Avaliações de viajantes
Avaliação geral
7,7
Bom
Baseado em 8 908 avaliações
Global
8,0
A embarcar
8,2
Conforto
7,7
Tripulação
8,4
Entretenimento
6,8
Comida
7,1
Informações sobre Sun Country Air
| Código IATA | SY |
|---|---|
| Rotas | 140 |
| Rota principal | Minneapolis St Paul to Las Vegas Mccarran |
| Aeroportos em que opera | 48 |
| Aeroporto principal | Minneapolis St Paul |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,6
Prós: Extremely nice and comfortable seats. Terrific crew.
Contras: Nothing
avaliação de
-
2,0
Prós: Nothing. I was not allowed to board because I was 5 minutes late for checkin and was not allowed to check in ahead of time online. I had a ticket. The plane was right on the other side of security. I had plenty of time to catch my flight if I'd had a boarding pass. Instead I had to buy a new ticket.
Contras: Let me check in ahead of time online. Also, make it abundantly clear on the ticket and elsewhere that if I check in at the airport it has to be at least 45 minutes before departure.
avaliação de
-
10,0
Prós: Timeliness
avaliação de
-
7,6
Prós: New plane, very comfortable. Crew handled weather delay well.
Contras: EWR Terminal B3 has the worst TSA capacity I’ve seen in a long time - understaffed, no TSA PreCheck (& no option to go through a different security check point), resulting in very slow lines from inadequately shepherded inexperienced international travelers. I won’t take Sun Country again thru’ EWR
avaliação de
-
8,0
Contras: Complimentary pretzels or something
avaliação de
-
8,3
Prós: Crew was nice
Contras: Could use more comfortable seats. Crew was nice but not very talkative
avaliação de
-
9,0
Prós: We left right on time. Arrived right on time.//////222/'
Contras: If row 6 costs more because of increased leg room, how much more space was there than in row 8,9, etc?
avaliação de
-
8,5
Prós: Friendly people on the sun country flights. Pilot give info on land Mark's as we flew
Contras: Airport staff ran into my husband with a wheel chair as we were in line to go through scanner then yelled to get the line moving. Not sure where she wanted us to go. He has a lovely bruise today on the back of his leg. Talk about someone having a bad day
avaliação de
-
8,0
Prós: Back of seat was a little uncomfortable.
Contras: Seat material is made my back sweat. Would be better if cloth.
avaliação de
-
7,0
Contras: Less time on the tarmac. Spent at least 40 min, 20 each side just sitting.
avaliação de
-
5,0
Prós: The crew was very nice and professional.
Contras: Delays. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. By the time we got through security and to the gate the flight was now delayed over 4 hours. Then at one point the delay changed to 3 hours. Then back to 4. We didn’t find out a reason till we took off.
avaliação de
-
7,0
Contras: No inflight entertainment. No free snack. $40 for a carry on!
avaliação de
-
8,0
Prós: Flight attendants
Contras: Comfort
avaliação de
-
10,0
Prós: The check in was really smooth and fast. The crew was amazing.
Contras: nothing
avaliação de
-
9,3
Prós: Everything was well executed; friendly staff, clean plane, good entertainment options
avaliação de
-
3,0
Prós: We arrived .
Contras: budget airline with terrible service. I did not make my return flight due to their line moving so slowly - took 2 hours in line to be told I didn’t arrive early enough. Many people in the line missed their flight - no refund and no help. Booked with another airline - not flying Suncountry again.
avaliação de
-
6,0
Contras: Not a comfortable seat. Crew was meh, no one seemed to be in a good mood. Just not a Sun Country fan.
avaliação de
-
7,2
Prós: The crew was friendly.
Contras: Paying extra for bags is ridiculous. It needs to be included in the ticket price. Charging extra for a single bag is a deceptive practice. Charging extra for multiple bags is satisfactory.
avaliação de
-
5,0
Contras: Not a big Sun Country fan. No App!?!?
avaliação de
-
2,0
Prós: The crew was friendly.
Contras: Sun Country lost my bag and could not provide any status at the airport when we arrived. The boarding process was inconvenient; including a shuttle to the tarmac. Plane was dirty upon entering. Entertainment (airfi) didn't work.
avaliação de
-
9,6
Prós: everyone was really nice.
Contras: it was such a short flight that i didn’t have time to be bothered about anything.
avaliação de
-
4,0
Prós: The crew was great!
Contras: I had to take a bus from my gate to the plane from the new D21-26 gates.
avaliação de
-
8,5
Prós: Rhea was awesome.
Contras: Boarding is a struggle when you load from front to back. Why not load back to front and save time??
avaliação de
-
7,0
Contras: My seat was hard and worn out.
avaliação de
-
7,0
Prós: Smooth flight
Contras: The long lines
avaliação de
-
5,5
Contras: Got another plane or somehow figured out a way to get us home instead of being delayed 6 hours.
avaliação de
-
2,0
Prós: None
Contras: 4.5 hour delay for maintenance issue, flight attendants were rude, uncomfortable seats
avaliação de
-
2,4
Contras: Rude flight attendants.
avaliação de
-
9,6
Prós: The staff in this flight are attentive and offer water and coffee many time during the flight. Way better than the flight I flew to Seattle-with SC.
Contras: It was very cold but it could be just me being cold
avaliação de
-
5,3
Contras: It was delayed 3 hours due to rain that lasted about 30 minutes
avaliação de
-
9,0
Prós: On time and comfort of leg room
Contras: The gates are at the far end of the STL terminal
avaliação de
-
8,0
Prós: Great prices!
Contras: How long it took to board.
avaliação de
-
8,0
Prós: Crew and gate staff very helpful (see below).
Contras: I needed wheelchair assist at both ends. In each case I was waiting over 30 min. At the departure end there was a danger of missing the flight so one of the gate staff wheeled me, Amina was amazing. Another long wait at SFO. I spent almost as much time waiting for wheelchairs as I did on the flight!
avaliação de
-
6,0
Prós: Price was right and the flight was comfortable.
Contras: No inflight entertainment and a real lack of food for a 5 hour flight.
avaliação de
-
10,0
Prós: From desk was amazing
avaliação de
-
3,0
Prós: The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly.
Contras: If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins.
avaliação de
-
10,0
Prós: Very comfy, roomy seats. Helpful, welcoming staff. Great take-off and landing—very smooth.
Contras: It would be nice to have TV’s in the seats for longer flights.
avaliação de
-
10,0
Contras: Easy and convenient
avaliação de
-
8,5
Prós: Cabin crew very good, friendly and efficient. Good value for money.
Contras: Basic level comfort: small cramped seat. $30 charge for carry-ons is excessive.
avaliação de
-
8,6
Prós: The crew were awesome! Was comfortable
Contras: The USB ports were not charging
avaliação de
-
4,6
Contras: Smelled like fish and urine, was an hour late
avaliação de
-
3,0
Prós: The little charging thing where you can plug in your charger.
Contras: The seats, flight attendants attitude, and cleanliness.
avaliação de
-
10,0
Prós: Always friendly, smiling crew. Nice, clean, planes. Seats are comfortable enough. Always on time. Great airline.
Contras: Small complimentary pillows would be great.
avaliação de
-
9,0
Prós: Clean airplanes, comfortable, efficient.
Contras: Having neck problems I would love a recess or latch device for electronic devices that are at eye level when looking forward.
avaliação de
-
2,0
Prós: They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25
Contras: Refund
avaliação de
-
8,3
Prós: Seats were great, loved that there were movies to watch.
Contras: I didn’t care for the snack but glad there was ginger ale. The snack really didn’t affect my experience and I’m okay.
avaliação de
-
9,0
Prós: Crew was professional, effective communicators.
Contras: No complimentary snacks offered. BYO entertainment.
avaliação de
-
8,0
Prós: Ticket price, and the plane was essentially new
Contras: Announcements were weirds with lots of uhms. Seat distance for leg room was minimal for 6’2” person.
avaliação de
-
7,5
Prós: Boarding the plane went quickly, so was getting off. Also temperature inside was ideal for how hot and humid it was outside- I know some passengers complained about it being cold but I actually preferred it considering how cramped it was.
Contras: More leg room! I’m thankful I’m short, but I feel like if I were any taller i would’ve had a hard time being comfortable the whole flight.
avaliação de
-
4,4
Contras: WiFi, friendliness, food options
avaliação de
-
4,0
Prós: Head cushion on seat
Contras: Customer service needs to be worked on. From ticketing to flight attendants. Poor service
avaliação de
-
5,0
Prós: It landed early.
Contras: Some complimentary snacks. No extra fee for online check-in. It’s cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. Made it a terrible experience for all
avaliação de
-
3,3
Prós: Nothing I don’t think I’ll fly sun country again
Contras: Provide online check in at no cost. The extra cost resulted in everyone checking in at counter that was miserably understaffed. It could have resulted in a missed flight except flight was delayed for 3 hours. Due to mechanical issues.
avaliação de
-
7,2
Contras: Flight was delayed for five hours with no communication from sun country reps
avaliação de
-
10,0
Contras: Hand carry shouldn't be charged as other flights.
avaliação de
-
4,0
Prós: Not crowded, and enough space
Contras: My luggage was lost
avaliação de
-
8,5
Prós: Efficient team
Contras: The flight wasn’t on the board in the airport at one point but was fine since the same crew checked our bags and flew us out. Also both to and from Nashville our flights were delayed like an hour but luckily we were super flexible with time, but if I was looking for reliability/transfers I’d hesitat
avaliação de
-
4,6
Contras: The air vents were on low so not much air moving while we're all squeezed into tiny seats.
avaliação de
-
7,3
Prós: Seats on Sun country are ok but I don’t expect much for the relatively inexpensive flight! Crew were very efficient, polite and attentive.
Contras: Movie options
avaliação de
-
8,0
Prós: The crew was sweet
Contras: No provided entertainment but for a cheap direct flight it was amazing
avaliação de
-
8,6
Prós: Extremely nice and comfortable seats. Terrific crew.
Contras: Nothing
avaliação de
-
10,0
Prós: Timeliness
avaliação de
-
9,0
Prós: We left right on time. Arrived right on time.//////222/'
Contras: If row 6 costs more because of increased leg room, how much more space was there than in row 8,9, etc?
avaliação de
-
8,5
Prós: Friendly people on the sun country flights. Pilot give info on land Mark's as we flew
Contras: Airport staff ran into my husband with a wheel chair as we were in line to go through scanner then yelled to get the line moving. Not sure where she wanted us to go. He has a lovely bruise today on the back of his leg. Talk about someone having a bad day
avaliação de
-
10,0
Prós: The check in was really smooth and fast. The crew was amazing.
Contras: nothing
avaliação de
-
9,3
Prós: Everything was well executed; friendly staff, clean plane, good entertainment options
avaliação de
-
9,6
Prós: everyone was really nice.
Contras: it was such a short flight that i didn’t have time to be bothered about anything.
avaliação de
-
8,5
Prós: Rhea was awesome.
Contras: Boarding is a struggle when you load from front to back. Why not load back to front and save time??
avaliação de
-
9,6
Prós: The staff in this flight are attentive and offer water and coffee many time during the flight. Way better than the flight I flew to Seattle-with SC.
Contras: It was very cold but it could be just me being cold
avaliação de
-
9,0
Prós: On time and comfort of leg room
Contras: The gates are at the far end of the STL terminal
avaliação de
-
10,0
Prós: From desk was amazing
avaliação de
-
10,0
Prós: Very comfy, roomy seats. Helpful, welcoming staff. Great take-off and landing—very smooth.
Contras: It would be nice to have TV’s in the seats for longer flights.
avaliação de
-
10,0
Contras: Easy and convenient
avaliação de
-
8,5
Prós: Cabin crew very good, friendly and efficient. Good value for money.
Contras: Basic level comfort: small cramped seat. $30 charge for carry-ons is excessive.
avaliação de
-
8,6
Prós: The crew were awesome! Was comfortable
Contras: The USB ports were not charging
avaliação de
-
10,0
Prós: Always friendly, smiling crew. Nice, clean, planes. Seats are comfortable enough. Always on time. Great airline.
Contras: Small complimentary pillows would be great.
avaliação de
-
9,0
Prós: Clean airplanes, comfortable, efficient.
Contras: Having neck problems I would love a recess or latch device for electronic devices that are at eye level when looking forward.
avaliação de
-
9,0
Prós: Crew was professional, effective communicators.
Contras: No complimentary snacks offered. BYO entertainment.
avaliação de
-
10,0
Contras: Hand carry shouldn't be charged as other flights.
avaliação de
-
8,5
Prós: Efficient team
Contras: The flight wasn’t on the board in the airport at one point but was fine since the same crew checked our bags and flew us out. Also both to and from Nashville our flights were delayed like an hour but luckily we were super flexible with time, but if I was looking for reliability/transfers I’d hesitat
avaliação de
-
7,6
Prós: New plane, very comfortable. Crew handled weather delay well.
Contras: EWR Terminal B3 has the worst TSA capacity I’ve seen in a long time - understaffed, no TSA PreCheck (& no option to go through a different security check point), resulting in very slow lines from inadequately shepherded inexperienced international travelers. I won’t take Sun Country again thru’ EWR
avaliação de
-
8,0
Contras: Complimentary pretzels or something
avaliação de
-
8,3
Prós: Crew was nice
Contras: Could use more comfortable seats. Crew was nice but not very talkative
avaliação de
-
8,0
Prós: Back of seat was a little uncomfortable.
Contras: Seat material is made my back sweat. Would be better if cloth.
avaliação de
-
7,0
Contras: Less time on the tarmac. Spent at least 40 min, 20 each side just sitting.
avaliação de
-
7,0
Contras: No inflight entertainment. No free snack. $40 for a carry on!
avaliação de
-
8,0
Prós: Flight attendants
Contras: Comfort
avaliação de
-
7,2
Prós: The crew was friendly.
Contras: Paying extra for bags is ridiculous. It needs to be included in the ticket price. Charging extra for a single bag is a deceptive practice. Charging extra for multiple bags is satisfactory.
avaliação de
-
7,0
Contras: My seat was hard and worn out.
avaliação de
-
7,0
Prós: Smooth flight
Contras: The long lines
avaliação de
-
8,0
Prós: Great prices!
Contras: How long it took to board.
avaliação de
-
8,0
Prós: Crew and gate staff very helpful (see below).
Contras: I needed wheelchair assist at both ends. In each case I was waiting over 30 min. At the departure end there was a danger of missing the flight so one of the gate staff wheeled me, Amina was amazing. Another long wait at SFO. I spent almost as much time waiting for wheelchairs as I did on the flight!
avaliação de
-
8,3
Prós: Seats were great, loved that there were movies to watch.
Contras: I didn’t care for the snack but glad there was ginger ale. The snack really didn’t affect my experience and I’m okay.
avaliação de
-
8,0
Prós: Ticket price, and the plane was essentially new
Contras: Announcements were weirds with lots of uhms. Seat distance for leg room was minimal for 6’2” person.
avaliação de
-
7,5
Prós: Boarding the plane went quickly, so was getting off. Also temperature inside was ideal for how hot and humid it was outside- I know some passengers complained about it being cold but I actually preferred it considering how cramped it was.
Contras: More leg room! I’m thankful I’m short, but I feel like if I were any taller i would’ve had a hard time being comfortable the whole flight.
avaliação de
-
7,2
Contras: Flight was delayed for five hours with no communication from sun country reps
avaliação de
-
7,3
Prós: Seats on Sun country are ok but I don’t expect much for the relatively inexpensive flight! Crew were very efficient, polite and attentive.
Contras: Movie options
avaliação de
-
8,0
Prós: The crew was sweet
Contras: No provided entertainment but for a cheap direct flight it was amazing
avaliação de
-
2,0
Prós: Nothing. I was not allowed to board because I was 5 minutes late for checkin and was not allowed to check in ahead of time online. I had a ticket. The plane was right on the other side of security. I had plenty of time to catch my flight if I'd had a boarding pass. Instead I had to buy a new ticket.
Contras: Let me check in ahead of time online. Also, make it abundantly clear on the ticket and elsewhere that if I check in at the airport it has to be at least 45 minutes before departure.
avaliação de
-
5,0
Prós: The crew was very nice and professional.
Contras: Delays. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. By the time we got through security and to the gate the flight was now delayed over 4 hours. Then at one point the delay changed to 3 hours. Then back to 4. We didn’t find out a reason till we took off.
avaliação de
-
3,0
Prós: We arrived .
Contras: budget airline with terrible service. I did not make my return flight due to their line moving so slowly - took 2 hours in line to be told I didn’t arrive early enough. Many people in the line missed their flight - no refund and no help. Booked with another airline - not flying Suncountry again.
avaliação de
-
6,0
Contras: Not a comfortable seat. Crew was meh, no one seemed to be in a good mood. Just not a Sun Country fan.
avaliação de
-
5,0
Contras: Not a big Sun Country fan. No App!?!?
avaliação de
-
2,0
Prós: The crew was friendly.
Contras: Sun Country lost my bag and could not provide any status at the airport when we arrived. The boarding process was inconvenient; including a shuttle to the tarmac. Plane was dirty upon entering. Entertainment (airfi) didn't work.
avaliação de
-
4,0
Prós: The crew was great!
Contras: I had to take a bus from my gate to the plane from the new D21-26 gates.
avaliação de
-
5,5
Contras: Got another plane or somehow figured out a way to get us home instead of being delayed 6 hours.
avaliação de
-
2,0
Prós: None
Contras: 4.5 hour delay for maintenance issue, flight attendants were rude, uncomfortable seats
avaliação de
-
2,4
Contras: Rude flight attendants.
avaliação de
-
5,3
Contras: It was delayed 3 hours due to rain that lasted about 30 minutes
avaliação de
-
6,0
Prós: Price was right and the flight was comfortable.
Contras: No inflight entertainment and a real lack of food for a 5 hour flight.
avaliação de
-
3,0
Prós: The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly.
Contras: If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins.
avaliação de
-
4,6
Contras: Smelled like fish and urine, was an hour late
avaliação de
-
3,0
Prós: The little charging thing where you can plug in your charger.
Contras: The seats, flight attendants attitude, and cleanliness.
avaliação de
-
2,0
Prós: They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25
Contras: Refund
avaliação de
-
4,4
Contras: WiFi, friendliness, food options
avaliação de
-
4,0
Prós: Head cushion on seat
Contras: Customer service needs to be worked on. From ticketing to flight attendants. Poor service
avaliação de
-
5,0
Prós: It landed early.
Contras: Some complimentary snacks. No extra fee for online check-in. It’s cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. Made it a terrible experience for all
avaliação de
-
3,3
Prós: Nothing I don’t think I’ll fly sun country again
Contras: Provide online check in at no cost. The extra cost resulted in everyone checking in at counter that was miserably understaffed. It could have resulted in a missed flight except flight was delayed for 3 hours. Due to mechanical issues.
avaliação de
-
4,0
Prós: Not crowded, and enough space
Contras: My luggage was lost
avaliação de
-
4,6
Contras: The air vents were on low so not much air moving while we're all squeezed into tiny seats.
avaliação de
Estado do voo
Mapa de rotas da Sun Country Air
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
398
São Francisco
SFO
Minneapolis
MSP
645
Nashville
BNA
Providence
PVD
646
Providence
PVD
Nashville
BNA
463
Las Vegas
LAS
San Antonio
SAT
625
Minneapolis
MSP
San Antonio
SAT
626
San Antonio
SAT
Minneapolis
MSP
395
Minneapolis
MSP
São Francisco
SFO
690
Nashville
BNA
Portland
PDX
689
Portland
PDX
Nashville
BNA
422
Los Angeles
LAX
Minneapolis
MSP
132
Las Vegas
LAS
Providence
PVD
282
Seattle
SEA
Minneapolis
MSP
266
Providence
PVD
Minneapolis
MSP
462
San Antonio
SAT
Las Vegas
LAS
285
Minneapolis
MSP
Seattle
SEA
102
Las Vegas
LAS
Minneapolis
MSP
342
Orlando
MCO
Minneapolis
MSP
101
Minneapolis
MSP
Las Vegas
LAS
341
Minneapolis
MSP
Orlando
MCO
651
Minneapolis
MSP
Denver
DEN
429
Minneapolis
MSP
Los Angeles
LAX
138
Las Vegas
LAS
Phoenix
PHX
143
Las Vegas
LAS
Bend
RDM
137
Phoenix
PHX
Las Vegas
LAS
144
Bend
RDM
Las Vegas
LAS
682
Las Vegas
LAS
Portland
PDX
681
Portland
PDX
Las Vegas
LAS
383
Minneapolis
MSP
Fort Myers
RSW
384
Fort Myers
RSW
Minneapolis
MSP
292
Portland
PDX
Minneapolis
MSP
447
Minneapolis
MSP
Santa Rosa
STS
261
Minneapolis
MSP
Chicago
ORD
267
Minneapolis
MSP
Providence
PVD
262
Chicago
ORD
Minneapolis
MSP
121
Dallas
DFW
Las Vegas
LAS
603
Minneapolis
MSP
Phoenix
PHX
604
Phoenix
PHX
Minneapolis
MSP
449
Santa Rosa
STS
Las Vegas
LAS
403
Minneapolis
MSP
São Diego
SAN
404
São Diego
SAN
Minneapolis
MSP
234
Newark
EWR
Minneapolis
MSP
233
Minneapolis
MSP
Newark
EWR
667
Minneapolis
MSP
Gulfport
GPT
269
Minneapolis
MSP
Filadélfia
PHL
270
Filadélfia
PHL
Minneapolis
MSP
295
Minneapolis
MSP
Portland
PDX
661
Minneapolis
MSP
Nova Orleães
MSY
136
St Louis
STL
Las Vegas
LAS
659
Denver
DEN
Minneapolis
MSP
145
Los Angeles
LAX
Las Vegas
LAS
632
Nashville
BNA
Minneapolis
MSP
146
Las Vegas
LAS
Los Angeles
LAX
135
Las Vegas
LAS
St Louis
STL
631
Minneapolis
MSP
Nashville
BNA
411
Minneapolis
MSP
Sacramento
SMF
412
Sacramento
SMF
Minneapolis
MSP
122
Las Vegas
LAS
Dallas
DFW
673
Minneapolis
MSP
Dallas
DFW
275
Minneapolis
MSP
St Louis
STL
662
Nova Orleães
MSY
Minneapolis
MSP
133
Providence
PVD
Las Vegas
LAS
276
St Louis
STL
Minneapolis
MSP
Principais aeroportos em que a Sun Country Air opera
- Aeroporto de Minneapolis St Paul (MSP)
- Aeroporto de Las Vegas Mccarran (LAS)
- Aeroporto de Portland (PDX)
- Aeroporto de Fort Myers do Sudoeste da Flórida (RSW)
- Aeroporto de Phoenix Sky Harbor (PHX)
- Aeroporto de Orlando Internacional (MCO)
- Aeroporto de São Francisco (SFO)
- Aeroporto de Los Angeles Internacional (LAX)
- Aeroporto de Cancún (CUN)
- Aeroporto de Tampa Internacional (TPA)
- Aeroporto de Palm Springs Municipal (PSP)
- Aeroporto de San Diego (SAN)
- Aeroporto de Miami (MIA)
- Aeroporto de Newark (EWR)
- Aeroporto de Madison Truax Field (MSN)
Informações de contacto da Sun Country Air
- SY Código IATA
- +1 651 905 2737 Liga
- suncountry.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.