prós: Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room.
Contras: We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems.
avaliação de
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8,4
Prós: Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average
Contras: Boarding was a bit disorganized; did not use groups listed on tickets.
avaliação de
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4,0
Another two hour delay
Prós: Eventually arrived at my destination
Contras: Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown.
avaliação de
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2,0
Delayed 2.5 hours
Contras: Delayed for two hours with no explanation
avaliação de
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2,3
Not worth the money
Prós: Not much
Contras: I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!
avaliação de
-
6,6
Prós: Tripulação
Contras: Check-in e embarque
avaliação de
-
2,0
7 horas de atraso
Prós: Sem aviso prévio
avaliação de
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9,3
Prós: Livre de embarque. Tripulação atencioso.
Contras: Os bancos eram desconfortáveis.
avaliação de
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5,0
Chegou ao nosso destino no tempo; o processo poderia ter sido mais agradável
Prós: bom preço; vôo e bagagem chegaram a tempo
Contras: Realmente longa linha no aeroporto, embora praticamente todos faz check-in à frente na Internet. Achei desagradável e estressante para estimar o peso da bagagem e pagar por bagagem verificada on-line devido à pesada pena se você esperar até chegar ao aeroporto. Eu acredito que isso é feito de modo que eles não têm que pessoal o aeroporto check-in mesas mais adequadamente. Os assentos não eram confortáveis (não muito almofada) e o quarto da perna estava apertado.
avaliação de
-
7,0
Contras: O entretenimento
avaliação de
-
5,6
Prós: O entretenimento
Contras: O voo atrasou e o embarque foi muito desorganizado
avaliação de
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2,3
120 ero
Prós: Quando chegamos ao aeroporto e fomos para o balcão da Air Berlin acabou que o cartão é devolvido não incluindo bagagem. O voo de Tel Aviv para Berlim incluía uma mala, mas não de Berlim para Tel Aviv. Pagamos 120 euros por bagagem, embora não tenhamos visto um convite para não ter pago tudo com antecedência. Ninguém tentou nos ajudar, e explicar e atitude era fria e arrogante.
avaliação de
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2,0
Contras: Causado danificado à minha bagagem e eu relatei e enviei todos os documentos necessários. Tem sido duas semanas e a empresa ainda não me contactou.
avaliação de
-
3,6
Contras: Nenhum serviço.
avaliação de
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10,0
Prós: O serviço é ótimo def vai utilizá-las mais!!!!
avaliação de
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4,6
Custos ocultos
Prós: Voo rápido e tranquilo
Contras: Acabei pagando 60 euros pela minha bagagem
avaliação de
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6,0
Contras: Sem comida, não de entretenimento
avaliação de
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6,0
Contras: O pouso. O piloto deixou um rombo na pista.
avaliação de
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8,3
Voo confortável
Prós: Avião limpo e confortável. Serviço agradável. Área de espera também era confortável e a sinalização era boa. Check-in foi simples.
Contras: Voo atrasou e o processo de embarque foi desorganizado. Bagagem demorou um pouco para chegar.
avaliação de
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6,6
Básico
Prós: Embarcamos, partimos e chegamos pontualmente. Atendentes de voo amigáveis e profissionais. Avião limpo.
Contras: Sem serviço de bebidas. Ter que sair do terminal A e passar pela segurança novamente no C.
avaliação de
-
8,0
Foi bom
Prós: Curto voo bom, com bebidas gratuitas/lanchonete
Contras: Que estava tudo bem
avaliação de
-
4,6
Bagagem perdida
Contras: A Air Berlin perdeu a minha bagagem. Além disso, eles não atenderam a minha ligação no serviço ao cliente. Eles foram extremamente ruins neste ponto.
avaliação de
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4,0
Cuidado para fora para as taxas de sacola verificadas
Prós: Vôo rápido com bom serviço
Contras: Ficamos chocados com as taxas escandalosas para os sacos verificados -- 60 euros para uma peça que as outras companhias aéreas consideram continuar. Mais do que o bilhete em si! Cuidado com isso. Wish kayak tinha incluído esta informação de alguma forma.
avaliação de
-
9,3
Contras: Ter de esperar várias horas para confirmar a minha reserva. Eu queria uma confirmação imediata meu vôo foi reservado como meu associado fez.
avaliação de
-
7,6
Bom para um salto rápido
Prós: Funcionários muito atenciosos e atenciosos. O vôo era suave e eu estava sentado em uma fila de saída, então havia muito espaço.
Contras: Tivemos que verificar a bagagem no último minuto e foi muito caro, mas poderíamos ter comprado bilhetes com bagagem, por isso apenas esteja ciente se você tem bagagem para comprar com antecedência. Além disso, apenas 8 quilos permitidos como transporte, a mina era pequena o suficiente, mas muito pesada... :( Embarque no TXL estava lotado com outros vôos saindo na mesma área, mas nós não tivemos problemas.
avaliação de
-
9,3
Prós: Hassle free boarding. Considerate crew.
Contras: The seats were uncomfortable.
avaliação de
-
10,0
Prós: Service is great def gonna use them more !!!!
avaliação de
-
9,3
I would definitely fly AirBerlin again!
Prós: The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding.
Contras: The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport.
avaliação de
-
9,3
Contras: Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did.
avaliação de
-
9,3
Prós: Livre de embarque. Tripulação atencioso.
Contras: Os bancos eram desconfortáveis.
avaliação de
-
10,0
Prós: O serviço é ótimo def vai utilizá-las mais!!!!
avaliação de
-
9,3
Contras: Ter de esperar várias horas para confirmar a minha reserva. Eu queria uma confirmação imediata meu vôo foi reservado como meu associado fez.
avaliação de
-
6,6
Prós: Crew
Contras: Check In and boardung
avaliação de
-
8,4
Contras: If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!
avaliação de
-
7,0
Contras: The entretaiment
avaliação de
-
6,6
Nice crew but terrible logistics
Prós: The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle.
Contras: They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
avaliação de
-
6,6
Flight delayed more than 12 hours
Prós: Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!
Contras: Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
avaliação de
-
8,3
Comfortable flight
Prós: Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple.
Contras: Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing.
avaliação de
-
6,6
Bare bones
Prós: Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean.
Contras: No beverage service. Having to leave terminal A and go through security again at C.
avaliação de
-
6,6
Change terminal headache
Prós: Flight arrived on time despite late departure. Friendly and professional staff.
Contras: Having to depart terminal A and go through security again at terminal C
avaliação de
-
8,0
Read the fine print
Prós: AB is a new efficient carrier that delivers what it promises
Contras: The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake.
avaliação de
-
8,0
was fine
Prós: Good short flight, with free drinks/snack
Contras: It was all fine
avaliação de
-
8,0
Short easy flight
Prós: Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries.
Contras: No entertainment but flight was so short it didn't matter
avaliação de
-
7,6
Good for a quick hop
Prós: Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room.
Contras: We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems.
avaliação de
-
8,4
Prós: Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average
Contras: Boarding was a bit disorganized; did not use groups listed on tickets.
avaliação de
-
6,6
Prós: Tripulação
Contras: Check-in e embarque
avaliação de
-
7,0
Contras: O entretenimento
avaliação de
-
8,3
Voo confortável
Prós: Avião limpo e confortável. Serviço agradável. Área de espera também era confortável e a sinalização era boa. Check-in foi simples.
Contras: Voo atrasou e o processo de embarque foi desorganizado. Bagagem demorou um pouco para chegar.
avaliação de
-
6,6
Básico
Prós: Embarcamos, partimos e chegamos pontualmente. Atendentes de voo amigáveis e profissionais. Avião limpo.
Contras: Sem serviço de bebidas. Ter que sair do terminal A e passar pela segurança novamente no C.
avaliação de
-
8,0
Foi bom
Prós: Curto voo bom, com bebidas gratuitas/lanchonete
Contras: Que estava tudo bem
avaliação de
-
7,6
Bom para um salto rápido
Prós: Funcionários muito atenciosos e atenciosos. O vôo era suave e eu estava sentado em uma fila de saída, então havia muito espaço.
Contras: Tivemos que verificar a bagagem no último minuto e foi muito caro, mas poderíamos ter comprado bilhetes com bagagem, por isso apenas esteja ciente se você tem bagagem para comprar com antecedência. Além disso, apenas 8 quilos permitidos como transporte, a mina era pequena o suficiente, mas muito pesada... :( Embarque no TXL estava lotado com outros vôos saindo na mesma área, mas nós não tivemos problemas.
avaliação de
-
2,0
7 hours delay
Prós: Without previos announcement
avaliação de
-
5,0
Prós: The crew was very helpful
Contras: It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip
avaliação de
-
5,0
Got to our destination on time; process could have been more pleasant
Prós: good price; flight and baggage arrived on time
Contras: Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight.
avaliação de
-
6,0
ooh yeah
Prós: I liked it all
Contras: The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights
avaliação de
-
5,6
Prós: The entertainment
Contras: They delay the flight and boarding was very disorganized
avaliação de
-
3,5
never ever again!
Prós: quite new plain
Contras: Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
avaliação de
-
2,6
LOST BAG ON SKI TRIP
Prós: Not much.
Contras: Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
avaliação de
-
2,0
Lost the luggage
Prós: Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
avaliação de
-
4,3
Uncomfortable
Prós: My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
avaliação de
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2,3
120 ero
Prós: When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
avaliação de
-
2,0
Contras: Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
avaliação de
-
3,6
Contras: No service at all.
avaliação de
-
4,6
Hidden fees
Prós: Quick, smooth flight
Contras: I ended up paying 60 eu either way for my bag
avaliação de
-
6,0
Contras: No food, no entertainment
avaliação de
-
6,4
A good airline with a confused Identity
Prós: AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte.
Contras: What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business.
avaliação de
-
2,0
Like taking a bus to hell with thieve on board
Prós: Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!
avaliação de
-
6,0
Contras: The landing. The pilot left a dent on the runway.
avaliação de
-
4,6
Baggage lost
Contras: Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard.
avaliação de
-
4,0
Watch out for checked bag fees
Prós: Quick flight with good service
Contras: We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow.
avaliação de
-
2,0
I was kicked off of the flight and no one took re
Contras: I have never seen such a failure of leadership and I will go public with this story. I am a Jewish American who lost most of my family in world war 2. This is an experience that has shaped my whole exsistance and I was almost arrested for saying the word "nazi" under my breath. The police came and when I mentioned my history And I was told that I need to forget the past and that saying the word "nazi" is illegal in Germany. I was not allowed on the flight (and any others for the rest of the day) and no one would give me their name. The supervisor who never came down to talk to me told his workers not give me his name. My husband and I were forced to buy new tickets with Luftanza. I am going public with this story and it's cruel irony. There will be consequences. Shame on air berlin.
avaliação de
-
4,0
Another two hour delay
Prós: Eventually arrived at my destination
Contras: Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown.
avaliação de
-
2,0
Delayed 2.5 hours
Contras: Delayed for two hours with no explanation
avaliação de
-
2,3
Not worth the money
Prós: Not much
Contras: I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!
avaliação de
-
2,0
7 horas de atraso
Prós: Sem aviso prévio
avaliação de
-
5,0
Chegou ao nosso destino no tempo; o processo poderia ter sido mais agradável
Prós: bom preço; vôo e bagagem chegaram a tempo
Contras: Realmente longa linha no aeroporto, embora praticamente todos faz check-in à frente na Internet. Achei desagradável e estressante para estimar o peso da bagagem e pagar por bagagem verificada on-line devido à pesada pena se você esperar até chegar ao aeroporto. Eu acredito que isso é feito de modo que eles não têm que pessoal o aeroporto check-in mesas mais adequadamente. Os assentos não eram confortáveis (não muito almofada) e o quarto da perna estava apertado.
avaliação de
-
5,6
Prós: O entretenimento
Contras: O voo atrasou e o embarque foi muito desorganizado
avaliação de
-
2,3
120 ero
Prós: Quando chegamos ao aeroporto e fomos para o balcão da Air Berlin acabou que o cartão é devolvido não incluindo bagagem. O voo de Tel Aviv para Berlim incluía uma mala, mas não de Berlim para Tel Aviv. Pagamos 120 euros por bagagem, embora não tenhamos visto um convite para não ter pago tudo com antecedência. Ninguém tentou nos ajudar, e explicar e atitude era fria e arrogante.
avaliação de
-
2,0
Contras: Causado danificado à minha bagagem e eu relatei e enviei todos os documentos necessários. Tem sido duas semanas e a empresa ainda não me contactou.
avaliação de
-
3,6
Contras: Nenhum serviço.
avaliação de
-
4,6
Custos ocultos
Prós: Voo rápido e tranquilo
Contras: Acabei pagando 60 euros pela minha bagagem
avaliação de
-
6,0
Contras: Sem comida, não de entretenimento
avaliação de
-
6,0
Contras: O pouso. O piloto deixou um rombo na pista.
avaliação de
-
4,6
Bagagem perdida
Contras: A Air Berlin perdeu a minha bagagem. Além disso, eles não atenderam a minha ligação no serviço ao cliente. Eles foram extremamente ruins neste ponto.
avaliação de
-
4,0
Cuidado para fora para as taxas de sacola verificadas
Prós: Vôo rápido com bom serviço
Contras: Ficamos chocados com as taxas escandalosas para os sacos verificados -- 60 euros para uma peça que as outras companhias aéreas consideram continuar. Mais do que o bilhete em si! Cuidado com isso. Wish kayak tinha incluído esta informação de alguma forma.
avaliação de
Estado do voo
Mapa de rotas da TUI fly
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
2312
Dusseldorf
DUS
Palma de Maiorca
PMI
2259
Las Palmas
LPA
Frankfurt
FRA
2313
Palma de Maiorca
PMI
Dusseldorf
DUS
2163
Puerto del Rosario
FUE
Munique
MUC
2162
Munique
MUC
Puerto del Rosario
FUE
2139
Puerto del Rosario
FUE
Frankfurt
FRA
2128
Frankfurt
FRA
Palma de Maiorca
PMI
2314
Hanover
HAJ
Palma de Maiorca
PMI
6122
Dusseldorf
DUS
Hurghada
HRG
6123
Hurghada
HRG
Dusseldorf
DUS
2175
Puerto del Rosario
FUE
Estugarda
STR
2174
Estugarda
STR
Puerto del Rosario
FUE
2219
Granadilla de Abona
TFS
Estugarda
STR
2114
Dusseldorf
DUS
Las Palmas
LPA
2115
Las Palmas
LPA
Dusseldorf
DUS
2169
Las Palmas
LPA
Estugarda
STR
4292
Munique
MUC
Rodes
RHO
4293
Rodes
RHO
Munique
MUC
2138
Frankfurt
FRA
Puerto del Rosario
FUE
2129
Palma de Maiorca
PMI
Frankfurt
FRA
2272
Frankfurt
FRA
Jerez de la Frontera
XRY
2273
Jerez de la Frontera
XRY
Frankfurt
FRA
4588
Dusseldorf
DUS
Rodes
RHO
2239
Las Palmas
LPA
Munique
MUC
4707
Rodes
RHO
Estugarda
STR
2714
Estugarda
STR
Palma de Maiorca
PMI
4706
Estugarda
STR
Rodes
RHO
4105
Heraclião
HER
Dusseldorf
DUS
4807
Kos
KGS
Munique
MUC
4806
Munique
MUC
Kos
KGS
4202
Frankfurt
FRA
Heraclião
HER
4928
Basileia
BSL
Rodes
RHO
4929
Rodes
RHO
Basileia
BSL
2214
Basileia
BSL
Granadilla de Abona
TFS
7102
Rabil
BVC
Espargos
SID
2184
Colónia
CGN
Granadilla de Abona
TFS
7102
Dusseldorf
DUS
Rabil
BVC
4819
Heraclião
HER
Karlsruhe
FKB
7102
Espargos
SID
Dusseldorf
DUS
2215
Granadilla de Abona
TFS
Basileia
BSL
2185
Granadilla de Abona
TFS
Colónia
CGN
2819
Faro
FAO
Estugarda
STR
2818
Estugarda
STR
Faro
FAO
4244
Colónia
CGN
Rodes
RHO
4104
Dusseldorf
DUS
Heraclião
HER
2118
Dusseldorf
DUS
Granadilla de Abona
TFS
2142
Frankfurt
FRA
Granadilla de Abona
TFS
2149
Puerto del Rosario
FUE
Hanover
HAJ
2148
Hanover
HAJ
Puerto del Rosario
FUE
2315
Palma de Maiorca
PMI
Hanover
HAJ
4245
Rodes
RHO
Colónia
CGN
4589
Rodes
RHO
Dusseldorf
DUS
2119
Granadilla de Abona
TFS
Dusseldorf
DUS
2143
Granadilla de Abona
TFS
Frankfurt
FRA
2824
Hanover
HAJ
Faro
FAO
2238
Munique
MUC
Las Palmas
LPA
2518
Colónia
CGN
Palma de Maiorca
PMI
4262
Frankfurt
FRA
Rodes
RHO
4715
Heraclião
HER
Estugarda
STR
2122
Paderborn
PAD
Palma de Maiorca
PMI
2519
Palma de Maiorca
PMI
Colónia
CGN
2123
Palma de Maiorca
PMI
Paderborn
PAD
2785
Palma de Maiorca
PMI
Karlsruhe
FKB
4106
Hanover
HAJ
Heraclião
HER
4203
Heraclião
HER
Frankfurt
FRA
4107
Heraclião
HER
Hanover
HAJ
2406
Munique
MUC
Palma de Maiorca
PMI
2407
Palma de Maiorca
PMI
Munique
MUC
2715
Palma de Maiorca
PMI
Estugarda
STR
4312
Hanover
HAJ
Rodes
RHO
4263
Rodes
RHO
Frankfurt
FRA
4313
Rodes
RHO
Hanover
HAJ
4714
Estugarda
STR
Heraclião
HER
2168
Estugarda
STR
Las Palmas
LPA
4283
Heraclião
HER
Munique
MUC
4282
Munique
MUC
Heraclião
HER
415
Antália
AYT
Dusseldorf
DUS
2132
Basileia
BSL
Palma de Maiorca
PMI
414
Dusseldorf
DUS
Antália
AYT
2914
Dusseldorf
DUS
Ibiza
IBZ
4552
Dusseldorf
DUS
Lárnaca
LCA
2252
Dusseldorf
DUS
Jerez de la Frontera
XRY
4578
Frankfurt
FRA
Lárnaca
LCA
2636
Frankfurt
FRA
Sant Climent
MAH
2144
Hanover
HAJ
Granadilla de Abona
TFS
2274
Hanover
HAJ
Jerez de la Frontera
XRY
6165
Hurghada
HRG
Nuremberga
NUE
2915
Ibiza
IBZ
Dusseldorf
DUS
4553
Lárnaca
LCA
Dusseldorf
DUS
4579
Lárnaca
LCA
Frankfurt
FRA
2196
Munique
MUC
Granadilla de Abona
TFS
2248
Munique
MUC
Jerez de la Frontera
XRY
6164
Nuremberga
NUE
Hurghada
HRG
6772
Nuremberga
NUE
Marsa Alam
RMF
4842
Paderborn
PAD
Rodes
RHO
2133
Palma de Maiorca
PMI
Basileia
BSL
4843
Rodes
RHO
Paderborn
PAD
6773
Marsa Alam
RMF
Nuremberga
NUE
6254
Espargos
SID
Estugarda
STR
6254
Estugarda
STR
Rabil
BVC
2218
Estugarda
STR
Granadilla de Abona
TFS
2222
Estugarda
STR
Jerez de la Frontera
XRY
2145
Granadilla de Abona
TFS
Hanover
HAJ
2197
Granadilla de Abona
TFS
Munique
MUC
2253
Jerez de la Frontera
XRY
Dusseldorf
DUS
2275
Jerez de la Frontera
XRY
Hanover
HAJ
2249
Jerez de la Frontera
XRY
Munique
MUC
2223
Jerez de la Frontera
XRY
Estugarda
STR
275
Antália
AYT
Frankfurt
FRA
2204
Basileia
BSL
Las Palmas
LPA
2278
Colónia
CGN
Puerto del Rosario
FUE
4102
Colónia
CGN
Heraclião
HER
4882
Colónia
CGN
Kos
KGS
117
Dalaman
DLM
Dusseldorf
DUS
116
Dusseldorf
DUS
Dalaman
DLM
2116
Dusseldorf
DUS
Puerto del Rosario
FUE
4572
Dusseldorf
DUS
Kos
KGS
2813
Faro
FAO
Frankfurt
FRA
2825
Faro
FAO
Hanover
HAJ
4818
Karlsruhe
FKB
Heraclião
HER
274
Frankfurt
FRA
Antália
AYT
2812
Frankfurt
FRA
Faro
FAO
4604
Frankfurt
FRA
Kos
KGS
2258
Frankfurt
FRA
Las Palmas
LPA
2279
Puerto del Rosario
FUE
Colónia
CGN
2117
Puerto del Rosario
FUE
Dusseldorf
DUS
4103
Heraclião
HER
Colónia
CGN
4883
Kos
KGS
Colónia
CGN
4573
Kos
KGS
Dusseldorf
DUS
4605
Kos
KGS
Frankfurt
FRA
4833
Kos
KGS
Paderborn
PAD
2205
Las Palmas
LPA
Basileia
BSL
2263
Las Palmas
LPA
Hanover
HAJ
4832
Paderborn
PAD
Kos
KGS
6529
Marsa Alam
RMF
Estugarda
STR
6528
Estugarda
STR
Marsa Alam
RMF
2892
Basileia
BSL
Funchal
FNC
2206
Colónia
CGN
Las Palmas
LPA
2404
Dusseldorf
DUS
Sant Climent
MAH
2784
Karlsruhe
FKB
Palma de Maiorca
PMI
4658
Karlsruhe
FKB
Rodes
RHO
2893
Funchal
FNC
Basileia
BSL
2788
Hanover
HAJ
Sant Climent
MAH
2474
Hamburgo
HAM
Sant Climent
MAH
2207
Las Palmas
LPA
Colónia
CGN
2405
Sant Climent
MAH
Dusseldorf
DUS
2789
Sant Climent
MAH
Hanover
HAJ
2475
Sant Climent
MAH
Hamburgo
HAM
4659
Rodes
RHO
Karlsruhe
FKB
4420
Karlsruhe
FKB
Kos
KGS
4372
Hanover
HAJ
Kos
KGS
4716
Hamburgo
HAM
Kos
KGS
4266
Hamburgo
HAM
Rodes
RHO
4273
Heraclião
HER
Nuremberga
NUE
4109
Heraclião
HER
Berlim
TXL
4421
Kos
KGS
Karlsruhe
FKB
4373
Kos
KGS
Hanover
HAJ
4717
Kos
KGS
Hamburgo
HAM
4855
Kos
KGS
Estugarda
STR
4272
Nuremberga
NUE
Heraclião
HER
4728
Nuremberga
NUE
Kos
KGS
4267
Rodes
RHO
Hamburgo
HAM
4854
Estugarda
STR
Kos
KGS
4108
Berlim
TXL
Heraclião
HER
2834
Basileia
BSL
Sant Climent
MAH
2835
Sant Climent
MAH
Basileia
BSL
2637
Sant Climent
MAH
Frankfurt
FRA
2529
Sant Climent
MAH
Munique
MUC
2483
Sant Climent
MAH
Estugarda
STR
2528
Munique
MUC
Sant Climent
MAH
2482
Estugarda
STR
Sant Climent
MAH
2814
Dusseldorf
DUS
Faro
FAO
2815
Faro
FAO
Dusseldorf
DUS
2262
Hanover
HAJ
Las Palmas
LPA
4456
Basileia
BSL
Heraclião
HER
4457
Heraclião
HER
Basileia
BSL
4956
Basileia
BSL
Kos
KGS
4957
Kos
KGS
Basileia
BSL
4729
Kos
KGS
Nuremberga
NUE
Rotas de voos mais procuradas
Principais aeroportos em que a TUI fly opera
- Aeroporto de Dusseldorf Duesseldorf Intl (DUS)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Hannover (HAJ)
- Aeroporto de Palma de Maiorca Palma de Mallorca-Son Sant Joan (PMI)
- Aeroporto de Puerto del Rosario Fuerteventura (FUE)
- Aeroporto de Las Palmas Gran Canária (LPA)
- Aeroporto de Munique (MUC)
- Aeroporto de Heraclião N. Kazantzakis Apt. (HER)
- Aeroporto de Estugarda Echterdingen (STR)
- Aeroporto de Aeroporto Internacional de Hurghada (HRG)
- Aeroporto de Granadilla de Abona Tenerife Sul (TFS)
- Aeroporto de Rodes Diagoras (RHO)
- Aeroporto de Kos (KGS)
- Aeroporto de Colônia-Bonn (CGN)
- Aeroporto de Basileia EuroAirport Swiss (BSL)
Informações de contacto da TUI fly
- X3 Código IATA
- +49 180 5 42 41 40 Liga
- tuifly.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.