The location staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
Breakfast The smell from the sink in the bathroom.
coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)
The hotel serves good breakfast. The rooms are large and clean enough.Though the hotel is situated on the outskirts of Antwerpen it is rather easy to get to the centre of the city. Just a 5-minute walk and 5 minutes by tram and you are near the Central Station. I didn't like the cheating price policy of the hotel and I would never recommend it to anybody. I booked 2 rooms, each of them was 333 euro according to booking.com confirmation. So I was very much surprised on seeing the bill comprising 888 euro. The reception did not even appologise. Just printed a new right bill which was paid. On coming home I realized that they have withdrawn 884 euro from my account on the date of our arrival. The sum of 216 euro disappeared. A friend of mine paid the room cash on arrival. The hotel asked for a 60 euro deposit that should have been given back on departure. It wasn't due to some mistake of the receptionist. These constant money problems practically spoilt the most favourable impressions of the city.
Having a nicebed in A'pen Breakfast, to crowdy at one moment
The room was comfortable and clean. The staff was helpfule. The lobby had enough space. Small shop.
roomservice, parking, breakfastbuffet matras of the bed
more than adaquate, look forward to future stays.
The breakfast buffet is fantastic.
Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.
The room was very clean and cosy. The hotel has a very central location.
Very nice Hotel, comfortable rooms. Trivial as it may be, but the rooms did not have any clocks in them!
comfortable, luxury rooms no
Spacious room No lunch/diner possible + it wasn't possible to have breakfast in the room
Rooms were quite big with air con. Bathroom facilities were good. It was difficult to find the entrance. The hotel was desetede not many people there. There were only three people in the bar and that was my family. Therer were no tea making facilities which you would expect from a 4* hotel. I would not recommend this hotel to anyone especially not those with family.
Bathroom was excellent Guy on reception on Saturday 24th July at around 4pm was very miserable and uncomfortable to be around. We felt that we were bothering him to much when asking for drinks at the bar so we left for another place. Also, the airconditioning kept on cutting out and the room was far too hot to sleep in. At one point the whole power cut and the receptionist had to flick a switch outside for the room electric to come on again. This was not god as I had to drive to London the next morning very tired.
Close to the Antwerp airport no mini bar - shower alterning with very cold water and very warm water
The proximity to the main ring road, as we were travelling through.
No restaurant on arrival. Walked miles to find an alternative
Room size was excellent. TV good for BBC Air conditioning poor and noisy
quiet pleasant environment shower was difficult to use as temperature was not constant
localização. melhor preço internet no quarto.
Localizaçao e possibilidade de cozinha. Devido ao tipo de construção o barulho dos outros quartos não fica isolado e poderá ser um incomodo para quem esteja hospedado. Mas não é impeditivo de uma noite descansada.
O quarto é grande e conta com facilidades como cozinha completa com microondas, geladeira e fogão. É bem localizado com acesso fácil ao centro da cidade. Poderiam ter gelo disponível (não há no hotel). A internet poderia estar disponível em horários mais flexíveis para compra, ou melhor, disponibilizar acesso gratuito via WiFi, como os outros hotéis desta categoria que ficamos.
O quarto é bem espaçoso.
Localização um tanto fácil. Não ter recepção 24 horas. Na apresentação do hotel a suite tinha cozinha o que não se verificou e dificultou por ter uma criança pequena. Estacionamento caro para as condições que tinha. Para sair tinha de puxar uma corda para abrir o portão.