|Rota principal||Glasgow Internacional to Isle of Barra North Bay|
|Aeroportos em que opera||34|
|Aeroporto principal||Glasgow Internacional|
Contras: The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights
Prós: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.
Contras: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.
Prós: Great service. Good food and drinks.
Prós: great airport with great efficiency (Glasgow)
wonderfully polite and friendly ticket agent
Contras: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.
I slept most of the way. Enjoyed tea and treat. Stewardess very nice!
Prós: Friendly staff
Prós: The staff was reasonably pleasant
Contras: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation
Prós: The light attended to help me with problems from prior flight
Contras: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.
5 star jump
Prós: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall
Prós: Very quick flight :)
Prós: Ótimo serviço. Boa comida e bebidas.
Contras: Fomos atrasados por mais de quatro horas devido ao tempo, mas ainda o vôo que deveria sair depois de sair antes porque eles estavam mais preocupados em obter esse vôo fora a tempo do que as 20 pessoas que estavam esperando por horas. Nós finalmente saimos cerca de seis horas tarde.
Dormi a maior parte do voo. Gostei do chá. Atendente muito bacana!
Prós: Funcionários simpáticos
Chegamos em segurança
Prós: O atendente de voo que me ajudou com os problemas do voo anterior
Contras: O avião de turboélice é barulhento e desconfortável. Mas chegou em Stornoway. A ventania tornou a aterrissagem difícil. Os pilotos fizeram um bom trabalho.
Prós: A equipe foi razoavelmente agradável
Contras: O vôo tinha quatro horas de atraso. Não havia anúncios para que os passageiros esperassem em uma área de terminal fria e úmida onde havia construção ativa. O peopeller avião era ruidoso e não havia armazenamento. Eles tiveram que verificar meu saco pequeno e depois deixou no tarmac molhado onde minhas roupas estavam manchadas. Flybe é notavelmente mau. Eles certamente viveram até sua reputação
salto de 5 estrelas
Prós: Eu não posso dar 5 estrelas para comida ou entretenimento, mas em um salto como este ninguém deve esperar. Café estava bom. 5 no geral
Prós: Muito rápido voo:)