Interior design was very nice and surprisingly upscale. Rooms had very nice amenities, such as a rain shower, heated towel racks, fridge, and microwave. Free and fast WIFI, too. Hotel is in need of some upkeep, especially for a place that is aiming to present itself as upscale -- e.g. small but visible water stain in the ceiling of our room and some other minor upkeep issues. Nothing unclean or dangerous though.
Everything was great.
the rooms were cold poor wall controls and no instructions made in a cold stay
closeness to northumbria uni
location very good parking charges
Excellent location of hotel, right next to the city centre. Twin room was clean, tidy and comfortable and the breakfast was also excellent. Staff were very friendly and helpfull, will definatley stay here again. Meal in resturant at night wasnt that nice.
Service and Food
Friendly staff. Good food. Value for money. Breakfast was poor. Some cheese would do the trick!
Made to feel welcome and our needs as a family were responded to very efficiently and with genuine willingness Our room was too hot on night one although when I asked for a fan we were given a different and cooler room