Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Resturant 's and Terrance lounge had a very nice setting. Service was very friendly and helpfull. Cocktails were perfect. Pool was open already at 6am and was very nice to enjoy. Rooms were a bit outdated. Bath-tap faucet became loose and we could not use the shower when we needed it. ( long drive from las Vegas through Dead Valley) Room repair came and fixed the faucet prompt.
NICE CASINO, COMFY CHAIRS, MANY CHOICES TO EAT. EASY CHECK-IN AND OUT, BELLHOP SERVICE AND VALET SERVICE GREAT. OUR ROOM SEEMED OVER CROWDED, AND NEEDED SOME REPAIRS TO ITEMS IN THE ROOM. TURNED IN A NOTE WITH THE LIST OF ITEMS WHEN WE CHECKED OUT.
It was a room for the night. Rude front desk staff, smokey, dated decor, not cool. Won't stay here again.
The room is very spacious, comfortable bed and quiet room. we've booked three rooms and overall my whole family really enjoy the stay. upon check out, the FD associate there's a restaurant charge in one of our room. obviously, we never dine in or call room service during our stay. with family of us, we leave early in the hotel and coming late at night to sleep and rest. I hope this wrong charges will not despite my future stay. Thanks.
They stuck us in the West Wing- an added hotel in the parking lot with an outside entrance in below freezing temps and the elevator was broken...
I LOVED the staff. From the time I checked in, I felt welcomed. I loved the room...very luxurious, great value. I called down to the front desk for many things at different times and every shift had fabulous people. Even the ladies at the cafe have great service. I will absolutely come back and bring my family! Thank you very much!
Close to where I needed to be for a friend's wedding The non-smoking rooms smelled like smoke, had to air them out for a day with the window open to get the smoke out. The front desk was generally slow, the sheets had holes in them and were not tucked in well.
We used and appreciated the clean and complete health facility. We thought it would be closer to the river for walking but it was a drive.
Cleanliness friendly staff Slow wifi ended up turning it off and using the data from my own plan why pay for an upgrade when I already pay for a phone plan?
The entire staff was friendly and genuinely interested in helping. On premise restaurants seemed rather pricy.
the clean rooms the cold and snow
Very nice, we really enjoyed our stay
São muito ageis no atendimento O hotel não esta listado nas paginas amarelas e no site não tem o endereço
Gostámos da qualidade do hotel que tinha instalações adequadas para a finalidade da nossa visita (feiras, congressos). A reserva de quarto que tinhamos feito estava anulada, tendo nós sido obrigados a ficar a primeira noite em quartos não adequados.Não houve respeito pela nossa reserva, para vender o quarto mais caro, numa noite de muita procura.
This was our third stay at the Atlantis, using only the hotel, no gambling. We have found the hotel to be consistently clean, comfortable, well equipped and easy to check in and out. The beds are especially comfortable, and the room blacks out nicely for a later sleep. We found that the three times we had breakfast in the Purple Parrot, that the food was consistently well prepared and well served. We love the place. The only criticism is the ever present cigarette smoke. Though not very apparent in the hotel room, it is strong in the lobby due to the proximity with the gambling facilities. In the Purple Parrot, where we ate breakfast, it was noticeable, but not enough to spoil the enjoyment of the wholesome food served. We would stay there again if passing through Reno. Cigarette smoke, but we understand the nature of a Casino business. Thank goodness the hotel room and breakfast restaurant were substancially smoke free.
We are travelers from Hawaii arriving very late in the middle of the night. What a pleasure it was to find such a welcoming staff to receive us. Every interaction that we had was a joy. Management is doing a terrific job of hiring the best staff. We will most definitely think of Atlantis whenever we are in Reno. Everything was wonderful – the room and cleanliness was top notch.
It was at a quiet location even tho the freeway was near by we couldn't hear the cars on it at night. The hotel smelled good the minute we walked in. We enjoyed the breakfast. We liked the fact that to get in from the outside you had to use your key, not just anyone could walk in. Thank you.
Facilities is very good, and front desk service is friendly.
Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.
Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff. Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.
Quiet, safe, CLEAN, Excellent value!!!
The room was very modern and lovely barring a plumbing issue with the sink The property outside the room was was understandably going thru a renovation, it looked old and dated in need of serious love and attention.
Not too much. What didn't I like. The first thing when I checked in the clerk made a photo copy of my credit card that I wasn't comfortable with, the people sleeping in the lobby every morning and the police arresting the woman in front of the lobby the day that I checked out. Those are just some of the things that I didn't like. If you would like me to tell you more, call me. I would never stay here again.
location ceiling falling in and water stains; elevator lights not working; sink hot water just a trickle; at first check in front desk female rude and mean, other staff very nice; no blankets;
Breakfast was yummy! The carpets were filthy, and there was a weird smell in the hallways-- something like way to much air freshener or something. We did have a good sleep, which is what we were looking for, but the cleanliness issue just made us feel like we wanted to get outta there as soon as possible.
Whirlpool Smelled like smoke
Location was easy to access Everything about this hotel was worn out - carpets, furniture, facilities, etc. Was a bit un-nerving to stay given it's poor condition. Breakfast consisted of artificially flavored strawberry waffles (what's wrong with plain waffles with syrup?), flavorless eggs, and ham that you had to ask the kitchen staff for because the pan was empty. Coffee pot was empty as well. Kitchen staff was behind closed doors visiting with each other and gave me a dirty look when I interrupted them to ask them to refill breakfast. The office was unstaffed and closed when we arrived at 7 pm with a sign on the door to go to the hotel next door to register. Perhaps that should have been our clue...
desk staff was friendly and helpful. Breakfasts were excellent and breakfast staff was incredibly efficient even when an overwhelming crowd existed. Bed was comfortable and tv was nice supposed to be nonsmoking facility, but smokers in the halls every night and pretty overwhelming. Luckily the aircon was fed from outside so with it on we could fend off the smoke. Maid forgot towels.
pool was nasty ordered three rooms and they were divided up i don't usually complain and being from out of town im not sure if this was a great deal for the money or not the breakfast was okay though and that saved us some money the staff was very nice pool was nasty hair floating in it and smelled funny ordered three rooms and they were divided up i don't usually complain and being from out of town im not sure if this was a great deal for the money or not.
Nothing Old smelled like pee
Good price Bad neighborhood
Rooms clean and comfortable. Breakfast good was good. Pool had been repaired and was a nice addition. They finally did enough enforcement that there was no cigarette smoke in halls and rooms. When we had first stayed there was strong stench of cigarettes and marijuana everywhere but now that is gone. Thanks. Staff person upon check in was curt and cold, almost rude. Since the last we stayed there they had crammed all breakfast into one shared unit between 2 hotels so food ran out and staff was 1/2 as large so running full time and still running out of food items. Very little room to seat guests and lines waiting for the one toaster, the one waffle iron, etc. This was our 3rd stay and finally someone explained how to sign up for rewards. Even at that the staff continues to act like it is some well guarded secret.
Little black curly hairs were all over the bed sheets. I complained to the front desk and they switched us over to the quality inn, which is right in the same parking lot and apparently owned by the same company.
First they give us a smoking room... Seriously?! and you know why... we booked thru kayak and they dont have any control over bookings made thru other websites... Anyways, they moved use to a non-smoking room, which was smelling (from cigarette smoke)... When we reached out the front desk lady said, they have no control if someone smoked in those rooms, although they are supposed to be non-smoking...
Staff was friendly and helpful. Manager Kim was prompt and thorough in addressing each issue/problem. Non-smoking room was permiated with stiff, stale smoke. Both double beds had large rips/holes in sheets. Bathroom floor behind door clearly never cleaned. Toilet backed up for no apparent reason.
Not a thing No shuttle in the early am. Front desk staff was beyond bad. I asked for a cab at 0430AM and she gave me a wake up cal instead. Horrible experience.
Location and staff Room had an odd odor, no natural light, lobby coffee was beyond bad, pizza box with pizza in it left in my "cleaned" room, pants left in closet. Not the good stay I've had at other LA Quinta inns.
breakfast the room smell smoke need to spray
The beds were clean and comfortable. The shower and bath area had mildew and the tub was so worn I couldn't tell if it was dirty or just old. The courtyard green space area has been filled in with cement, which is now disintegrating. It wasn't horrible for one night, but I was happy it was just one night.
Cheap Room smelled overpoweringly of cigarette smoke. Room was ice cold and the heater only had one setting (really high). There was loud noise all night. Didn't feel like the safest area.
The pool was clean-ish Trash in the room. Dirty carpets. Rude employees. Will not stay there again