Localização. Ambiente geral
Infelizmente nada! Malheureusement, de rien! Unfortunately nothing! Purtroppo per niente! Leider nichts! Que tivessem empregados serios, que quando encontrassem objectos esquecidos nos quarto os entregassem na recepção, o que não foi o caso. Portanto foi roubo! Que tengan empleados honestos, que cuando encontrón algo olvidado en la habitacion, los entrguen en la recepcion. Así fue robado!
Adorei a vista, o design do hotel, o conforto, a variedade de comida e a sua localização sobre a praia é fantastica.
A mais valia do hotel será mesmo na época de praia, onde este se insere perfeitamente. Para descobrir Barcelona fica algo deslocado e pressupõe uma viagem de 1h15 de comboio em cada um dos sentidos. A antipatia demonstrada no momento de chegada por parte do funcionário que se encontrava na recepção.
This hotel is great if you have children, but the miniclub is from 5 years and up. a lot of activities at the hotel, aquaaerobics, shows at night and flippergames etc. It was a good stay. I wasnt disturbed at night. Dinnerbuffet was ok, but not fantastic. Jacuzzi costs extra, personnel at reception was not serviceminded, breakfastbuffet was bad, no eggs and bacon or vegetables (good if you want cookies and other sugarloaded food for breakfast).
brakfast and asistance from check in clark bar area and meals
Breakfast and dinner are good. The hotel is full of teenagers. Very, very noisy in the day and night. The reception is unfriendly and unhelpful.
I chose the hotel because of low price. And, as for that price, the hotel was fairly good, and hotels' describing was realy fair: it is really 400 m from the sea, realy has two pools and so on. Realy clean. I think breakfast was also ok, exept total absence of fruits and vegetables. But you can survive without them, you know :-). At the reception, they have too less people (one lady and always busy, because the hotel is big), besides, their English is realy low. I could't get very simple information. Also it was confusing to read warnings in the room, that you'll be checked by roommaide before leaving (that means - maybe you've stolen a towel or smth ?), or in the dining room, that you can not take meal with you outside. It remained me country that does not longer exists - Soviet Union, where you were treated always as a potential thieve. Does this realy is so necessary today and in eu ?..
Accommodation was basic but roomy. Good value for money One female Reception member was very unhelpful on being asked to confirm flight departure.
Close to the beach. Hotel stuff not particulary nice and helpful. You have to pay deposit for everything, starting from having an iron in the room ending on a fridge. Meals OK but not really special. Very loudly, mess on the reception, stuff on the reception may have a problem with English.
personal and cleanliness wearing the braslets is not comfortable
The staff is very helpful and friendly, family rooms nice, food ok. The hotel has a good location upon a hill. The 3 pools and Jacuzzi is very nice. The kids loved the Miniclub and the staff there. Thank you all for a lovely vacation! Many young german guests at the hotel, whom could sometimes get a bit noisy. Thin walls in the rooms. But overall not a problem.
Location and entertainment programme
Good value for money was further from the beach than i expected
how professional all their staff where.they were warm,friendly,all keen to make everyone enjoy their holiday. i had to upgrade, as double room for two had a five foot bed.i always got a six foot bed in a four star hotel.i had young kids!
I liked the pool which was very big. I liked the foyer area. Breakfast was good. Reception staff were not friendly. Had to pay extra for sunbeds, safe and refrigerator!!! No coffee making facilities. No wifi in rooms. Very basic furnishings for a 4 star hotel. Dining room too cramped. Very expensive.
Hotel personnel were very attent and friendly. The room was cleaned very well. The bathroom was adequate Swimming pool small. Not enough parasols by the sunbeds (which we had to pay Euro 1 per day for). Actuall space to move the sunbeds was minimum - all in a row. Not a standard that is by **** hotels. Not possible to rent a fridge only minibar - that is not a fridge.. We only took breakfast. The bread was very bad and some of the warm food had been warming for ages ... Had only one evening dinner - terrible. I was expecting more luxe for a **** hotel - more *** category. Location aweful. will no be returning to Onabrava and definitely not to Santa susanna
Good 4 star with traditional Spanish qualities. Friendly bar staff and good service. Buffet meals very good. A certain member of reception who tried to charge us twice for car parking despite having the receipt. She was very rude and let down the whole hotel's standards.
Breakfast Charge for use of indoor pool
We liked the presentation and comfort in the room, reasonably sized balcony and bathroom with good facilities. The cleanliness and cleaning staff were top notch. Good variety of food. Good value for money. Peoples on the receptions - they did not care about customers requests.
hotel was very clean and entertainment provided every night, breakfast was included, it was awful ever morning , tateless, tea and coffe from machine was distufishing, only drinking water from juice machine, taste of juice, supervisor at door was not very polite, and chef's rude when you asked for something not out on buffe, i stoped eating , went to coffe shop out front, needless to say we did not eat dinner, i would recomend this hotel on room onlly basis
The staff were very friendly and helpful. The hotel is clean, modern and very comfortable. Breakfast is georgious. Everything extra is charged like a fitness room, internet and car parking. Car parking costs 8€/day? Wi-Fi works only in public areas
The lack of rooms that could sleep 2 adults and 2 small children. Also there should be a way to include the indoor swimming pool into the hotel fee.
The location of the hotel was brilliant. I would suggest that you mention that the railway station is only 5 minutes walk away as we used the trains every day. It would be much more comfortable if the hotel provided the choice of an extra pillow on the bed.
Foi a segunda vez que fiquei nesta "pensão" que mais parece um hotel de 4*. Tudo o se confirmou, é a melhor relação preço qualidade na zona de Barcelona. Pessoal muito simpático, tudo muito limpo, pequeno almoço com a variedade suficiente e com produtos de qualidade, facilidade de estacionamento, mesmo em Setembro Nada. Com este preço não se encontra melhor em lado nenhum.
A melhor relação preço qualidade que conheço na região de Barcelona. Muito bom pequeno almoço, com a variedade suficiente, mas tudo de boa qualidade. Muita simpatia de toda a gente, pequeno hotel com ambiente familiar muito bem cuidado e limpo. Recomendo fortemente, quer para férias em Calella(cidadezinha junto ao mar, muito simpática), quer em trabalho. Nada a indicar, por este preço, duvido que se consiga melhor.
da simpatia das pessoas que gerem o hotel. o hotel é gerido por uma familia.Da limpeza- irrepreensivel. da proximidade da praia - excelente e do facto de com uma hora de comboio se poder estar no centro da Barcelona. Recomendo este hotel vivamente. Tem serviço de buscar ao aeroporto o que é optimo. o PA é bastante acima do expectável para um duas estrelas, aliás já estive em hoteis de 4 estrelas com PA mais fraco
simpatia e profissionalismo
O melhor é a ocalização frente ao mar e a varanda do quarto com maravilhosas vistas.O pequeno almoço era bastante variado e agradável.O ar condicionado funciona bem. O hotel está a precisar de remodelação a nível de quartos e essencialmente da casa de banho.
A localizaçao é perfeita, perto do centro comercial, perto da estaçao que vai para Barcelona e o quarto com excelente vista para o mar! Quarto muito antigo, hotel sem wi-fi, falta de tomadas e estrutura no quarto.
I felt that it was a very good deal quality/price for people who have a car and wants to visit Barcelona, the accomodation were very good. For people who wants to rest a little bit at night, depending on the room they get, it's impossible because they have animation until 2 am.
The staff were great,location was good. Good prices. The room was spacious. This is not a 4* hotel, but a decent 3*! based on that criteria it's excellent, but thinking you're going to stay in a 4* it's disappointing, especially at mealtimes. If you can reserve it at 3* prices then go for it you've nothing to lose!the food is very average, both breakfast and dinner. The coffe & juice at breakfast were quite awful and not even up to 2* standard.
It was in a good location for familes. Everything was convenient, shops, restaurants, playgrounds etc. On site facilites were very good for families also. I did not like the sofa bed. It would be ok for a short break but not for a full week. Also the playground on the hotel grounds was very small and too hot to play in. Other hotels we have stayed in had a canopy over play area which was great shelter for kids.
Convenient location, spacious room with very generous closet space, good selection of food at brekfast and excellent facilities for families Restricted parking facilities could be a problem during high season.
Very friendly and helpful staff. Very clean and tidy. Excellent location, just a short walk to the promenade and beach but far enough away from the noise at night.
The suites were very nice, it´s great with seperate bedrooms when you travel with kids. Free parking nearby The queue at breakfast was too long - even when there were plenty of free tables in the restaurant
Nice hotel with a very good quality-price ratio. I liked a design. And it was very nice that stuff have carried out all my wishes about room location and contents. I think could be a little bit noisy in a high season.
The family suites are very nice and the hotel has a clean look. The staff was very helpfull. The bathroom looked older than the rest of the room. The rooms are very noisy. We didn't like the breakfast. There's a lot of it but the quality isn't very good. Especially the coffee and fruit juices are terrible. Wifi access is also very expensive at 10€ per day.
Animação para as crianças e Canoagem e Vela promovidos pelo hotel. Fiz um pedido às 14:00 horas de um picnic/almoço para o dia seguinte, e por motivos de alteração de planos, tentei cancelar este pedido às 21:00 horas do mesmo dia do pedido e me ter sido determimantemente recusado. Foi-me dito que a essa hora (21:00 horas) o picnic já estava confeccionado. Ora, toda a gente sabe que o picnic é feito junto com o pequeno-almoço do dia seguinte.
Embora não haja muito variedade, a qualidade da comida é excelente Hotel situado entre duas estradas por isso um pouco barulhento
localização, ( perto da praia ).
Da localizaçao e da relaçao qualidade preço.
Sea view is great Room cleaning is poor, not all staff on reception speaks English
the best skill of this hotel is the position in front of the beach. the breakfast is not so good.
convenient for the resort n/a
The wiev Daily problems with the lift as staying on the fifth floor.........
breakfast, unnotisable cleaning crew in the rooms that has view onto the back yard there is no daylight for all day long !!!!!!!!!!!!!!!!!!!! from time to time bad smell in the bathroom. no aircondition!
We stayed in a room with seaview, it was excellent. We liked the rooftop pool, although the water was very cold. The buffet breakfast did not meet the standards of a 3star hotel as the dishes, glasses were a bit dirty.
1. reception staff - bilingual and extremely helpful , efficient and good humoured, 2waiter in bar - 3 location to beach and town 4 nice casual athmosphere 1. breakfast delph and glasses not fully cleaned before reuse . 2 lack of air conditioning for price 3 lack of a relaxation space 4 total lack of soundproofing between floors and road 5 noise from campers moving along road late at night agravated by 2 and 4 above - we would pay more for air conditioning
Promptitude in check-in process, in solving unexpected situations and correct information Few and overfulfilled personal in the breakfast room
It provided an easy, relaxed atmosphere with everything one might need for a comfortable stay without being precious or in any way intimidating.
I especially appreciated the location - right in front of the train station. We arrived late in the evening, exhausted afer the the travel, and we didn'thave to move far away with the luggage searching for our hotel - because there it was! It was extremely convenient! One more big plus for me - the hotel is situated quite at a distance from the noisy centre with the discos and loud music till the middle of the night. On the contrary- the area is very quiet, just perfect to have rest ans sleep normally! It's not a complaint. only a comment: we checked in late in the evening and were quite hungry after 20 hours of travel, but unfortunately, there was nothing to eat in hotel (we wanted to buy some pizza at least). So we had to go to a Venetian cafe nearby (and were quite happy with the meal there!). So, the recommendation is to have at least some snacks available to be bought at the bar while it is working - for those checking in late in the evening.
Position of hotel, excellent breakfast included in price. Very noisy
Realy cloase at the beach Parking is hard
Friendly and attentive staff. Uncomfortable bed. The shower temperature is impossible to control so you freeze or burn.
i have stayed in this hotel on several occasions and will be staying there again on my next visit,it was good value and all the staff were friendly and helpful and the food was excellant
Position of hotel, lovely sea view from balcony Towels in bathroom quite threadbare but apart from that no complaints
The staff were very friendly and helpful. Family owned and run. The food was reasonable variety and good value
Near to beach and See view -No AC and cleanliness was terrible,It seems that they give up it because of the hotel place is well.
excellent service very clean made most welcome @ looking forward to returning later this year maybe a more varied choice of menu
Hospitalidade, convívio e a piscina Melhorar a alimentação
3 adultos num quarto razoável com pequeno almoço, almoço e jantar para os 3 por 55 euros! As bebidas são à parte mas baratas. Uma garrafa de agua de 1,5l custa 2 euros (salvo euro) e uma garrafa de vinho da casa menos de 5 euros (não me recordo). Se estiveres de carro podes ir a Girona ou mesmo a Barcelona (50km). Presumo que no Verão seja muito mais caro!
A localização Melhorar a simpatia e a instrução dos funcionários; Nas refeições do restaurante nunca deveria ser retirada a comida repentinamente à hora exacta de encerramento, mas sim fechar as portas do restaurante e deixar os turistas que aí estão presentes comer com calma, deixando a alimentação exposta até cerca de 30 minutos depois da hora de encerrramento
Melhor limpeza do quarto
como foi numa época baixa, foi a calma
Animação Melhoramento dos quartos
Da companhia que levei comigo. Criar uma sala com mais computadores e baixar o preço da internet que me parece excessivamente cara.
O melhor sem duvida o preço, com pensão completa muito barulho nos quartos das pessoas dos quartos vizinhos