hotéis em Rochester

Prós: Pessoas amigáveis, prestativos "limpos ..... Cama muito desconfortável

Prós: Minha esposa tem um problema nas costas, mas achou a cama confortável. O quarto era limpo. O café da manhã era bom.

Prós: Quartos limpos e bem decorados

Contras: Nada vem à mente.

Prós: I notice Hotel. have no experience have disability people they ask for special doorbell but they do have one but didn't provide. they failed by federal laws. in the future I will talk to the customer service if they know which hotel might have one..

Contras: I dont want to talk about this Hotel... thanks

Prós: Friendly staff

Contras: No room service to offer clean towels

Prós: Nice staff, clean, quiet. Excellent breakfast. Large breakfast room. Easy free shuttle to Mayo Clinic.

Prós: There was a convenient shuttle to the Mayo Clinic, our destination.

Contras: The room was very tiny.

Prós: Great rate, staff was friendly, check in was fast.

Contras: Cleanliness in the bathroom could be a little better, dust on flooring.

Prós: We liked the staff- they were very accommodating and friendly. We like the location for getting to the Mayo Clinic. Everything was very clean. It was very quiet! We also like the prices of your rooms. We always stay at this Microtel, and we are there

Contras: It is during the Coronavirus time. So to get a decent breakfast — it is pretty poor. Couldn’t they have boiled eggs and some jello cups. We also wondered why there couldn’t be individual rolls and possibly muffins individually wrappe

Prós: Location

Contras: Cleanliness of room

Prós: Front desk service e was excellent. Took care of our problems immediately.

Contras: Had to switch rooms, toilet wouldn't flush, carpet was torn and fixed with duct tape and air conditioner was not cooling properly.

Prós: I had asked fora specific your of room and it was much obliged.

Contras: Breakfast bags

Prós: The room was nice but bed was uncomfortable, mattress was lumpy & hard.

Contras: Just the mattress & also there was no breakfast like stated it would be

Prós: Room location was PERFECT (near door and not down hall very far, as requested). Coffee in common area was tasty and HOT. Unfortunately with COVID-19 restrictions, we didn't get much else - dry packets of pop-tarts. Ironing board and iron in room was a welcome surprise.

Contras: Bathroom vents and ledge around base of bathroom was dirty and dusty. I left a note for the house-cleaner, but she didn't clean it; nor did she take the tip. (Maybe didn't read/ write English?) Check-out clerk was somewhat surly, no smiles; curt and abrupt.

Prós: It was cleaner than the last hotel, friendly staff, good location, and sparse but efficient.

Contras: The TV remote was less than reliable. The bathroom corners could have been cleaner but I was okay with it.

Prós: Quarto foi nice e espaçosos. Cama muito confortável. Café-da-manhã waffles foram saborosos. Funcionários muito simpáticos e prestativos.

Contras: Adornos pessoas do outro lado do corredor.

Prós: The bed was very comfy

Contras: Nothing

Prós: Clean and sufficient

Contras: Even with Covid a better to go breakfast options could be provided as it was included in the stay not a deal breaker just could be better

Prós: Comfy beds and pillows!!!!!

Contras: Room was not overly clean. Lots of hair in shower and jacuzzi tub.

Prós: NO BREAKFAST BUT NOT THEIR FAULT.

Prós: Good bed, nice pillows, carry-out breakfast, good staff, clean room and public areas. Will stay again!

Contras: No complaints!

Prós: Price was good for the quality.

Contras: no

Prós: Very nice place.

Prós: Nice room.

Contras: Some rappers were left in the floor on the far side of the bed. Felt like they didn't vacuum good. Didn't notice until I went around bed to get in.

Prós: nice rooms and locations

Contras: the manager was awful

Prós: The hotel and location were fine, and the room was comfortable.

Contras: The internet was horrible. It could not handle simple Zoom conference calls which I needed to conduct for my business. This means that I cannot ever stay here again. Also their breakfast was reduced for Covid to less than any other hotels.

Prós: Very clean rooms, amazing staff, they even offered to pay for a cab back there when the bus company left me stranded at the St. Mary’s Hospital.

Prós: Cama confortável, café da manhã decente

Contras: Nenhuma pressão de água no chuveiro, elevador estava sujo

Prós: Muito limpo e atualizado. Bom quarto para o dinheiro. ficaria novamente quando vai mayo

Prós: Paramos aqui uma noite no nosso caminho de casa a partir de Ação de Graças. As instalações foram extremamente limpo e muito bem mantido. A equipe também foi muito simpática. Eu gostaria definitivamente estadia aqui novamente.

Prós: It was clean, new and the people were nice. I was there for just one night and was not in the room except to sleep. It is a beautiful property.I was not there long enough to take advantage of the amenities.

Contras: No

Contras: Hard pillows and not supplied every day with coffee, and toilet paper. Other than that great hotel.

Contras: The staff were accommodating and pleasant. We will definitely stay again.

Prós: Very nice hotel. Nice staff, easy to find, good parking, beautiful breadfast.

Contras: EVERYTHING needed to be vacuumed. The floors, the stairwells, inside the elevator, just everywhere looked like it hadn't been vacuumed in a long time. Our room was nice but food stains on the wall by garbage, stains on the shower curtain, dirt around th

Contras: Very disappointed that the pool and hot tub were closed. Nut family and I were looking forward to using it on our night there to relax.

Prós: Clean, large room, firm bed, handicap accessible

Contras: It appears to be recently repainted, there ere pant drips everywhere. Clerk had computer difficulties, had to go back and re-register. The front entrance was cluttered its snowblowers, unappealing.

Prós: It was quite.

Contras: Breakfast was not all that great. Picture for the room I thought I had booked, was not the same room. So we were a little disappointed with that. However, we did have a dog, so maybe availability played into that.

Prós: All personnel very friendly and helpful. Thanks again, for all services provided.

Contras: Sure missed a decent breakfast, but what was provided was good enough considering the present situation with Covid19.

Prós: Very clean and friendly staff

Contras: Breakfast was a bit disappointing with waffle machine out of order. Breakfast was better at the Microtel at the north end of town, but this motel was cleaner

Prós: It was a nice hotel, easy to get to. Located near Target, Fleet farm and food sources.

Contras: Very disappointed the weight room, pool and breakfast were not available. It was not made immediately clear that this was the case. The bag breakfast was an unhealthy laughable attempt! I was very disappointed in the cost of the room without the amenities

Prós: Really liked the window bench. Made it very comforting.

Prós: Bed was comfortable, location was convenient, staff were friendly, there was a walking trail nearby, Shuttle was provided to Mayo Clinic.

Contras: room condition needed a little TLC: carpet was very worn. Breakfast was just a sack with remade pastries and juice due to the Covid 19 crisis.

Prós: Nós amamos o nosso fim de semana aqui! Tudo era muito limpo, espaçoso e em excelente condição. A decoração do quarto era tão linda e relaxante. As camas e travesseiros eram TÃO confortáveis! O café da manhã foi INCRÍVEL! Comida deliciosa com uma grande variedade de opções. Piscina e área de hidromassagem muito agradáveis, limpas, temperaturas confortáveis e áreas de estar agradáveis. A equipe foi muito simpática e prestativa, do check-in ao check-out. Obrigado Country Inn and Suites!

Contras: A única coisa que poderia melhorar este hotel é se ficasse bem no centro de Rochester, tirando isso é perfeito!

Prós: A equipe foi muito atenciosa e amigável

Contras: O cobertor superior na cama era muito pesado e nenhuma opção para usar um cobertor de peso mais leve.

Prós: Muito simpática, adorei que as janelas abertas.

Contras: Geladeira não manter este frio

Prós: Muito limpo e confortável.

Prós: My daughter found this and booked it for me as I was booked at the Baymont and that was a total disaster. I was out of town with no where to go and so scared I wouldn't have anywhere to go because the place I thought i was staying was so disgusting. The staff was excellent and so nice and made me feel so much better. By the time I got to my room I was relieved and so thankful to have found them. Turn my night right around. Room Was very clean and nice and the price was very reasonable. Gave me great recommendations as where to eat and even had no problems booking longer them I thought I needed. Breakfast was good with a great variety. Would definitely go there again if I am ever this way again. Thank you for a great experience!!!

Prós: Breakfast was good and staff was accommodating.

Contras: Room needed to be cleaned better. Dirty carpet and found an old sock on the floor

Contras: Urine and hair in the bathroom

Prós: The bed was comfortable and the staff was friendly.

Contras: The rooms were very run down and dirty. Definitely not worth the money we paid.

Prós: The staff were fantastic, very helpful, personable & outgoing!

Contras: The floors were dirty, the hotel room paint is a horrendous dirty yellow that was painted In world record time. The lighting needs improvement & the beds and pillows were were really soft & clumpy.

Prós: The breakfast area is large and the food is not just in one large line. The bed was comfortable and the room was very nice sized.

Contras: Getting there from downtown is a bit difficult, but the hotel was clean and the staff was very friendly. No extra pillows in the room.

Prós: Front desk staff was friendly and helpful. Housekeeping cleaned our room the way we asked. Breakfast was good and there were many choices. This hotel is an easy shot to Mayo.

Contras: Nothing. I would stay here again.

Contras: Breakfast hours and food provided. Could not get coffee at 10 am. Should be coffee provided later in the morning.

Prós: Nice staff, decent internet, and good breakfast considering the Covid situation.

Contras: Bathroom door latch had been kicked in by some previous resident, toilette had iron stains that staff was having a hard time removing, toilette seat would not stay up by itself, and big spider came into room from outside door and down the hallway.

Prós: The room was clean. It was a nice hotel

Contras: I did not have a shower curtain in my bathroom so when i showered i had to stand tight against the wall so I would not get water all over the floor

Prós: Whirlpool in room- friendliness of hotel employee who allowed us a late check out due to an appt at Mayo and Chrystler was very friendly. The lady on Wednesday during the day was NOT so friendly. “WHOOO said you could have a late check out?!”

Contras: The lady’s attitude behind the front desk on Wednesday. Her and the stains in the toilet in room 219.

Prós: quiet, great staff

Contras: Carpets need cleaning in the room.

Prós: A simpatia da equipe, foi incrível.

Contras: No water pressure in the shower, thermostat kept the room either too hot or too cold, the room was left with no toilet paper, the toilet flush knob had to be manually pushed back up or the tank wouldn't fill, the bathroom fan doesn't look like it's ever been cleaned, the refrigerator was off.

Prós: The room was clean and comfortable. That's the most important thing with a hotel room. The breakfast was decent.

Contras: No.

Contras: Staff being available at the front desk.

Contras: The yard and grounds around the hotel looked pretty shabby.

Prós: Breakfast was very poor , partially because of the virus but also out of most of the things they said they had.

Prós: The room was clean the pool was open the beds were comfortable and the breakfast was great

Prós: very clean

Prós: Everything (but the tissues) was great.

Contras: Tissues are awful!!

Prós: Cleanliness,friendly,convenient location

Contras: No

Prós: Friendly staff, clean and location

Contras: Low toilets

Prós: Room was very clean.

Contras: The mattress was too soft and lumpy, should be replaced.

Prós: Pleasant atmosphere. Clean. Good food.ni

Contras: Nice if could have ate at table's but understand why.wis

Prós: I think you should change this survey because of the covid-19

Prós: ease of location

Contras: We used an American Express credit card and the very next day the card was attempted to be used for online shopping - fortunately the charges were declined!! Not happy that this may have or did come from an employee at this location.

Prós: Hotel was very comfortable. The location was great. It was very clean.

Prós: the room was very clean, the shower was huge, the bathroom vanity had good lighting, the mini-kitchen had adequate supplies, and the parking was awesome.

Prós: Overall the stay was good. The kitchen facilities were the best part. The transport to Mayo was very convenient.

Contras: The breakfast was mediocre. I am disheartened because I may have left a work binder in our room, I had called and said the message would be passed along and I would receive a call back and never did.

Prós: All was good.Will stay again.

Contras: sabonetes minúsculos, sem shampoo

Prós: Home away from home

Contras: The bed wasn't that comfortable, sheets we're a bit rough. Had a couple on our floor that argued the whole time... Still rated very high over all!

Prós: Location, near many stores & restaurants

Prós: The family feel

Prós: it could of been better

Prós: Mike was the most personable host (desk clerk and beyond) I’ve ever encountered at any hotel. He was friendly and clearly wanted my stay at that hotel to be a positive experience. He was very helpful and accommodating and ESA is fortunate to have him. Housekeeping was also very helpful and friendly. Because of their excellent hospitality I would stay there again. I also loved having a full sized fridge in the room.

Contras: My room definitely smelled like cigarette smoke even though it was a non-smoking room. I did inform the staff and Mike promptly apologized and offered a big bottle of Febreze I could keep in the room, which I appreciated. The kitchenette faucet dripped constantly but I put a towel in the sink to eliminate the sound which did the trick.

Prós: Great coffee. Very nice bathroom and kitchen.

Contras: Barking, whining dog (nearby room) at 3am and 6am.

Prós: location

Contras: I stayed here as a Mayo patient during Covid-19. The room was obviously not cleaned or sanitized between guests, with stains and a full garbage. Bed was broken, wifi was unusable. No masks or social distancing enforced. Other guests were partying in halls

Prós: I reserved a king bed, got a confirmation number for it, called in for a late arrival. No such available when I arrived.

Prós: Shower

Prós: Price

Contras: Breakfast was only grab and go, not detailed about that when looking at the amenities.

Prós: Was not served by the time we left

Contras: Shower kept going really hot to cold Tub with shower in it. Wanted just a shower

Prós: Staff were friendly

Contras: Non of the staff were wearing masks.

Prós: Convenient location for Mayor Clinic.

Contras: I stayed there the week before and the rate was $30 less per night.

Prós: Got use to the separated walk to car park! A bit busy as far as traffic noise on street-side bit of hotel.

Contras: Distant parking, appreciated the sky walks and connectivity.

Prós: Location.

Contras: I didn't like the next charge for parking. Attitude of desk staff was not warm. We decided to stay at another hotel next time.

Prós: Great location well within walking distance of several great restaurants, shops, and venues.

Prós: The bed eas okay but with the virus restrictions, an enormous amount of time was spent in our room. The ventilation system was noisy.

Contras: Seee above. We were thankful they did not close.

Prós: The location could not be better. The motel is the cleanest motel I have stayed in in a long time. It was such a relief to find such a super place to lay our heads after our travel. The walls must be thick, noise transfer is all very muffled. SO crisp and clean. Very friendly staff, thoughtful and accommodating. Delicious selection of breakfast items for the cost!

Contras: I can only think of one thing that was a very slight annoyance and that was a noisy bathroom fan..... how EXTREMELY minor that was!

Prós: quiet

Prós: Cozy fireplace sitting area in the lobby... Car service from the Mayo... Helpful front desk and a comfy room. A great experience!

Prós: great location, close to Mayo Clinic

Contras: lobby was boring, staff were mediocre

Prós: Great accessible room with roll-in shower, lots of space I the bedroom and bathroom with easy entrance shower. Room was located close to elevator for easy access.

Contras: Parking is about a block away unless you take the valet parking option and that has limited space. Parking is free in ramp.

Prós: location; very comfortable bed and office chair

Contras: hallways and common areas somewhat dingy

Prós: Walking distance to the Mayo Clinic

Contras: Not the very high Hilton standard I'm used to.

Contras: Sem café no quarto. Sem touca de banho. Telefones estão desatualizados.

Prós: Excelente localização, quarto confortável. O restaurante era muito bom assim

Prós: Proximity to the Mayo.

Contras: Finding the entrance with construction was difficult. Food from room service was terrible.

Prós: Excellent help getting there thru the amazingly complicated construction throughout the whole area.

Contras: No microwave. Frig froze my soda.

Prós: The location

Contras: Things were still shut down due to CoVid.

Contras: The lighting in the room for reading is very POOR. There is no place where I could sit in a comportable chair and read,

Prós: The bed and TV were fine. Very high priced. The restroom was small. the door on the restroom was too close to the floor. I say this because the floor rug on the floor keeps getting caught when opening and closing the door.

Contras: One of the desk patrons said check out time was Noon. And I said the website said it was 3:00 PM. And she said "no no it's noon". Then I said, "You need to change that then." She laughed and I left. other then that, I'd give it a 5 out of 10.

Prós: Excellent Hotel very clean and great location

Prós: Good location. Beds confortable.

Contras: No food available. No room service. Have to request clean towels, coffee,

Prós: Friendly and courteous staff. The free water was greatly appreciated. Appreciated room service during the pandemic.

Contras: For not being able to offer any amenities, the costs should have been lower.Not in your control, but all the construction was annoying.

Contras: Our air conditioning did not cool very well.

Prós: Location and for the most part has always been very clean.

Contras: crumbs on our floor and a pop can under the night stand. Not as clean as in the past.

Prós: Convenience of nearby restaurants

Contras: Expensive parking in tunnel, not an available psrking lot and there is a $16 fee to park overnight. You have to walk a long way from parking lot through tunnel and take 2 elevators just to get to Marriott hotel rooms. charge for EVERYTHING - rude staf

Prós: How close it was to Mayo

Contras: Everything else

Prós: O preço foi excelente para a região de Rochester. O quarto era limpo e servia nossos propósitos bem para uma visita da Clínica Mayo na manhã seguinte. Com mais visitas à Mayo Clinic chegando, nós definitivamente olhar para o Days Inn South novamente.

Prós: Tinha uma kitchenette, limpo e aconchegante. Café da manhã

Contras: Pequeno, sem piscina

Prós: Equipe agradável. Bom valor para o dinheiro.

Contras: Tivemos que chamar para obter as folhas modificadas,

Prós: NOTHING. Everything was awful and they should not be in business.

Contras: The room was rubbed down and everything was either not working or broken. Hotel staff was dismissive and were more focused on their cigarette breaks than their jobs. They never seemed to have towels or shampoos available at the front desk. Terrible

Prós: It had a roof

Contras: very run down and not well taken care of

Prós: The bed is so comfortable after cancer treatment. The free breakfast is perfect. The Mayo Clinic had front desk check in me after surgery and they did. This is such a great place with an incredible staff

Contras: Restaurants are a few miles away but not too far. I m so happy here I can not comokain.

Prós: Hotel room was clean and comfortable and well furnished. I also liked the refrigerator and stove.

Contras: I had to try three key cards before desk clerk finally let me into my room with no apology.

Prós: Mayo shuttle, hot breakfast, clean rooms, freezers, microwaves

Contras: Undependable hot water, hit or miss WiFi, hard beds, warn furniture, thin walls

Prós: One thing I was upset about is there was no o breakfast and I wish they alphabetic men's abuse this would've changed my plans

Contras: No breakfast

Prós: price

Contras: There was NO breakfast and the Bed was uncomfortable

Prós: Had kitchenette area, since no breakfast was served.

Contras: Couldn’t sleep due to all the noises above, beside us and the road noise. Had appts at hospital everyday and needed rest. Told staff and was told that’s what happens when people are on ground floor.

Prós: Clean room, comfortable bed and pillows, pet friendly.

Contras: Pretty dated. Kitchen cupboards had peeling laminate. Stovetop/burners needed cleaning.

Prós: Never any hot water. No one cleaned room. Didn't even take out trash

Prós: The beds are amazing after traveling all day the bed was comfortable for both my husband and I we slept better there than we do at home. Wish I could have brought it home.

Contras: I wish there was a little more room between the bed and wall and maybe a shelf or small night stand.

Prós: NOTHING

Contras: This property needs to be updated on your site no breakfast.maid service and I missed my doctors appointment due to the fact that the room didnt have enough water to cut the shower on had to call the front desk and request that the man turn the pump on 30 min before I needed to take a shower would not recommend anyone stay here they should pay you to stay here cant find the number to talk to the person that owns the property and the front desk doesn't have the information either was all ready stressed over doctors appointments this just made it worse so if the owner reads this you need to contact me as I should get my money back also be careful when you leave your room so that you dont step in dog poop hold your nose going in building as the smell of dog poop will make you sick to your stomach

Prós: Price. Several hand sanatizing stations. Ease of check in.

Contras: Very few staff wore masks and only 1 wore it appropriately covering mouth and nose. Front desk staff did not wear a mask. Food service staff did not cover nose/mouth. I never saw a table wiped down or common surfaces: fridge handles .No fan in bathroom.

Prós: We come to the area every 3 months for Mayo Clinic. We have stayed somewhere different each time. I would choose to stay here again. Everything is very clean the front desk staff was nice. Even tho they could not do the normal breakfast due to Covid 19 restrictions they still had a big selection of wrapped breakfast food. Very close to great restaurants, walking distance in fact. We don’t mind driving to the clinic for our appointments since they usually last all day. The express checkout was a perfect way to get out and on with our day quickly.

Prós: The room is very clean. The staffs are very kind. The breakfast is awesome!

Prós: Comfortable beds and I appreciated being able to check in early.

Contras: Reviews said excellent breakfast. I didn’t think it was good at all. Nothing hot just cereal and packaged foods. Disappointing.

Prós: Pool

Prós: It was big and the bed was comfortable. The location in Rochester was reasonable with easy access to the Mayo Clinic and St Mary's Hospital. The staff was adequate.

Contras: Because there were so few of us staying here the "hot" breakfast was minimal. We spent 4 days there and it was an average stay at an average hotel that was overpriced because of it's location to Mayo Clinic. I have no other complaints. It was average.

Prós: Friendly and accommodating staff. Impressed the staff kept things going during a significant snow storm that made the work commute difficult if not impossible. The tubeless shower was a great feature.

Contras: No

Prós: Great location, good location & friendly staff

Contras: Rooms need to be cleaned better. Shower was dirty

Prós: Everyone was very accommodating. Loved everything. Made my week at Mayo very tolerable and a nice place to come back to at the end of the day.

Prós: The shuttle was available to Mayo Clinic.

Prós: Not good..but probably because of Covid.

Contras: TV was so dim and apparently they had it so you could'nt adjust the settings. Also, no guide or information on the channels.

Prós: Room was comfortable

Contras: Internet connection was pathetic. Breakfast was really sad.

Prós: Adoramos a piscina. O café da manhã ficava aberto até o final da manhã.

Contras: O toboágua só funcionava algumas horas por dia. Sem iogurte ou ovos cozidos no café da manhã.

Contras: Travesseiros fedendo TV antiga

Prós: Area

Contras: Yes remodeling and nothing was said about this when booked room and hot tub was full of small kids so could not use i book this because of the hottub

Prós: It had a shuttle to Mayo Clinic.

Contras: The rolled carpet and the five gallon buckets in the hallways. The fumes from the carpet glue and the paint. Had to leave within an hour due to the overwhelming toxins in the air.

Prós: The hotel is in a good location and has a nice pool area for young kids.

Contras: The hotel as a whole is a dump. Poorly maintained. Internet did not extend to our room. Leaking toilet. Indifferent staff.

Prós: I like the pool and the hot tub. And how how close it was to the Mayo Clinic

Contras: We weren't told or didn't know the place was under construction and smelled like paint. The tables were stiky

Contras: We did not stay here and I am still trying to get my money back!! Showed up to major construction..the stench in the hotel with the mixture of paint and thinner was absolutely horrendous. I'm still waiting for the manager to call me back to give me refu

Contras: What a mess, we were there for a hockey tournement took some 2 hours to check in, only 2 towels per room, breakfast was ok but not enough for all the guest there. Rooms were not completely finished remodeled

Contras: Took 2hrs to get a room. all rooms were double booked and we didnt even end up with room i paid for.

Prós: The gentleman that worked during the evening and maintenance man were nice and helpful, unlike the manager and night auditor.

Contras: Manager and night auditor had terrible attitudes. Hotel did not look like it should be stayed in. Towels (when I finally got them) were stained and nasty. No vending machines. Leaky ceiling over the pools. Terrible experience all around.

Prós: Good breakfast

Contras: Not a 3 star motel . No ice machine, no soda machine, could not use shower in handicap room. 2 foot step to get into shower.

Prós: location

Contras: no

Prós: The room itself was decent. Mostly clean.

Contras: Manager had a bad attitude and didn't seem to know what she was doing. Night auditor too. Towels were stained, didn't have any wash cloths in my room. No vending machines or sundry.

Prós: Proximity to Mayo clinic

Contras: No

Prós: Muito quarto na suite e muito limpo

Contras: Piscina foi fechada para manutenção, o que teria sido bom saber antes do tempo. Ainda assim, ótimo lugar para ficar.

Prós: Rooms were large and accommodating.

Contras: AC was loud, walls were thin.

Contras: I was really disappointed when the pool was still closed and was told that it would be opened when we booked. We booked 2 king suites for my family and grand babies. We thought we would check in and spend a couple hours of swim time while visiting family at the hotel. Sadly. We all were super disappointed when it was closed. I wish they would have kept us up to date just letting us know that it would not be opened on our arrival dates. Also the breakfast was changed so much. It would have been nice to have a explanation beforehand on the new way for breakfast due to Covid. Emails are such an easy way to do this.

Prós: CLEAN, SIZE OF ROOM, 2 TVS. COUCH

Contras: PRICE

Prós: Nothing

Contras: During my entire stay I did not have housekeeping empty my trash or change my towels. I had to remove my trash and go to desk to change towels. The breakfast consisted of yogurt, cheese and juice. Even with the social distancing hot breakfast possible.

Prós: It is a beautiful hotel that offers many different types of activities.

Contras: There was popcorn on the floor, gummy worms on the couch, and the dishes were dirty in the dishwasher so I had to wash them before I was able to use them

Prós: New feel. Clean

Prós: The size of the rooms, and the kitchen. Two tv’s.

Contras: The pillows smelled. Except for that the room was clean. Very good maid service though The virus had real food shut down, but all they had was cereal, milk and not enough to bother with. The pools where closed too. I think the price should have reflected that.

Prós: Spacious, clean, the suites are beautiful!

Contras: Nope!

Prós: Everything was great! Friendly staff...room was perfect! Because of Covid-19, there were “To-Go” bags set out with a nice selection of pre-wrapped breakfast goodies, granola bars, string cheese, cereal, juice, muffins, yogurt, oranges & banana

Contras: Nothing was wrong...couldn’t have been nicer.

Prós: It was just way more that we expected and will be looking at staying again with our next visit.

Prós: Very nice. Clean great outdoor space and location was excellent. Aldi’s right across the street as well as a few restaurants and a McDonalds!! Staff was very friendly.

Prós: The rooms are amazing! Big and comfortable!

Contras: Staff that checked us in was not very sociable. Seemed irritated.

Prós: Chose hotel based on price.

Contras: No coffee or breakfast of any kind. Common areas were not clean.

Prós: The front desk staff was excellent. Love the kitchenette for our son's diabetic insulin as well as for bringing food with us. The beds were good, not great, but I know that they have to be ones that appeal to lots of different people. Great location for Mayo trip.

Contras: The room was not completely cleaned. Ex.] There was only 1 towel for 3 ppl. The front desk person gave me more when I asked for them. There was a cigarette lighter left in the nightstand. The bathroom needs a thorough cleaning, not just surfaces as the shower curtain, where edges meet on the floor, and other less conspicuous areas.

Prós: Rooms were spacious and clean

Contras: Pillows were horrible. Location not great (drive a mile past to take the exit that I have to another mile back to hotel?) Stairwells in between floors stunk really bad. At both ends of the hotel. And no breakfast or coffee because of covid? Really! No damn coffee?

Prós: That my dog could stay.

Contras: I would not choose to ever come back. No garbage can, some of the lights didn't work, no updated USB charging ports, and no coffee in the rooms. This hotel needs an overhaul. Glad it was cheap.

Prós: There was a kitchen to cook food and there was a full size fridge.

Contras: Sounded like a heavy set person was above. every time that person walked around, the ceiling sounded like it was about to come down on us.

Prós: This property is a great location for people traveling to the Mayo Clinic. It was great to have a full-sized refrigerator and sink with counter-top. Due to COVID, there were no plates, utensils, etc... The floors have recently been redone to vinyl flooring. It is a good change over carpeting. The bed was acceptable but not as comfortable as my own. :) They also didn't have the breakfast open or even coffee available. Again, understandable in the current environment.

Contras: The room was pretty clean, however, there were spots that looked like they hadn't been cleaned for awhile. With most people traveling here for the Mayo Clinic, it is very important to ensure that they aren't exposed to anything, so cleanliness is important.

Prós: It has a shuttle bus to go to the mayo clinic everybody is very friendly and feels like home away from home

Prós: The whole layout of room

Contras: Staff could be more available..but otherwise friendly

Prós: Staff were very helpful, knowledgeable, and accomodating

Contras: The first room had a funny smell and a leaky bathroom. I mentioned it to the front desk-- just so that it would be fixed after I left- it didnt bother me. The front desk insisted I move to a better room! Very nice appreciated but not necessarily.

Prós: There was a kitchen and a full sized fridge.

Contras: We could here footsteps from above.

Prós: Ok for price. Bed wasn’t comfortable. Staff very friendly

Prós: This hotel is close to our famliy in the area.

Contras: The floor in the hall of our floor needed to be vacuumed. Th clerk at the front desk had told me that they were short on the cleaning staff, so it's understandable. With kitchenettes in the rooms, there was a variety of food smells in the hallways.

Prós: Muito um alto valor para o $

Prós: Location. & staff

Contras: No

Prós: The price was acceptable, we felt safe in the room and lobby. The staff was helpful when we needed assistance.

Contras: The coffee was extremely strong. We asked about whether the regular coffee was out and they said that the decaf was the same as the regular coffee.. they should have labeled the coffee . Breakfast in bag could be better.

Prós: The room was large and clean, the bed was comfortable. We liked having 2 sinks in the room and that the shower and toilet were in a separate room. It allowed us both to get ready at the same time. Unfortunately, you could not serve breakfast. We had water and a Danish pastry and a breakfast bar in a sack. Even though we showed up at 6:00 a.m. to check out, the receptionist told us the fruit (orange or apple) was already gone on a first come first serve basis. It would be nice to have a healthier choice in our to-go bag and not just carbs, even though the Danish was tasty.

Prós: Cleanliness, acceptable for one night stay

Contras: Bagged breakfast was lacking fresh fruit, limited options Shuttle service to Mayo Clinic was good—shuttle return back to hotel was not on schedule, informed of 1-2 hr wait before able to return to take us back to hotel—ended up taking a cab

Prós: Easy in and out on the main road, within a couple miles of Mayo Clinic for easy short commute.

Contras: Super 8 consistently seems to hire people that give the impression they really don't want to be there-always on their phone, goofing off, just not professional quality. Not the kind I would hire for my business for sure.

Prós: The staff were very friendly and helpful.

Contras: The carpet was dirty and our feet were black after walking on it.

Prós: check in

Contras: WE leftf some electronics in our room after check out and called but they refused to return it to us-$230.00 worth!!!

Prós: Location Clean

Contras: Air conditioner didn't work Breakfast not available Uncomfortable bed

Prós: Location

Contras: No

Contras: Did not like not being to use points or use points.

Prós: No breakfast

Prós: The price appeared to be good but was way too much for a place like this, I left after one day.

Contras: Very run down dump, will never stay there again.

Prós: Decoração clean e de bom gosto. As camas eram confortáveis e o hotel era silencioso. A equipe foi amigável e útil. Gostei do serviço de transporte gratuito para Mayo Clinic.

Prós: Friendly, welcoming staff and appearance

Contras: Price on the high side

Prós: Clean, comfortable hotel with great staff and decent breakfast! Stayed here many times and enjoyed it every time.

Contras: Room was too hot and heat/thermostat was hard to adjust.

Prós: Cleanliness

Prós: very friendly and helpful staff. shuttle was great to get us to our appointments we have stayed at your hotel a couple of other times in Rochester and would recommend it

Contras: maybe some gluten free breakfast items

Prós: I appreciated the great service and most importantly during this pandemic, the attention to infection prevention practices. I was blown away at the room itself. It looked more like a higher end hotel! Gorgeous!

Contras: Nope! Worked great!

Prós: The staff was so friendly and helpful!

Contras: Nope!

Prós: the staff was nice; let us check in early. the room was just like the pics on the website. their complimentary breakfast has a great variety. it was a great stay.

Prós: I was very happy with the comfort of the bed and the electric shades/curtains were very nice. The room appeared very clean and bright.

Prós: The tables in the dining area. Great area to play cards with other family members that also had rooms.

Contras: Only suites have microwaves. Did ask and was given a brand new one to use. Really appreciated the service received at this hotel. Chlorine was very strong in pool area.

Prós: With COVID they still were able to give us a nice hot breakfast and a variety. Also was close to Walmart, Texas Roadhouse, and other restaurants, which is nice.

Prós: Guest laundry and complimentary soap and dryer sheet.

Prós: My room had no ice bucket or cups, fridge was unplugged, had only a roll down shade and a bright light outside my window would not allow room to get dark. I arrived after 10 pm so just had to live with it. not best sleep.

Contras: drapes as well as shade, cups for water, ice bucket, ice.

Prós:

Contras: The maid woke me up by knocking on my door (and the other hotel room doors) loudly at 830am! Checkout isn't until 11am. Also, they were vacuming the breakfast area while we were eating and it would have been nice to have a quite breakfast and have then vaccum after breakfast was done being served. The man who did our check-in was rude.

Prós: Wonderful and welcoming staff who made our stay perfect. Coming back from the Mayo Clinic I was exhausted and in pain and they graciously allowed us a later check out time. That really helped us. Staff is to be commended as they were outstanding! Thanks!

Prós: We were kindly upgraded which my daughter LOVED. We also asked for a little later checkout which was no problem as well. Very accommodating!!

Contras: Through no fault of your own...due to Covid the pool was closed and restaurant.

Prós: Across the street from Mayo St Mary’s Hospital,. Very convenient with restaurants within walking distance.

Prós: Desk staff were very thoughtful and friendly. Rooms were immaculate. Location is right across from St. Mary's hospital and near many restaurants.

Contras: Could use more seating space in lobby. Many people are there with extended family.

Prós: Beds were good and staff was very nice. Linens were clean.

Contras: The bathroom wasn't as clean as the last time we stayed here. Back of the wall by the sink was dirty and not wiped off. Dark hair on the floor of the bathroom and the room had a funny smell to it. Rug looked dirty. The bathroom wasn't as clean as the

Prós: I had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until I was done; they were a life saver!! It was above and beyond what they would have had to do!

Prós: Beds were very comfortable

Contras: Charge for parking.

Prós: Clean, modern, located directly across from Mayo. Parking garage felt safe, though the spots are somewhat small. Costs $11/night to park.

Prós: Very convenient location and the food from the hotel restaurant was great! Good menu.

Prós: Nice patio, good food.

Contras: Paying for parking

Prós: Location was excellent and finding it was easy. They had the proper Covid precautions in place.

Contras: The heat was turned up to 73! extremely hot so we tried opening the window to cool it off fast but the window only allows you to open it 2 inches? Parking ramp was confusing we ended up walking into a different hotel that is attached to the same garage but no one explained that to us?

Prós: They knew me, when I walked in the second time to get a room for an extra night, helped me out with a phone charger, that was left at home.

Contras: Everything was good, no complaints.

Prós: É super perto do campus da St Mary

Contras: Quarto não estava limpo direito. Muitos sinais de que alguém já tinha ido lá

Prós: Comfortable bed

Contras: Facilities closed, no wifi service.

Prós: Breakfast was good.

Prós: The lady that checked me in was so kind and caring!! She was great at her job, very pleasant!

Prós: Good location, very clean

Prós: Everything except the price. Way too high.

Contras: Price

Prós: The bathroom was very nice. Enjoyed the breakfast.

Contras: The A/C did not work very well. Very humid in the room, unless the thermostat was set to about 65, then it was too cold.

Prós: The beds and breakfast

Contras: The cost and they would not shuttle us to go eat somewhere.

Prós: I arrived prior to the 3pm check in. I was able to check in early without any question.

Prós: The staff was very nice and very accommodating. Breakfast was really good too.

Contras: We had a room with two queen beds. The beds were not as big as my queen at home. We had reserved the room for four, but only recieved towells for 3.

Prós: Clean

Prós: Breakfast

Contras: Not as close to the clinic as described

Prós: Heated underground garage, comfy beds, breakfast

Prós: Conveniente para a Igreja de Santa Maria e Mayo Clinic Perto de comida e café Excelentes pessoas, personalidade e serviço A recepcionista Michelle à noite conseguiu me arrumar biscoitos às 22:00 - incrível! Quarto confortável e eficiente

Contras: Foi tudo de bom!

Prós: Awesome, honest people! My daughter left behind her very costly wireless headphones in our room. They could have been kept as an added bonus for cleaning the room, but housekeeping found them, turned them into the desk, and they were returned! Thank you!

Prós: The hotel met my needs. It was across the street from St Mary's hospital which made it easy to visit a patient. The breakfast and light dinner offered was nice after a long day. It was also located next to affordable restaurants.

Contras: The cable/dvd system was not great. It would frequently cut out and say no signal.

Prós: Room was very good from a wheelchair/disability standpoint. I would stay here again.

Prós: It was across the street from the hospital, which was nice considering that's why we were there. Also the indoor garage was a plus because it was so cold out. Room was clean and had was everything we needed for our short stay.

Contras: The only issue was the shower head in the bathroom had a leak and would shoot water out into the rest of the bathroom. Had to rig it so the spray would at least stay inside the shower. Other than that, everything was good.

Prós: The scented air when u walked in the front door was the best welcome every single time we had to come and go to the hospital across the street! I would recommend the Aspen Suites to anyone!

Prós: Perfect for Mayo Guests, best one I have used.

Contras: Parking was a bit complicated.

Prós: Room was great.

Contras: Front desk clerk said there was no public parking nearby when there was in the same block. We were there for a girls weekend and arrived from different directions so had 3 vehicles. Hotel has parking for 1 car per room. Room for 6 but only 4 cups, etc.

Prós: Convenience was the biggest factor for us and Aspen Suites exceeded that. The breakfast was good.

Contras: We were a late check in, after 10. We gained entry easily enough but the poor guy working the desk alone could not catch a break with the phones ringing on 2 ends of the desk at the same time. Chaos!

Prós: Most of the staff was excellent very clean and comfortable.

Contras: The person who took my reservation did not put in the notes that the card used to reserve the room was not going to be used to pay for the room. They charged the wrong card and the money is going to take a week to ten days to be put back on.

Prós: Loved the suit! Great for a one night stay or a week long stay.

Contras: The rooms are a bit dated. Wish they would do away with the duvet covers and carpet in all hotels.

Prós: Convenient located

Contras: Room needed attention to detail in cleaning

Prós: Very walkable area so we could park the car, walk to appointments, groceries, restaurants, Soldiers Field. Beautiful historic homes nearby. Comfortable. Restaurant on sight with lovely patio.

Contras: Older hotel but well maintained.

Prós: The staff is very friendly and accommodating. We also very much appreciate the flexible check-out time for Mayo patients. The location is excellent for family members walking up to Mayo hospital and the shuttle service is frequent for patients or family who need that. Thank you!

Contras: The Murphy bed mattress could be a little more comfortable, but the Murphy bed idea and use of that space is great.

Prós: No breakfast available due to covid

Contras: Hot tub had sand in it. Was uncomfortable sitting in it.

Prós: Friendly and helpful staff. Very quiet for sleeping.

Contras: Other than their parking being a bit cramped, there was nothing we disliked.

Prós: They have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room, breakfast, bar & restaurant, spa, shuttle service.

Contras: The pool looked like it could use some good cleaning and some tile work. Also the women's locker room/shower was full of mold and hair. Very gross.

Prós: Comfy bed and quiet stay.

Contras: Couldn’t get the a/c unit to stop fan running constantly even by putting it on auto and econ and bumping temp up high. Also couldn’t get the tub/shower to turn off completely and it had a constant little flow all night. We did tell front desk as we were checking out about that leak but forgot to mention the a/c; room 317. Also the decor needs updating badly. Lobby looks great but room is 1980.

Prós: Nothing! The photo of the hotel you show above is not where they put us. We were given a room behind the hotel and it was falling to pieces literally. Wife slipped and fell on crumbling staircase. Should be shut down.

Contras: tear it down

Prós: It was clean, very pleasant atmosphere. Lot's of parking space.

Contras: That there was no breakfast because of covid. I was not informed of that little gem until I could no longer cancel.

Prós: The shuttle is amazing, makes getting around downtown so easy!

Contras: No

Prós: Location is perfect if you are going to Mayo Clinic and they have a shuttle that is very quick to pick up.

Contras: They describe the breakfast as if it is a buffet breakfast, but it is just a continental breakfast. At 830 when I went down for breakfast, there was minimal food left and nothing was refilled.