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Our room was upgraded to a suite after arriving at two o'clock and our room was not ready.
The staff were very helpful. The room was stylish very quiet & peaceful. The changing area in the gym was not very clean but this was understandable as there was works being carried out.
the restaurant staff on wed and thur nite......a pleasue The breakfast manager on my last day friday, very loud and in your face, everyone at breakfast was made aware of the room i had booked and that it did not include breakfast when in actual fact i had booked room and breakfast.....
Directions to get to the hotel and car park
Although the Key cutting system was down when we arrived, the staff were excellent in their handling of the situation. We were the only ones in the leisure area, the jacuzzi was not working and the steam room and sauna shut down while we were there but it was no big deal. The Restaurant attached to the hotel was excellent and good value for money with full Dinner and a bottle of wine for €65.00 for 2. Other 5 stars should take note.
Residents being kicked out of the front bar at 12.30 friday night. They served us a drink and told us we had to drink it in the reception because they had to get ready for a wedding party coming in at 1.30am. It was a 4 star hotel and this was totally unacceptable. Then after this my husband found out he was shortchanged at the bar. No a pleasant experience
The hotel is good but not as good as Radisson should be, Lobby was good but the bed rooms were not up the mark. Open the window (room 312) and you can see the cluster of junk, broken floor and walls. Instead of having a nice sleep till 10am or 11am on Saturday morning, all I hear loud drilling at about 8am… Staff was the best part..
Nice layout of lobby. Good food. Well organized. Approachable staff, even the training staff. No airconditioning. Rooms hot. Too noisy to open windows. Debs ball on the night we were there making it impossible to sleep. Day ruined.Gave up on our mini holiday.
Great service and facilities are top quality. The staff are the hotels best asset very friendly and welcoming
Fleas in bathroom; no hot water in shower in morning; no newspaper available for 0800 breakfast; I received a telephone call from the hotel a day after I had checked-out, asking if I would be vacating my room that evening; hotel staff sorted empty bottles in yard outside my room at night.
Excellent standard. Great to relax in the Spa and enjoy a good dinner. Assuming this was the Limerick Radisson. Poor signage- it was hard to find-SatNav took me somewhere else.
Friendly & helpful staff. Relaxing and enjoyable stay. Big rooms. Great bar. Very attentive to replenishing drinks etc. The staff made it for us. Slow food service but we were enjoying ouselves & didn't really notice, cold temperature in reception area
The staff were excellent, accomodating and professional. the hotel was excellent nothing.
We found our room very comfortable and luxurious, we were attending a wedding and the food was gorgeous too. nothing.
Bartenders were amazing! Front staff was great too, but we were disappointed that they didnt at least offer us a free dessert/breakfast/something when the air in our second room broke during one of the hotter days that they have had. Made sleeping pretty difficult. They did bring us a fan, but that just circulated warm stuffy air. While the service, staff and hotel cleanliness were all first rate, little things like a clogged shower (we had to take military showers to avoid an overflow), running toilet and broken a/c unit in one of our two rooms prevent us from giving them 5 stars.
the hotel was in a great location for what we wanted it was very high spec and had all facilities The hotel would not serve me a liquor coffee at 10pm in the evening as they said they did not have any hot coffee!!!!!!!!
room was perfect and restraunt service and food was excellant staff member durning check in unfriendly and abrupt
It was very central and the staff were very friendly. The air conditioning was turned on in the dining room which rendered it extremly cold on the night we stayed. The waitress informed me that it would take 1 hour in order for the room to heat up she did however move us to a different table hoping it would not be so cold. Unfortunately it was and I subsequently developed a head cold from the dining experience.
Music comming from a late night party very loud
nice room and comfort did not like haveing to pay for parking in the hotel
friendly,informative and helpful staff,comfortable beds,excellent loacation,spa facalities were lovely as was pool area,good dinner,option to prolong checkout on the sunday for a small charge,lovely interieor,we had wine glasses and bucket in the room which was a nice touch,nice bathroom and good size,we stayed in a triple room and everything was perfect-highly recommend the hotel was a little hard to find(from the cork side)we could see the hotel but took a while to figure out how to get over the bridge so maybe a few additional signs for the hotel would be helpful,other than that no complaints!
Closeness to City Centre and relaxed atmosphere of Hotel Breakfast seriously overpriced.
It was a rugby weekend and the hotel adapted itself to it's clientele showing all the matches. There was also a wedding reception were well able to cater for both sets of visitors with ease.
Very clean hotel with welcoming staff. The hotel is located very close to the city centre. The main street (O'Connell Street) is about a 3 minute walk. For a night out, Denmark Street is only 5 minutes walk. The leisure facilities are also excellent. The restaurant is a bit pricey and you will have to pay for 7euro per day for hotel parking. Fortunately street parking is available in the area for free on weekends.
Ambience of the lobby and rooms Lighting too poor in rooms to try and do work - particularly on PC
The gym The Food - Had a chicken salad one evening - description didn't match what I got - supposed to have advacados - I think I got one lick or not! well not too sure what it was and the cesar salad also over priced
I was at a conference in the University of Limerick, and it was very convenient for that purpose. My original room was not satisfactory. I had to request a change of room, and the second room was excellent. Staff was helpful when I made the complaint. The furniture in the room had not been put back in place after cleaning in the original room.
hotel was convenient to town, staff were pleasant, and no problem when asked for extra tea/coffee or towels. Breakfast very good. Hotel a bit dated could possibly do with modernisation.
It was nice enough. It has potential -but not there yet. Food at breakfast was not good. Windows were dirty when arrived. Hallways were very noisey. TV was all snowy.
The stadard of cuisine was five-star.
The room was good for the money. The bar was particularly nice. The staff was friendly and helpful. The hotel was not easy to find without directions from locals (we had no GPS).
Nice hotel excellent staff service Bed old with blankets. New beds with douvet required
The staff were very helpful and friendly. I loved the pool.... I thought 16 euro for an irish breakfast and 13 euro for a continental breakfast was outrageously over priced and therefore I did not have breakfast in the hotel either morning.
I was not impressed with the hotel. The bed was lumpy and uncomfortable. There was no air conditioning. The fridge didnt work. The TV channels were fuzzy. Room service attemped to charge €7 for some ice. THe brown bread i got at lunch time had fungus on it. Need I go on...
Certainly was not a four star hotel at it stated. Compared to other 4 star Carlton Hotels this was certainly way below what I was expecting.
Excellent quality room / breakfast good value / Hotel close to shops bus station / rail station in fact central Unable to turn Both handbasin taps on & off shower just the same - females would not be able to operate / maybe something to do with the Irish water ie calcium content
Friendly reception, spacious rooms, tea/coffee in rooms, private bathrooms Lack of secure padlocks on doors
Cheap We arrived quite late, around 10pm, and we couldnt get any food. Not even room service
Clean room, friendly staff, great location. Would recommend also as it offers great value for money. No gym or pool facilities, but I knew this before I booked it.
The receptionest were very helpful and "Real People". We had experienced dealing with three Receptionest.Breakfast fare was fine. At breakfast the water for tea makeng was from a thermus which was not boiling. For tea drinkers like me boiling water is necessary for making good Tea.
location is excellent that you have to pay 7.50 extra for parking
Great location, restaurant attached to hotel, easy to get around, inexpensive, clean. Beds weren't comfy, had to pay for parking
Very noisy guests at 3am through till 430am Security Guard did his very best to quieten them, but too many noisy guests and not enough security guards.
Nice receptionists and great staff. Clean rooms. Good location. Bed was a little uncomfortable.
the friendliness of the hotel receptionist, ( male)
Central location. View from 6th floor. Additional cost of car parking was not apparent at time of booking.
Has a pretty nice modern pub located next to the lobby
Friendly people,clean facilities,decent breakfast. Room was cold, not enough heat in the radiators
The staff were great, really nice and helpful. No kettle in the rooms for tea or coffee
Great value for money. A lovely clean, warm and friendly hotel. Breakfast wasn't included in rate but we had a lovely selection of pastries, croissants,scones, fruit, cereals, juices and a full hot Irish breakfast for a little extra. Dinner in the evening was lovely too and good value, there was a bistro but we ate in the bar. Our room was clean and comfortable, towels and linen clean and fresh. Tea making facilities are on request and we were brought a tray when we requested it. The staff in all areas were most obliging and friendly, a lovely stay will definitly return.
For the price, bed was comfy, bathroom had everything
Check-in was wonderful. The first room they gave us smelled too strongly of smoke and when we asked to be moved, they personally walked us to three different rooms and let us pick the best replacement. Very helpful and wonderful staff. The carpets in the rooms were very dated and stained. The room was fine but the carpets just made the entire room appear very dated and dirty.
Value for money.
very reasonable/good service had to look for the reciptnist
pub outdoor heating soap&shampoo in the bathroom missing ; mirror lighting out of order
lovely hotel in nice location
The general ambiance of the hotel was very peaceful and beautiful, very romantic.
Nice quiet oasis in Limerick city, luxurious rooms and bath products, very central and very friendly staff. No
I loved the room and the decor is fantastic. Really enjoyed our breakfast to the room the following morning It's a pity that the parking isn't nearer the hotel
Quality, comfort, service. Didn't think it possible but the restaurant food has got even better! Still like to see a tea making facility in the room.
It was boutique style decor with a prestigous location off the park Food in the restaurant was not good and very very overpriced
A quality hotel at an exceptional rate, very friendly & attentive staff, well managed, excellent rooms, quiet location, free secure parking and probably the best food I've tasted in any hotel I've stayed in around the world. a real find in Limerick. It's only minor, I really enjoy a cup of tea after I wake up - missed having that facility in the room but offset by the complimentary bottles of water.
I liked the ambience and the decor.It had a more personal feel about it.
When you arrive at the hotel you are asked if you would like tea or coffee and not your credit card ! They make you feel you are the only guest you get such attention. It's a gem of a find.It's so laid back and relaxing that you feel you have been away on a longer break. The bedroom was small but very comfortable.Had quite a good size bathroom with lovely touches to it including the products they use. The bed has to be the best I have ever slept in. The decor in the hotel has a touch of class about it. The food was excellent..Has an excellent spa. A classy hotel. Nothing at all/
This was my second time staying at No.1 Pery Square and, if anything, it had improved from the last time, and the previous time it was excellent! Everything about the hotel is luxurious and all of the staff are pleasant, well trained and extremely helpful. The hotel's restaurant, Brasserie One, has reached another level in culinary finesse and has a very well priced wine list to complement the wonderful food.
kicked out of room without warning which caused my things to be lost and was very unhappy with that
The staff and bar food
Staff very helpful when I returned to my car the next morning to discover I had left the lights on & the car would not start. Thank you staff
It was warm in the room, the staff were very friendly and professional, the leisure facilities were very good. Nothing serious, The bar was a bit loud and noisy for my liking.
The Fact that two single beds were put together was a little uncomfortable otherwise everything else was very good
great value and location food was excellent
Restaurant food was lovely and leisure suite was great. Requested a non-smoking room but was not given it. Didn't say anything to hotel but I'm sure they would have moved.
Very clean. Excellent food. Very spacious. Easy access to roads out of Limerick. No complaints
location check in was a joke!
receptionest was excellent she remembered my wife since our last visit some time ago.Manyof the staff were Irish which makes a huge difference to us especially at meal times they understand your requirements much better than non english speakers.Many time we have ended up with incorrect dishes,on one occasion I could not get horseradish sauce for my beef carpet in the bedroom was soiled and try tried to hide same with the waste paper bin,they need to spend money on the shower area
Everything fine nothing stood out Didn't get room we booked on line. Room cold around 23.00.
room was clean and comfortable bar staff and waiting staff extremely slow to serve even though they did not seem to be short staffed
My stay was short and I didn't use any services provided really. I did think it was clean which is extremely important. I thought for someone who doesn't eat meat the breakfast was very expensive. In other words if you don't like fry up the other options were only fair, maybe if there was fresh fruit available and some different types of cheese
nothing. there is no way this is a 4 star hotel. i find it hard to believe it was ever a 4 star hotel as the finish and craftmanship was so bad. .What a tip
The room was fantastic. As a typical business hotel and me being a solo traveller it was a little impersonal. Although this would probably suit most people.
Its location for my meeting in the Raheen Industrial Estate early the following morning Very dated & dismal. Appalling coffee at a mediocre breakfast.
friendly staff excelent rooms very difficult to get in and out of the room air con did not work
The food was not good but my main problem is with booking.com.You would be better off going straight to hotel web site for better deals.
The size and comfort of the room I ordered a soup and main course in the bar and asked for a 15 minute gap between serving each item. The main course arrived within three minutes of the soup and had to be kept warm in the kitchen until I was ready.
Facilidade no check-in, serviço de refeições, equipe, próximo ao aeroporto, quarto limpo Nada
Localização para voar para fora de Shannon Pouco datada e desgastado
Conveniente para o aeroporto e não ouvi nenhum avião. A equipe foi muito prestativa com a bagagem.