Prós: Great Location! The staff was very helpful and friendly! Clean and comfortable rooms!
Prós: Great breakfast, very quiet rooms, convenient location, exceptional customer service. We needed to stay a bit past checkout and the staff was very kind and without hesitation allowed us to stay without any problems (or charges!). Will DEFINITELY be back.
Contras: The towels felt like sandpaper...plus confusion with staff at desk
Prós: Room was very large and the breakfast was great.
Contras: Nope. The staff was amazing. I didn't know workers like that still existed AND you had more than one.
Prós: Rooms were amazing!! Very large and clean!! Breakfast had a great selection. Centrally located to all the main attractions and easy to find. Really enjoyed our stay here. Highly recommend to others!
Contras: Pool was too heavily chlorinated to use for longer than 25 minutes max - made it really hard for the kids because they wanted to go swimming but couldn't tolerate the burning eyes.
Prós: was clean
Contras: old and outdated
Prós: The hotel was very clean. The room was exceptional! The breakfast provided was very good with many options. The staff was very friendly and helpful. The location was also great. It was close to two highways for easy travel to the attractions we wanted
Prós: Very good comfort and amenities, especially for the price.
Contras: Only problem that we had was on our last day there was cigarette smoking going on in some room near ours.
Prós: Rooms were quiet and clean
Prós: Rooms were very nice and breakfast was awesome??
Prós: Everything! We will use next time we go to Rapid.
Prós: It was off season. The room was cheap for the quality. Staff was friendly continental breakfast best for any free breakfast.
Contras: One door key didn't work, had to go back to the desk to get it fixed.
Prós: I booked online which was cheaper. We typically stay across the street at the baymont but thought we give this one a shot. Excellent service from the moment we checked in. I have four girls ages 5, 3, 3, and 1. They brought me a pack n play for my youngest. Beds and pillows were comfortable compared to previous stays at other hotels. There is a pool that we didn't get to try
Prós: The hotel was overbooked... so we couldn't stay there. Fortunately Kayak found us another hotel to stay at. But the other hotel did not serve breakfast like we would have gotten at H Johnson's.
Contras: The hotel was overbooked... so we couldn't stay there. Fortunately Kayak found us another hotel to stay at. But the other hotel did not serve breakfast like we would have gotten at H Johnson's.
Prós: It was really easy to get to Mt. Rushmore and other attractions from here. The staff was friendly and helpful. We also enjoyed the free beer, wine, pop, and popcorn in the evening.
Prós: Very satisfied with customer service from on the phone up to meeting the people at the front desk. Room was ready at a very convenient time and was comfortably clean and made the stay feel welcoming..the price was amazing as well for sure recommend this hotel and they will be receiving my business for many times in the future
Contras: nothing at all
Prós: Very clean, very friendly staff.
Contras: the heater didn't keep the room at a constant temp, had to put on/of blankets all night.
Prós: The owners were happy to meet us after hours when we checked in late. They showed us to our room and were extremely friendly. The breakfast was great and all of the workers were very nice. The room was amazing and extremely clean. This is a great place!
Contras: I don't have anything to complain about. It was great!
Prós: Like the building, the pool area, room was comfy, staff was very nice and helpful, good breakfast, slept awesome the beds were so comfortable
Contras: Found trash between night stand and bed that house keeping must've missed, still hair on walls in shower, shower didn't drain good had water up to my ankles while showering, wall paper in the room was bubbled up coming off the wall everything needs updated also the duvet cover looked like it hadn't been changed dirty spots on it maybe they are just dingy idk but didn't look clean
Prós: Clean facility and room. Staff friendly and helpful. Room not as nice or equipped (smaller room & no fridge) compared to other Hamp Inns we have stayed in.
Prós: Clean friendly staff! We all enjoyed staying here. Easy access to main highways and surrounded by stores and places to eat.
Contras: Wish you had non dairy milk option for breakfast
Prós: The location was great, easy access to everything. Rooms were clean, service was tip notch. We got upgraded during our extended stay and were very pleased! We didn't get the chance to use the hot tubs or the pool, but they also looked great. The pool was huge.
Prós: Very nice place to stay, well run and clean. Some early morning traffic noise but all in all a nice hotel. Would definitely stay there again
Prós: It was clean and friendly service.
Contras: They advertise low rates and then throw on what ended up being a 20% Destination Fee. That is false advertising. Go with other hotels in Rapid as they are at least honest in their advertised rates.
Prós: Staff was friendly and nice.
Contras: Key card didn't work. Batteries in TV remote were dead. Only Decaf Coffee in the in room coffee maker.
Prós: Good value in the off-season. Probably not such a good value during the tourist season.
Prós: Staff....breakfast....proximity....again the staff couldn't be more helpful.
Contras: Could've been a little cleaner (the room everything else was clean) wasn't bad at all just knit picking.
Prós: The front desk staff were very helpful. We enjoyed our stay. Location to restaurants and shopping is perfect.
Prós: King size room roomy, clean nice hot breakfast selection, shower pressure, retractable clothesline
Contras: Both "Hot" tubs were actually cool, my husband & I left it early to go back to our room to take a hot shower to warm up! Also wanted to go down the water slide but no water running or sign to instruct how to get it running. $$$ on snacks, not very friendly staff
Prós: Awesome water slide. Plenty of towels for the jacuzzi in the room. Breakfast deadline is not a hard cut off time, was able to sleep until 11am and still get the continental breakfast. Clean bathroom. Helpful staff when I lost my room key on the water slide.
Contras: Tv reception was awful, no point in having a tv in a room if you cannot see most channels. The 4th floor still had a view of a hill side parking lot. Toilet is very low to the ground.
Prós: A equipe foram incrível
Contras: Gostaria de ter a opção não leiteiras leite para o café-da-manhã
Contras: Very loud noise from the lobby area came thru my room door until 10pm. Water wouldn't stay more than lukewarm in the shower. Informed front desk at checkout.they said sorry, we'll have to look into that.
Prós: Driving up to this hotel you think- uh oh. I'm being transported back to the seventies. However, they have recently (and still in the process) of remodeling and the lobby and my room was really nice.
Contras: The air conditioning did not seem to work in my room, so that may not have been updated. The pool is really small and indoors, so. I wouldn't plan on this being a vacation getaway for the family. The gym is also very small for my needs. Working out is very important to me, so I had to go to the Y and pay $15 for an adequate facility for me.
Prós: Nice rooms, beautiful common areas, good breakfast. Next to lovely city park.
Contras: Pool is small, cold, and has too much chlorine. Also pet ($30) and extra bed fee ($15) are kinda high. Also a little to far out of the way (away from highway and downtown restaurants).
Prós: good location
Contras: We asked for 2 queen bed but we got 1 king bed and we were charged extra for the kids which were not mentioned during the reservation. very disappointed...
Contras: It was really loud. We could hear the people in the room above us walking around which was frustrating, especially in the morning
Prós: That Marco's pizza was located in the hotel. Really convenient.
Contras: The bed pillows were small.
Prós: Front desk staff was very helpful and polite
Contras: Housekeeping was subpar had to ask for coffee towels and proper room cleaning on several days
Prós: All staff we had contact with was welcoming and friendly. Breakfast was hot and my 2yr old loved the waffles. She also loved the pool.
Contras: We had a small issue with a stain on the sheets but it was resolved quickly by front desk staff.
Prós: I loved how beautiful and clean the hotel was. Whe my husband and I walked through the front doors we both said wow this hotel is the best one we have stayed at. The staff were extremely friendly and even helped us decide on the best tourist attractions to go do. Omg the bed was so comfortable...I have back injuries and I slept so good at this hotel.
Contras: I wish the hot tub jets would have been stronger but that's just a minor preference for me.
Prós: Breakfast was good and the desk staff were friendly.
Contras: Heater would not work when we checked in and outside temp was in low teens and the heater air vents were very dirty, not good for asthma suffers. They switched us rooms but only offered $10 off for our troubles. Breakfast area was clean but cold as front doors were not working properly. We were on the 3rd floor and could hear dogs in rooms around us.
Prós: A pizza que Marco foi localizado no hotel. Realmente conveniente.
Prós: It was clean and comfortable.
Location is close to I-90 yet far enough from it so that you do not hear any road noise. The hotel sits behind another hotel so that traffic noise from the street is low.
There is a mall on the other side of I-90 with plenty of places to eat. There is an Olive Garden there too.
The gas station, Common Cents, is at the exit/enter ramp and has one of the best prices for gas nearby.
Contras: Kids running along the hallways, not really the fault of the management.
Noise from other rooms was moderate but still there.
Strange light switch...only one light switch next to the door controlled all the lights. Therefore there was no way to just turn on/off the lights next to the bed.
Contras: Too many dogs to tolerate. A few might have been okay, but there were too many.
Prós: Staff was nice.
Contras: Place was interesting and apparently a lot of celebrities visited...in the 90s. It seems the place has declined since then despite some attempts to modernize. The ceiling in the bathroom was peeling and moldy. It was clear that someone had spilled pizza or some such substance on the desk and that it hadn't been cleaned. The floor had obviously not been swept
There were quite a few breakfast offerings but eggs were ice cold.
Prós: I liked that it was close to downtown. The breakfast was very good. Beds were comfy.
Contras: Rooms didnt have a refrigerator. Bathroom had a sliding glass door.
Prós: Location and access to local sights
Contras: Room only cleaned once Free breakfast was very ordinary with same thing every day and canned fruit Service in the bar was awful we got our own drinks
Prós: Location in Downtown Rapid City
Super friendly staff
Contras: Room decor was horrible
Prós: Ellen, the hostess in the restaurant, was terrific. She made me feel so welcome each morning at breakfast.
Contras: The bar was a dud.
Prós: the rooms were big and clean, the decoration effective but sparse, the beds were comfortable, the staff was friendly and helpful
Contras: tile floors - while nice for cleanup, it makes it feel a little less cozy.
Prós: Bed was comfortable and room was clean
Contras: Parking was an issue because they were selling parking to locals for an event not counting for guess parking, stayed on the eighth floor and is very noisy because of the bar sidewalk tables for the bar, The breakfast bar started running out of food two hours before the end of service both days we stayed there the servers obviously were picking tables they thought would tip better for service
Prós: Excelente localização!
Contras: Muitos cães. Alguns até tudo bem, mas tinham muitos.
Prós: Eu gostava que ele era próximo ao centro da cidade. O café da manhã era muito bom. As camas eram confortáveis.
Contras: Quartos não têm um frigorífico. O banheiro tinha uma porta de vidro de correr.
Prós: Localização no Centro de Rapid City
Ótimo café da manhã