Prós: Large room with two queen beds & a sofa bed worked well for two adults and two grandchildren. The room has a refrigerator& a microwave & a keurig coffee maker.
Contras: The breakfast bar had few low carb options but did have mini omelets, sausage, Greek yogurt. The pool was nice but very small.
Prós: Very clean!!!!Finally a hotel without dust bunnies and dirt in corners. Manager called to ensure our room was good 30 min after checkin. Coffee pods in rooms!Very nice breakfast food, fresh, good options for entire family.
Prós: The big room and nice bathroom
Prós: The location was exactly where we need to be. The staff was great and hotel clean.
Contras: When placing online, the description was vague. Standard room. So, we called the hotel while placing our reservation. The guy on the phone said he would put in the 2-queens when the reservation went through. When I got there it was a king and no queens.ð
Prós: Good quality towels and linens
Prós: Staff was very friendly and helpful. Bed was extremely comfortable and the bathroom and tub/shower were bright and spacious. Breakfast was decent. Love the ease of the coffee maker in room.
Contras: I was given a wifi code at check-in (8:30 pm)which expired at midnight even though it wasn't suppose to expire the next night at midnight. Should have given me the new code as well at check-in. Lost wifi and interrupted work. Wake up call didn't work.
Prós: Staff was great and the rooms were well kept and they were very accommodating to our needs
Prós: Continentalk breakfast was AMAZING.
Contras: Unfortunately, we will not stay again due to the fact they put TWO $150 holds on the debit card we used in case of incidentals. It also was not for one day, it was for 3!
Prós: Attractive, clean, kind staff, good breakfast.
Prós: Spacious room, Clean
Contras: The breakfast was bland and the sausage was undercooked.
Prós: It is a beautiful newer hotel.
Contras: This seems to be a cheaply built hotel. We could hear every door slam closed on our end of the hotel. We also could hear water running in the sink or shower in the room next to us. Also, we could hear people walking in the room above us.
Contras: You'd think reserving a room six weeks in advance and paying in full would be enough for this hotel to keep your booking but that's not actually true. Someone else can show up before you, take your booking and you'll be transferred to a lesser hotel, miles away and the staff will make you feel like it's your fault. I've stayed in there in past and it was a really mixed experience. The walls are paper thin but it was in a convenient location. I would have stayed again but now I'd say reserve a room at your own risk, who knows what will happen when you get there.
Contras: There were patrons at breakfast without shoes. It was rated high on all websites we checked which is why we decided it would be fine for one night despite our misgivings about a Drury Inn. Never again. We will stick with the Hyatt when when limited to a chain hotel option. This place was disgusting.
Prós: Staff was friendly and accommodating. Vintage Route 66 feel is a delight--including original hotel signage and decor.
Prós: The decore was cool and fun.
Prós: Retro feel
Prós: The new carpeting and nostalgic decor was great! Loved the renovated bath. Will stay here again.
Prós: For an emergency stay this place surprised us. Close to banks, fast foods, bus stops, excellent service, kind staff, clean and nice facilities. Excellent experience.
Prós: Loved the theme! The fifties Route 66 them was great with lots of history in every room. The staff was more than helpful. The room was a little tight, but it was enough room for me. I appreciate the breakfast having protein. Most places just serve a lot of carbs!
Contras: My room was a little small, with only one queen size bed. But it was enough room for just me.
Prós: We loved the historical theme. Perfect location for the family wedding we were attending. Staff were very helpful!
Prós: Very clean, very neat hotel. Cool retro theme. Staff went above and beyond to make sure our stay was great. Great location.
Contras: No complaints here!
Prós: Was very enjoyable
Prós: We loved the mhm won lights and old gas pumps at the office. The room was very clean and nicely appointed, it was a great room for the value.
Contras: The bathroom was very cold and no heater in that room.
Prós: Staff is very friendly and efficient, hotel is clean and close to the airport (springfield) easy to get in and out..
Contras: be prepared to be awakened starting at 5:30 am… the door "closures" on each room must be set to "slam", because thats all you hear from 5:30 am on…. and because this hotel is wood and not concrete… it shakes the floor! …. if your an early riser, no big deal… want to sleep till nine… find another hotel!
Contras: We did NOT get queen beds. These had to be full! The area was seedy, the outside was nothing like the picture, the service and food was lacking and it was noisy. Did not get a good night's sleep at all! Really feel ripped off!
Prós: the room was nice nothing special no ice machine on my floor staff where not professional nor where they guest service orientated, seems like a bunch of teenagers run the place.
Contras: the biggest issue i have is that i came from out of state i was here on Easter holiday weekend i was double charged for my room.i am still fighting with them to be reimbursed.They seem like they have no customers service ability or correct job training.
Prós: some form of breakfast
Contras: Fake eggs, TV Channel choices and reception is terrible
Prós: Location to my meetings
Prós: Large room
Contras: Freezing cold and ac did not work and staff made us wsit 2 hours to come and fix
Prós: Big room
Contras: Paid $--- for room and had put do not disturb sign on door and maid still knocked on food and woke us up at 9 am.tried to enter locked door as well. Not what I paid for.
Is a beautiful hotel and has many nice features. This was our second time staying here. We would ask next time not to be put on the highway side.
Prós: The outdoor area with fire pit, and the grounds and all
Contras: screen door on our patio was bent and our balcony looked out onto the highway. We heard a loto highway noise in our room.
Prós: We enjoyed the space the room provided us
Contras: Burn hole in the carpet although it was a non-smoking room and there was no tell-tale odor of smoke in the room.
Prós: This hotel was exceptionally clean and the employees were all very professional and kind.
Prós: being clean, room was very nice and breakfast good
Prós: It was clean. I will give them that.
Contras: A two day stay cost $---. Staff greeted with hello, but somehow overall tone in conversation felt condescending. It was a two night stay and my friend was a smoker and all they had were non-smoking rooms. The daily surcharge for smoking is $250 per day.
Prós: Free wifi, courteous staff, great breakfast options for quick departure
Prós: Was amazed at the service and the location. Just right off the road and right by a lot of different services. Having never stayed in a Residence Inn before I really enjoyed it.
Contras: Was NOT impressed with the beds at all. Especially how much advertising was done about how you can adjust the bed (BIG JOKE!).
I would have to NOT recommend the Hotel to friends etc. on that alone. It is a HOTEL first and foremost should be the comfort of the BED!
Prós: mattress firm yet comfortable. Two types of pillows at each side. Had duvet, blanket, bedspread - most attractive & comfortable. Slept well, ( not my usual hotel experience ). Room furnishings well thought out.
Prós: The location was very good and the bed was comfortable
Contras: The hotel did not clean our room. Ie turn down beds, take out trash, new towels. Then staff blamed us as to why housekeeping did not do our room. We recieved 3 diffetent reasons why. Only one was plausible that the housekeeper was new and made a mistake.
Prós: The view of the ballpark.
Prós: Very friendly front desk clerk upon arrival at 8 pm on 06 13 2017 & the older gentlemen who managed breakfast on 06 14 2027 was awesome, but staff outside of those 2 weren't friendly or helpful.
Contras: I was gone all day on 06 14 2017 and no one cleaned my room. I did inform the front desk. He just said 'I will let someone know.' No apology
Prós: Overall was very clean and nice.
Contras: I didn't know that you had to bring your own bath soap
Contras: Yes the neighbors next door to us noizy and pounded on the wall in the middle of the night.
Contras: Maid didn't leave towels for the next day, didn't take out the trash, cups of coffee were still in room when returned.
Prós: The hotel was close to where I was going. I stay at this particular Holiday Inn Express often. Always a friendly staff. Always neat and clean
Prós: the staff was very nice! And helpful
Contras: The bed was not as comfortable as I would have liked. Would have liked to have a pillow top. I would not let that stop me from staying at this hotel again.
Prós: The cleanliness, the staff and the best breakfast experience we have ever had in a hotel
Prós: Extremely Close to where we needed to be for the weekend. Lots to do in the area!!
Contras: The Hot Tub was Shut Down...
Prós: Location. Of things the hotel has control over, staff friendliness.
Contras: There was no refrigerator in our room.
Some medications need refrigeration like insulin and eye drops.
We could have also enjoy a cold beer in our room.
Prós: The houlihans on site.
Contras: No fridge and a little over priced
Prós: Clean and friendly. Well appointed. Well above average quality for area. Great restaurant, excellent room service. Secure elevators.
Contras: Parking is a bit tricky. Events/restaurant can fill the most accessible spaces. Internet a bit sketchy in our room. No free breakfast.
Prós: The stay was excellent. The staff was helpful and very friendly. Location in town was perfect
Contras: Everything was great.
Prós: Clean, quiet rooms with dark out blinds. We had two high school sports teams also staying on our floor...and a dog...never heard a thing. The staff went above and beyond. The housekeeper left us personal notes thanking us for the tip and asking what she could do to complete our stay. The last day, a note of blessing for safe travel. The front desk staff helped corral my three toddler grandchildren in the lobby while we visited our four kids. When they got bored and unruly, they found a coloring book, crayons and warm cookies. They were professional and unobtrusive, but very attentive! Spa was hot, the food was delicious. We will use them every time we visit.
Contras: Wish we had a microwave in our room. There was one in the snack hut/gift shop so no biggie.
Prós: É bonito e aconchegante.
Contras: Não tinha frigobar no nosso quarto.
Algumas medicações precisam de refrigeração, como insulina e colírios.
Também gostaríamos de ter desfrutado de uma cerveja gelada no nosso quarto.
Prós: Always clean, always friendly staff, always great breakfast. Pet-friendly hotel, but for those of us who are not pet people, you would never know that you were staying in a room which very well could have had a pet in it before you — that's how good they are! Kudos to Zina and her staff!
Contras: Wi-Fi login frustrations: Have to login every time you return to the hotel. On an iPhone the login is extremely painful, and non-intuitive. The Wi-Fi card says that you have to login every 24 hours, but I found it was more often than that. And nothing more frustrating on business trip than to find out that none our your emails, etc. are updated when you wake up in the morning, because you have to re-login to the Wi-Fi first, before you get your messages. This is not unique to La Quinta, but it's definitely an issue where any hotel that wants to accommodate business travelers better wake up and smell the coffee.
Prós: We came to Springfield to go to Bass Pro Shops and to go to Lamberts cafe and drive to Branson. The location was perfect for what we wanted to do in Springfield.
Contras: The location, the breakfast, the size of the suite was excellent. We would stay here again. There was construction going on in the hotel, but it was hardly noticeable. The only thing that stops me from giving a full 5 stars for everything is that you were a bit understaffed. Every time I was at the front desk, I was in line because one gal was helping people and covering the phones. My usual weight was over 5 minutes.
Prós: Location and breakfast were good. Staff was courteous and responsive.
Contras: Fold out couch was horribly uncomfortable and there was no bedding for it in the room. I had to go to the front desk to get it. Also, the soap bar from the last guess was still in the shower. Ew.
Prós: The room was clean, comfortable and spacious. The breakfast was just ok. The biscuits and gravy were good but the potatoes were raw and the sausage seemed like it needed to be browned a little more. We will stay here again but likely eat breakfast out.
Contras: Not the hotels fault but the construction in front of the hotel makes access difficult.
Prós: 1. Rooms were spacious and clean
2. Hotel staff were so friendly
3. Breakfast was decent. Quantity and quality both were good
Contras: 1. Either the walls were super thin or the couple in our neighboring room have really not done it in forever. But, you can hear almost everything.
Prós: All the amenities were included in the room and full breakfast. Clean and comfortable.
Contras: The breakfast was nice, however, with a little effort in preparation, it could have been really good.
Train whistle was a little bothersome.
Prós: Good location. Easy fast check in. Room was nice and very clean. Breakfast was good and available early. Price was super.
Contras: Shower curtain needed replacement.
Prós: For me, this location was perfect. It was right off the interstate highway so that was nice.
Contras: Water softener needs to be added for the shower because long haired people will be happier. Also the wifi was down while we were there so that was unpleasant.
Prós: As nice as most hotels over$100 per night
Contras: One of the wash cloths was pretty heavily stained. Not dirty, just stained. I just set it aside, the next day it had been replaced with a new one.
Only downside for families would be no indoor pool.
Prós: Very friendly staff and at other hotels I have spent twice as much and got half the value. I will use Greenstay again.
Very friendly people
Mini fridge & microwave in room
TV in room (didn't use it though)
Free use of washer and dryer (pay for soap or bring your own)
Style and decorations
Can't hear neighbors
Environmentally friendly if you care about that sort of thing
Flexible policy on extending stay
Plenty of parking
It is worth noting that the construction is now complete and I did not experience any construction noise. The place looks very beautiful and classy and modern. The people are super friendly and I was able to easily extend my stay immediately just by asking the front desk. THey accidentally charged me a few dollars too much on one of the days inconsistent with the others, but when I pointed it out they immediately fixed the issue happily.
I was very pleased with my stay. Even though it was expensive like all hotels are expensive, it wasn't on the high end because there are many hotels twice the price even in this town. The value was very high and it is more value than some of the other cheap seedy motels.
It is also very safe here. I accidentally left my car door unlocked one time, and nothing was stolen. However I still recommend to lock your doors, because that is a smart thing to do. I just forgot by accident, but the point is that it is relatively safe. I felt comfortable walking in and out of the hotel and the receptionists wave and smiled to me every time I walked in or left.
Train noise, hard to sleep (I am a light sleeper)
Itchy sheets (could be the chemicals because I have sensitive skin)
No available outlets next to bed (I used an extension cord to the other side of the room instead)
I did have a hard time sleeping here, partly because the sheets were itchy and partly because of the train noise. I was able to get to sleep when I turned on a youtube video of the ocean noise. However it was not bed bugs, I think it was just the chemicals they used because I have very sensitive skin.
Prós: Everything was great for a one night stay.
Contras: Only downside would be a late breakfast.
Prós: Large room. Cookies and hot cocoa available. Friendly check in
Contras: Smoke alarm at 5 am. Evacuation into cold. Later discovered it was caused by someone smoking in a room.
After alarm, room keys were reprogrammed with no identification required. Just tell clerk whatever room you want. You could have gotten into anyone's room.
Road noise. Train noise. Loud room heater and refrigerator motor cycled on and off all night.
I was refused compensation for a horrid night.
Contras: Need to work on the breakfast selection , Pay closer attention to the amount of days you're staying to set the door keys to correct days
Situado em Springfield, o Hampton Springfield West encontra-se perto de vários ex-líbris, incluindo The Air and Military Museum of the Ozarks, Evangel University e Pythian Castle. O espaço fica, também, nas imediações de outros pontos de interesse, entre os quais Dickerson Park Zoo e Drury University.
Características do hotel
Entre os principais atrativos do Hampton Springfield West contam-se uma piscina interior, uma banheira de hidromassagem e uma sala de fitness, ideal para manter a forma durante as suas férias. Este hotel oferece várias facilidades para clientes que aqui se deslocam em trabalho, incluindo um business center e salas de reuniões. Este espaço proporciona-lhe ainda um variado leque de comodidades adicionais, incluindo uma sala de jogos, um cofre na receção e registo de saída rápido. O Hampton Springfield West é um estabelecimento para não fumadores.
O Hampton Springfield West tem 89 quartos.
Contras: Very outdated, including minor mold in the grout in the shower. Management is not great. They supposedly have a 24 hour grab-and-go snack area, but the food manager decided to "close it early" because of low traffic. I get you don't want to pay someone to sit there, so why not have the front desk (literally right next to it) cover it? Frustrating when you have a very hungry 8 year old at 10 pm (we had just arrived and everything else was closed).
Prós: Check in was easy and staff was friendly. Great location. Nice lobby. Bed was comfy.
Contras: We've stayed here before with good success. This time, not so much. There was a leak in the room next door, so they were working on vacuuming the water. Our air conditioner didn't work.
Prós: Nice lobby area. Employees are friendly. Bed is really comfortable. Close to where I wanted to go. Good price.
Contras: Non-smoking room had been smoked in by previous guests and housekeeping attempted to disguise smoke smell with air freshener. Bleh.This happens at all hotels so no big deal. I could have asked to switch rooms but didn't bother.
Prós: At only $20 more then our traditional budget hotel stay this is quite a value!
Spotless bathrooms, quiet and elegant feel throughout, super professional staff. We will be staying here again.
Oh, and I love the central location.....close enough to the hustle and bustle of the south side of Springfield, but far enough away to enjoy the laid back pace of the north side. Can get to the zoo in 10 minutes, or Battlefield Mall in 10 minutes.....and Bass Pro is 5 minutes away! Can also walk to downtown (half mile walk, but flat nice sidewalks) restaurants too....and thats our style.
Prós: Great environment and wonderful atmosphere with excellent service.
Contras: I would highly recommend to anyone on business or just a get-away experience.
Prós: Great complimentary breakfast. Nice good size room.
Contras: Mattress was too firm.
Prós: Everything was great except the pool was closed
Contras: When we tried to check in the front desk informed us that there were not any rooms available, even though I had already paid for one. We had to wait for a cab to take us to the "sister" hotel, a marriott near the airport which was 15 minutes away! Not happy!
Prós: Tudo foi ótimo exceto que a piscina estava fechada