|Rota principal||Paramaribo Zanderij to Amesterdão Schiphol|
|Aeroportos em que opera||8|
|Aeroporto principal||Paramaribo Zanderij|
Contras: Flight delayed by 9 hours with no explanation. It is a free for all at boarding. Plane is very old with the least amount of room I have had on any plane. Staff were no friendly.
Prós: Flight crew was very friendly and helpful.
Contras: After the flight time was changed twice in the days prior, we arrived to the airport three hours before the time posted on the website. There was no crew at the counter to provide us with boarding passes. The security team at the airport in Aruba needed to intervene as the ground crew at the gate refused to send someone to the check in counter. After pleading for an hour, they finally sent someone to give us boarding passes so that we could then proceed through security to the gate. The security team from the airport was nice enough to escort us all the way through customs, immigration, and security so that we would not miss our flight.
Prós: No problems at check in
Contras: The flight itself was too fast in descending-ear popping.
Prós: Keep up the good work
Prós: Fast and nice
Contras: Wi-Fi and upgrade entertainment system
Contras: Many things have to improve. Service is poor.
Prós: Economy is what it is
Contras: Everything webt pretty smooth. Especially the landing (perfect)
Prós: Food and drinks served were pleasant.
Contras: Our seats were in front of the spacious emergency exit seats and they were tighter than the rest of the plane. We were scrunched in more than the rest of the passengers which was very uncomfortable.
Prós: Food and drinks. And very attemptive staff.
Contras: Needs more technology wifi, TVs.
Prós: Plane was on time, both departure and landing
Contras: Very little leg room, if the person in front of you declined their seat they were almost in your lap.
Prós: They served sandwich and something to drink on the flight.
Contras: Brought the flight earlier wuthout an explanation. Flight was 11.15am instead of 4.15pm.
ticket got cancelled by priceline
Contras: my ticket got cancelled the same day and was marked as fraud even though they charged me for the ticket and they still haven't refunded the amount worst services ever
Prós: The simplicity of checking in at a no hassle airport. Great price but could be cheaper.
Contras: That the plane arrived two and a half hour later. Also wish that this Surinam Airways can fly through out the year not just a few months out of the year.
Prós: Very bad service, Suriname Airways cancelled outle flight which has been booked since Sept 2016 and changed it to Sunday July 30 causing problems with car rentals & hotels that have been since Sept as well.
Prós: Staff and service was great.
Very polite . Great service .
Clean airplane .
Good and drinks good.
Prós: Food was great.
Prós: Great service and they always serve a meal unlike most airlines where you just get nothing . I love this airline and I have never had any problems with them.
Contras: Plane is old so there really isn't any entertainment to speak of. The tickets are cheap for a reason so I could really careless about entertainment. It's a small airline, you can't expect them to have the best.
Fly this aurline
Prós: Great friendly service with on time and professional flights
On time, friendly service AND a hot meal!
Prós: Everything was excellent going and coming. Will definitely book Suriname Air if it is flying where we're going in the future.
Prós: Crew was great!!
Contras: AC was so low n was hot the entire 3 hours of flight.
Prós: Food and service
Contras: Stop over in trinadad for3.1/2hours for service in hot plane
Contras: Delayed twice no serious and they don't give you even water
Prós: Overall things went well
Contras: The worst problem was the horrible wait time to get our luggage at Miami. Actually only the first half came out after an extended time frame, and then we had to wait 15 minutes more for the rest of the luggage. Very poor customer relations, although probably not directly connected to Suriname, but people were not happy about Miami's lack of organization in handling the luggage.
Prós: This was the 1st time my wife and I have flown Suriname Air. Price wise you cannot beat them. This is the only airline that comes to Aruba from the US that offer a free meal. We will definitely fly with them again to and from Miami.
Prós: The staff were great on the return flight. They smiled and made small talk with the people flying. They brought me an extra meal which prevented me from going into diabetic hypoglycemia. Thanks for everything!
Contras: No flight entertainment onboard. Need tvs for long flights.
Prós: I liked that dinner was served.
Contras: Seats were a bit too small. There were no screens for watching TV or movies.
Contras: Seats were too small and no screens for TV or movies.
Prós: meals and beverages provided at no charge on flight
The best way to get to Guyana!
Prós: The flights were on time both ways, we had friendly air hostesses and the flight crew was very helpful in getting my wife and I seats together when the check in crew failed to accommodate us. The meals and snacks were fine. While the aircraft appeared to be aged, it was comfortable. The fares are excellent compared to that gouging Carib Airline.
Contras: There wasn't anything not to like-no stopping in TT and no snooty high and mighty Trinis to deal with.
Prós: Service and food drinks. Left on time Arrived early.
Contras: No tvs or movies. More organization at bag check needed
Cancelled my flight due to another carrier's tardi
Prós: The price
Contras: The customer service was nonexistent. There was no one available at the MIA airport outside of the single schedule flight time. When I called, I spoke to the same lady who was extremely unhelpful. They also cancelled my flight without a refund, eventhough I called them 4 hours beforehand to inform them that I would be missing my flight due to another airline carrier being tardy. Refused to let me board the return flight that I had already paid for. I had to purchase an additional roundtrip ticket to replace the Surinam flight. Will never fly or recommend this airline ever again.
Prós: Staff is nice
Contras: It was hot in the airplane
When you pay for a RT, that should include both wa
Prós: The price and availability of flights
Contras: Was told by the airline that since I missed my flight to my destination (Aruba from Miami) even though it was the fault of another airline (which offered to get me to my destination because of their delay), Surinam Air told me that I would forfeit my return flight (Miami to Aruba) for being a 'no show', even though I called and informed them I would not be on the flight 4 hours prior to my scheduled flight. Will never fly with this airline ever again!
Prós: Going to Guyana on the 21st, the flight was delayed almost 4hrs without explanation,lt was very difficult to contact airlines for information.Every thing see was ok.Staff very pleasant. .
Prós: other than the issues mentioned everything else was ok, nothing great about it just OK.
Contras: it was very hot when first entering the plane and it was hot until we got ready for take off. The flight leaving from Miami going to Aruba had a 3 hour delay and the communication was horrible.
Prós: The flights and the service were great,the flight attendants were extremely courteous and proffessional.Both flights went off without a hitch,I'll fly Surinam again.
Contras: Flight was cancelled first day And we had 28 Hours delay
Prós: My trip was very nice they have take good care of me.
Best flight ever!
Prós: Crew was pleasant and kept me informed before and during boarding process. Flight going and coming were on time! Definitely appreciated that.
Contras: I can't think of anything I didn't like.
Prós: Amazed to be served dinner, which was pretty tasty. Attendants were very nice and a great flight.
Contras: All was good.
Prós: The service and the smiles from the crew.
surinan air (unprintable)
Prós: Never again
Contras: Never again
Suriname Miami staff has no clue
Prós: Straight flight to Georgetown Guyana, $15 for 2nd bag
Contras: Only the lady working the checkin counter is nice, the manager has no clue.
Prós: Service was great... Pleasantly surprised that they served a meal. The staff was very friendly and was constantly serving the needs of the passengers.
Contras: The plane was old and desperately needed updating.
Prós: Free bags, meals, outstanding service
Prós: Caring and hospitaity was evident
Contras: mechanical failure resulted in cancellation of return flight on Saturday, cause me to loose my connecting flight, flight left on Sunday ,I was force to buy a connecting flight to AtlantA for $364.00 flying Delta . Sunday was a good flight.
Prós: The staff was awesome..very pleasant and helpful..Constantly providing whatever was needed to make the flight comfortable.It was a better experience than I have had on other major airlines!! No complaints..
Prós: The fare was economical but the service was five star and a hot meal was provided.
Prós: PLEASANT EXPEROENCE
Prós: This is a perfect example of getting what you pay for. The plane took off and landed - that alone is worth the rock bottom price we paid. Aside from that, the plane was very old, the interior was filthy and the cabin smelled horrible.
Contras: Voo atrasado em 9 horas sem explicação. É um livre para todos no embarque. Avião é muito velho com a menor quantidade de quarto que eu tive em qualquer avião. A equipe não foram amigável.
Prós: Nenhum problema no check-in
Contras: O vôo em si era demasiado rápido em estalar descendente-orelha.
Prós: Mantenha o bom trabalho
Prós: Rápido e simpático
Contras: Wi-Fi e atualizar o sistema de entretenimento
Contras: Muitas coisas têm que melhorar. O serviço é pobre.
Prós: A economia é o que é
Contras: Tudo webt bastante suave. Especialmente a aterragem (perfeita)
Prós: Comida e bebidas servidas foram agradáveis.
Contras: Os nossos bancos estavam em frente aos espaçosos bancos de saída de emergência e foram mais apertados do que o resto do avião. Fomos descontrolados em mais do que o resto dos passageiros, o que era muito desconfortável.
Prós: Comida e bebidas. Equipe muito atenciosa.
Contras: Precisa de mais tecnologia, wifi, TVs.
Prós: O avião estava no tempo, tanto a partida como a aterragem
Contras: Muito pouco espaço para as pernas, se a pessoa na frente de você declinou seu assento estavam quase em seu colo.
Prós: Eles serviram sanduíches e algo para beber no voo.
Contras: Voo foi mais cedo, sem uma explicação. Voo foi 11h15 em vez de 16h15.