Do atendimento, sempre muito gentil de todos os funcionários, e da localização, bem junto à praia e, ao mesmo tempo, do centro.
Hotel situado em frente à praia, com um óptimo pequeno almoço e servido até às 12h, parque para o carro. O quarto dispunha de todas as comodidas de um hotel de 4 estrelas, incluindo banheira de hidromassagem, slepeers e robe.
Nothing, due to the fact that the hotel have very low qualified personnel( no english speakers ), low quality of the room (dead mosquitos on the walls, the bed was got our of the wall) and very low quality of the breakfast (no hot breakfast, 1 kind of cheese and one kind of meat ) Everything should be improved.
Close to beach. Reception and outside area very nice. Views from balconies overlooking the beach Rooms were not furnished to a good standard. Definitely not a 4 star hotel. Staff speak very little English, if at all.
its location.however the most of the hotels in that area are near the sea!! -staff so unfriendly -it looks like the cheap flights where you have to pay for everything ( minibar , internet, parking , ... ) although it doesn't cost as cheap flights either. - at the morning they came to verify if you have use the minibar!! - breakfast was so normal not even at the level of 3 star hotel. - the design was less than normal as well , our room had the view of the another hotel WALL!! - overall i believe this hotel can have 2 stars and not more!
Nicely located close to beach. Breakfast could be better for this price. Free parking would make more sense. 15Euro per day in August is too high.
The hotels location is very good, The staffs skills in english is terrible, wich leads to big problems. The breakfast was only sweets and marmelades, The room is very small and is absolutley no four star hotel. The hotel is very nice looking on the outside as well as the lobby but the room is hostel-like an worn down.
convient to beach and restaurants staff where not very friendly
It was ok but bog standard for a four star Some facilities unavailable
The beach couldn't be closer. Lots of restaurants available just round the corner. Even though it was good, it looked more to me like a 2 star-hotel rather than a 4 star-hotel
The staff was very friendly and helpful. Room was decent size and clean. Good value for money. Nice location. Will return some time again. Inflatables or ball games in the swimming pool. Although this was on one or two ocassions, it still causes some nuissance. The hotel has a security camera in the pool area so if could be better controlled.
The hotel is well located for the beach, bars, restaurants and shops. The hotel pool was small but convenient. Reception service on arrival as our booked room had been sold on and we were forced to pay an extra 25 euro per night.
Location, cleanliness staff!!! reception!
The price was good and the swimming pool was very good, was private and got sun constantly. I stayed in a superior double and the room was to small, we didnt have a double bed just two single beds pushed together which came often came apart. The location is to far away from the bars
Has met all the requirements for our choice of this hotel for our 2 days' visit in Rimini and I express my comments in english, rather than italian, for I feel that they'll be more useful to non-italian visitors. The following criticisms are purely constructive and they do not detract anything from our stay at the Gallia Palace as there were many signs that the hotel had been refurbished recently ( we liked the quality & design of the wallpaper ) -the operating of the electronic bedroom access card and of the airconditioning control pannel required some time in getting used to but then they were O.K. I liked the fact that the A/C would switch-off when opening the balcony door !. -The glass pannel beside the shower is at least 10/15cm. too narrow as it does not prevent the water sprays from the shower flooding the bathroom's floor. -The TV set totally impeded the use of the bedroom's mirror ( a wall-mounted TV monitor would be better ).
Very modern Hotel
design-spa-restorant staff service-internet-location-security-lobby
Very modern and nice hotel. Good place to stay. Good SPA zone. Swimming pools - external and Jacuzzi (internal). Underground car park. Close to the see and city centre. Access to SPA for adults only (indoor swimming pool - Jacuzzi).
The staff were very nice, the room was big, and the bed was comfortable. It was expensive.
design and high tech space size of land
I enjoyed the whole experience of staying at the Grand Hotel, the staff were excellent as was the food. The room was spacious and comfortable with all ameineties.
Great location. Very friendly and professional staff. Beautiful hotel. Best experience in hotels in our 2 weeks in Italy.
Very professional and friendly hotel staff. Good breakfast buffet. Nice swimming pool and nice location Additional price for the beach between €85 and €110 per room and per day, but this not a budget hotel and if one cannot afford the supplements, tips, ... of a first class hotel, one should not book one!
100 Euro for beach is excessive.
Location perfect to start trips around Rimini or go to the beach Room need to be painted; breakfast as usual within Italy acceptable but not 5 stars; pool closed at the beginning of October; no sun chairs available
Hotel ambience overall was excellent. Meals were superb. Staff excellent. Pool facilities good, beach facilities excellent Had to upgrade to a Suite to get in to main hotel. In the suite, shower ran hot or cold - but never constant. Bath was tiny. 2nd TV not connected to the satellite which reduced pleasure of having a "lounge" area to relax in.
The relaxed atmosphere and the efficiency and friendliness of the staff. The charge made for the use of the beach facilities.
Good Breakfast. The hotel was like a building site when we arrivied, and was noisy during the day when we sat by the pool. The pool was dirty and not cleaned, this may have been that we came at the end of May and it was not in seaon. The drinks were very over-priced and it seems there is a brothel nightclub under the hotel! We woke to find several business cards on our car. The decor is somewhat shabby.
The general ambiance of the hotel and staff - very friendly and courteous
Make sure you are not in the annexe. It's not 5 star, it's not even 3 star. Stay in a renovated room in the main building. Be ready to pay EUR90 extra per day for the beach facilities !!!
It is conveniently located just a few steps from the beach. Friendly staff, nice sea view from the room.
Lots of animation programs, very nice entertainment staff and nice swimming pool. Close to the beach. Small room, no real closet for clothes, limited number of staff speaking English, bad organized parking lot, bad shower in the bathroom..
Garbage view was perfect. It's much more less then 3*
I liked the friendliness and helpfulness of the personnel, the location of the hotel and the excellent value for the budget. Unsatisfactory breakfast service, especially towards the end of breakfast time, which was indicated differently in the hotel materials and differently by the waitressing staff.
Reception staff Breakfast, old hotel
Nothing, I left after one night It is e dirty, it is not 4 star, on the contrary it is no star, at least outside, it is not on the beach as it appears from the photos, but on the harbour
Location and staff
price, location, swimming pull room, tv,
A great hotel. The location, food and the staff make it a great place to stay . Have stayed here many times and it is always a pleasure .
Good location, close to the beach. Breakfast very liesurely. Parking was not sufficient and some items on the menu were not available
The staff were lovely, unobtrusive but attentive when needed.
Our fourth stay here. Very good hotel, great food and choice at breakfast and dinner. Made to feel very welcome by the staff and owners. Great location next to the beach and very close for shopping.
Great staff, superb breakfast and jolly comfortable rooms
Very friendly staff. Room was regularly cleaned with fresh bedsheets and towels, plus the bath robes and fruit were a very nice touch. Breakfast was great, as was the evening meal. Though we booked a spacious tripple room, the room turn out to be a not too spacious double with a small side bed. However the beds were all comfortable so this slight issue was overlooked. One area that cannot be overlooked is the bathroom is far too small. You couldn't go to the toilet without putting your feet in the shower.
We liked the position of the hotel and the staff were friendly and efficient
The staff ,especially Domenic, was great! I had booked this hotel b/c we wanted an inddor pool for our kids. There is a pool, but it is in the spa and more of a jacuzzi, but the staff was great and still afforded our kids the opportunity to swim on several occassions. It is a very clean, classico, hotel ina good location near the beach and marina. The restaurant was not open for dinner due to the time of year we were there but the breakfast was superb.... eggs, bacon, danish, fruit, cereal, meats, breads, fresh orange & carrot juice and even Prosecco! Plenty of restaurants nearby.
noparking more parkinng
Our room was upgraded,very comfortable, good location The front staff did not speak english very well.
nice and clean room, bath tub with facility, direct access to the beach, the staff (reception and restaurant/bar) was brassy and very (too) loud
Proximity to the beach - Mold in bathroom ceiling, judgemental clerk at desk, Unfriendly to english speaking guests.
The distance to the exhibitions centre and the kindness of the staff
Excellent location, right on the beach. We had a nice, clean room with sea view. Great if you're looking for a relaxing holiday with nothing to do than lay on the beach. Breakfast could be improved for a 4* hotel! Coffee was from vending machine and croissants and cookies looked and tasted cheap... As for parking, we arrived at 20.30 and they had no more parking spaces; luckily we found one on a street nearby.
beach within the hotel territory (don't need to cross the roads) to make the beach free
Food at the restaurant was great. We had room with the sea view and with the smalll balcony, good value for money. Room was clean and bed - comfortable. The system of issuing new user ID's and passwords for the internet use is quite disturbing.
Fairly smart, clean hotel with small car park. Stayed out of season on bed & breakfast basis for 7 nights. We had a suite with 2 bedrooms, 2 bathrooms & a small kitchenette area. However if we wanted to use one of the four hobs we couldnt as there were no kitchen utensils, plates, cuttlery etc. May have been as out of season? Room quite noisy as usual hard floors and children waking from 630 above. Only real gripe was that if later for breakfast - 930 with closing at 10 - few coissants etc left on majority of mornings. Also need to bear in mind not really practical to walk to Rimini from hotel being in Riverbella.Overall pleasent enough hotel & whilst OK with staying there again would look at somewhere else closer to Rimini.
Really on the beach, great view, spacious room and bathroom, wide choise at breakfast. The space on writing desk in filled with small old ctr tv (lcd tv on the wall is better solution).
Hotel is on the beach Most informations in this hotel are displayed in Italian and Russian! Roof garden not in use. Too small rooms as for 4* hotel... I bought a bottle of wine in the bar and asked for 3 glasses... It was impossible to get 3 the same glasses..... is it really 4* ??? Breakfast was very poor... at 9am there was no hot food left...coffee was served from vending machine!!!! in Italy!!!
The staff was exceptionally nice and extremely accommodating, although the maitre d'hotel was not particularly welcoming. The room had carpet, which we did not like, and it had a strong cleaning solution smell. The spa services were more than disappointing, and I would not recommend trying. The tub water was grimy and cold. After deciding not to use it, we were nonetheless charged for it.
very friendly manager and staff, good accomodation
good location near sea side and promenade, friendly and helpful staff, clean rooms, nice wellness center on the hotel terrace for reasonable price, good parking options (parking lot, around hotel, garage (for extra cost) wifi internet was not in rooms but only in hall
My compliments to the receptionist, they were courteous, kind, and well presented. The rooms were clean. I would sugget this hotel even if I have some complains because it is a good one and worth it anyway. Two things to complain were the day when we arrived, at once we had our check-in and took a rest/nap for a while but suddenly a man (Matteo), opened the door without knocking. It was really embarassing and I was so angry with this manner. Another thing was our second day returning back my room about 3.30 in the afternoon, tired after having a long walk and long day in the beach, I directly took a bath and found out there were no towels so I called the attention from the reception. But in any case this is not really a very bad feedback, we're all human sometimes we made mistakes and from these mistakes we learned from it. I hope that these thing will be a lesson for their staff.
Nice hotel, near the beach, enjoyed my stay. Doesn't really seem like a 4-star hotel (maybe 3.5).
A localização. Sim. O serviço de aluguer de filmes via TV é mesmo deficiente e ultrapassado, os quartos são um pouco pequenos e a casa de banho precisava de alguma renovação.
Bom preço e bem localizado. O banheiro necessita modernização e o ralo do chuveiro estava entupido.
da vir embora e da honestidade da recepcionista tudo é medíocre. 3 estrelas é sufuciente.
O que mais gostei neste Hotel foi a sua Localização, porque fica de facto muito perto da praia. Demora-se apenas 2 minutos a pé. Como cheguei a Rimini de comboio, como na altura não sabia da sua localização, fui de taxi até ao Hotel, mas depois de ver o quão perto ficava, na volta fui a pé e demorei 10-15 minutos, com mala. Devo louvar também os funcionários, sempre todos muito simpáticos e prestáveis. Apenas tivemos um problema que foi prontamente solucionado e com um sorriso a acompanhar, facto muito importante num Hotel. Adorei a comodidade dos quartos, o conforto das camas e as instalações.
It's the second time I stay in this hotel and I feel like confirming everything said the other time. It's indeed a lovely place where you can feel at home, have quiteness while being in the center, at a step from the beach, which is beautiful in winter too, it's very clean and very nice. Really enjoyed, will come back anytime I'll be coming around.
The staff was very friendly and we really appreciated the free wireless internet service
Very clean and tidy hotel, which was in a quiet location and was good value for a 4 star hotel
hotel staff - extra nice, very kind..hotel superclean, good position-not far from the sea beds weren´t so excellent how we had expected..but it is just one thing
Quiet and even restful with easy access to the beach side areas and local restaurants, facilities etc. Evening bar facility service was somewhat lacking as when we asked for a gin & tonic on the first night they had none we were told and even red wine seem to be an issue.
The room was comfortable and well designed & the staff were very helpful and friendly
Close to beach, shopping, food No parking was available. Had to use a Car Park two streets away and cost an extra 18 euro.
My room was very clean and confortable. Staff very friendly and helpful. The buffet breakfast was very good, with a wide choice. I'm very happy with my choice and I'll return at Sovrana again. I highly recommended it!
The hotel was about 2 blocks from the beach and had its own reserved section on the beach with tables, chaises, and umbrellas. It was also about a 15 minute walk to downtown historic Rimini and shopping. The hotel itself was lovely, felt fresh and clean, and had very unique decor in the guest rooms. Each room had a large mural over the bed with a scene from Rimini and other artistic touches. It was a hotel room with personality and charm.
Nothing. The room was too small.Hotel is located in a small alley. Staff are rude. There was not even a box of facial tissue in the room!!