|Rota principal||Los Angeles to Nova Iorque John F. Kennedy|
|Aeroportos em que opera||100|
|Aeroporto principal||Nova Iorque John F. Kennedy|
Prós: Seat comfort is better than many airlines but I still felt boxed in.
Contras: Flight crew was mediocre at best. Very abrupt and snippy when offering drinks and snacks. Flight attendant who gave disembarking instructions had difficulty with language and stuttered and stumbled with words.
Contras: Very good airline. Worry free
Contras: The stewardess could have done less talking over the plane intercom
Prós: Purchased even more space seats. Unfortunately so did a family with a screaming 2 year old. She screamed the entire flight. It was awful.
Contras: Cancun airport was an unorganized mess. Purchased even more space seats and was assigned to board with group e instead of the usual group a.
Prós: Everything JetBlue has to offer.
Contras: Offer water between snack time would be great.
Prós: Easy boarding..nice cust service at gate jfk
Contras: One hour delay waiting for gate at miami
Prós: Crew, food, plane itself
Contras: Flight delayed by 3+ hours, very little info given to passengers, slow boarding
Contras: Having the aircraft type we originally booked rather than a smaller one.
Contras: Serve hot sandwiches.
Contras: Baggage took an hour
Prós: Mint is the best experience ever!
Contras: Hand sanitizers on plane
Prós: Flight was smooth
Contras: Newer plane with outlets to charge phones iPads etc
Prós: The extra leg room
Contras: The seat could have been comfier.
Contras: Wifi/tvs didn't work for a bit
Contras: All good
Contras: My screen did not work
Prós: The flight attendants were amazing!!
Contras: Nothing really. JetBlue is top notch in my book.
Contras: Passengers were loud, carried too much carry on luggage, and were generally crude.
Prós: Free wi fi internet
Contras: The flight was delayed over 3hrs
Prós: It landed in one piece
Contras: No promised wifi. Flight delayed without any updates on monitors.
Contras: They were good but not overly service oriented.
Contras: Some people were not wearing th mask correctly and flight attendants did not enforce the mas policy.
Contras: Baggage took forever. Everyone’s bags
Contras: We need quality options for snacks.
Prós: I absolutely love JetBlue! It’s spacious, reliable, and best of all the new carbon neutral planes in the US are wonderful!
Prós: Amazing crew and pilot flew us around all bumps — was a very smooth flight.
Contras: All was amazing
Contras: JetTV only had 3 movies and they ran on their schedule. Was not on demand
Contras: Everything was perfect!
Prós: Amazing the Mint class
Prós: Comfortable as possible seats
Contras: More social distancing
Prós: Great. On time. Great service room and prices
Contras: More selection of drinks and working WiFi
Prós: This time NOTHING
Contras: Plane seats weren’t cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more. 2.5 hour of delay to pick someone special to board the plane. Ridiculous! 2.5 hour of delay and excuse was navigation not working you have to pick paperwork however picking paperwork took 1.5 hour? You think people will believe this while you get this special person to just walk in and board the plane on the (exit) seats 4 rows had been kept empty just for him. I demand my money back. Poor poor poor service JetBlue
Contras: Flight was delayed, communication of flight delayed was not mentioned on boarding pass and gate change as well. Poor communication among staff!
Plane was not cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck!
Very disappointing jetBlue. You used to be my favorite but no more.
Contras: Syncing phone to flyfi entertainment
Prós: The crew members were to patience with everyone and making sure everyone have a comfortable flight.
Prós: Seat was comfortable, entertainment was excellent, the inflight crew was goo
Contras: Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please
Prós: Crew was amazing.
Contras: Wish whatsapp calls worked
Prós: Crew was great and plane was cleanly.
Contras: Plane was delayed
Prós: I love JetBlue service and the crew. Every time.
Prós: Nice leg room
Prós: Fast check out at Kennedy’s immigration. JetBlue’s traditional friendly approach to flying.
Contras: AILA continues to be a mess. I don’t blame JetBlue. DR is a hard place for business
Contras: No movies translated to spanish.
Too crowded. Did not follow distancing while que exiting.
Prós: Speed and and comfort
Contras: More food on the plan
Contras: Too many people on flight during Covid
Contras: Too many people on one flight for a while pandemic to be happening Smh
Contras: Keep middle seats empty.
Prós: The Pilot was very nice and fast. Got us to Newark in 1 hour and 40 minutes
Contras: Seats, communication, everything
Prós: JetBlue is by far our favorite commercial air line. We stopped flying United completely and now only fly with JB. It is just so much nicer and more comfortable.
Contras: Nothing comes to mind
Prós: Everything is great like always!
Contras: The delay was very long and won’t have been that bad except that the San Juan Jet Blue terminal is freezing cold.
Contras: Late boarding, crew was snotty, plane was freezing
Prós: The crew was very friendly.
Contras: This was a very very old plane and the entertainment option was terrible. The 3.5 mm ports were all messed up, and I tried 4 different ones. The TVs flickered and were extremely tiny. There were only 3 movies to chose from. The seats were terribly uncomfortable and the one in front of me was falling apart. The crew said that they cleaned plane prior to everyone boarding but it was visibly dirty.
Prós: Crew was nice, flight was smooth.
Contras: The plane was not boarded back to front because large parties were not broken up and therefore not social distanced.
Contras: Very satisfied
Contras: Everything was nice
Prós: Is amazing
Contras: I like to flights is great