Avaliações de viajantes
Avaliação geral
8,4
Excelente
Baseado em 13 615 avaliações
Embarque
8,7
Comfort
8,4
Tripulação
9,0
Entretenimento
8,0
Comida
7,8
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Encontra voos baratos na Southwest
Ida e volta
Económica
Informações sobre Southwest
| Código IATA | WN |
|---|---|
| Rotas | 5369 |
| Rota principal | Denver to Phoenix Sky Harbor |
| Aeroportos em que opera | 100 |
| Aeroporto principal | Denver |
Avaliações recentes
Classificação
2155
1073
637
268
141
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10,0
Prós: Southwest is always amazing and do all they can to make you feel welcome and comfortable
Contras: Nothing really it was great
avaliação de
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7,0
Contras: Better snacks
avaliação de
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6,0
Contras: Too cold, horrible Tasting snacks, serve alcohol
avaliação de
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10,0
Prós: Comfy seat, felt safe.
Contras: Nothing
avaliação de
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7,6
Prós: The crew did a great job taking care of everything in the new Covid environment.
Contras: The only real complaint (not Covid related) I have is that it is almost impossible to understand what announcements are being made from the cockpit - I don't know if it's the person speaking or the audio system itself. I was near the front - row 10 or so - and only understood about 10% of the words. I heard others mention that as well.
avaliação de
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6,4
Prós: The plane was in great shape. The crew was friendly and helpful (other thank the issue below).
Contras: I was very disappointed in the crew's lack of any effort to get people to wear their masks on board. All the announcements were made about mask requirements, but more than one passenger was not properly wearing their mask. The crew even watched travelers in the aisle wearing their mask well below their nose--and even had one conversation with one child (way over age 2) not wearing a mask--without doing anything about it.
avaliação de
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6,0
Contras: Very thirsty, no water available.
avaliação de
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10,0
Prós: The crew was awesome, and the flight was smooth!
avaliação de
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10,0
Contras: Enforcement of face nasks
avaliação de
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5,5
Prós: Comfortable seats.
Contras: There was a lady walking back and forth in the aisle much of the flight. She had her mask below her nose and the crew on board did not tell her to cover her nose. One crew member even had a 30 second face to face conversation with her and didn't ask her to adjust her mask. Also was very disappointed they did not do temperature checks on either flight we were on.
avaliação de
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10,0
Contras: If everyone would wear their damn masks
avaliação de
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6,4
Prós: Delayed flight, medical emergency, understandable, flight crew communication was non existent.
Contras: Keep passengers up to date on why delays, after the medical emergency delay.
avaliação de
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10,0
Prós: Crew was funny and pleasant.
avaliação de
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9,6
Prós: Crew members were awesome.
avaliação de
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10,0
Prós: I really liked that the middle row remained blocked off for this flight, being it my first round trip flight since February/pre-COVID. I also really liked that everyone had to keep their mask on to fly.
avaliação de
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3,2
Contras: Flight was too crowded with customers only 4 feet apart during flight IN THE SAME ROW BUT NOT IN FRONT OR BEHIND YOU. Whats the point of social distancing when you have people directly behind you two feet away
avaliação de
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2,8
Contras: Flight was too crowded with customers only 4 feet apart during flight IN THE SAME ROW BUT NOT IN FRONT OR BEHIND YOU. Whats the point of social distancing when you have people directly behind you two feet away
avaliação de
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4,8
Contras: Flight was too crowded with customers only 4 feet apart during flight IN THE SAME ROW BUT NOT IN FRONT OR BEHIND YOU. Whats the point of social distancing when you have people directly behind you two feet away
avaliação de
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4,0
Contras: Seats are so uncomfortable....no cushion and hurts if sitting on a long flight
avaliação de
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5,6
Contras: Seats need updating.... So uncomfortable without any cushion.
avaliação de
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10,0
Prós: Very quick flight and no middle seats booked
avaliação de
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8,0
Prós: Boarding was easy, and I liked the no middle seat feature during these times of Covid
avaliação de
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5,0
Contras: The attendant boarding the flight has zero customer service skills.
avaliação de
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8,0
Prós: On time
Contras: Give us our snacks
avaliação de
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8,3
Prós: Quiet, dark and arrived early!
Contras: Only water and snacks.
avaliação de
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6,0
Prós: I flew one way on Delta. Received bottled water with a bag for snacks the used to contain garbage. Southwest did not offer bottled water but open cups. Cups were mostly ice little water. WiFi was available for free and I was able to catch a few movies in flight.
Contras: Offer bottled water.
avaliação de
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9,3
Prós: Very friendly crew.
avaliação de
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10,0
Prós: Nice quick flight that was on time and comfortable.
Contras: No complaints. Southwest is easily my favorite airline!!
avaliação de
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10,0
Prós: Spacious seating and boarding was a breeze!
Contras: Nothing really could have been better, Southwest is a super nice airline to use in comparison to some of the other top airlines.
avaliação de
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10,0
Contras: If the security guards would not touch me ever with dirty gloves at SMF airport… And if the security would actually clean the machines so we don’t have to step in people’s feet sweat... in fact can we do away with that process all together as it seems to be gross and contaminating???:)
avaliação de
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10,0
Prós: Love southwest! Flight was early and smooth
avaliação de
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8,5
Prós: Crew was up beat and positive
Contras: Boarding was rushed and confused many people.
avaliação de
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10,0
Prós: Leaving middle seat open for saftey
Contras: Serve soft drinks
avaliação de
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10,0
Prós: Fast boarding, and with COVID they kept the middle seat open so it was very nice.
Contras: We had a weather delay but there's nothing the crew/airline can do about that!
avaliação de
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8,6
Prós: boarding better, plane cleaner, luggage delivered quick
avaliação de
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8,0
Prós: better and more efficient boarding, cleaner plane
Contras: entertainment system did not work
avaliação de
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10,0
Prós: Keeping the middle seat open
Contras: More beverage options
avaliação de
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8,5
Prós: I loved the crew and the seating.
Contras: The person behind the counter announced the flight so I expected her to control the boarding process. However, a different person about 30 yards down at the actual gate controlled boarding. I didn't notice this and wasn't listing to her because I was waiting for the person behind the counter to talk and almost missed my flight.
avaliação de
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6,3
Contras: Food
avaliação de
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8,0
Contras: Food
avaliação de
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10,0
Prós: No hassle boarding in/out
Contras: Nothing. It was a comfortable RT flight
avaliação de
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8,6
Prós: I felt like the proper steps were being taken to travelsafely. Most travelers were cooperative with social distancing and the open middle seat makes a big difference in not feeling like you are too close to others.
Contras: seems like mini cans of soft drinks with paper straws would be just as safe as the glass of water, but I realize that the airlines need so save every penny possible right now.
avaliação de
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10,0
Prós: Great flight! Left exactly on time. Arrived ten minutes early! Great landing! Kudos to the pilot!
Contras: A glass of wine and a cheese / grape appetizer!
avaliação de
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10,0
Contras: Snacks maybe :)
avaliação de
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7,3
Prós: Nice enough crew.
avaliação de
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9,0
Prós: Friendly crew
Contras: Comfy seats
avaliação de
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10,0
Prós: Todo muy bien
Contras: La verdad todo estuvo muy bien
avaliação de
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8,3
Prós: Only 90+ passengers
Contras: A minor delay
avaliação de
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10,0
Prós: Every lthing was awesome
avaliação de
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10,0
Prós: Great crew. Easy boarding, and we were able to preboard!
Contras: N/a
avaliação de
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2,0
Prós: Unable to get on plane
Contras: Allowing us the ability to get on the flight
avaliação de
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2,0
Contras: They could have let us on the plane. We got the email. Threw out our food and ran across the airport with 10 minutes before takeoff and they refused to let us on
avaliação de
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7,0
Prós: Crew was accommodating.
Contras: No food choice. No beverage services. Limited movie selection
avaliação de
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8,0
Prós: Easy airport to access and get through security quickly
Contras: No food service
avaliação de
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10,0
Prós: Everything was great I enjoyed the flight
Contras: Nothing everything was perfect
avaliação de
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10,0
Prós: The empty seats! Everyone was very courteous and never felt uncomfortable or unsanitary at all.
avaliação de
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8,3
Contras: Nothing
avaliação de
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8,6
Prós: Crew and safety measures were excellent
Contras: Customer service was poor in that the flight should have been canceled before I had to go to airport in light of the Tropical Storm Isaias which would make landfall at the same time that the flight was scheduled to leave. The Airline should try to reduce undue COVID-19 exposure. People should also be notified of the need to apply for authorization from the Ministry of Health and Wellness to enter Jamaica. #sensitization
avaliação de
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10,0
Prós: Southwest takes precautions
avaliação de
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9,6
Prós: I flew through the pandemic so this experience is a little different. I enjoyed the precautions that they had in place. When I normally travel I travel with a mask because well, people travel sick all the time. They loaded up 10 people at a time, and I honestly think that it went by a lot faster than when we are lined up and load 30 people at a time with the first 20 still in the loading ramp.
Contras: cold can of water vs only room temp? if that's even a complaint.
avaliação de
Estado do voo
Mapa de rotas da Southwest
Principais aeroportos em que a Southwest opera
- Aeroporto de Denver (DEN)
- Aeroporto de Chicago Midway (MDW)
- Aeroporto de Baltimore/Washington (BWI)
- Aeroporto de Phoenix Sky Harbor (PHX)
- Aeroporto de Las Vegas Mccarran (LAS)
- Aeroporto de Dallas Love Field (DAL)
- Aeroporto de Houston Hobby (HOU)
- Aeroporto de Orlando (MCO)
- Aeroporto de Nashville Intl (BNA)
- Aeroporto de Atlanta Hartsfield-Jackson ATL (ATL)
- Aeroporto de Lambert–St. Louis (STL)
- Aeroporto de Oakland (OAK)
- Aeroporto de Los Angeles (LAX)
- Aeroporto de São Diego (SAN)
- Aeroporto de San Jose (SJC)
Informações de contacto da Southwest
- WN Código IATA
- +1 800 435 9792 Liga
- southwest.com Visita
Política de cancelamentos da Southwest
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a Southwest continuará a atualizar as suas políticas em conformidade. Contacta diretamente a Southwest para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da Southwest está disponível aqui: Alertas e Políticas de Viagem da Southwest
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.