Os quartos renovados são muito confortáveis e elegantes. Os quartos Deluxe têm um pátio e chuveiro. A equipe em todo o hotel foram muito simpáticos e prestativos. Buffet de pequeno-almoço é extensa e bem razoáveis. Áreas comuns foram lindamente refeito. Não gostamos de nada
Ele não se sentir acolhedor
A equipe é muito simpática. Excelente localização. Ótimo valor. Definitivamente estadia aqui novamente
Os quartos eram bons. A área tinha muitos restaurantes a uma curta caminhada. Perto da rodovia e fácil de chegar. Nenhum.
A equipe foi útil e muito acolhedor. Upgrade agradável ao lado da piscina para US$ 10.
As camas eram ótimas! Em algum lugar da minha reserva estava escrito "aeroporto"... Mas ficamos a uma certa distância do aeroporto! Além disso, o nosso quarto tinha cheiro de cigarro...
The place was clean, the food was decent, there was free coffee in the lobby in the morning. It had free HBO. The lobby area and the courtyard both felt pretty dated and run down. The location is pretty terrible as far as restaurants nearby.
Superb value for money with excellent who couldn't do enough for us to make sure we were comfortable. We had a poolside room on a very hot summer evening, so couldn't have asked for more. Pity more hotels don't offer this sort of service, with these facilities, at the price we paid.
Great place to flop. Staff was wonderful. Free wi-fi was a god send as I'm in the middle of a legal battle. Free parking a plus. Not sure if Sheraton has changed beds in the last year, but those are not the familiar sweet sleepers I remember. Not very comfy.
The hotel staff was very nice and helpful. I had a problem with the TV and they quickly came to my room to check it. They offered me to change room as the problem couldn't be solved immediately.
Stay was too brief, and the hotel was basically just a bedroom. Yes, they told me my rate did not include breakfast, but my reservation form from you (which I unfortunately checked later) said that I was due breakfast!
The bed was extremely comfortable The hotel was old.. the hallways were dirty with dirty sofas in the vending/ice areas. but the rooms were comfy and clean. Weird I know!
Excellent coffee in the room very comfortable bed clean and quiet great air conditioning complimentary bottles of water were a nice touch free internet good choice of cable tv channels and nice hd tv It would have been nice if there was a snack vending machine on the floor
breakfast was good Had problems checking into the hotel. First the electronic key did not work. Then the room the gave me had another guest in the room. I opened the door to find undergarments on the bed. Also the lobby smelled like chlorine due to being open to the pool area.
It is a very nice Hotel, clean and comfortable, besides the price was reasonable. I'll stay there every time that I visit Phoenix.
We loved the friendly staff! We arrived after 11:40pm and was greeted by a wonderful lady at the front desk. The breakfast was amazing, hot tea, coffee and ice water was served 24 hours. Warm cookies on the counter after dinner, really hit the spot. When we needed anything, the staff responded. Hotel was clean and very well kept. Highly recommend! I wouldn't change a thing!
I loved our room, booked through Kayak and got an amazing deal on the King suite which included office area, living room area, fridge, microwave, beautiful room with a view. My boyfriend and I are poor college kids who just wanted a lovely inexpensive get-away and the room was so beautiful for such a good price. Their free breakfast was also really good. Lots of healthy options! Free tea and coffee all day. Free wi-fi. Loved it. The pool was a bit small, but we went around 10 and no one else was using it, so it was a lot of fun. We were looking for fine dining or nearby sushi places to make a special evening for ourselves and asked the concierge for good local places. She handed me a list that included Dennys and Outback Steakhouse, mostly international chains. I asked if she had any more specific suggestions and she told us to just drive down the road. I was really disappointed that they didn't have any more helpful suggestions, but we found a delicious sushi spot through the magic of Google anyway.
Decent breakfast in a room to small for people to eat. Noisy till past midnight. Door to hotel room obviously forced at one time and still damaged. Bed harder then floor. Could hear everything going on outside of room and hotel. Moved out the next day and got a room cheaper and better at another hotel. Wish i could have seen the future to know not to stay here.
The room was spacious, clean and compfortable. The comp breakfast buffet was verry good and the dining area was awesome Leaving
The suite style rooms had full kitchenettes (including full sized dishwasher) and sitting areas separate from the bedroom. It made staying there with an infant far more convenient than it would have been otherwise. It was awfully close to the freeway, but I suppose that helped with transportation issues when we were passing through town. The road noise was minimal, though, and the room had great black-out curtains.
Convenient and well located, good pool and gym, facilities serve well
The price was fantastic. I would definitely recomend this to someone else.
I really like the environment and the atmosphere. Not enough shade around the pool in the heat of the day.
very convient and excellent location.
OK, Location optimal for me, Internet commection fine
good value, close to I-17, full kitchen, comfy bed, clean pool without too much chlorine. air conditioning kind of noisy.
Everything was very nice. Staff incredibly friendly and helpful, especially Kevin. Comfortable room and great bed. The only issue was that it was difficult to regulate the room temperature. The fan on the HVAC was noisy .
staff friendly no lotion in room
Super friendly staff and very clean facility
Too close to the road. Outdated old building street noise clearly audible inside the room. When I changed my reservation after 2 days stray with 24 hours notice I was still charged by Expedia for the full stay. All in all I would not recommend this hotel unless you want an overpriced 1 or 2 star hotel. Additionally. Based on this experience I will not use Expedia or kayak again
I checked in late at night after a long shift at work. Front desk staff were very friendly and helpful. Landscaping was well maintained, but the outdoor stairwell to get to my room was dirty with several pieces of used gum stuck to the steps. My room was clean at first glance, but there was dried urine behind the toilet and some hair. The toilet itself was extra small and felt like it was built for a 5 year old. Honestly, I was so exhausted that I didn't even bother to complain. Bed and pillows were comfortable. The shower had poor water pressure but was plenty warm. Breakfast in the morning was generally unhealthy (breads, muffins, waffles) but they did have some fresh fruit and hard boiled eggs which was nice. Overall I probably wouldn't stay at this particular hotel again.
Location It smelt like smoke and there was some sort of party going they had beer and pizza. No I did not call the front because I was alone and did not want to deal with the consequences. They were right outside my door until 3:00 a.m.
The room decor tv and beds were good The free breakfast was ok, continental dirty outside Didn't seem like room was cleaned very well Staff at front desk was nice Keys kept deactivating and wouldn't work had to keep getting new ones Maid seemed bothered that we wanted our sheets changed and beds made on our second day there
We were very pleased with this hotel. It was more than we expected it to be. The staff were friendly, the room was clean, breakfast was abundant, and parking was easy. Nothing.
This guest did not leave comments about this hotel.
staff, comfort, breakfast, amenities
I would stay at this hotel again. I did not try the breakfast but I was very pleased with the cleanness of the hotel, the service and the quietness. The only negative experience was the keycard to get into the building would not work. Had to get it exchanged 3 times, and it was not working still. We had to get in through another door that was on the other side of the building. Other than that, our stay was a pleasant experience that we would repeat.
Room was clean and very nice with all the amenities! The kitchenette feature was outstanding! Location was not all that great, but very convenient regarding the freeway and the side of town I needed. The public spaces were few and small, but not there for that.
Nice and clean rooms. Great location as it is near many restaurants and close to the freeway. No traffic noise at all. Breakfast was okay but pretty much the same every day. It needs to be changed for those of us who stay in hotels for a week stretch.
I was somewhat comfortable there, but something is lacking in the comfort level. The hotel needs to be remodeled. It is adequat for an emergency or quick unplanned trip. But if I were traveling for a vacation or pleasure, I would have chosen another hotel.
It's a little farther from the highway than most- and therefore quieter. The grounds are quite nice and have immediate access to an urban trail system adjacent a canal and a nearby park. Staff were quite friendly. Good, hot breakfast. Clean all around. Only quibble is the location of the TV on a small table, with sharp edges. This would be easy to bang into in the middle of the night.
Stayed there for 5 nights and found every member of the staff to be very friendly and polite. The room was very nice and the kitchen was equipped with anything you needed. It was easy to get in and out of on frontage road. Would stay there again.
The room size. Common areas smell of ??
The staff was very nice. We stayed for six nights and don't have a single complaint. The rooms were nice especially for the nightly price but the beds were not the plush comfortable ones- but it was not uncomfortable either. The pool was nice for kids to splash around in but not a laying out type of pool as it is beside the parking lot.
That staff was sincerely incredible! Everyone made you feel as though you belong. I would stay there again! Nothing. I genuinely lived it there.
Era um quarto para não-fumantes que cheirava a fumaça. As toalhas foram coradas. O quarto deve ser repintado.
Boa localização para chegar ao redor de Phoenix. Os funcionários simpáticos no front office. O café da manhã era bom. Camas não muito confortáveis. Tapetes quarto um pouco sujo.
Price They offer wifi with a charge but it never worked and their business center was out of service
I liked the location. There were many businesses and restaurants very close by.
The room was n ice and clean, and the location was very convenient. Plenty of restaurants nearby and easy to get to from the freeway.
We stayed at the Inn for a week. Staff was friendly and informative. Nice pool although the weather was a little too cool to jump in. We wanted a safe and comfortable place to sleep and that is what we had. We would stay there again. It has been about 8 year since we had been in Phoenix and sadly, the MetroCenter area seems to be a bit run down. More homeless than I had remembered and I'm sorry to see the condition of the area deteriorating. Not the hotel's fault but location could scare some people off.
Shower fixture not attached to wall, hanging down. Grout in wall tile is mildewed. Poor repair evident. Cleanliness lacking. I decided to NOT shower.
Free soap? Nothing worked. The fridge didn't work, the location was terrible, the trash was run at 4 AM right outside my bedroom, my keycard kept getting erased so I'd have to wait in the long lines just to get back into my room. How they handled room payments (I rented the room ahead of time, but they didn't take the money until I stayed.) I'm lucky I rented online through a travel website; I would have been very upset had I paid the $100+ they were charging. It certainly wasn't even close to worth $100 a night.
The cute black girl at the front desk. It took an hour to get internet after paying $7 for it.