Nice clean room staff is exceptionally well-trained and friendly Food was very good at two of the restaurants I was able to dine at the catered meals were good, maybe a little better than average, although the waitstaff could have been a little more attentive to clearing plates of finished diners. Although you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable, and the only way to the restaurants is through the casino! The checking out process needs some help - I haven't had to physically check out at the front desk in years, unless I wanted to. Usually there is a receipt under your door the day of checkout.
This hotel is a historic site. The rooms have character and are large. The staff is very friendly and helpful. I would rather stay at a hotel like this than a chain hotel.
Staff were incredibly helpful and sweet. Very cute rooms and spa and roof access was amazing! some loud guests during the night. Bed was firmer than I prefer.
Huge room, comfy bed, pet friendly. Good location. Room rates are not inexpensive, so one would expect a little more for their buck. But not at the Hotel Metro. Apparently, they must feel their location, which is good, and the fact their aren't a large hotel is enough. Luke warm showers, no matter time of day. Nickle and dime with charges...for instance a room service fee of $4 if you charge something on the room. Even if you go and get it yourself in the restaurant to bring up to the room, Ridiculous. And a surprise $4.99 historic preservation fee, which is clearly NOT going into upgrading their hot water delivery system. Because of these things, I would not recommend. There are plenty of other cool places to stay in Milwaukee. Don't waste your money.
A equipe era amigável. O estabelecimento tinha uma excelente localização. O local era limpo.Todo mundo estava ali para ajudar e certificar-se de que as pessoas aproveitassem a sua estadia. Honestamente, o único problema que tive durante toda a minha estadia foi o Wi-Fi, que ficava falhando. Tirando isso foi perfeito.
Funcionários simpáticos, excelente seleção de comida no lobby. Não tinha banheira de hidromassagem, apenas uma piscina.
Location Restaurants were cute and good food Bar upstairs was cool with all seasons porch Comfortable bed Dog friendly New building Staff was friendly Clean Open air shower (looks cool but it's cold) No cell service in building Valet is a bit pricy Toiletries were sparse (my lotion was half used with a hair on it) Views not good from room (HVAC units and alley)
Intensive training on staff, was very evident where I was approached by every person that worked in the hotel with a smile and inquisitive in nature to see what I might need. Was there for four days for Summerfest and had recently stayed at a Kimpton in Austin on rainy Street and enjoyed it. I was able to the enjoy the upstairs rooftop bar for a very short period as it was too busy . Complementary bicycles were a very nice touch, as I am putting them at two of my rental properties now for clients that come and stay . Not having coffee makers in the room is a mistake. I understand the need to possibly get people out of the rooms too co-mingle down in the lobby, yet it's imperative that the first thing I do when I wake up is have a cup of coffee while I shower, news , prepare . I do this at every hotel I stay and this is the only hotel that has not offered it, and I know that's coming through some type of other reasoning either to generate coffee sales or to make the lobby appear bustling. I do not like the open shower which was the same in the Austin hotel. I like to slide a door shut or have a curtain as I feel rushed to get out of the shower because I am feeling like I am getting water all over the floor, which was somewhat the case. I'm not sure who's design idea that was but not crazy about it .
The staff was very friendly and tried to help the best they could Our rooms were not ready at the check-in time. We had booked two rooms and we were able to get into one room an hour late and the other two hours late. At the price, It was unacceptable.
Pessoal amigavel e muita tranquilidade
Localização é excelente para os nossos propósitos. Aquecedor no quarto só operada na ventoinha alta. Foi extremamente barulhento. Baixa da ventoinha não funcionou. Corredor barulhento às 2 am e novamente às 3 da manhã. Café-da-manhã, normalmente muito bom, estava frio esta viagem.
A distância a pé para as lojas, restaurantes e outras atrações do centro. O buffet de pequeno-almoço no hotel era delicioso!
Cama e travesseiros confortáveis Funcionários simpáticos Lotes de toalhas Teto da pipoca Falta de chuveiro de hidromassagem (?) Decoração Controle remoto não trabalho (às vezes) Sem estacionamento gratuito (US$ 20 manobrista)
Location was great for where I needed to be. No restaurant during the day. Cleanliness am issue as well. Nothing like the pictures on their web site.
Definitely an economy hotel and nothing more. It becomes pretty obvious that management put all of their money into the restaurant and bar area and doesn't care at all about the maintenance of the rooms Beyond changing bed sheets and making sure door locks work. I lifted up the curtain above the window and saw layers of wallpaper crumbling from years of neglect. This place is in need of a total renovation. The price paid was not terrible since the location is great, right next to the lakefront, but we would not stay here again unless we had to. On top of that, $15 a night for parking in an empty parking garage attached to the hotel? You've got to be kidding me. And then the receptionist lied to me and said there was nowhere else to park other than the street in which I would have to call the police to okay my vehicle overnight. There is no sign that says no overnight parking, and it was apparent that everyone else in the area utilized street parking overnight. So I parked in the street and lo and behold not a single car was ticketed, nor did anyone have a special permit in their window. Tons of stuff was within walking distance, plenty of great restaurants and bikes for rent. This place has a lot of potential if somebody would invest into some much needed updates to Pull this place out of the 1980s See above
continental breakfast, location, overnight staff's willingness to fix problems clogged sink in room, evening staff's unwillingness to fix problem or switch rooms
Great location. Good bed. Refrigerater ,air conditioning worked great No pool
I liked the location and the partial vies of the water. The air conditioner unit is older and every time is turned on it roared to life and was loud and continually woke us up.
Everyone in the hotel staff was very friendly, the room was clean and there was a lovely rooftop patio with a nice view of the lake. We will return! Yes, the hotel is a little tired looking, but it was not really that big of a deal. The restaurant on site was a different story. We were in for a concert and hit the bar after the show. Eric the bartender was a bit of a jerk and people trying to bring food to eat at the bar, after the kitchen was closed, were turned away. What sort of idiot sends paying (and tipping) patrons away like that? If the rule to disallow outside food is solely to protect food sales (as he said), then either serve food until close or shut up when someone wants to buy your beer and eat their pizza. He also rudely took my pint glass and gave me a plastic cup in the middle of a beer because he wanted to wash the glass. Sorry, does my presence at the bar inconvenience you? No worries, it won't again. Great stay at the hotel though...just find somewhere else for the nightcap!
It was a nice hotel. Dated, but still clean and professional. For the price it was worth it. Parking is not included, but a complimentary breakfast is. It's on the higher end of free breakfasts from mid-price hotels. Waffle maker, eggs, sausages, baked goods, bagels, fruit, cereal, milk, juice, coffee. Enough fuel to get your mornings going well. It had square pillows. And they gave you many. Weird, but not the end of the world.
Front desk staff was friendly The bartender on Saturday night was very rude. Didn't seem to like his job at all. Kept complaining about having customers while he was trying to be I his phone.
Our walk to summerfest was short, that's what I liked. This hotel was listed as a 4 star....Wrong! This place was old and dirty. The parking situation was horrible. Don't bother looking at this one, move on. Way over priced the the quality. I would have expected to pay half of that.
Love the location of this hotel. Near the lake and a lot of nice attractions. The new owners are making some nice changes to the hotel. I couldn't connect to the internet with my computer or my IPhone using the hotel wifi connection. When I said something to the person at the front desk she offered me the number of the provider. I told her she should call. I do not ever have problems with my IPhone connecting to a wifi and my computer was correctly configured. It was the hotel"s problem not mine. I found it annoying that the staff didn't take this request seriously. I also mentioned it at check out and the person on duty didn't even respond to my comment.
The room was nice, clean, had green options if staying more than 1 night Pancakes were rubbery, heat/ AC were running constantly and ac was very noisy making it hard to hear the tv- we eventually turned that off to cool the room off- was set way to warm for us. Parking is horrible at this location.
Pool Small beds
Hated entire stay Not sufficient parking for rooms, bum's walking around hotel and my car I had to park on street all night, dirty room and terribly stained carpet, in obvious crime area, lying employees about neighborhood and awareness of bum's on street drug house two doors down, misleading photograph on kayak, poor customer service when calling hosts come since you outsource to service bureau-spent 2 hours on phone with little results. Never use kayak again, made my staying Milwaukee harendouous , a real flop house
The staff was very friendly and made us feel welcome and important. We would stay here again and since my daughter lives in Wauwatosa we probably will. The fan noise from the heating/cooling unit was a bit too loud for me. The room was not luxurious but a good value and was neat and clean.
The beds were so comfortable that I didn't want to get out of bed. The continental breakfast was the best hotel breakfast that I have ever had. The pool was out with no prior notice
Staff was extremely helpful and courteous, Great gym and pool but too many steps to get down to it for my handicapped mother as the elevator didn't work to the basement. Very out dated, not very clean, small bathroom in the room, carpeting was filthy and you could see to the hallway from inside our room. Too many steps to get down to the pool and gym for my handicapped mother as the elevator didn't work to the basement. I Overpaid for this hotel and will never stay here again. Extremely disappointed in the hotel
The room looked recently renovated, so nicer quality. The continental breakfast area was also pretty well done and well stocked. Staff was friendly. The checkin process was slow, there was construction happening on premises that was a bit distracting, the elevator was super dated and small, and the room air conditioner kept the room cool, but the humidity was felt in the air.
Definitely dirty hotel overrun with bedbugs, no hygiene and lack of interest by employees to report such situation. They should close the hotel for such a lousy service
Very comfortable room...simple, but comfortable. No vending machines for snacks; no gift shop.
The hotel is being renovated and you were forced to walk through the area bring worked on and the only ones without Hard hats were the guests. Having to walk through a construction zone is dangerously. The hotel should have been shut down during this portion of the renovation
The view from my room was spectacular due to all the fall colors along the river and from the Anchorage for dinner. The bed was fantastic, and on par with a Hilton regular traveler, so it was nice to see this location has kept those amazing beds. Hopefully their renovations don't change that. I had a King room, and it was spacious. The restroom is the only part that needed true attention. The hallway noise is notable, and the walls are typical of most places in that you can hear most noises above a conversation level. The facility is undergoing a major renovation, and I was privvy to enjoy one of the last meals available from the Anchorage. My waiter/bartender Brian was FANTASTIC and a wealth of information for local attractions and the man truly knows his alcohol...I'll probably return there after the renovations are completed just to see what they did with removing the beautiful fish tank and that amazing brass bar rail with the elephants. I felt the room charge was okay, and fully expect it will be more when I return. Hopefully the renovations will make it worth it and that Brian will still be working there for dinner/bar service! Great location...
Major major renovations. Initially thought it was closed. Could not find the lobby easily. Restaurant closed. Construction started early; luckily I was already awake and ends late. Had to walk through construction site. Guy with propane torch on ladder right above my head as I was leaving. The construction job would have been shut down if in Califiornia. Hotel should be shut down or they should give out construction helmets to guests.
Room was clean and hotel was generally quiet. Claimed that a data entry or data transmission error from Kayak or Booking.com caused the loss of our reservation. It took more than 15 minutes to find and correct the error while we waited. The entire first floor is under construction, including entryway, lobby and hallways. Patio was closed except for lunch and dinner.
The room set up was nice the bed and pillows very comfy. The bathroom was nice and clean. Hotel adequate for quick 1 night stay in an emergency. Hotel is not downtown as claimed. Riverfront view deceiving per website pictures. The pool was 3.9 ft and staff I asked didn't even know they had a pool. Fitness room not open. Room trash can was not emptied. Only saw one staff member explain amenities hotel had to offer. When asked about hotel amenities was instructed its was a brochure in room this was not the case. No microwaves in room or hotel period. Even for a sale price of $100 a night not worth the stay should have been a $60 a night rate. Will not stay again pictures and description of hotel not accurate. Look elsewhere if you want to swim, be in the actual downtown area, warm up food and knowledgeable staff.
Although the hotel is under renovation, the guest rooms on three of the floors were not affected. I thought the room was clean and comfortable, and there was ample parking. I would stay there again.
The rooms were nice, clean and comfortable. The staff was very friendly and the shuttle service was easy to use. Breakfast not included
The staff at the hotel were amazingly friendly, helpful, and seemed to truly care if we enjoyed our stay. A gentlemen name Lamont, allowed my 7 year old niece and I enjoy the pool an extra half hour after closing time. Most staff got to know my niece and I were staying there for a few days just the two of us while her parent worked, they live in Milwaukee and I was visiting from Colorado. A nice gal at the front even asked about our Geocache searches etc. Food was fabulous as well! I really wouldn't change anything it was right on!
Ótimo café da manhã e excelente serviço ao cliente.
Excelente chuveiro, travesseiros melhores do que qualquer hotel, ótima cama. Apreciei as muitas boas opções de café da manhã. Poucas opções de comida no bar.
A equipe é muito amigável! Sempre vão além para ajudar. O aeroporto fica literalmente a uma curta caminhada. Os preços eram razoáveis para o centro de Milwaukee Os travesseiros na cama não eram confortáveis. Podiam ser atualizados/substituídos
THE CHARM, HISTORY AND DECOR. EXTREMELY WELL DONE-AND SO SO SPECIAL! still pricey for Milwaukee-but gorgeous...I nice splurge. the continental breakfast was really weak...with a full kitchen attached to the hotel, I would up the breakfast to be hotter, more substantial and more WI!
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Very interesting architecture with incorporating the former beer kettles of Pabst into the design of the hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Sair Além de tudo deixando
Localização O buffet de café-da-manhã de USD 8,95 foi razoável As camas eram irregulares e inclinadas O piso era úmido Os corredores eram cheiravam mal e eram úmidos A TV era uma box TV que só tinha um canal O controle de temperatura não funcionava bem
Ficava no centro Ultrapassada e não muito limpo. Barulhento, e taxas extras no meu cartão no final...