Hotéis em Akumal

hotéis em Akumal

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Akumal, Quintana Roo, México
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Informações úteis

Época baixa outubro
Época alta fevereiro
  Preço médio (durante a semana): 244 €
  Preço médio (durante a semana): 265 €

mês mais barato para hospedagem

53%

redução esperada nos preços

época mais cara para hospedagem

22%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

domingo - quinta

(durante a semana)

(preço médio das últimas 2 semanas)

sexta e sábado

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Akumal

Quanto custa um hotel económico em Akumal?
Utilizadores da KAYAK encontraram quartos duplos em Akumal a partir de 14 € nos últimos 3 dias. O preço médio é de 229 €.
Quando custa um hotel em Akumal para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Akumal hotéis para hoje à noite desde 29 €. Também encontraram hotéis 3 estrelas desde 43 € e hotéis 4 estrelas desde 29 €.
Como encontro hotéis perto de mim?
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Os melhores hotéis em Akumal

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Villa Morena Ecoliving - Akumal - Quarto
1
9,7 Excelente (242 avaliações)
97 €+
Visão geral Avaliações
Com uma estadia Villa Morena Ecoliving em Akumal, ficará a 15 minutos de carro de Praia Akumal e de Clube de Golfe de Riviera Maya. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem. Este bed & breakfast conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
10,0 Excelente
Prós: Very friendly staff, amazing garden with a stunning pool. This is a quiet place that was perfect to relax for a few days. The rooms are spacious and well furnished.
10,0 Excelente
Prós: Everything was fantastic. It was intimate, clean, great food, very helpful and accommodating. We loved it ALL!
Contras: Wouldn't have changed a thing.
9,0 Excelente
Prós: Very beautiful setting, the small houses are beautiful, comfortable and clean. Although there is no air conditioning, the temperature inside the house was perfect. Excellent restaurant service provided by the Sig.ra Morena. Highly recommended.
9,0 Excelente
Prós: - beautiful location in midst of nature - very friendly owners and staff - amazing food - lovely pool - play area for kids (trampoline, slide etc...)
Contras: - lots of mosquitoes due to forest setting, I got so many bites but my husband and son less so - they have 3 dogs, 2 of them are very nice but the third one barks at people sometimes - it's possible to stay if you don't have a car but requires either taxi or longish walk to main road
10,0 Excelente
Prós: Amazing hosts. Great location and facilities. Best homecooked Italian food ever. Probably the best resort we could have found in Mexico. Completely different experience than any of the large hotels in and around Cancun.
Contras: It has now spoiled all the other hotels for us. The bar has been set way too high.
10,0 Excelente
Prós: What a gem! Villa Morena is a peaceful oasis in the middle of the jungle. It is far enough off the road to feel like you are off the grid, but still close enough to explore beaches and cenotes nearby. The casitas and property are beautifully designed and immaculately maintained. The hosts are gracious and make you feel at home. The complimentary breakfast is wonderful - a delightful combination of juices, fruits, granola, yogurt, and pastries. It is also possible to make a reservation to have a delicious on-site Italian dinner, which we did and very much enjoyed. Villa Morena is absolutely charming - highly recommend! Thank you Villa Morena for your hospitality!
Contras: You are in the middle of the jungle, so expect mosquitoes and bring insect repellent. We also found mosquito coils to be extremely helpful.
10,0 Excelente
Prós: The place is run by a friendly and hospitable family. We arrived on Christmas Eve and were invited to celebrate with the family and the other guests. They had organized a delicious buffet that we and our children really enjoyed. Furthermore our kids could participate in hitting the piñata, and shared when candies where handed out. Such a warm and friendly welcome! The cabañas are beautifully made and are situated around the swimming pool. The cabañas have comfortable beds and are spacious. They have a private bathroom and toilet and are very clean. The place is really quiet and surrounded by nature. In the central building the delicious breakfast is served, and in the evening you can have a fine Italian (or Mexican) dinner. I can recommend this place to everyone that wants to get away from the crowds in Tulum or Carmen del Playa or the big resorts. We had a few wonderful days to end our trip in Mexico.
Contras: I cannot think of anything I didn't like about this place. It is a marvelous place to relax.
10,0 Excelente
Prós: Little paradise in the woods. Nice relaxed and quiet atmosphere. Owners are wonderful people. Very hospitable and super friendly. Wonderful to wake up to the sound of all different birds in the forest surrounding the property. Breakfast was superb! We had dinner as well. Really enjoyed our stay!
Contras: WiFi was limited in our cabana, but we found it to be very relaxing
10,0 Excelente
Prós: A 5 minute drive or so into the jungle near Akumal, this little collection of rounded ecological bungalows is a true delight. The sense of tranquillity is overwhelming, as is the feeling of being away from the hustle and bustle of the towns and villages in the area (although there is a quiet rumbling from the highway at times). The breakfast in the main reception is wonderful and they also serve dinners there on prior request. Each bungalow has a little theme and the level of service is appropriately high.
Contras: No complaints.
10,0 Excelente
Prós: We loved it here!! The property is amazing: very natural but also refined. The cabanas (we had a standard one) are also awesome: beautiful and no sacrifices regarding comfort (fridge, kitchen, ...). But the best part of staying here: the staff. Vanessa and her mom are amazing. The food was EXCELLENT, both breakfast and dinner.(Make sure you eat dinner at the villa). They helped me to set up the proposal to my now fiancée with a romantic dinner at our own cabana. More romantic, no way. Muchas gracias y espero que volvamos!!
Contras: That we only stayed for 2 nights
Bahia Principe Luxury Sian Ka'an - Akumal - Quarto
2
9,4 Excelente (3 067 avaliações)
190 €+
Visão geral Avaliações
Este hotel luxuoso e exclusivo para adultos, encontra-se em South Riviera Maya. Estão disponíveis 420 unidades de alojamento para conveniência dos hóspedes. Este imóvel foi renovado em 2011. Todos os tipos de hóspedes poderão manter-se atualizados graças ao acesso à internet disponível no local. Uma vez que este alojamento dispõe de uma receção aberta 24 horas por dia, os hóspedes serão sempre bem-vindos. Não estão disponíveis berços no Luxury Bahia Principe Sian Ka'an - Adults Only. O Luxury Bahia Principe Sian Ka'an - Adults Only dispõe de áreas comuns acessíveis a cadeiras de rodas. Não são permitidos animais de estimação neste hotel. Os hóspedes que cheguem de carro podem deixar o seu veículo no estacionamento do alojamento. Todos os hóspedes que ficam neste imóvel podem solicitar o serviço de transporte do aeroporto. Os clientes podem escolher mimar-se nas instalações de saúde disponíveis no alojamento. Os clientes irão deliciar-se com refeições servidas no imóvel. As opções de entretenimento disponíveis vão certamente impressionar todos aqueles que ficam neste estabelecimento. Alguns dos serviços prestados pelo Luxury Bahia Principe Sian Ka'an - Adults Only podem ser cobrados.
9,6 Excelente
Prós: the food buffet was excellent. everyday dishes are different. Free drinks, and the people were very helpful, polite and humble. absolutely worth my stay here in Tulum.
Contras: the aircon problem, someone entered our room to fix for almost an hour. so we have to wait inside and wait til they were done.
5,0 Razoável
Prós: Good facility and cleanliness was good.
Contras: Location was not good at all.
7,5 Bom
Prós: Clean, well kept grounds, variety
Contras: Food was bland. In my group 5 out of 6 people got got sick from food poisoning. Need hooks in rooms; place to hang wet clothes
6,7 Bom
Prós: Great and helpful staff, adults only beach, calm and relaxing ambience, enough sunbeds - do not have to wake up early to catch sunbed, food
Contras: The rooms and facilities are really run down and really need upgrade. Dirty window shades, no privacy because the buildings are very close to each other, broken furniture, smell from AC that they tried to cover with toilet refresher, so you feel like sleeping on the public toilets.
Bahia Principe Luxury Akumal - Akumal - Edifício
3
9,3 Excelente (5 626 avaliações)
254 €+
Avaliações
8,5 Excelente
Prós: I would like to give thanks and dues to Mexican hard working people in resort who work hard to make us comfortable. Yes, I'm paying them but not everything has to be about money. Rooms are clean, services are acceptable and food is good. No opinion about alcohol since I don't care about. Resort is large and it's a good place to go for a long walk. Now about "Luxury" what makes this resort "Luxury" is proximity to the ocean and beach. There are same units in the resort but they are no different then the "Luxury" units the only difference is distance to the God made luxury ocean an beach. Would I go again? Yes, only if the smoking situation is improved.
Contras: The biggest issue I have with resort is the smoking policies and lack of enforcement. There should be segregation between two groups. I'm not going to lecture here anyone about harmfulness of 2nd hand smoke. I came to enjoy fresh air and not the smell of tobacco. Another place is where smoke is an issue is transportation cars where people just sit and puff smoke in your face. In my opinion lack of rules and enforcement on smokers tells me that the only thing that resort cares is money. This is my biggest turn off with the resort and if I had to book again I would look to resorts that have enforcement non smoking rules.
4,2 Razoável
Prós: 90% of the staff was very friendly and willing to accommodate with your requests, there were a couple of people who were real jerks, but I guess that happens everywhere, the rest of the staff was fantastic. Pool was very nice and kid friendly. The beach was nice despite the algae problem that is hitting that part of Cancun. Plenty of places to sit around the pool and beach.
Contras: The rooms did not look very luxurious. No hot water in room, the bathroom had a bug problem (springtails) and they kept coming out of the sync drainage; we had to keep our toothbrushes outside the bathroom. The buffet food was bad, very bland and some of the dishes got us a big stomach infection. We ended up at the hotel Dr. office loosing a day of fun and a forfeited a trip to Cozumel. The managerial staff was the worse, they never fixed any of our issues and in the end they gave me an email address to submit a claim (Jose Cano was the name of the last manager I spoke with). The hotel is very big, so they have transportation to your rooms and all the other amenities all day, however the cars dont have a set schedule and you loose to much time waiting for them. Despite being an all inclusive and extremely large hotel, there is no place where you can get a decent coup of coffee early in the day, you have to wait for the restaurant to open until 7:00 am. The kids had a lot of fun in the pool and beach, and they stuck with the bland nuggets, pizza and croissants. Thinking about it now, my wife and I should have done the same.
4,0 Razoável
Contras: The staff can probably undergo better training, particularly at the Acuario Snack Bar. One of the older gentlemen who is a waiter is rude and seems miserable working there. He would pass over our table several times and just glance over without even bothering to take our drink order. I am fully bilingual so it wasn't a language issue, and I make sure to always greet servers regardless of whether it's an all-inclusive property, regular restaurant, or hotel. He was just very rude in general and I avoided asking him for anything. Instead, I would wait for other servers to be available.
5,4 Razoável
Prós: The staff was very nice
Contras: Food quality was poor, drinks were not good, generally low quality resort that has not been taken care of.
6,3 Bom
Prós: Building 83 and los chorales was nice
Contras: Service not very friendly, especially in frutas del mar.
9,6 Excelente
Prós: The property had a lot to offer families, couples and singles. There’s always something going on. The room size was nice. Request a room closer to the lobby that way you don’t have to walk or wait for the carts. The dress code was more lax than what we read online. The only place we went that we had to dress formal was Arlequin. The rest was casual.
Contras: As a vegetarian, the food options were a bit disappointing. In the buffets nothing is clearly marked as vegetarian and there aren’t spoons or cutlery for each container. There’s a lot of chance for cross contamination between food items, for example there’s bacon right next to grilled tomatoes and only one spoon. For us vegetarians, this is a nightmare. It limited my food choices quite a bit because I couldn’t take the chance of getting sick because someone used the tongs meant for the tomatoes on the bacon! Also at the stations for eggs, the cooks do not clean the grills after meat to make vegetarian items. Lots of cross contamination there. This could easily be solved with separate grilling stations and separate sections with meat and veg separate. The servers are overworked! There aren’t enough servers for each section, and we waited 7-10 minutes to even have someone approach our table every day. And not because they weren’t working! They were running around like crazy trying to serve everyone but there just wasn’t enough people on the floor. We felt bad for them. In the a la carte restaurants, the food choices for vegetarians were very limited and in many cases there were no vegetarian mains on the menu and the chef had one option for us when we got there (we had told them when booking that we were vegetarian). Many of the restaurants have similar dishes for vegetarians, even though the style of restaurant is different. Overall the food choices were disappointing for us. In the buffets there were tons of options, if they would just do better about the cross contamination.
9,2 Excelente
Prós: Café da manhã
Contras: Nada a reclamar
10,0 Excelente
Prós: Tons to do. The restaurants were pretty much all great. I loved how big the resort was but also the ease of transportation within the resort. The staff was very friendly and welcoming.
Contras: Pool was a bit cold for my liking. There was loads to do but it wasn't very well advertised so we missed quite a bit unfortunately. I didn't like all the mosquitoes but hardly the hotels fault.
9,2 Excelente
Prós: Excellent staff. location. food. atmosphere. no complains at all
Contras: we traveled with a baby (I informed the hotel in advance, so they knew), and still, they gave us a room in a 3rd floor with no elevator!! so we had to carry the stroller, baby and all the baggage every day
Secrets Akumal Riviera Maya Resort Adults Only - Akumal - Edifício
4
9,3 Excelente (1 995 avaliações)
432 €+
Visão geral Avaliações
Dispondo de piscina ao ar livre, restaurante e spa, o Secrets Akumal Riviera Maya está localizado na Riviera Maya. Este hotel apenas para adultos oferece academia, salão de beleza, entretenimento noturno e WiFi gratuito. Os quartos do hotel dispõem de banheira de hidromassagem, TV de tela plana a cabo e frigobar. Os banheiros privativos possuem banheira de hidromassagem, chuveiro, secador de cabelo e amenidades de banho gratuitas. Os quartos contam também com sofá, mesa e área de estar ao ar livre. O Secrets Akumal Riviera Maya oferece recepção 24 horas, área de praia privativa, sauna, terraço, quadra de tênis e empréstimo de bicicletas. Outras comodidades oferecidas pela propriedade incluem salão de jogos. Você também pode desfrutar de diversas atividades no local ou nos arredores, como mergulho com snorkel. A propriedade oferece estacionamento gratuito. Você estará a 30 minutos de carro da Playa del Carmen. Cancún fica a 60 minutos de carro.
10,0 Excelente
Prós: Nós amamos a equipe prestativa, profissional e animada. Foram eles que tornaram a estadia excelente e agradável. Tudo estava sempre limpo e organizado. Eles sempre têm funcionários no local, sempre mantendo tudo perfeito.
Contras: Não consegui ficar tempo o suficiente! Vamos voltar com certeza.
6,0 Bom
Prós: Great restaurant staff. Good food and buffet choices. Great beach.
Contras: Reception staff in the lobby were not concerned at all with customer service. I paid for a partial view ocean room and the hotel did not give it to me. As it was night when I arrived and the staff giving my room, confirmed my partial ocean view, I presumed this is what the hotel had given me, so I unpacked all my luggage. The next morning I looked at the view and there was no ocean view. When I flagged to the hotel, they offered me another room, but as the ocean view was so tiny I did not want to waste a morning repacking all my luggage and unpacking it again given that I was only at the hotel for a few days. I asked the hotel if perhaps they could offer me a complimentary massage instead - they told me they would come back to me. After 3 days, nobody bothered to get in touch with me. When I reasked the hotel staff, they flat out said no. I ask them then to change my fee to a room that did not have a ocean view - and they refused to do that as well. In addition, whilst staying at the hotel, a massive piece of wood fell on my arm from a make shift cabin that the hotel had made to hold towels - whilst the staff were on hand to give medical assistance, one staff member was more concerned about making me a sign a piece of paper to say it was not the hotel's fault - which I refused to do!
9,6 Excelente
Prós: O hotel é sensacional! O quarto é super confortável, o serviço em geral é excelente, comidas e bebidas do all inclusive de muita qualidade e gostei demais das atrações do hotel... não dá vontade de ir embora!!
Contras: Nada.
4,0 Razoável
Prós: The best part was the Stuff they all were great . And the drinks in the preferred club bar. The property , Facilities and the beach are nice and clean Nice pool number 1
Contras: Didnt have that many activities neither music maybe 30 minutes a day with aerobics ,it was great because I was with my wife, but the resort is boring...wouldn't come back, the food not worth the money, neither preferred club,not difference but a nice bar not even a lobster in any menu....the ocean view was a palm trees view.
10,0 Excelente
Prós: De absolutamente tudo. Hotel incrível, desde o drink de recepção, ao checkout. Funcionários muito bem treinados, educados e dispostos. Refeições saborosas e de alto nível. Nenhuma refeição com algo negativo a comentar. Quarto incrível com hidromassagem no banheiro e banheira na varanda. Frigobar sempre cheio com reposição impecável. Concierge em cada edifício para tirar dúvidas e o que mais precisar. Bares das piscinas com boa diversidade de drinks. Não deixe de mergulhar para ver as tartarugas. Basta pegar o equipamento de snorkel disponibilizado pelo hotel. Dica: eles fazem drinks com bebidas alcoólicas de marcas mais simples, mas existem boas opções. Basta pedir para fazer o drink com a marca que desejar. Poderia falar de muitos outros pontos positivos, mas são realmente muitos. Vale o que cobra.
Contras: Nada que tire o brilho do hotel, mas melhoraria um pouco a qualidade das apresentações do teatro a noite. Um ponto que incomoda muito, nada tem a ver com o hotel, mas com a natureza do ser humano em 100% deste tipo de hotel. Marcam as espreguiçadeiras das piscinas com itens pessoais bem cedo e voltam para dormir. Lamentável.
10,0 Excelente
Prós: The territory is great, everything is clean, personnel is very polite and nice, beach is amazing
Contras: No any
9,2 Excelente
Prós: - The quality of the restaurants - The beach (not private) - The staff - The gardens in the resort
Contras: The New Year dinner at the Ball room was not well organised but after dinner the pool party was ok
10,0 Excelente
Prós: Everything is perfect. Beach, restaurants, personnel is awesome.
Contras: Preferred club type of stay was not as we thought of. Don’t recommend to anyone who don’t need a fancy drinks at the separate members only bar. Other than that it a waste of money.
10,0 Excelente
Prós: Although the food and drink are outstanding, it is the service and people we like best. Everyone greets you with "hola!" and seems genuinely proud to help. This is why we keep coming back.
Contras: I can't honestly say there is anything I would change. We had activities that we could participate in (or not) all day and evening. Entertainment spanned a wide variety of interests, and no boring shows.
9,6 Excelente
Prós: Atenção do staff
Contras: pouco espaço no único armário do quarto, vinhos de qualidade ruim, chuveiro com fluxo fraco
10,0 Excelente
Prós: Facilities, service, the beach, the people working there are also very kind.
Contras: The food could be better. It is not really a gourmet experience specially in the French and Italian restaurants.
10,0 Excelente
Contras: People upstairs from us running back and forth. Not much sound deadnig
10,0 Excelente
Prós: Não dá vontade de sair do hotel! Serviço, instalações e comida muito bons!!! A simpatia dos funcionários também é algo a se relatar! A praia do hotel é linda e a água morninha!
Contras: O restaurante italiano poderia ser melhor!
Grand Palladium White Sand Resort & Spa - Akumal - Quarto
5
9,3 Excelente (1 874 avaliações)
286 €+
Visão geral Avaliações
O Grand Palladium White Sand Resort & Spa All. Incl. é um resort impressionante entre árvores tropicais e linda vegetação em frente ao Mar das Caraíbas na Riviera Maya. Possui uma posição em frente ao mar lindíssima e incomparável com acesso privado a uma pristina e linda praia de 800 m com areia fina dourada e águas cristalinas. Localizado apenas a 20 minutos de Playa del Carmen e a 7 minutos do local arqueológico de Akumal, este excelente completo proporciona ao mesmo tempo a possibilidade de relaxar e se desligar das suas vidas quotidianas e experienciar umas férias ativas e revigorantes.
3,3 Medíocre
Prós: Food was ok but still need to improve the quality of the ingredients
Contras: The staff was mostly unfriendly and left unsolved matters for a while. Their responses very discomforting. After a few attempts we started getting our concerns resolved.
7,5 Bom
Contras: Travel Club hard selling (time sharing).
9,2 Excelente
Prós: Food was consistently good, including the buffets. Never felt crowded, always a trolley to help get around, staff always eager and helpful
Contras: Petty complaint, but there is No elevator to rooms. And the beach can be rockey when entering the water.
10,0 Excelente
Prós: -The service was great, the staff were always there to help. -Te food selection was very good, there is always a restaurant open. -The beds were very comfortable and the room was very big. -The resort itself was beautiful and surrounded by nature.
Contras: nothing really, we had an amazing time!
Bahia Principe Grand Coba - Akumal - Quarto
6
9,1 Excelente (8 163 avaliações)
200 €+
Visão geral Avaliações
O hotel balnear encontra-se rodeado por vegetação tropical e junto a uma praia incólume com 1 km de extensão na Riviera Maya, com um recife de coral protegido. O centro de Akumal fica a cerca de 3,5 km e contempla várias lojas, restaurantes, bares, cafés e outras possibilidades de entretenimento. A área turística de Tulum localiza-se a cerca de 15 km. Os parques temáticos de Xel-ha e Xcaret ficam a 15 e 30 minutos do hotel respectivamente. Nas imediações existe ainda aluguer de automóveis. A Playa del Carmen alcança-se em 35 minutos e o aeroporto de Cancún em cerca de uma hora de viagem. O moderno hotel contempla um total de 1080 suites júnior e está afiliado com 3 hotéis de luxo, todos construídos pelo famoso arquitecto mexicano Fernando Quiriarte e inspirados pelo período Puuc Mayn. As instalações deste estabelecimento incluem um hall de entrada com recepção e serviço de check-out sob 24 h, cofer, elevador e guichet para câmbio monetário, bem como algumas lojas, um quiosque, um cabeleireiro, 6 bares, 6 restaurantes, um clube nocturno e um teatro. Os hóspedes poderão ainda usufruir de espaços para conferências, acesso à Internet (taxa extra), serviço de lavandaria, assistência médica e aluguer de bicicletas. Existe um parque de estacionamento ao seu dispor. Para os pequenos hóspedes (4 aos 12) haverá um mini-clube e um parque infantil à disposição. Os confortáveis quartos contemplam casa de banho privativa com banheira e secador de cabelo, varanda ou terraço, telefone com ligação directa, televisão via satélite/cabo, mini-bar, cama de casal ou kingsize, ar condicionado regulado individualmente, cofre e área de estar.
10,0 Excelente
Prós: Nós conhecemos José no Bar iguana. Ele consegue seu bar incrivelmente. Ele fez a certeza de que todos apreciamos sua visita. Um bartender profissional que excede em que ele faz. Esperamos encontrar José novamente durante a nossa próxima visita.
7,0 Bom
Prós: Family friendly
Contras: My bed was extremely uncomfortable with really poor pillows- my body hurts after staying one week here. Plus mosquitoes were all over including our room, we are covered in bites
9,6 Excelente
Prós: Possibilidade de utilizar o resort imediatamente ao lado, também da mesma cadeia de hóteis
Contras: A qualidade da comida podia ser melhor. As praias tinham muitas algas
7,0 Bom
Prós: Cost was good for exploring the area.
Contras: Distance from Tulum. Taxi fees added up on excursions to beach as the hotel beach was all rock and wall. Place was a maze so I ended up wandering aimlessly looking for the beach...which was a bit of a disappointment. For a family, this would be great. For somebody that wants to sit on the beach and explore - pay a bit more and stay either in the hotel zone of tulum or la Puebla. You’ll spend the difference in taxis within a day or two unless you take the collectivo.
8,0 Excelente
Prós: Very well organised, good food, nice beach, good logistics with trolleys everywhere if you didn't want to walk. Entertainment in the evening ok. Great service after check out as you can still eat and even have a shower before late afternoon journey. Service in a la carte restaurants very good. Overall we were happy with our 6 days here, thank you.
Contras: Huge complex/resort. Beds were a bit uncomfortable. Maybe not enough umbrellas on beach.
7,5 Bom
Prós: I love d water park and the pool. My kids love it
Contras: Mosquitos
10,0 Excelente
Prós: Everything was perfect
6,7 Bom
Prós: The staff is absolutely excellent and very helpful. This is something usually found all over the south of Mexico and the hotels related to their service. The amenities are varied and they have many activities inside the facilities so you stay entertained.
Contras: They have a HUGE problem with the electricity and therefore the AC in the rooms (Villas). It seems some time ago, not too recently either, they had a big problem with one or several of their electric distributors and transformers most probably due to the Huge size of the 3 hotels they have together. The thing is they turn the ac of the rooms off at around 4 pm so the restaurants have enough power, then turn it back on at around 10 or 11 pm and that is half way... obviously is not enough time to cool the rooms while we slept with the heat of the Caribbean Summer. This is something that really needed to be displayed before you make your reservations because it's absolutely unbearable to sleep in those rooms.
7,9 Bom
Prós: all
Contras: nothing
7,9 Bom
Prós: Da infraestrutura do hotel de uma forma geral, da área kids da piscina, dos restaurantes a la carte, da área das piscinas
Contras: Quartos são antigos, foi difícil encontrar um sem cheiro de mofo, cordialidade no front do desk deixa muito a desejar, a comida do buffet e farta e variada porem sempre igual no almoço e jantar e a bebida de baixa qualidade
8,0 Excelente
Contras: Beach was disappointing/ rocky/ small with large barriers blocking view. Far from airport, about 1.5 hours.
3,8 Medíocre
Prós: Parte externa muito bonita e bem cuidada, mata nativa e animais silvestres espalhados por todo resort.
Contras: Quarto com obras inacabadas, manchas nas paredes (sujeita), cheiro de mofo. Para usufruir dos restaurantes precisa marcar com antecedência e apesar de sempre estarem vazios dizem que não tem mais reservas, com isso te vendem jantares com cobrança extra. E os jantares pagos e os gratuitos são de baixa qualidade. Maioria dos funcionários trabalha desanimado e com isso o atendimento é de baixa qualidade. Beira da praia não tem garçom, se quiser beber algo precisa levantar e ir até o bar. Na hora do check out atendente fez conversão errada do câmbio, levando uma grande vantagem. Quando questionado garantiu que estava certo e de maneira grosseira afirmou que no México é assim! Peguei e me dirigi ao gerente que na hora notou o “erro” e fez o estorno e cobrança correta. Enfim hospedagem foi ruim. Não recomendo.
4,5 Razoável
Prós: The grounds, the restaurants look nice. Some of the food is of OK quality, there are usually many choices at the main buffet. Some of the staff works hard and they try to serve you well. Many however are just overwhelmed.
Contras: This is the perfect example of the resort that could be nice and yet it is ruined by management and their policies. Again: this is not a kids and family friendly resort. Don’t let yourself fooled by the waterpark and other things. -First off, the waterpark has zero food, zero drinks and zero snack facilities around it. You have to walk 10 minutes in the heat in order to get a fresh drink for your kids. -There are no chairs to be found in the shade like ever, unless you wake up early and drop your towels on a few chairs. The shade by the greenery does come with tiger mosquitoes, which bite like crazy all day long (google them if you are not familiar with this bug). -there are some nicer, smaller pools, with a bar in proximity, however the depth of the water is to great there fir small kids, so in effect they are mostly fir adults. -the main buffet closes at 10:30 and until 12-12:30 there is no decent food to be found anywhere on the resort. I’ve been sent away when I arrived at 10:35, with a backpack and with my 2-year-old holding hand. She said to go to “casita”, which is a buffet more than 10 minutes away in horrendous heat and with no food that my kids will eat (they had burgers, hotdogs, ribs, cookies and soft serve ice cream... that’s about it). -the service in the main buffet is often just inexistent. They are overwhelmed and they don’t care. One day our waiter literally refused to bring drinks and my kids kept asking for water. My wife went straight to the bar and they refused to give water, saying that the policy is for the waiter to serve. She has eventually been directed to the hall manager (Jonathan) who came and gave us water. -the staff in general will make no accomodations... as per policy. Asked for cereals at “Casita” (the only 24 hrs buffet)... can’t be done. Asked to take food away for my kids... can’t be done. Even at the a la carte restaurant they refused initially to bring both fruits and ice cream for my kids, they said we have to pick one. -the room on the ground floor had such a strong mold stench that we couldn’t take it and requested to move -the beach was fool of seaweed the entire week, which may not byme the hotel’s fault but it just adds to the insult.
Bahia Principe Grand Tulum - Akumal - Quarto
7
9,0 Excelente (8 224 avaliações)
219 €+
Visão geral Avaliações
Este hotel balnear exclusivo situa-se entre Playa sel Carmen e Tulum. O complexo está decorado em estilo mexicano e encontra-se rodeado por uma vegetação tropical, junto a uma extensa praia encantadora com o seu mar azul-turquesa. A este complexo pertence também a Hacienda Dona Isabell, uma aldeia com vários locais de entretenimento. Existem transportes públicos encontram-se nas imediações. Daqui terá serviço semanal de autocarro para Playa del Carmen. Nas imediações encontrará diversos estabelecimentos comerciais, bem como inúmeros restaurantes, vários bares, pubs, discotecas e cafés, entre variados locais de entretenimento. Até Tulum e ao Templo Maia de Tulum são cerca de 20 minutos de automóvel, até Playa del Carmen cerca de 35 minutos de automóvel e até ao aeroporto aproximadamente 90 minutos. O moderno hotel dispõe de vários edifícios de 3 andares com um total de 852 quartos duplos que se estendem por detrás da extensa praia. Oferece aos seus hóspedes um hall de entrada com recepção (disponível 24 h por dia). O hotel conta ainda com lojas, cabeleireiro, 5 bares diferentes e 2 restaurantes especializados (um mexicano e um mediterrânico), bem como com um restaurante principal climatizado (restaurante buffet). À entrada do complexo encontra-se uma área de entretenimento com uma discoteca. A área da Hacienda conta com recepção própria. O edifício contempla ainda acesso à Internet, serviço de lavandaria, aluguer de bicicletas (taxa extra), parque de estacionamento e garagem. Oferece-lhe ainda um jardim encantador que o convidará a descontrair. Estes quartos exclusivos dispõem de casa de banho completa, secador de cabelo, telefone com ligação directa, televisão via satélite/cabo, mini-bar/frigorífico (água, cerveja e refrescos incluídos, todas as outras mediante pagamento adicional) e cofre. São elegantes e oferecem-lhe uma varanda ou terraço (na sua maioria com vista para o mar).
10,0 Excelente
Prós: Eu gostei de tudo sobre este resort especialmente a equipe. Elas visam agradar.
Contras: Gostei de tudo, especialmente a comida, foi incrível!
10,0 Excelente
Prós: A comida, o resort e tudo sobre ele!
Contras: Nada
6,7 Bom
Prós: Me hospedei com minha família e o quarto q ficamos era muito velho, sem Manutencao, mofado e por duas vezes encontramos LACRAIA no banheiro. Praia, restaurantes e bebidas são boas. Funcionários solícitos Área externa do hotel muito bem cuidada e bonita.
Contras: Quarto péssimo, sem manutenção, velho.
9,2 Excelente
Prós: Da estrutura, do atendimento, da academia e da praia.
Contras: Muito bom.
2,9 Medíocre
Prós: The only plus is the nice beach the hotel has, however that is also over crowded with not enough sun beds.
Contras: Starting with the check-in, we had an absolutely horrible experience at Grand Bahia Principe Tulum. Poorly trained, rude and unhelpful staff (except for David - the manager at Reception), severely under resourced facility, very aged and dirty rooms (cockroaches roaming around) with paper thin walls (loud residents drunk chanting at 3 am in the morning), horrible buffet food catering to fast-food loving clientele are only a few examples. There are 9 restaurants in the complex but we were allowed to book only 4 restaurants for our 9 night stay. We had to ask for special food for our 4 year-old as the buffet food was inedible. The hotel charges you in advance for the entire stay and refuses to pay if you check out early. We tried to get our money back but Bahia Principe Group wouldn’t even bother to respond to our emails and messages sent. We eventually decided to burn the money and stay at a proper boutique hotel in Tulum for a night and move back to a Cancún to spend the last couple of days at a proper 5-star hotel. If you are paying $150 a night (we paid an outrageous $450 a night), that is already expensive for this place, anything more would be bad value for money.
6,0 Bom
Prós: Great beach.
Contras: The food was not good at all.
5,0 Razoável
Prós: location was nice
Contras: the staff are rude and don't really care about the guest. The roll their eyes when you ask for something and just want to hurry you up. The restaurants are always booked on high season. The mini bar only has a few drinks but if you need more that day the hotel will charge you (thought it was all inclusive) The beach is Rocky and gets packed real fast. The food is not that good and is missing the Mexican style flavors.
7,9 Bom
Prós: liked everything and the kind staff. however, would have liked a confirmation of the food items that had no meat products and that there was no cross contamination with meat. Also would have preferred if there was halal meats on he menu.
Contras: would have liked a confirmation of the food items that had no meat products and that there was no cross contamination with meat. Also would have preferred if there was halal meats on he menu.
10,0 Excelente
Prós: Everything was amazing the staff made me feel special all the time
Contras: Transportation I wish they will have something set up already or make sure to let visitors how it works. I will call and verify but they will ask me to call diferentes numbers at the end I got transportation from the airport
9,0 Excelente
Prós: There were an abundance of places to eat and places to get a drink. The staff was outstanding, the most friendliest folks that you could ever meet! Lots to do and see, and a huge complex.
Contras: No.
9,0 Excelente
Prós: Overall location is great. Food is awesome. Very safe and family friendly.
Contras: Check-in Process, need additional shows and events. The Gym was below average.
7,1 Bom
Prós: Location was great. Staff were very friendly.
Contras: There was an issue with my reservation. Which ment i had to pay a deposit for the first night until the issue was solved. And i still have not recieved my refund. Rooms were nice, very spacious. However the pillows had a very bad odor.
4,6 Razoável
Contras: Típico hotel que não se preocupa com sua satisfação
7,1 Bom
Prós: cama confortável , área de piscinas, os transfers internos do hotel, muita opção de comida no buffet de café e almoço
Contras: internet wifi só funcionava no lobby, se quisesse nos quartos ou outras áreas teria que comprar a parte de acordo com número de dias, em dólar o uso dos restaurantes com reserva é limitado de acordo com seus dias de hospedagem
Hotel Akumal Caribe - Akumal - Quarto
8
9,1 Excelente (154 avaliações)
192 €+
Visão geral Avaliações
Ao alojar-se Hotel Akumal Caribe em Akumal, ficará em frente à praia, apenas a alguns passos de Praia Akumal e a 14 minuto(s) a pé de Bahía de la Media Luna. As principais comodidades incluem registo de entrada rápido, registo de saída rápido e armazenamento de bagagem. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
8,8 Excelente
Prós: Staff excellent Beach good Location very good Snorkelling amazing Beds very comfortable Wifi good (apart from the pool) Very relaxing, plenty of space, we didn't feel crowded Happy hour was nice at the beach...
Contras: Rooms dated Resort dated No hot water in the room (after 30 seconds) Breakfast good, but the vouchers only cover a very basic breakfast, we used 2 each day and went elsewhere on alternate days. Poolside waiter service for drinks/ snacks would be nice. Pool needs a shower so you can wash after use.
9,6 Excelente
Prós: Tudo limpo, todos os dias trocas de toalhas, dive center dentro do hotel, perfeito.
Contras: Faltou a televisão, por ser época da copa do mundo.
9,0 Excelente
Prós: - room was super clean - great beach in front of the resort - nice view from the balcony
Contras: - breakfast was ok but no highlight
9,6 Excelente
Prós: Local muito gostoso com a praia maravilhosa bem em frente com tartarugas a mostra a todo momento, café muito bom com frutas, café, leite e pão. Equipe da recepção muito atenciosa.
Contras: não tive problemas tudo perfeito.
10,0 Excelente
Prós: Beautiful, peaceful, relaxing, wonderful staff, great food!
Contras: Nothing bothered us to the point of complaining.
9,0 Excelente
Prós: The appartments are directly on a beautiful white sandy beach in a bay where you can snorkel with turtles and on the reef but there are also protections in place for the wildlife. The views are stunning. Sunbeds and palapas are included in the room rate as are beach towels. Food in the on site restaurant Lol-Ha and the cafe is excellent and very reasonably priced. The swimming pool is large and the whole area is very well maintained. The appartments have a kitchenette including a microwave, fridge, two ring hob and coffee maker. Free drinking water is also provided. The buildings are older and not as 'upmarket' as some of the Yucatan resorts but still comfortable and kept spotlessly clean. Local couples and families use the beach at the weekends and the resort has a much more local feel than some of its neighbours. The staff are friendly and helpful. There is secure on site parking.
Contras: Nothing
9,0 Excelente
Prós: This area has the best chill vacation vibe! The people are so friendly and the food is amazing. We love the beaches and cenotes in Akumal! So nice!
Contras: I would have enjoyed a tv one night since I had to stay in bed. But not that big of a deal.
9,0 Excelente
Prós: The location right on the beach was perfect. Palapas and lounge chairs were provided - also beach towels. Two restaurants and a bar on site. We loved the large balcony overlooking palm trees and the beach - it even had a couch with cushions. You can rent golf carts to tour around town which was fun and very reasonable.
Contras: No TVs in the room and no elevators.
8,3 Excelente
Prós: A nice situated hotel. We had a bungalow, 201, which is two queen size beds a sofa and with fresh water and a fridge.
Contras: A little bit small.
10,0 Excelente
Prós: Great location, great staff, great food, fantastic for snorkeling
Contras: Some English kids squatting the pool and were very noisy, parents were hopeless
9,6 Excelente
Prós: The location and amenities are amazing. The beach is steps away from oceanfront rooms, as is the beautiful pool area. There are also a lot of shaded areas near the beach to install a sun bed for the day, courtesy of the resort staff. The resort and rooms were very clean during our stay. The staff on the resort were friendly and helpful. Our stay on the resort felt safe and relaxed. We would definitely stay here again.
Contras: We stayed the first two nights in a bungalow, before an ocean front room became available. We found this first room a little run down and dark. The AC unit and fridge we’re both noisy making it hard to sleep. I wouldn’t recommend a bungalow unless you’re on a very tight budget (great price), or are not bothered at all by an older room.
10,0 Excelente
Prós: Excellent location - at the beautiful beach with coral reef. Also, next to the resort there are shops and some restaurants. Truly good place for vacation!
Contras: Bed was small for 2 people.
Maya Eco Village - Akumal - Quarto
9
9,0 Excelente (228 avaliações)
65 €+
Visão geral Avaliações
Com uma estadia Maya Eco Village em Akumal, ficará a 10 minutos de carro de Praia Akumal e de Clube de Golfe de Riviera Maya. As principais comodidades incluem assistência multilingue, armazenamento de bagagem e micro-ondas na área comum. Há estacionamento grátis no local.
10,0 Excelente
Prós: Really comfortable bed. Hot water. Free air con and ceiling fans. Pool and comfortable sunbeds. Private. Beautiful surroundings. Great value. There is even a big fridge in the room.
Contras: No kettle and not much choice of food in the restaurant.
9,0 Excelente
Prós: Staff is very nice and tries to do everything for the guests, altough no one was able to speak any word of English. So be prepared to have Google Translate.
Contras: It is a thing throughout Mexico and not only affecting this site: damp rooms. Our room not only smelled very musty but was also very damp. So be prepared to be constantly ventilate and keep your clothes in the luggage.
8,8 Excelente
Prós: Feels like your in the nature. Rooms are very big and have a nespreso machine! A balcony with a net against the mosquitos.
Contras: The room was not completely clean, but I can’t say it wasn’t clean. The WiFi is very weak at the rooms. The hotel is managed by the owners, so it is not completely organized. We, for instance, wanted to eat early and leave, so we came at opening time of breakfast but they weren’t there. We needed to make a bit noise and call them so we could eat.
9,6 Excelente
Prós: Very friendly and helpful staff. Breakfast was good with fresh fruits and eggs you want. We liked it very much! You have to walk 1km to the road to Tulum of playa del carmen and where you can go by collectivo easily!!!
Contras: Shuttle to highway could be an option for rainy days (not for free)
8,3 Excelente
Prós: Os atendentes são muito simpáticos e prestativos. O quarto é bem grande e a cozinha tem o básico para cozinhar.
Contras: Achei o quarto meio úmido. Saí de lá com alergia.
9,2 Excelente
Prós: Clean spacious room, great hotel territory with pool and swings. Nice stuff ready to help.
Contras: A bit overpriced food in the restaurant but there’s no other options around.
9,0 Excelente
Prós: The staff was super friendly, very helpful and eager to help. The place is quiet and surrounded by nature. Very simple but relaxing place to stay at.
Contras: Nothing to complain about.
10,0 Excelente
Prós: It was a very beautiful place and the people were very nice. It was not busy at all on the property and we were alone most of the times. They offered towels by the swimming pool, soaps and we had a fridge and a coffee machine in the bungalow!
Contras: To get to the place there was a little shitty road and you should definitely have a car otherwise it will be really hard to come there.
7,5 Bom
Prós: The stuff is really nice,they do not speak english but did their best to communicate with us. The room is big, ac working well. The pool and its surrounding is beautiful. The breakfast delicious- my kids loved freah fruits and eggs made just like at home. There is an organic joga next door.
Contras: I didnt like the small which was in the room. All my things smell now like this, it is probably the humidity reason. The place is in the middle of nowhere ;) it is quiet and if you like this you will love it, but without a car it might be challenging to get there.
Casa de Las Tortugas I Tour Akumal - Akumal - Quarto
10
9,0 Excelente (211 avaliações)
36 €+
Visão geral
Com uma estadia Villa Tortugas em Akumal, ficará a 10 minutos de carro de Praia Akumal e de Clube de Golfe de Riviera Maya. As principais comodidades incluem um serviço de limpeza a seco, assistência multilingue e armazenamento de bagagem. Há estacionamento grátis no local.
Villas Flamingo - Akumal - Edifício
11
9,2 Excelente (44 avaliações)
344 €+
Visão geral Avaliações
O VILLAS FLAMINGO é um complexo de 4 villas de luxo com piscina partilhada na Baía de Half Moon, em Akumal, no norte de Akumal. A arquitectura é mediterrânica mourisco, com vistas panorâmicas a partir de todos os quartos da piscina e da praia. Todas as villas possuem redes de descanso no seu terraço. Cada villa tem 2 pisos. Todos os quartos têm varandas privadas com vistas para a piscina e para a praia a partir do piso superior. Cada quarto tem uma casa de banho privativa completa com uma banheira. O mobiliário de exterior inclui mesa e cadeiras para cada terraço em cada um das villas e espreguiçadeiras e cadeiras em redor do deque da piscina e da praia. Existem 2 villas com 2 quartos e 2 casas de banho, uma das quais com 1 quarto, 2 casas de banho, acomodando 4 e 1 villa com 3 quartos e 3 casas de banho. Todas as villas incluem cozinhas completas, serviço de limpeza diário, acesso Wi-Fi gratuito, televisão, leitor de DVD, biblioteca de filmes, toalhas de praia, cofres, grelhador ao ar livre, piscina exterior e chuveiro exterior.
9,2 Excelente
Prós: Loved everything about the apartment. We stayed in #1 which is more like a private house since it is separated from the other 3 apartments. Location is perfect, right in the middle of Half Moon Bay, right on the beach. The place was spacious and clean thanks to the lovely ladies from housekeeping and Louis the gardener. We loved the pool which we mostly had to ourselves the entire week. We had a private terrace surrounded by a small sandy garden with coconut palms and a lovely view of the beach. We could park the car right in front of our apartment. There are a few good restaurants in the area as well as a small supermarket and it's not far to Akumal town. It's also an ideal area for daytripping. Places like Xelha, Tulum, Dos Ojos, Cobá and Muyil are all very close.
10,0 Excelente
Prós: Staff was well prepared for our arrival. Check in only took a few minutes.
Contras: Nothing.
10,0 Excelente
Prós: Great location! We had a lovely stay in Akumal. The apartments are very spacious, quiet, clean and there is a nice swimming pool. The staff was really friendly and helpfull. They did all they could to make our stay as pleasant as possible. Also a big compliment to the men who clean the beaches. We were able to see the little turtles hatch and make their way to the sea, amazing!
6,3 Bom
Prós: Location was quiet. House was clean and the decor/style fit the Mexico vibe. Good food nearby. Mini market only a 2 minute walk away. Susana (our maid) and Louis the gardner did a fantastic job keeping the condo & grounds neat and clean!
Contras: Beds and couches were hard. Half Moon Bay should be renamed Seaweed Bay. There is so much piled up you cannot walk to Buena Vida on the beach even though it is only 100 yards away. A great trip went south on our last day. That was when the resort manager (David) banged on our door at 8:00AM and tried to get us to pack up early so he could give our condo to some new guests who showed up early, (even though the other 3 units were empty). Unbelievably, he tried to convince us the airline had changed our departure time to 90 minutes earlier than scheduled. This was a lie of course. We watched the new group move into our condo (#1) as we drove away even though they had rented #4. David treated us well all week until this last incident. But, this last stunt put a huge damper on the whole trip.
Grand Sirenis Riviera Maya Hotel & Spa - Akumal - Quarto
12
8,7 Excelente (3 706 avaliações)
234 €+
Visão geral Avaliações
O hotel balnear situa-se na Riviera Maya, junto à praia. Poderá facilmente alcançar a pé as ruínas Mayas. O centro de Playa del Cármen fica apenas a cerca de 32 km e o aeroporto de Cancún a aproximadamente 90 km. O hotel de luxo, inaugurado em 2006, dispõe de um edifício principal e de 9 anexos de 2 andares. Contempla um total de 504 quartos e ainda um hall de entrada com recepção (aberta 24 h por dia), bengaleiro, guichet para câmbio monetário e elevadores. As instalações incluem adicionalmente um café, um bar, uma sala de refeições, uma sala para pequenos-almoços e um restaurante climatizado com zona para não fumadores e cadeiras para crianças. À disposição de empresários estarão salas de conferências. O hotel compreende igualmente um minimercado, diversas lojas, uma sala de espectáculos, acesso à Internet e arrecadação de bicicletas com aluguer. Os pequenos hóspedes poderão entreter-se no parque infantil ou no mini-clube. Os serviços de quarto, de lavandaria e assistência médica completam estas ofertas. Existe ainda uma lavandaria. Estacione o seu automóvel no parque privativo do hotel ou na garagem. Os confortáveis quartos adaptados para deficientes motores compreendem casa de banho privativa completa com secador de cabelo. Incluem ainda telefone com ligação directa, televisão via satélite/cabo, rádio, acesso à Internet e um mini-bar. Contam também com facilidades para preparar chá/café, cama kingsize, ar condicionado, cofre, área de estar e varanda.
10,0 Excelente
Prós: Staff very welcoming and friendly The room is like a palace ! There's so much to do here , lots going on , the park is huge so much to see and the wild life running around being free
Contras: No ash trays around the pool Breakfast served till 10 ...could make it 10.30
8,0 Excelente
Prós: I liked that once you figured out where everything was it was relatively easy to get around and everyone on staff is very helpful.
Contras: The mini bar and room service selections were a little sparse. The walkways being so extremely slick after it rained and there being no mats to prevent slipping.
7,5 Bom
Prós: Concierge Marlene was excellent. The hydrotherapy and massage were amazing!
Contras: The food was only mediocre. The buffet was less than appealing.
10,0 Excelente
Prós: the staff was so friendly and the entertainment so pleasant.
Contras: we liked it all
4,0 Razoável
Prós: I travelled from Luxembourg this time. Mostly appreciated very nice and helpful staff, especially, everything goes resolved with tips; the breakfast (quality and variety of healthy food), coffee shop on the hotel territory, bright room, bbq party on the beach and Mayan night dinner (extra to be paid). Special thanks for your collaboration with Traffic tours and Cancun Adventures company, that made my stay much more pleasant in your hotel: if you like to have a smaller group of people for trips and great knowledgeable gides, good healthy food during the trip, early arrival to e.g. Chichen-Itza for great fotos without thousands of tourists - definitely go with Cancun Adventures !
Contras: Too much glass, reflecting sound everywhere, too noisy and not able to relax or sleep even with earplugs; not enough space on the beach for the crowd and very bad quality of sunbeds - replace them to confirm you're a 5 star hotel!! - the bugs in my room, jacuzzi bathtub that i didn't use even once- very old spots on it - clean them or replace them. From food point of view, for people that are on diet or eat healthy, it's not enough (e.g. 2 types of fish). Entertainment is no value to spend time on. Saxophone in Sky Bar was nice. Special comments on the restaurants: the staff doesn't pay attention to a person sitting alone, preferring to serve big groups (looking for tips that those groups don't give, actually). In Mediterranian, i had issues with food, so i was offered one extra dinner in Japanese, where i've been sitting on the corner, and the cook forgot to make me rise - thanks to one family, they gave me theirs - and he offered extras to everyone, except me - which i consider completely impolite (for ex., if someone asked for salmon, but he cooked more chicken, he offered that extra chicken to everyone). In Grile house i was waiting for 1 hour for my meat, the waiter forgot about it, he started to clean my table after 1h and offered me to take desert - i reminded about meat - and he brought it to me in next 15min, overcooked, and it was 10min before closure. You have to know that it's EXTREMELY NOISY in all restaurants, as staff moves the tables and chairs like pushing them, and half an hour before closure staff starts to clean, so you can't really enjoy the food, if your time in resto was 8.30. It was not only me complaining about these cases in restaurants, which I consider inappropriate for the 5star hotel restaurants. The staff maybe was underrepresented, but still there should be attention to all guests, and good enough quality of food.
8,0 Excelente
Prós: When booking this resort, I was looking for a nice family place to be a "vegetable" for a couple of days. Partly, this mission was completed: the territory is big and well-looked after, my daughters had a lovely swim with the dolphins and I had a great walk around looking at wild monkeys, iguanas and enjoying the wild beach. The rooms are spacious and the wi-fi connection is fast. The hotel offers concierge service - in every building there is a person who helps customers find their way round / book restaurants / do whatever they might need. Nice idea and the guys were very helpful!
Contras: Difficult to say why, but often in resorts of this level there are spooky traditions which bewilder frequent travelers like myself. In the Sirenis it's the towel cards! First you pay from US$ 300 per night, and then they give you a piece of plastic and say that you will be fined if you loose it. Because in exchange for this card, one can get a beach towel! I don't know how many towels have been stolen so far or how many cards lost - I am ready to pay US$ 20 not to experience humiliating questions when trying to leave the hotel for a night out. Because when we decided to go out one night, the security said that we could not leave the hotel. Why? - we asked, as we paid for the room upfront and had all our suitcases in the room! The answer was: you still have our towel cards on your hands! Guys, you can't be serious.
9,6 Excelente
Prós: The rooms are beautiful, like the pictures. Spacious, comfortable. Loved the jacuzzi and the bench in front of the bed cause you can sit there if you're wet. The place is enourmos, so every day we did find a spot near the beach and the pool area. We did walk a lot and got lost though but it is ok. There are snack bars all around the areas with plenty of food. The night shows are excellent, we loved the lion king one, didn't think it was the animation staff... The staff is super friendly, also the concierge, good that you have two each building. The beach is clean, they cleaned the Sargazo that gets there everyday but it is not much. They have nets to catch it before it gets to the shore. We definitely would love to come back
Contras: The matress is too soft, so anytime one of us turn around the other one almost jumps ... We did rest though. There's a smell of wood or drywall in the bedroom, I supposed that is a new one. It's curious that all the switches were broken specially the ones in the bathroom. Also when we arrived the glass door of the toilet had fingerprints. As a Mexican the "Mexican food" is tasteless, but there are plenty of options in the buffet. There's a weird and bad smell near to the healthy snack...
9,6 Excelente
Prós: Tudo! Todos os funcionários não citados acima são muito gentis, solicitos e queridos.
Contras: A recepção é um pouco enrolada e o funcionário que fica ao lado da balança é extremamente mal humorado e má vontade. O atendimento na lojinha é péssimo, as moças são muito mal educadas e mal humoradas. O expositor das luminárias na feira do México é um grosso. O resto dos funcionários do resort são espetaculares. Acho legal que tivessem mais câmeras no estacionamento.
1,0 Fraco
Prós: Nothing. Best part was meeting up with our friends.
Contras: The food was awful, the a la carte restaurants were Mediocre at best. The AC in the room did not work very well. We got our room changed from the day we arrived due to the bedroom being extremely dirty and the AC not working at all.
10,0 Excelente
Prós: clean, super friendly staff, good food, pools, beach
8,8 Excelente
Prós: Diversidade de piscinas, ambiente do hotel, espectáculos todas as noites as 21h
Contras: Tínhamos reservado 5 noites e acabámos por pagar mais por um upgrade de quarto (com vista para o mar), só que o ar-condicionado do quarto não conseguia refrescar (com uma criança foi terrível a noite), a porta do quarto não trancava e o cofre não estava a funcionar. O problema da porta só ficou resolvido a 5min de fazermos checkout. Reservámos com o concierge 2 jantares em restaurantes temáticos, só que o segundo não ficou bem e só soubemos ao entrar no restaurante, tivemos que esperar 20min.
7,0 Bom
Prós: the staff were great. food was pretty good, grounds were beautiful. activities at the pool were fun
Contras: charged an insane amount of money for our 5thfamily member when we arrived. some activities advertised on the website and their schedule didn't happen, concierge lied told us there was an anniversary celebration that turned out to be 3 hr timeshare sell
Villas De Rosa Beach Resort - Akumal - Edifício
13
8,7 Excelente (293 avaliações)
103 €+
Visão geral Avaliações
Ao alojar-se Villas De Rosa Beach Resort em Akumal, ficará em frente à praia, a 5 minutos de carro de Praia Akumal e de Clube de Golfe de Riviera Maya. As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e uma lavandaria. Este complexo de apartamentos conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
4,0 Razoável
Prós: Na praia
Contras: Sem água quente e tinha um cheiro constante de esgoto. Formigas por todo o lugar.
10,0 Excelente
Prós: The staff was friendly and helpful. They were prompt and responded quickly to any issue we had however small it was. Meals we're well prepared, fresh and delicious. Housekeeping staff was friendly and efficient. Our accommodating hosts even served drinks and meals at the rooftop area even though it was low season. The beach is quiet and clean. Swimming and snorkeling were amazing. All in all a fantastic vacation. Thank you Tony and your wonderful team for the best tropical experience in recent memory.
8,0 Excelente
Prós: This hotel is on the most beautiful beach/bay with killer coral reefs. We saw turtles, mantas, barracudas and every fish imaginable! The food was good and the fish tacos were great. Not being an all inclusive was ok since we had a kitchen. I awoke each morning to the sight and sound of the surf. It is not a five star, fancy granite counter place, but clean with friendly staff. It is a simple place with the calm atmosphere that those who want to avoid the "party" will love the Bikini Beach bar next door on beach a plus. We will most definitely return.
Contras: Bathroom upgrade, more kayaks, in room phone to order from kitchen, and use a different cleaning agent that doesn't have such an lingering overpowering scent in the rooms.
10,0 Excelente
Prós: The staff were friendly and the food was good, a comfortable stay right on the beach.
7,0 Bom
Prós: The beach is amazing and very beautiful. The AC in the room is fantastic and there is a fridge, too. Staff (except the guy in the reception) is very nice!
Contras: The room smelled very moldy , so that our cloth now smell moldy too. The shower did not have a lot of pressure. All in all the hotel does not reflect the price they are asking for . The guy in the office is not very polite and not service oriented and did not seem to be ibterested in making any money with diving excursions , as we asked for it 3 times and he did not even call the diving school .
5,4 Razoável
Prós: A really surly, unwelcoming arrival. The condos are pretty run down. The beach is nice (despite the seaweed) and the rooftop bar was totally deserted - but what a lovely, friendly barman!
9,0 Excelente
Prós: The staff are wonderful. The location is AMAZING. Very clean and comfortable. You have everything you need in your room including fridge and microwave. We enjoyed our stay very much.
Contras: The food is a little expensive.
8,8 Excelente
Prós: Great location directly on the beach, very quiet inside-no noise at all, felt very private. Really lovely part of the beach, clear water and lovely for swimming. Comfortable bed, with little balcony overlooking the pool. Great onsite rooftop bar- this was empty every night, but don’t let that deter you- the barman Carlos was up for a chat, views were great, and the food and drinks were well priced and delicious! Beach towels included in the room, and room serviced every day. LOTS of free water which was excellent ! Having a car would be helpful- Location was far from Akumal town, and taxis were VERY expensive. We walked the 4km along the beach one day to Akumal, which have the nearest bars and restaurants.
Contras: Room decor was quite tired and could do with a revamp.
7,9 Bom
Prós: The attention of Fernando during our check-in and when we got back during the nights. The facilities in general were well maintained. The Beach area was also nice looking. The pool was new.
Contras: The attention of the front desk is not that friendly, and sometimes rude. We also were not doing noise and Fernando warned us that one of the guests needed to sleep early and that we should shut up. During our stay the hotel was making A LOT of noise during the day, breaking the floor beside the pool. So it was VERY stressing and annoying. And also the neighbors were making a lot of noise. Seems like it was a very noisy neighborhood. The beach had sargazo too, and stones inside the sea, so need to use shoes to get into the sea. Finally the suite distribution is not the best, as we needed to get out of the apartment to get into the living room/kitchen, instead of crossing the room (which is not comfortable for the guests)
9,6 Excelente
Prós: Todos sao excelentes e muito atenciosos! O Noel foi um excelente anfritriao, nos deu seu numero de celular e deu varias dicas! Sempre disponivel. A praia em que esta eh a mais bomita e orivada! Nos amamos!!
Contras: Amamos tudo
Casa Gatos - Akumal - Ginásio
14
9,6 Excelente (17 avaliações)
135 €+
Visão geral Avaliações
A Casa Gatos está situada na cidade de Akumal, na Riviera Maya, a uma curta distância a pé da Lagoa Yal-Ku e a 200 metros da praia. Dispõe de um solário, de acesso Wi-Fi e de estacionamento gratuitos. As suites e apartamentos apresentam ar condicionado, uma decoração colorida com pisos em azulejo, uma área de estar, uma televisão por satélite, varandas com vistas do jardim e cozinhas totalmente equipadas. As casas de banho são privadas e têm duche e secador de cabelo. Os hóspedes podem organizar excursões com agências para Chichén Itzá, Tulum, Xcaret, Cozumel, Cancún e Isla Mujeres. O ferry na Playa del Carmen (praia) fica a 30 minutos de carro. O Aeroporto Internacional de Cancún situa-se a 1 hora de carro da Casa Gatos e o Parque Xel-Ha está a 15 minutos de carro do alojamento. A Playa del Carmen (praia) e Tulum ficam a 20 minutos de carro.
8,8 Excelente
Prós: This is the second time I've stayed in Casa Gatos and the place is a great value for the price. David and Dan are very friendly and helpful. It's very close to Yal Ku and Half Moon Bay so you are a short walk to the best snorkeling spots in the area. It's a bit further away from the beach though so if you don't have a car you might want to consider renting bikes.
Contras: The wi-fi is a little spotty but it works if you are downstairs.
8,0 Excelente
Prós: The location was superb! Our main reason for going to Akumal was to snorkel in Yalku Lagoon. Casa Gatos is just a couple hundred meters from the entrance and you get a discount for telling them you are staying at Casa Gatos. Also just a short walk to ocean snorkeling out to the reef. Right next door to the wonderful Que Onda restaurant. And a pleasant walk to oceanfront restaurants. The owners were great and did everything possible to make our stay enjoyable and memorable. Even loaned us a bottle of wine when we arrived late in the evening :) From the rooftop patio we saw the most spectacular meteor we have ever seen. Very dark sky from up there.
Contras: We had one problem which we discussed with the owners and I am not going to mention here because I am sure it has been dealt with by now.
10,0 Excelente
Prós: Our hosts were great, the place was great, just a charming, quiet place where you get a real feel for the area. Not a lot of tourists, very safe, super gardens and a fabulous roof top for star-gazing and moon watching. Just splendid!
10,0 Excelente
Prós: Dave and Dan are excellent hosts. We felt very welcome!
10,0 Excelente
Prós: We had our own very lovely kitchen and made our own coffee and food or some restaurants are walking distance
Contras: I can't think of anything I didn't like.
10,0 Excelente
Prós: We loved our stay here. Dan and David are gracious hosts. Our welcome breakfast was amazing and generous. The location is incredibly quiet but close enough to activities should we want them. We loved the rooftop terrace.
9,6 Excelente
Prós: Casa Gatos felt like home right from the beginning. The hosts, Daniel and David, are phenomenal. Their attention, warmth, and kindness meant a lot to us. The rooms are great, spacious and very well equipped. Roof deck!! Location is amazing, steps away from amazing snorkeling and picture-perfect beach.
Contras: Nothing!
10,0 Excelente
Prós: Casa del Gatos is a rare gem. The location is excellent--within walking distance of the crystal clear waters of Half Moon Bay, world-class snorkeling in the adjacent lagoon and beachfront restaurants to enjoy meals and drinks. The casita was beautiful, clean and comfortable--a real home. Dan & Dave are superb hosts offering both privacy and the feeling that you are truly their guest. If you are looking for a safe, friendly, fun and genuine experience in the Yucatan, North Akumal is a treasure. Places like this blow the resort version of a holiday out of the water.
10,0 Excelente
Prós: It felt like staying with family more than renting a hotel room. David and Dan are so personable, welcoming, helpful, and friendly that it made this trip awesome. Our suite was spacious and beautiful and the neighborhood was quiet and clean. I didn’t want to be in a loud, drunken crowd and this was quiet, private, and lovely. We walked to town every day, rode the colectivo to our destination, and made the most of our trip. I hadn’t heard of Koba until David suggested it and it was our favorite Mayan ruin (and I just want to add that you should always pay extra to get a guide — they add tremendously to the experience). I’d love to stay here an extra week because there’s so much to see and do.
Contras: Nothing
Del Sol Beachfront Hotel And Condos - Akumal - Edifício
15
8,6 Excelente (323 avaliações)
103 €+
Visão geral Avaliações
Ao alojar-se Del Sol Beachfront Hotel and Condos em Akumal, ficará em frente à praia, apenas a alguns passos de Bahía de la Media Luna e a 13 minuto(s) a pé de Lagoa Yal-ku. A receção está aberta durante um horário limitado. Há estacionamento grátis no local.
10,0 Excelente
Prós: Just at the beach with great restaurant nearby and plenty of activities with walking distance. Great service from the staff, especially Juan Carlos who helped us alot.
Contras: Nothing
8,8 Excelente
Prós: The place is great cause it’s beachfront. Close to Cancun. Just a bit more then 1 hour driving. We found it perfect for the last days before flying back. The place is cozy, clean and suggests drink and nachos relaxing on the beach!
Contras: The sea is not that great. The reef is far and the one close is devastated by men. The diving is for beginners and not well planned but it doesn’t depend on the hotel. The sand is pretty dirty depending on the wastewater, I guess.
7,5 Bom
Prós: Right on the beach with a brilliant view. Fantastic restaurant next door. Lovely staff.
Contras: Quite small but what you’d expect for a basic beach bungalow.
9,6 Excelente
Prós: It was very good place to stay! The sea is right in front of the hotel! The room is good and clean!
10,0 Excelente
Prós: Beach 5 meters from the hotel room. Excellent restaurant about 1 minute walk away (also right on the beach) , very friendly, English-speaking staff ... about 2 minute drive to shopping area
Contras: Nothing.
6,7 Bom
Prós: Great location on sea edge but be careful as it’s very difficult to get into the water due to lots of stones. Friendly staff, basic place, no frills not even a hair dryer, but clean.
Contras: Very basic, seen better days.
Hotel Akumal - Akumal - Quarto
16
8,0 Excelente (99 avaliações)
59 €+
Visão geral Avaliações
Ao alojar-se Hotel Akumal em Akumal, ficará à beira-mar, a 5 minutos de carro de Praia Akumal e de Clube de Golfe de Riviera Maya. Uma receção aberta 24 horas e um cofre na receção estão entre o leque de comodidades oferecidas por hotel.
9,6 Excelente
Prós: Very nice family run hotel with small shop on the side. Lovely and clean, good air conditioning. Wonderful balcony overlooking the centre of akumal town. Really nicely looked after and felt very welcome.
9,6 Excelente
Prós: Nice staff, clean rooms and a big shared balcony
Contras: Had to request to turn on hot water in the shower
7,9 Bom
Prós: Nice bed, comfortable room amenities.
Contras: The room had no windows.
9,0 Excelente
Prós: calm and quiet place in general
Contras: - woke up at 5a.m. because of the very loud music from the receptions office. it only stopped after telling that guy who was very nice in general. - many mosquitos
9,6 Excelente
Prós: Nice big room, very comfortable bed, friendly staff and despite reviews saying otherwise, it was not noisy. I heard dogs barking one night out of five and they'd gone out of hearing within moments. I had the room opening onto the terrace, which was good for me as a smoker. Great location, just a short walk to the beach.
Contras: Nothing really. Shower lacked power but that's often the case. Room was cleaned & bottled water was provided every day apart from Sunday, which was a surprise but not something I minded.
7,1 Bom
Prós: Very clean.
Contras: No windows.
10,0 Excelente
Prós: Lovely stafd very polite and nice tarrace and spotless clean. 15minutes walk from the beach. Easy access to collectivo.

Akumal: os melhores quartos

Secrets Akumal Riviera Maya Resort Adults Only - Akumal - Edifício
1
9,3 Excelente (1 995 avaliações)
432 €+
Visão geral Avaliações
Dispondo de piscina ao ar livre, restaurante e spa, o Secrets Akumal Riviera Maya está localizado na Riviera Maya. Este hotel apenas para adultos oferece academia, salão de beleza, entretenimento noturno e WiFi gratuito. Os quartos do hotel dispõem de banheira de hidromassagem, TV de tela plana a cabo e frigobar. Os banheiros privativos possuem banheira de hidromassagem, chuveiro, secador de cabelo e amenidades de banho gratuitas. Os quartos contam também com sofá, mesa e área de estar ao ar livre. O Secrets Akumal Riviera Maya oferece recepção 24 horas, área de praia privativa, sauna, terraço, quadra de tênis e empréstimo de bicicletas. Outras comodidades oferecidas pela propriedade incluem salão de jogos. Você também pode desfrutar de diversas atividades no local ou nos arredores, como mergulho com snorkel. A propriedade oferece estacionamento gratuito. Você estará a 30 minutos de carro da Playa del Carmen. Cancún fica a 60 minutos de carro.
10,0 Excelente
Prós: Nós amamos a equipe prestativa, profissional e animada. Foram eles que tornaram a estadia excelente e agradável. Tudo estava sempre limpo e organizado. Eles sempre têm funcionários no local, sempre mantendo tudo perfeito.
Contras: Não consegui ficar tempo o suficiente! Vamos voltar com certeza.
6,0 Bom
Prós: Great restaurant staff. Good food and buffet choices. Great beach.
Contras: Reception staff in the lobby were not concerned at all with customer service. I paid for a partial view ocean room and the hotel did not give it to me. As it was night when I arrived and the staff giving my room, confirmed my partial ocean view, I presumed this is what the hotel had given me, so I unpacked all my luggage. The next morning I looked at the view and there was no ocean view. When I flagged to the hotel, they offered me another room, but as the ocean view was so tiny I did not want to waste a morning repacking all my luggage and unpacking it again given that I was only at the hotel for a few days. I asked the hotel if perhaps they could offer me a complimentary massage instead - they told me they would come back to me. After 3 days, nobody bothered to get in touch with me. When I reasked the hotel staff, they flat out said no. I ask them then to change my fee to a room that did not have a ocean view - and they refused to do that as well. In addition, whilst staying at the hotel, a massive piece of wood fell on my arm from a make shift cabin that the hotel had made to hold towels - whilst the staff were on hand to give medical assistance, one staff member was more concerned about making me a sign a piece of paper to say it was not the hotel's fault - which I refused to do!
9,6 Excelente
Prós: O hotel é sensacional! O quarto é super confortável, o serviço em geral é excelente, comidas e bebidas do all inclusive de muita qualidade e gostei demais das atrações do hotel... não dá vontade de ir embora!!
Contras: Nada.
4,0 Razoável
Prós: The best part was the Stuff they all were great . And the drinks in the preferred club bar. The property , Facilities and the beach are nice and clean Nice pool number 1
Contras: Didnt have that many activities neither music maybe 30 minutes a day with aerobics ,it was great because I was with my wife, but the resort is boring...wouldn't come back, the food not worth the money, neither preferred club,not difference but a nice bar not even a lobster in any menu....the ocean view was a palm trees view.
10,0 Excelente
Prós: De absolutamente tudo. Hotel incrível, desde o drink de recepção, ao checkout. Funcionários muito bem treinados, educados e dispostos. Refeições saborosas e de alto nível. Nenhuma refeição com algo negativo a comentar. Quarto incrível com hidromassagem no banheiro e banheira na varanda. Frigobar sempre cheio com reposição impecável. Concierge em cada edifício para tirar dúvidas e o que mais precisar. Bares das piscinas com boa diversidade de drinks. Não deixe de mergulhar para ver as tartarugas. Basta pegar o equipamento de snorkel disponibilizado pelo hotel. Dica: eles fazem drinks com bebidas alcoólicas de marcas mais simples, mas existem boas opções. Basta pedir para fazer o drink com a marca que desejar. Poderia falar de muitos outros pontos positivos, mas são realmente muitos. Vale o que cobra.
Contras: Nada que tire o brilho do hotel, mas melhoraria um pouco a qualidade das apresentações do teatro a noite. Um ponto que incomoda muito, nada tem a ver com o hotel, mas com a natureza do ser humano em 100% deste tipo de hotel. Marcam as espreguiçadeiras das piscinas com itens pessoais bem cedo e voltam para dormir. Lamentável.
10,0 Excelente
Prós: The territory is great, everything is clean, personnel is very polite and nice, beach is amazing
Contras: No any
9,2 Excelente
Prós: - The quality of the restaurants - The beach (not private) - The staff - The gardens in the resort
Contras: The New Year dinner at the Ball room was not well organised but after dinner the pool party was ok
10,0 Excelente
Prós: Everything is perfect. Beach, restaurants, personnel is awesome.
Contras: Preferred club type of stay was not as we thought of. Don’t recommend to anyone who don’t need a fancy drinks at the separate members only bar. Other than that it a waste of money.
10,0 Excelente
Prós: Although the food and drink are outstanding, it is the service and people we like best. Everyone greets you with "hola!" and seems genuinely proud to help. This is why we keep coming back.
Contras: I can't honestly say there is anything I would change. We had activities that we could participate in (or not) all day and evening. Entertainment spanned a wide variety of interests, and no boring shows.
9,6 Excelente
Prós: Atenção do staff
Contras: pouco espaço no único armário do quarto, vinhos de qualidade ruim, chuveiro com fluxo fraco
10,0 Excelente
Prós: Facilities, service, the beach, the people working there are also very kind.
Contras: The food could be better. It is not really a gourmet experience specially in the French and Italian restaurants.
10,0 Excelente
Contras: People upstairs from us running back and forth. Not much sound deadnig
10,0 Excelente
Prós: Não dá vontade de sair do hotel! Serviço, instalações e comida muito bons!!! A simpatia dos funcionários também é algo a se relatar! A praia do hotel é linda e a água morninha!
Contras: O restaurante italiano poderia ser melhor!
Villa Morena Ecoliving - Akumal - Quarto
2
9,7 Excelente (242 avaliações)
97 €+
Visão geral Avaliações
Com uma estadia Villa Morena Ecoliving em Akumal, ficará a 15 minutos de carro de Praia Akumal e de Clube de Golfe de Riviera Maya. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem. Este bed & breakfast conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
10,0 Excelente
Prós: Very friendly staff, amazing garden with a stunning pool. This is a quiet place that was perfect to relax for a few days. The rooms are spacious and well furnished.
10,0 Excelente
Prós: Everything was fantastic. It was intimate, clean, great food, very helpful and accommodating. We loved it ALL!
Contras: Wouldn't have changed a thing.
9,0 Excelente
Prós: Very beautiful setting, the small houses are beautiful, comfortable and clean. Although there is no air conditioning, the temperature inside the house was perfect. Excellent restaurant service provided by the Sig.ra Morena. Highly recommended.
9,0 Excelente
Prós: - beautiful location in midst of nature - very friendly owners and staff - amazing food - lovely pool - play area for kids (trampoline, slide etc...)
Contras: - lots of mosquitoes due to forest setting, I got so many bites but my husband and son less so - they have 3 dogs, 2 of them are very nice but the third one barks at people sometimes - it's possible to stay if you don't have a car but requires either taxi or longish walk to main road
10,0 Excelente
Prós: Amazing hosts. Great location and facilities. Best homecooked Italian food ever. Probably the best resort we could have found in Mexico. Completely different experience than any of the large hotels in and around Cancun.
Contras: It has now spoiled all the other hotels for us. The bar has been set way too high.
10,0 Excelente
Prós: What a gem! Villa Morena is a peaceful oasis in the middle of the jungle. It is far enough off the road to feel like you are off the grid, but still close enough to explore beaches and cenotes nearby. The casitas and property are beautifully designed and immaculately maintained. The hosts are gracious and make you feel at home. The complimentary breakfast is wonderful - a delightful combination of juices, fruits, granola, yogurt, and pastries. It is also possible to make a reservation to have a delicious on-site Italian dinner, which we did and very much enjoyed. Villa Morena is absolutely charming - highly recommend! Thank you Villa Morena for your hospitality!
Contras: You are in the middle of the jungle, so expect mosquitoes and bring insect repellent. We also found mosquito coils to be extremely helpful.
10,0 Excelente
Prós: The place is run by a friendly and hospitable family. We arrived on Christmas Eve and were invited to celebrate with the family and the other guests. They had organized a delicious buffet that we and our children really enjoyed. Furthermore our kids could participate in hitting the piñata, and shared when candies where handed out. Such a warm and friendly welcome! The cabañas are beautifully made and are situated around the swimming pool. The cabañas have comfortable beds and are spacious. They have a private bathroom and toilet and are very clean. The place is really quiet and surrounded by nature. In the central building the delicious breakfast is served, and in the evening you can have a fine Italian (or Mexican) dinner. I can recommend this place to everyone that wants to get away from the crowds in Tulum or Carmen del Playa or the big resorts. We had a few wonderful days to end our trip in Mexico.
Contras: I cannot think of anything I didn't like about this place. It is a marvelous place to relax.
10,0 Excelente
Prós: Little paradise in the woods. Nice relaxed and quiet atmosphere. Owners are wonderful people. Very hospitable and super friendly. Wonderful to wake up to the sound of all different birds in the forest surrounding the property. Breakfast was superb! We had dinner as well. Really enjoyed our stay!
Contras: WiFi was limited in our cabana, but we found it to be very relaxing
10,0 Excelente
Prós: A 5 minute drive or so into the jungle near Akumal, this little collection of rounded ecological bungalows is a true delight. The sense of tranquillity is overwhelming, as is the feeling of being away from the hustle and bustle of the towns and villages in the area (although there is a quiet rumbling from the highway at times). The breakfast in the main reception is wonderful and they also serve dinners there on prior request. Each bungalow has a little theme and the level of service is appropriately high.
Contras: No complaints.
10,0 Excelente
Prós: We loved it here!! The property is amazing: very natural but also refined. The cabanas (we had a standard one) are also awesome: beautiful and no sacrifices regarding comfort (fridge, kitchen, ...). But the best part of staying here: the staff. Vanessa and her mom are amazing. The food was EXCELLENT, both breakfast and dinner.(Make sure you eat dinner at the villa). They helped me to set up the proposal to my now fiancée with a romantic dinner at our own cabana. More romantic, no way. Muchas gracias y espero que volvamos!!
Contras: That we only stayed for 2 nights
Grand Palladium White Sand Resort & Spa - Akumal - Quarto
3
9,3 Excelente (1 874 avaliações)
286 €+
Visão geral Avaliações
O Grand Palladium White Sand Resort & Spa All. Incl. é um resort impressionante entre árvores tropicais e linda vegetação em frente ao Mar das Caraíbas na Riviera Maya. Possui uma posição em frente ao mar lindíssima e incomparável com acesso privado a uma pristina e linda praia de 800 m com areia fina dourada e águas cristalinas. Localizado apenas a 20 minutos de Playa del Carmen e a 7 minutos do local arqueológico de Akumal, este excelente completo proporciona ao mesmo tempo a possibilidade de relaxar e se desligar das suas vidas quotidianas e experienciar umas férias ativas e revigorantes.
3,3 Medíocre
Prós: Food was ok but still need to improve the quality of the ingredients
Contras: The staff was mostly unfriendly and left unsolved matters for a while. Their responses very discomforting. After a few attempts we started getting our concerns resolved.
7,5 Bom
Contras: Travel Club hard selling (time sharing).
9,2 Excelente
Prós: Food was consistently good, including the buffets. Never felt crowded, always a trolley to help get around, staff always eager and helpful
Contras: Petty complaint, but there is No elevator to rooms. And the beach can be rockey when entering the water.
10,0 Excelente
Prós: -The service was great, the staff were always there to help. -Te food selection was very good, there is always a restaurant open. -The beds were very comfortable and the room was very big. -The resort itself was beautiful and surrounded by nature.
Contras: nothing really, we had an amazing time!
Del Sol Beachfront Hotel And Condos - Akumal - Edifício
4
8,6 Excelente (323 avaliações)
103 €+
Visão geral Avaliações
Ao alojar-se Del Sol Beachfront Hotel and Condos em Akumal, ficará em frente à praia, apenas a alguns passos de Bahía de la Media Luna e a 13 minuto(s) a pé de Lagoa Yal-ku. A receção está aberta durante um horário limitado. Há estacionamento grátis no local.
10,0 Excelente
Prós: Just at the beach with great restaurant nearby and plenty of activities with walking distance. Great service from the staff, especially Juan Carlos who helped us alot.
Contras: Nothing
8,8 Excelente
Prós: The place is great cause it’s beachfront. Close to Cancun. Just a bit more then 1 hour driving. We found it perfect for the last days before flying back. The place is cozy, clean and suggests drink and nachos relaxing on the beach!
Contras: The sea is not that great. The reef is far and the one close is devastated by men. The diving is for beginners and not well planned but it doesn’t depend on the hotel. The sand is pretty dirty depending on the wastewater, I guess.
7,5 Bom
Prós: Right on the beach with a brilliant view. Fantastic restaurant next door. Lovely staff.
Contras: Quite small but what you’d expect for a basic beach bungalow.
9,6 Excelente
Prós: It was very good place to stay! The sea is right in front of the hotel! The room is good and clean!
10,0 Excelente
Prós: Beach 5 meters from the hotel room. Excellent restaurant about 1 minute walk away (also right on the beach) , very friendly, English-speaking staff ... about 2 minute drive to shopping area
Contras: Nothing.
6,7 Bom
Prós: Great location on sea edge but be careful as it’s very difficult to get into the water due to lots of stones. Friendly staff, basic place, no frills not even a hair dryer, but clean.
Contras: Very basic, seen better days.