I stayed here for a day during a trip through Europe. It is by far my favorite hotel I have stayed in thus far. Stayed up in Room 7, which had its own little balcony to go out and sit on, which offered stunning views of the bell tower of the nearby cathedral. The hotel is a nice blend of modern styling and accents on a classic older building. The bathroom in the room was excellent and the space was well laid out with plenty of storage space and sitting room. Loved the exposed beams in the ceiling. In order to be totally objective, the only nit I would point out is that the old wood floors in the hallways squeaked and creaked a lot so foot traffic near your door was definitely audible in the room. Notwithstanding, I wouldn't even consider staying somewhere else in Antwerp.
Prós: Incredibly charming room; excellent guest services; great location
Breakfast was a little pricey at 20 Euro per person, so we opted to eat out. Not an issue with so many choices nearby. Parking spaces were tight, but many in Europe are. Shower was spacious and appreciated after a long days in summer heat. The wifi was everywhere and sufficient.
Prós: Location. Extremely convenient to the train station, restaurants, and shopping. Short walk to the old town. Hotel is very nice and clean. Parking is under the hotel on site and the same price as public parking nearby. Staff was very friendly and helpful.
Prós: Location was not too far from the city center.
Better deal than other 4 star hotels (offered on line) with breakfast
The beds were comfortable and firm enough.
Contras: I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel.
1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us.
2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality.
We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night.
If Scandic wants to survive in Antwerp they must do something about this low quality service.
Prós: The location
Contras: staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
This hotel could not have been more central; yet it was large, clean, and well-run. Free Wi-Fi, a pool and spa were offered. Coffee & tea service in room. Staff went out of their way to oblige. Hotel restaurant was great.
Prós: Friendly welcome the morning of arrival. Willing assistance throughout. Enthusiastic waitress (Jinka) that evening & delicious food.