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Staff was very courteous, friendly and helpful.
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
I hope to came to germanty and stay a gine in this hotel
Location Air conditioning not working
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Gym was not really a gym, pool was very small.
Everything was great
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
My room was remarkably small given the price charged. I should have been told that I would be staying in a tiny room at the time of booking.
I liked the convienence to the city. I did not care for the idea that the food was so expensive and the choice was small. Also I think that something should be worked out with the city so that paying a regular rate for parking the car could be reduced or eliminated.
location I booked a non smoking room but given a smoking room which had the most horrific odour of smoking in it. Value for money 1 out of 10.
Beatiful building, great location, very modestly priced rooms, cheerful and attentive staff. Had a great stay there.
Stay was short and sweet - no disappointments save for no fig mustard with evening meal :-( See above
A beautiful hotel in a lovely location, well maintained and very good food. Having to leave after only 2 nights.
Hotel was lovely, staff were friendly and helpful and the location was excellent. would stay again Breakfast was very expensive
excellent position and staff, spatious and quite rooms room service was not operating on one of the day during our stay; Internet connection was not free of charge;entrance had steps so we needed help to climb up with the baby trolley; it took several days and tries to get a confirmation of the availability of a babybed, maybe the email address on their website is not working
The staff were brilliant, the front desk staff could not do enough for you, the food was very good, overall I would give it 10/10, as would my travelling companion. My friend used the leisure centre and found it great. no, very thing was fantastic, a very pleasant hotel.
(1) The room (in particular bathroom) was meticulously clean, that means a lot to me (2) The non-smoker room was a real non-smoker, i.e. not alternating no