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One of the best in Milwaukee. We had to move to another 4 star (hyatt) on the same street after a day due to lack of availability at intercontinental and it was much inferior.
Great location Take of and clean the ac vent better
Quiet room, easy walk to the show at the Riverside, cozy bedding, perfect room temp, courteous and helpful staff, excellent and affordable restaurants within walking distance. Arrive after 6:00 pm and leave before 8:00am so parking very reasonable at $8. everything was wonderful
Great hotel if you are attending a show at The Pabst Theater or Milwaukee Rep since all three share a common lobby. Check in was quick and friendly (thanks Cory) and the room was spacious and clean. The candy/RedBull/bottled water purchase basket was a bit strange, but the rest of the room was fine. Parking is expensive for the area ($27).
Great customer service every time we visit. You can't beat this great downtown location.
If you need to be in Downtown Milwaukee, the hotel is well located, has parking (though it's really expensive with in and out privileges -- and I say this as a Bostonian used to paying out the nose for parking), and the public spaces of the building are really nice and well maintained. The gent working the desk when we checked in was also a delight and gave lots of useful recommendations about what sites to see and where to eat. A+ to that guy. Our room itself was pretty low end, especially for an Intercontinental. The air conditioning didn't work, every piece of furniture was damaged, and the walls and bathroom showed a lot of wear and tear. When the front desk staff was alerted the ac didn't work, the guy simply said, "Oh, sorry." D- to that guy.
Beds not that comfortable
The rooms are old & out dated. The beds are horrible.
The location is fantastic and the price of the rooms great. The room with 2 double beds my adult children had was pretty disgusting. The lamp had huge stains on the shade and the mattresses were all stained and disgusting looking ( they always check for bedbugs because my oldest son travels a lot and has seen them in hostels and nice hotels). The room was just very dingy and looked like a 2 star hotel Our room with a king was better but all the mattresses need to be upgraded and replaced. Carpets need cleaning etc The Kilawatt for brunch was okay. Food was not great....bloody Mary's were not so good....food adequate
Fire alarms all night
I do like the atmosphere and location of this hotel. They forgot to freshen up our room. We came back after being out for the day to find the bed not made and no fresh Towels.
Loved the ambience in the lobby. The room we stayed in was clean with a great view is the lake. Have to pay for wifi in this current age of free WiFi everywhere.
It was great, and the spa was excellent. The view was good from the room. Was surprised Internet was not complimentary.
Old school charm and service The decor, the people and the vibe.
The hotel is clean, excellent amenities, friendly staff and good good location. I'd stay again and recommend it to others.
Amazing hotel. Everything was 5 star.
Beautiful hotel with tons of character and charm. Good service, friendly staff, comfortable accommodations. Hotel lobby bar and Blu were excellent. Complimentary breakfast in the Cafe offered good food and full choice of anything on menu. Onsite amenities such as spa, shops and additional restaurants offer an extra touch. For the price of the rooms, wifi was not free. Given the necessity in today's day and age, not to mention that it is complimentary in many more basic hotels, this was a big let down. Especially when service in the tower is spotty for mobile without Wifi. It felt like a nickeled and dimes amenity. Clientele felt a bit uppity.
We booked a last-minute room at the Pfister and loved our stay from start to finish. The room was beautiful and clean with a great view, service was stellar, and the location could hardly be improved. It doesn't hurt that the hotel is where we stayed after getting engaged! Great experience and we will definitely stay again next time we're in Milwaukee. Pretty much perfect.
The Club option is nice...quite a refuge from a horrible room. Couldn't check in until 5:00 despite the 3:00PM check in time. Tub and sink had hair in them. Bedding was ripped.
Beautiful historic hotel. Comfortable, clean and we enjoyed our stay.
This is a beautiful hotel We had the $200 room. No fridge or extra sink. I thought it was a little lacking for a luxury hotel. I guess we should of upgraded.
Staff were incredibly helpful and sweet. Very cute rooms and spa and roof access was amazing! some loud guests during the night. Bed was firmer than I prefer.
This hotel is a historic site. The rooms have character and are large. The staff is very friendly and helpful. I would rather stay at a hotel like this than a chain hotel.
Huge room, comfy bed, pet friendly. Good location. Room rates are not inexpensive, so one would expect a little more for their buck. But not at the Hotel Metro. Apparently, they must feel their location, which is good, and the fact their aren't a large hotel is enough. Luke warm showers, no matter time of day. Nickle and dime with charges...for instance a room service fee of $4 if you charge something on the room. Even if you go and get it yourself in the restaurant to bring up to the room, Ridiculous. And a surprise $4.99 historic preservation fee, which is clearly NOT going into upgrading their hot water delivery system. Because of these things, I would not recommend. There are plenty of other cool places to stay in Milwaukee. Don't waste your money.
Free Hot Breakfast Location Comfy bed When we checked in it was about 75 degrees fahrenheit outside... and about 80 degrees in our hotel room. It was very hot and muggy, and the windows did not open. The air conditioning was not working at all and the staff was totally unconcerned about remedying the situation. They tried telling us that everything was working fine, but of course it was not. The only thing the hotel did to fix it was to give us a box fan. They told us that it would cool off at night... but it did not. Multiple people complained but nothing was done to accommodate us or to compensate us for the inconvenience. Staff was at worst, rude, and at best, disinterested. When we checked in at 3:00 on a Thursday they only had 1 person working so we had to wait a very long time to check in. The bathroom was leaking water from the ceiling above the sink. The furniture in the room was worn and in need of repair or replacement. For $20 more a night we could have stayed somewhere much nicer.
Nice rooms and very comfortable beds. The complimentary breakfast was also very good. It's in a good location for downtown activities. Staff was very friendly and responded quickly to request for service. The room was clean, but dated. The carpet needs replacing and fixtures need some minor repairs or upkeep. For the price of the room, the parking should be included.
Staff was very helpful and friendly. Great experience for my first trip to Milwaukee. Would absolutely stay here again for sure!
We loved that the hotel was close to everything in Milwaukee. We also loved that there was a pool, exercise room, and free breakfast.
Unfortunately the pool area was under construction while we were there which was one of the main reasons we had booked this particular hotel. Also, the room the we stayed in (423 I think) only had one small window that was so high that I had to stand on a chair to see out, but then it only looked to the other side of the building and a roof. It was a bit like a dark hole, but we decided that maybe they put us in that room because there aren't any adjoining rooms & we had an infant?
Was very happy to stay here. Clean and beautiful. Loved breakfast, but they need to season the scrambled eggs on the breakfast buffet.
Location of the hotel was excellent. I was visiting the Harley Museum and this was only a short drive from the hotel. Getting from the parking lot to the hotel was not that easy. In the end there were about 4 of us wondering round the parking garage trying to find the entrance. But once inside the hotel was very nice
Competent and helpful staff. The business center was experiencing technical difficulties but the front desk staff were happy to print our boarding passes for us.
We got a free upgrade for our stay as all the rooms were not full nothing
clean hotel and nice employees Pool was very small