Prós: It was clean, modern, rooms were a good size. Beds and pillows were comfortable. over all a very nice hotel. Outside area was nice.
Contras: Pool was small, one evening my kids wanted to swim but there was already 6 kids in the pool and there wasn't much room to play because of the pool being small.
Prós: Brand new hotel...the outdoor space was lovely, outdoor furniture 4 separate areas to enjoy.
Contras: The front seat not very friendly and the noise level was high considering its a brand new hotel.
Prós: Very clean and modern. Friendly staff.
Contras: Breakfast is not included - it can be purchased however at the restaurant in the hotel. But having a free breakfast buffet in the morning would have made the stay even better. :-)
Prós: Loved the design/layout of the room.
Contras: The individual who checked us out could use some communication skills when dealing with others. He was adamant that he had put a receipt under our door. Later he realized we made our arrangements online.
Prós: New nice and clean. Nice outdoor spaces too.
Prós: Modern, clean
Prós: The decor and the staff
Contras: The location was a little out of the way but not a huge deal
Prós: Jacksonville is known for having an unsavory element. This is a new hotel in a better part of the city.
Prós: Hotel is new, and clean. Nice atmosphere.
Contras: There was a party in a conference room and parking lot was full. I was told to park in the grass, which was muddy and in the dark, in my brand new car with my 2 year old, or across the street in restaurant parking lot. Other guests had this problem also.
Prós: Recycle everywhere, electric hook ups for cars, it felt homey and the staff was great! Restaurants in walking distance.
Prós: The hotel was extremely clean. The room was spotless. I love that the duvet covers and sheets are both cleaned between each guest.
The hotel was also quiet, without a lot of highway traffic noise that you tend to get at most hotels. It was conveniently located with several chain and local restaurants nearby. (Mission BBQ is local, and was right across the street. Yum!)
The staff was nice and helpful. The breakfast buffet in the morning offered nice selections.
If only the people in the room above me hadn't been stomping around like they were doing step aerobics! (does anyone else even remember step aerobics?)
Prós: Felt like home! I love the continental breakfast. There was so many varieties. The Staff was as well. My room had a full kitchen with kitchens essentials like pots, pans, utensils, silverware, etc. The living room was nice as well. There was a spacious bathroom. I love the free internet and ac/heating unit. Each room has its own thermostat.
Contras: No one told me that the check in time was 4 PM. I think it should be earlier especially when you're staying for one night.
Prós: This was an awesome visit... Hotel was lovely & felt like home.... The pricing was really comfortable & overall just nice... Will I return yea indeed...
Contras: Nothing at all... Everything was excellent....
Prós: Clean room and nice kitchen area
Contras: Dead bolt wouldn't locklock, no breakfast a lot of shady people hanging around we left to go out to come back and find our room door was open and someone had been in there we called the office and only thing offered was another room. Not a sorry or is anything missing a refund, nothing. Not under good management at all
Prós: The hotel was very conveniently located to shopping and restaurants, and to Camp Lejeune, which is why we were in the area, our son is stationed there. The two room suite was roomy and comfortable. Having a separate area for sleeping was extremely peaceful. It was nice having a kitchen/living room area was really nice too, since we were there for a week.
Contras: The bed was pretty comfortable, but the pillows were small and not very firm. It would have been nice if office staff were on site all the time, but we were lucky and didn't need anything after hours.
Prós: Foi uma visita incrível... Hotel adorável, me senti em casa .... O preço era muito bom e no geral tudo foi bom ... Com certeza vou voltar novamente...
Prós: This is the second time staying at the Fairfield Inn in Jacksonville. The beds are very comfortable, the staff very friendly and helpful. The breakfast is relaxed and inviting.
Prós: Thick walls ðŸ˜Š
Contras: No trash bags in small trash cans in the room and bathroom.
Prós: Central location for all things in Jacksonville
Prós: Very nice and clean hotel with courteous staff. Nice breakfast, too.
Was very pleased with everything. Easy access to get to my destination. Everything was very clean. Would definitely come back
Prós: It was very clean. It smelled good, the beds were extremely comfortable and there was a good variety of foods to choose for the breakfast
The hotel location, service, and staff were perfect. I would stay there again.
Prós: The hotel location, service, and staff were perfect. I would stay there again.
Prós: The free breakfast was great and the front desk employees were very helpful
Prós: I like the fact that it was close to the mall and a strip. It was also close to the highway. It was a new facility and the rooms were clean and roomy. I also like the fact that it wasn't too much traffic because it was kind of in the back of the street.
Contras: Nothing. I met my satisfaction
Prós: Excellent value. Rated a 2.5 hotel but exceeded my expectations. Very comfortable bed, fridge and microwave.
Contras: The free internet service did not allow for my computer to run. Would have to pay for higher speed.
Prós: Honestly for the price I expected a place to just crash.... wow was I wrong! This place was amazing for price!!!! Clean comfortable and the breakfast was amazing... deifintly will be using if I'm ever back in the area !
Contras: Honestly only thing was no bathroom fan but that is trivial
Contras: The cable tv there is terrible kept cutting in and out and losing connection. The staff would give us dirty looks all the time the "breakfast" wasn't a real breakfast my girlfriend's car was either hit or someone tried to break into it and the door is now bent and won't close had the house keeping go in our room when we weren't there and even walked into our room without knocking. All in all it was a terrible stay and not worth the price they demand. I advise not to stay here
Prós: There were rooms available
Contras: Lobby was dirty, hallways were scary, room carpet was nasty, furniture was old, bedsheets were questionable, hair in the bathroom was not ours
Prós: Staff was really friendly which is a plus. Floor to our original room was all wet when we first walked in, but when we notified the staff they were able to give us a different room at no charge. They also had breakfast in the morning, nothing crazy, but they had coffee, oatmeal, waffles, bagels etc. overall it was a pretty good place to stay at for the price. Would return here in the future for future Jacksonville trips. Always remember you get what you pay for so don't expect anything super crazy, but for $50.00 ~ a night, can't really complain!
Contras: Fitness room could use a refresh
Prós: Bathroom was clean, had microwave, refrigerator
Contras: Sheets on bed were dirty. People hanging out all times of the night being lound
Prós: The room was clean, a hot breakfast was available to guests if they wanted it, every morning.
Contras: NO! All was good, they could have been a little better at cleaning the rooms. There was a fingernail clipping on the floor near the bet all week long.
Contras: First morning the juice machine was out of order but they had 3 pitchers of juice available. Second morning- no juice. Third morning - no juice. Disappointing. Otherwise great breakfast!
Contras: Pool and steam room were both closed.
Prós: Very friendly customer service. They will try their best to help your needs.
Contras: The air coming out of AC smells weird and the rooms smell muggy. The windows at third floor are sealed tight so there's no chance to get any fresh air.
Prós: Great breakfast. All rooms have a sofa. Staff go out of their way to meet your needs..Star level should be higher in my opinion. Will always stay here when in Jacksonville!!! Love that they have fruit water and cookies in the evenings!!!
Contras: Nothing i didn't like!!!
Prós: I like the friendlies of the staff And the room was nice
Contras: I did not like that we couldn't check in until 4 P.M.
Prós: great price and great staff great breakfast too
Prós: The location was the best part of the hotel.
Contras: The bathroom was not at all nicely cleaned. The shower barely looked wiped down. There was dirt/gross stuff along edge of shower near floor. The vanity around sink had spots all over it. Didn't look like the shower or sink handles were wiped at all.
Prós: The staff was very helpful and the location is great. Near lots of places to eat and shop within walking distance.
Contras: The bathroom could use to be painted and the refrigerators should be updated. The room seemed to either be too hot or too cold. We were really upset the sauna was out of order.
Contras: Very unclean
Prós: It was warm and dry
Contras: The carpet was nasty, noise was an issue, and the cock roaches!!!!
Prós: Free breakfast. Variety, and very good
Contras: The hotel fit our needs for the weekend. Clean, very friendly and helpful staff. Bisquits and gravy was our favorite breakfast
Contras: I have stayed here before and it seems like the hotel has lost some things ....I was disappointed.
Contras: Fine until I sat in the tub whereapon the damn MOLD was visible----sickening!
Prós: Location and price
Contras: Bed bugs
Prós: Clean rooms and staff were fantastic.
Contras: Nothing open late night to eat in the entire area.
Prós: Could walk to eat
Contras: It had bedbugs and roaches
Prós: Nice and roomy, nice bed and nice TV and office furniture!
Prós: Very clean good location
Contras: Yes the the room 2 down from us was smoking pot the hallway a reaked of pot substance told the staff she replied I can give you another room and that it was a smoking floor I told her not for an illegal substances she was very rude
Contras: On arrival bathroom was not clean and tub and sink full of hair. Second day after arriving from a long day out, room was not done at all towels were not replaced bed was not done. Ended up leaving hotel and i demand a full and complete refund.
Prós: Staff was very friendly and the location was great. Over all not a bad hotel for the price
Contras: The comforterse had holes in them but they were covered up by the top covers. The breakfast on Sunday ran out of butter and lids for coffee cups.
Prós: It was clean and not a lot of noise and we really liked the location.
Contras: Could have been more choices on the breakfast everything was good.
Prós: The only person that kept me leaving was the front counter gentleman Job.
Contras: The only security cameras in the entire building are in the entry way and on the 1st floor facing inwards towards the lobby area. Not to mention no cameras in the stairwells! There is no sense of security in this place. My vehicle was hit while parked and no SECURITY cameras on the exterior of the building. I will not stay in this place ever again. I was very disappointed!!
Prós: The kitchenette was great and very useful! saved alot of money instead of eating out i just cooked at home.
Contras: Housekeeping isnt a daily thing, so i did miss the feeling of fresh linens, but it definitely was not a big deal. I loved my stay anyways.
Prós: It was right at the entrance to Camp Lejeune Marine Base. I found the service at local businesses to be friendlier, the hotel room was in better shape, the hotel staff were extra friendly and helpful and I felt safer in general.
Contras: A few loud "contractors" staying at the hotel too and they were a little but rowdy but not overly so...
Contras: The door was broken and I had to almost kick it in to make it open. The room smelled like mildew. The sink ran the whole time I was there. I tried to shut it off and mess with the knob but it didn't matter. The TV had a horrible connection, bad enough to not even bother watching it.
Contras: The shower in the room was clogged up. When told they offered to downgrade us to a cheaper room and not refund part of the money. Then they had someone come in and clear the drain and clean the bathroom and it was still clogged
Prós: I have to say, for the price, I was not expecting much from this motel, however I was very pleasantly surprised. The room we got has two double beds and enough room for a pack n play between them. Lots of outlets, beds were clean. Heat worked well.
Contras: I will say, if you used the cold handle at all in the shower, it was pretty much freezing, but we just didn't use that.
Prós: Eu tenho que dizer: pelo preço, eu não estava esperando muito deste motel, mas fui positivamente surpreendido. O quarto tem duas camas de casal e espaço suficiente para um cercadinho entre elas. Muitas tomadas, e as camas estavam limpas. O aquecedor funcionou bem.
Contras: Eu diria que, se você utilizar a torneira fria do chuveiro, é muito muito frio, mas nós simplesmente não usamos.
Prós: Nothing really except that there was a room still available and for a reasonable price.
Contras: The Elevator was not working and they put me and my entire family on the forth floor, with all our belongings!!!!! The first room we were put in smelled of dog urine and was not at the standards that I expected for this hotel. Very disappointed.
Prós: The person that checked me in was very polite and friendly. Easy access to parking and room was very clean.
Prós: great rate, good service. Liked kitchenette and large refrigerator. Also nice that the place was safe and no commotion took place on a holiday weekend. There was peace of mind.
Contras: We stayed there for a week, and we felt like we would have liked to have room service every other day or so. However, sheets and towels were not replaced and we had to get towels ourselves.
Contras: All the ROACHES!!!! The first room was so bad that they had to move us took another room. Only to see more and bigger roaches. There were no towels. Pot smoke filled the elevator and hallways. Not to Mention the elevator didn't work good.
Prós: The location and service were wonderful. It was conveniently located to Camp Lejuene. It was clean and each kitchen came equipped with cups, dishes and silverware. An A+ experience.
Prós: Parking was great
Contras: There were roaches
Prós: Close to restaurants and shopping.
Contras: Under construction until March 2017. They start with the noise early and stop late! The rooms are dirty and noisy.
Contras: Got off work a couple of nights early only to find roaches crawling up the walls. Desk said that they were really roaches and that all places here has them. Trash room down the hall made whole place stink. Will never stay there again
Prós: Close to everything
Prós: Located right outside the entrance to Camp Johnson.
Contras: Pool was closed. The room was clean enough, but had a strange odor.
Prós: Customer service. Clean room.
Prós: great value.
Contras: Found a long hair in the bed. Not a huge deal.
Contras: Narrow stairways, not the best if you are carrying bags upstairs or
No Elevator. Although only two floors, I think it would come in handy for older visitors and people with heavy bags.