A mais valia do hotel será mesmo na época de praia, onde este se insere perfeitamente. Para descobrir Barcelona fica algo deslocado e pressupõe uma viagem de 1h15 de comboio em cada um dos sentidos. A antipatia demonstrada no momento de chegada por parte do funcionário que se encontrava na recepção.
Good 4 star with traditional Spanish qualities. Friendly bar staff and good service. Buffet meals very good. A certain member of reception who tried to charge us twice for car parking despite having the receipt. She was very rude and let down the whole hotel's standards.
The staff were very friendly and helpful. The hotel is clean, modern and very comfortable. Breakfast is georgious. Everything extra is charged like a fitness room, internet and car parking. Car parking costs 8€/day? Wi-Fi works only in public areas
Hotel personnel were very attent and friendly. The room was cleaned very well. The bathroom was adequate Swimming pool small. Not enough parasols by the sunbeds (which we had to pay Euro 1 per day for). Actuall space to move the sunbeds was minimum - all in a row. Not a standard that is by **** hotels. Not possible to rent a fridge only minibar - that is not a fridge.. We only took breakfast. The bread was very bad and some of the warm food had been warming for ages ... Had only one evening dinner - terrible. I was expecting more luxe for a **** hotel - more *** category. Location aweful. will no be returning to Onabrava and definitely not to Santa susanna
The location of the hotel was brilliant. I would suggest that you mention that the railway station is only 5 minutes walk away as we used the trains every day. It would be much more comfortable if the hotel provided the choice of an extra pillow on the bed.
how professional all their staff where.they were warm,friendly,all keen to make everyone enjoy their holiday. i had to upgrade, as double room for two had a five foot bed.i always got a six foot bed in a four star hotel.i had young kids!
Breakfast Charge for use of indoor pool
The lack of rooms that could sleep 2 adults and 2 small children. Also there should be a way to include the indoor swimming pool into the hotel fee.
hotel was very clean and entertainment provided every night, breakfast was included, it was awful ever morning , tateless, tea and coffe from machine was distufishing, only drinking water from juice machine, taste of juice, supervisor at door was not very polite, and chef's rude when you asked for something not out on buffe, i stoped eating , went to coffe shop out front, needless to say we did not eat dinner, i would recomend this hotel on room onlly basis
I liked the pool which was very big. I liked the foyer area. Breakfast was good. Reception staff were not friendly. Had to pay extra for sunbeds, safe and refrigerator!!! No coffee making facilities. No wifi in rooms. Very basic furnishings for a 4 star hotel. Dining room too cramped. Very expensive.
We liked the presentation and comfort in the room, reasonably sized balcony and bathroom with good facilities. The cleanliness and cleaning staff were top notch. Good variety of food. Good value for money. Peoples on the receptions - they did not care about customers requests.
Da localização. Da limpeza, de mais de 24horas sem agua quente, da confusão generalizada e principalmente quando no check-in temos de esperar horas para que seja feita a limpeza do quarto onde vamos ser acomodados e no final assistimos a uma limpeza e troca de roupas que dura pouco mais de cinco minutos. No site informa que o hotel tem transfer do e para o hotel, e na realidade não fazem, e ainda pedem o contrato onde esta mencionado isso quando seria muito mais fácil simplificarem as coisas ao retirarem das condições que fazem esse serviço. Em suma não compensa o preço apresentado para a confusão que se usufrui, a evitar.
simpatia dos empregados, localização (em frente ao mar)
Em relaçao a qualidade preço, pareçe um hotel de 6 estrelas, adoramos...
tudo periodicidade e pontualidade na limpeza dos quartos
Dificilmente se econtra um Hotel em Pensão Completa por menos de 30€. Localização excelente, fácilidade de estacionamento. Pequeno Almoço bastante completo tipo Buffet, o que é difícil econtar em Espanha. Hotel já antigo, Quartos muito simples e com poucas comodidades, Limpeza do quarto dificiente, Roupa da cama por passar a ferro, Qualidade dos alimentos do Buffet e horário disponivel pouco + de 1-hora.
a Localização á beira da praia e zona de comercio melhoria das camas.
The staff were great,location was good. Good prices. The room was spacious. This is not a 4* hotel, but a decent 3*! based on that criteria it's excellent, but thinking you're going to stay in a 4* it's disappointing, especially at mealtimes. If you can reserve it at 3* prices then go for it you've nothing to lose!the food is very average, both breakfast and dinner. The coffe & juice at breakfast were quite awful and not even up to 2* standard.
The suites were very nice, it´s great with seperate bedrooms when you travel with kids. Free parking nearby The queue at breakfast was too long - even when there were plenty of free tables in the restaurant
Very friendly and helpful staff. Very clean and tidy. Excellent location, just a short walk to the promenade and beach but far enough away from the noise at night.
Convenient location, spacious room with very generous closet space, good selection of food at brekfast and excellent facilities for families Restricted parking facilities could be a problem during high season.
Nice hotel with a very good quality-price ratio. I liked a design. And it was very nice that stuff have carried out all my wishes about room location and contents. I think could be a little bit noisy in a high season.
The family suites are very nice and the hotel has a clean look. The staff was very helpfull. The bathroom looked older than the rest of the room. The rooms are very noisy. We didn't like the breakfast. There's a lot of it but the quality isn't very good. Especially the coffee and fruit juices are terrible. Wifi access is also very expensive at 10€ per day.
It was in a good location for familes. Everything was convenient, shops, restaurants, playgrounds etc. On site facilites were very good for families also. I did not like the sofa bed. It would be ok for a short break but not for a full week. Also the playground on the hotel grounds was very small and too hot to play in. Other hotels we have stayed in had a canopy over play area which was great shelter for kids.
Localização. Ambiente geral
Infelizmente nada! Malheureusement, de rien! Unfortunately nothing! Purtroppo per niente! Leider nichts! Que tivessem empregados serios, que quando encontrassem objectos esquecidos nos quarto os entregassem na recepção, o que não foi o caso. Portanto foi roubo! Que tengan empleados honestos, que cuando encontrón algo olvidado en la habitacion, los entrguen en la recepcion. Así fue robado!
Adorei a vista, o design do hotel, o conforto, a variedade de comida e a sua localização sobre a praia é fantastica.
Da localizaçao e da relaçao qualidade preço.
localização, ( perto da praia ).
Embora não haja muito variedade, a qualidade da comida é excelente Hotel situado entre duas estradas por isso um pouco barulhento
Animação para as crianças e Canoagem e Vela promovidos pelo hotel. Fiz um pedido às 14:00 horas de um picnic/almoço para o dia seguinte, e por motivos de alteração de planos, tentei cancelar este pedido às 21:00 horas do mesmo dia do pedido e me ter sido determimantemente recusado. Foi-me dito que a essa hora (21:00 horas) o picnic já estava confeccionado. Ora, toda a gente sabe que o picnic é feito junto com o pequeno-almoço do dia seguinte.
I especially appreciated the location - right in front of the train station. We arrived late in the evening, exhausted afer the the travel, and we didn'thave to move far away with the luggage searching for our hotel - because there it was! It was extremely convenient! One more big plus for me - the hotel is situated quite at a distance from the noisy centre with the discos and loud music till the middle of the night. On the contrary- the area is very quiet, just perfect to have rest ans sleep normally! It's not a complaint. only a comment: we checked in late in the evening and were quite hungry after 20 hours of travel, but unfortunately, there was nothing to eat in hotel (we wanted to buy some pizza at least). So we had to go to a Venetian cafe nearby (and were quite happy with the meal there!). So, the recommendation is to have at least some snacks available to be bought at the bar while it is working - for those checking in late in the evening.
It was close to the beach. The breakfast and dinner were good and we could choose among a lot of diches. We had a very noisy neighboors, and our room looked into an English pub, which was noisy.
The price is fair, Very good location. close to a supermarket, the reception staff is polite, free and available parking The dining room is a bit poor, the swimming pool is small. Bad acoustics.
Really near the beach, exellent breakfast quality, the hotel personnel is helpful and very nice, santa-susana is a very good place for beatch vacation The swimming pool is not as in foto, the beds are comfortable, and it,s a little far from the train station
The service was great, 1/2 block from the beach, the buffet was an amazing value as was the off-season room rate we received.
near train station
I felt that it was a very good deal quality/price for people who have a car and wants to visit Barcelona, the accomodation were very good. For people who wants to rest a little bit at night, depending on the room they get, it's impossible because they have animation until 2 am.