O conforto e espaço do quarto. Não gostei do cheiro a urina da casa de banho.
A localização é boa. O quarto muito confortável e limpo, mas caro. Sala do pequeno almoço (com vista para a Estação Central de Combóio) muito agradável. Hotel muito impessoal. Melhorar relação qualidade/preço.
Da localização, mesmo em frente à estação dos comboios, e da excelente vista. O conforto do quarto é bastante bom. A piscina interior é bastante pequena face ao número de quartos do hotel.
do hotel servico de transporte para outros bairros, na medida que a area do hotel e muito perigosa
Limpo e confortavel.Transportes para centro ao lado hotel.Peq. almoço bom. Quarto amplo
o bom atendimento e o conforto a um bom preço comparado a europa tudo muito bom
A localização e a relação preço-qualidade O ar condicionado não estava a funcionar mas fomos informados disso e optámos por ficar no quarto porque não estava muito quente.
Durante a estadia o mais importante foi a localização e a relativa tranquilidade que la se consegue.
Reservation was for a "king" room - that was not available upon check in we were told - they only had "queen" available Why make a reservation when they cannot provide what is reserved?
Very friendly and helpful staff at the reception, spacious and well-equipped room Outrageous breakfast rates
The location is good. The room is too small.
Friendly personnel. The breakfast was very good with alot of choice. I had booked 2 rooms, but when we arrived, only 1 room had been actually been reserved. It took quite a while before a second room could be arranged as the hotel was apparently full. Finally after 20 minutes, a second room was given to us.
Pleasant staff and comfortable room
confort and design breakfast
Public transport to town center is easy Swimming pool & Sauna Promised safe in room unavailable Secure parking is not free as was advertised
I really liked the lobby and the reception design. The rooms are old style and not suitable with the new lobby
Good value for money. Breakfast was very good. Free parking right in front of entrance. Video on demand abusively expensive, location a bit too busy with cars everywhere, public transport to city center not so good
location ideal for meeting with easy out-of town access and parking not ideal if for leisure stay
The location staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
roomservice, parking, breakfastbuffet matras of the bed
coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)
Breakfast The smell from the sink in the bathroom.
The room was comfortable and clean. The staff was helpfule. The lobby had enough space. Small shop.
The room was very clean and cosy. The hotel has a very central location.
The hotel serves good breakfast. The rooms are large and clean enough.Though the hotel is situated on the outskirts of Antwerpen it is rather easy to get to the centre of the city. Just a 5-minute walk and 5 minutes by tram and you are near the Central Station. I didn't like the cheating price policy of the hotel and I would never recommend it to anybody. I booked 2 rooms, each of them was 333 euro according to booking.com confirmation. So I was very much surprised on seeing the bill comprising 888 euro. The reception did not even appologise. Just printed a new right bill which was paid. On coming home I realized that they have withdrawn 884 euro from my account on the date of our arrival. The sum of 216 euro disappeared. A friend of mine paid the room cash on arrival. The hotel asked for a 60 euro deposit that should have been given back on departure. It wasn't due to some mistake of the receptionist. These constant money problems practically spoilt the most favourable impressions of the city.
more than adaquate, look forward to future stays.
The breakfast buffet is fantastic.
Having a nicebed in A'pen Breakfast, to crowdy at one moment
Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.
Da localização do hotel, ao pe da estação e do centro, numa zona segura da cidade. Detestei o hotel. É feio e com aspecto decadente. A unica coisa boa é a localização.
localizacao cheiro desagradável quando cheguei ao quarto
Proximidade da estação de caminho de ferro Quarto desconfortável, com cheiro a esgoto. WC sem toalheiros
A localização. O aspecto geral do quarto podia ser melhorado tal como algumas facilidades no quarto e wc.
A localização é perfeita, mesmo em frente à estação central e no centro da cidade. Pequeno-almoço muito bom. O quarto era bastante pequeno mas suficiente para um pessoa só.
O quarto era bastante confortável e a localização privilegiada, em frente a estação de trem. Para chegar até as atrações mais centrais bastava uma caminhada de cerca de 15 minutos. O box do banheiro é extremamente apertado, poderia ter mais espaço. O quarto precisa de mais isolamento acústico.
location ambiance and room furnishings
The room was light and cheerful and the included breakfast was excellent. Good location. Staff spoke perfect English and was always helpful. Nothing that Ican think of.
Smiling faces. Extremely pleasant and helpful staff. We had an upgraded room as the hotel was not full. Welcome glass of sherry or port
I appriciated the serviceminded and kind staff. The room was clean, which is very important for me. Good breakfast. No free access to internet.
The breakfast was very good, the room was big and clean. Yes, For such a expensive hotel wireless should be for free! A pit poor that you have to buy this at reception.
It was very nice to have a private garden. My wife smokes and we had a non smoking room. It was very nice to have a garden where it was allowed to smoke.
Excellent situation in the heart of the historic centre. Also a very individual hotel totally unlike the usual business chains / brands
Quiet location in the centre of Antwerpen, breakfast is ok, clean hotel. a bit expensive but that might be logical for such a room on such a location.
Big rooms, excellent location Parking was full. We were adviced to go to park along the river, which turned out to be very expensive (38 E for 24 hours). We only found out after picking up the car.
Pequeno-Almoço Os colchões demasiados gastos muito moles
da localização do hotel. pela facilidade de locomoção pois ele é muito perto da central station, do comercio,dos restaurantes,foi ótimo.
Bom atendimento, camas confortáveis e quartos arejados. Melhorar o café-da-manhã.
Relaçao custo beneficio. Para que quer ficar proximo a estaçao ok. Entretanto, distante do centro antigo.
Localização, bom quarto, bom chuveiro e bom café da manhã.
do pequeno almoco
Bem localizado e numa zona muito calma relativamente proximo do centro. Pequeno almoço excelente. Falta de sinalização do hotel na rua principal, uma vez que o hotel fica por trás dum grande edificio.
Da simpatia dos funcionários do hotel e das condições óptimas do quarto
A cama, bastante confortável. O quarto no geral! Com as fotos apresentadas no v/ site cria-se uma expectativa em relação ao quarto, e quando cheguei ao local, tive uma completa decepção! ... Mas como era só para uma noite!!
Location Reception closes to early
Da localização. O quarto duplo standard é muito pequeno, claustrofóbico.
Localização central; Decoração moderna; Inexistência de recepção à noite. O facto dos hóspedes chegarem depois das 20 H e terem de ir buscar a chave do hotel a outro hotel longe deste e não haver nada escrito em inglês.
A cava que nos foi ofertada na primeita noite. Que tal portas opacas nos banheiros? Portas transparentes criam grandes constrangimentos além desse fato não ser mencionado no site.
simpatia dos empregados e das excelentes condições do hotel.
Gostei muito das condiçoes do quarto, nomeadamente wireless gratis, nespresso no quarto e estilo moderno. A localização tb é a ideial para quem quer conhecer antuerpia. O pequeno almoço é caro e nao está incluido. O tamanho do quarto é reduzido.
Atendimento dos funcionarios, quarto amplo.
Localização, amabilidade dos funcionários, ótimo café da manhã, ótima relação custo-benefício
Gostei da localização por ser perto da marina. Gostei do check-in e check-out, rápidos e eficientes. Pouca pressão no chuveiro
É um bom hotel para quem vai visitar a cidade e, sobretudo não há barulho naquela zona porque não fica mesmo no centro da cidade, embora em 15 minutos a pé estejamos lá! Os funcionários são muito simpáticos, sempre dispostos a resolver qualquer problema que surja. Recomendo o hotel, bem como a cidade!! A internet é cara e o wireless nem sempre funciona no quarto. No meu nunca funcionou e tive de vir à recepção para ter internet...
O ponto forte do hotel é a qualidade do serviço prestado, já que fica um pouco distante do centro.
relação qualidade preço
O hotel está localizado perto de uma praça da cidade com muitos restaurantes nas proximidades. Com uma tarifa muito razoável (reservando através do KAYAK), camas confortáveis, um banheiro moderno e funções de poupança de energia, é uma excelente escolha. O hotel possui corredores muito escuros, sem elevador para a garagem, taxa de estacionamento de 20 euros, café da manhã a 15 euros.
It is in the centre of one of the best towns in Belgium. Dinner, shopping, museum and river Scheldt are all in walking distance with excellent parking facilities. Hotel was nicely decorated and breathed ambiance.
The location was very convenient. The room was very old and the window was a bit difficult to close
it was personalised. It was attractive and the rooms appeared to be very individula the breakfast was poor. No pot of coffee merely a machine with small cups. Noone to help with luggage. Shower in bathroom was cramped and bath was small
The reception staff were very very helpful, it was quiet but central location, nice design of classic building, would stay there again. Breakfast, the scrambled eggs and bacon/sausage was cold, but the breakfast lady said that it was warm. not good.
Good location and friendly staff
Second time at this hotel in Antwerp. It's an independent hotel that caters for guests who want something different. Lovely building and the decor plays on a classical style. Most importantly very clean room with little noise as its set off from the main road. Relaxed crowd typical of Antwerp, which is a positive.
Location and a very quiet room 24 hour tea and coffee in reception; reception staff helpful although they did mislead us over the Brussels railway stations for Eurostar (It is midi/Zuid not Central!) Room was not that great and walls quite dirty; bathroom also old and not feeling clean. Breakfast was poor at 9 am after the other guests had taken most of it; on quieter day it was excellent. Also not easy to get taxis there - didn't bother us as we could walk.
Our Junior Suite was spacious, with a huge and comfortable double bed, 2-seat sofa plus armchair. The room also had an Internet corner, safe, minibar, trouser-press, small TV with dvd player, and a good bathroom with plenty of towels, bathrobes, and soaps/gels etc. The breakfast was excellent, with a coffee machine available 24 hours.The hotel is quietly situated on the corner of 2 small streets, yet just a 5-minute stroll to the Grote Markt, shops and dozens of restaurants. It would be difficult to imagine a better place to stay for a city break to Antwerp.
Location was great, but it was not a boutique hotel and the staff welcome was average. No atmosphere, poor value for money.
The excellent location in the centre of the city The room was fairly small and crowded with furniture.